Introduction to the job
Do you like challenges and do you want to work in a fast pacing supply chain environment to support some of the biggest semiconductor companies worldwide? Are you familiar with Logistics Operations and like to managing urgent demands on a daily basis?
If this sounds like you and if you have a strong customer oriented mindset, here is your mission.
Role and responsibilities
For our Global Operations Center in Taiwan we are searching for Supply Chain Professionals. You fulfill the demand of our customers for spare parts and tools for their maintenance activities on some of the most complex machines in the right quantity and at the right time & cost.
Time is of the essence to ensure a seamless production of our customers without interruptions on our machines.
-Handling of urgent material requests from worldwide customers in a rolling 24/7 shift system with the right customer focus, while meeting all milestones related to communication and execution
-Monitoring of worldwide shipments
-Ability to resolve complex issues and drive improvements to further optimize processes
-Ability to support escalations and provide communication proposals for review
-Constructive and reliable communication with worldwide stakeholders from all departments within ASML
-This position requires shift work.
Education and Experience
Bachelor's Degree in related subject i.e. Supply Chain Management, Information Science, Engineering etc. preferred
-Minimum 1 year of relevant experience in an international company, semiconductor industry is preferred
-A tactical thinker with strong interpersonal and communication skills
-Analytical thinking and ability to organize and prioritize workload
Skills
Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues.
There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:
-Stress-resistant; act under high pressure
-Flexible; willing to go the extra mile for the customer
-Excellent professional communication in English, written and oral
-Drive for results; does not stop until solution has been found, even when obstacles arise
-Team player
-Change management competencies
-Convincing, pro-active and “can do” mentality
-Cultural awareness
-Experience with ERP system(s), SAP R/3 knowledge preferred
-Ability to prioritize
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
Need to know more about applying for a job at ASML? Read our frequently asked questions.
- Project quotation/cost maintenance & negotiation
-Excellent Excel capability needed for data analysis
-Maintain and problem resolving for on-going projects
- Service support & Customer Claim
-Monitoring PO and Forecast and communicate with customer if any abnormal demand
-ECN change, rework cost, excess & obsolete material management
-Cross function communication (internally & externally)
-Contract review/Survey request follow-up
-Take personal responsibility for customer satisfaction or even exceed their expectations to win more stable business
1.項目報價/成本維護與談判
2.數據分析所需的優秀Excel能力
3.維護和解決正在進行的項目的問題
4.服務支持和客戶索賠
5.監控 PO 和 Forecast 並在任何異常需求時與客戶溝通
6.ECN 變更、返工成本、過剩和過時的材料管理
7.跨職能溝通(內部和外部)
8.合約審查/調查請求跟進
9.為客戶滿意度承擔個人責任,甚至超越他們的期望以贏得更多穩定業務
公司主要業務運營網址 :https://www.koplus.com
1.根據公司策略及目標開發潛在客戶及拓展海外市場,以達成年度銷售目標。
Develop potential business relationship and expand overseas markets according
to company strategies and goals to achieve annual sales targets.
2.既有客戶關係維繫/報價/訂單/客訴/出貨及貨款追蹤/制定銷售策略/市場資訊蒐集/整理
負責客戶業績報表。
Maintain existing customer relationships, handle quotations, orders, complaints,
shipment and payment tracking, formulate sales strategies, gather market
information, and organize customer performance reports.
3.洞悉市場趨勢,分析年度銷售、競爭品牌與潛在市場。
Identify market trends, analyze annual sales performance, competitive brands, and
potential markets.
4.管理及營運海外經銷代理商網絡。
Manage and operate overseas distribution networks.
5.協助籌辦國際大型展覽、產品發表會、及經銷代理商會議。
Assist in organizing international exhibitions, product launches, and dealer/agent
conferences.
1.Analyze sales result, frequently discuss business status and quarterly/annually forecast with key account.
2.Set up target of key account, maintain and achieve the target.
3.Visit key account regularly, manage the relationship between the business and the customers.
4.Market research, support exhibitions, analyze exhibition performance.
5.Present new products and services and enhance existing relationships.
6.Collaborate with technical teams and internal departments to meet customer needs.
7.Resolve customer complaints regarding sales and service.
8.Ensure organizations' success in profitability, reputation, and customer satisfaction.
* Will go abroad for attending national exhibition with sales team 1~2 times for a year.
⼯作地點可任選:
彰化總部 - 彰化市中山路一段401號16樓
台中辦公室 - 台中⻄屯區四川路87號地下一層(108室)
- Good English skill in reading, listening, and speaking
- Good Excel Skill
- Ability of data Analyzing
- Ability to communicate with the factory and the customer
- Experienced in managing a project including create a plan for execution to reach the goal
- Experienced in managing a team of 2-5 members
- Additional year-end bonus maybe given based on performance.