▍Role/Responsibilities
Reporting to the Head of Product, you will work with the Operation Team and key stakeholders to:
- Own and improve the company’s core internal systems — including Admin, CRM, Onboarding, and Payment — ensuring stability, efficiency, and a seamless user experience across customer and staff journeys.
- Plan and deliver website-related projects, writing clear requirements, user stories, and prototypes.
- Prioritise backlog and make trade-offs in sprint and release planning.
- Collaborate with designers and engineers to create intuitive, conversion-optimized journeys.
- Contribute ideas to integrate trading-related features into the digital experience.
▍Skills & Experience
- Fluent English communication skills, written and spoken.
- Strong attention to detail and a sharp eye for user experience, ensuring every feature not only works flawlessly but also feels intuitive and engaging for customers.
- Preferred experience in enterprise internal systems, with familiarity in Payment workflows (transaction processing, reconciliation, fraud prevention) and CRM platforms (customer lifecycle management, data integrity, user journey optimisation).
- 3+ years of Product Management experience in an agile environment.
- Owner mindset: proactive, accountable, and focused on solving problems rather than passing them on.
- Passion for trading and financial services; hands-on trading or trading-product experience is a plus.
You will be working at BenQ Large Format Display BU as a software product manager.
We offer display products including Interactive Flat Panel
(https://www.benq.com/en-us/business/ifp.html), Digital Signage (https://www.benq.com/en-us/business/signage.html) and Projector (https://www.benq.com/en-us/business/projector.html)
You will be in charge of BenQ cloud applications and client software on various OS platform (Android,Windows,ios..).
More info about our software solution:
https://www.benq.com/en-us/education/software.html#IT-Management
[Major responsibilities]
Turn requirement into development spec
1. Work with relevant stakeholders from R&D, QA, UI/UX
designer, business manager and technical support … to
ensure product/project goes in right path and on time
2. Pre-sales and Post-sales support
3. Product brief/training to internal/external parties
4. User guide, marketing material creation
[Required]
5. Fluent in English
6. Minimum 3 years of software management experience
Job description:
1. Responsible for overall BIOS project development and management including planning, executing, monitoring, and closing for notebook, desktop, or workstation project.
2. Collaborate with cross-function teams including ODM/OEM/IHV/internal to make sure that the deliverables are on track with project requirements and schedules.
3. Perform the issue management via using internal issue tracking system as well as project management software e.g. JIRA on a daily basis.
4. Conduct the status reports by gathering, analyzing, and summarizing relevant information for management level and clients.
5. Host the regular meeting in both Mandarin and English to report the project issue status and progress with clients and follow up the corresponding action requests to meet project outputs.
6. Define the tasks and allocate and manage required project resources and hardware.
7. Optimize the process when necessary to enhance the efficiency of project management.
8. Opportunity to work at client side (OEM) with the options of remote or hybrid mode.
Qualifications:
1. Excellent written and verbal communication skills in both Mandarin and English
2. Proficiency in Microsoft office applications and Google Workplace
3. Ability to multi-task and work independently to manage various project elements simultaneously
4. Self-motivated and attention to details.
5. Capacity to manage high stress situations
6. Experience in project management or testing for consumer electronic products in ODM/OEM will be a plus.
7. Knowledge in UEFI BIOS will be a plus.