Purpose of this Position:
該職位主要為研發與工廠生產單位之間的整合溝通橋梁,主要負責產品 DFM 規畫與驗證,確保滿足品質要求及量產效率,同時可以深化工業物聯網 IIOT 和網路通訊產品線的相關工程技術能力,提升個人工作發展的競爭力。
所以,我們希望找到對新技術有熱忱、主動學習及願意接受挑戰的夥伴加入我們團隊,一起工作、一起成長、一起享受生活!
Major Areas of Responsibility:
1. 產品生產測試技術相關的國際規範Study評估/ 規劃及驗證
2. 產品的生產測試 DFM 規劃、評估及驗證
3. 產品測試相關生產文件/ 治工具/ 設備規畫 & 製作
4. 對生產單位(含海外廠)的產品測試技術轉移
5. 產品 Sample Run & Pilot Run 作業的管理及溝通整合
6. 產品生產品質問題的分析及改善
7. 透過統計分析, 進行生產品質及效率優化
Purpose of this Position :
負責執行公司櫃檯行政工作,確保櫃檯作業順暢有效率,透過熱情服務與同理溝通協助公司同仁,並同時傳達Moxa專業、親切有活力的企業形象
Major Areas of Responsibility :
1. 負責總機電話接聽、訪客接待管理與接待門廳環境管理
2. 執行郵務、物流、訂餐及請款作業
3. 零用金及櫃檯相關之費用管理
4. 管理並執行門禁及識別證作業
5. 協助專案執行、行政管理相關業務及其他主管交辦事項
隨著公司業務量穩定成長,我們正積極擴編團隊,現正招募 Supply Chain Administrator,歡迎有志於供應鏈管理與客戶服務的你加入我們!
此職位將支援物流與客戶服務相關作業,並與專案經理、採購、財務與營運等跨部門密切合作,確保客戶訂單與交期達成服務水準目標。你將直接向客戶服務經理報告,並與專案經理密切合作,是一個能發揮溝通協調與持續改善能力的關鍵角色。
由於此職務需與國內外團隊密切合作,**具備英文能力(TOEIC 650分以上或同等程度)**將有助於溝通與工作效率。
如果你樂於與各部門合作,並期待在實務中成長精進,這將是一個不容錯過的機會!
Key Responsibilities:
1. Enter SO/PO data and update shipping schedules
2. Coordinate product shipments from suppliers to customer locations to ensure timely and accurate delivery
3. Support customer service activities, including:
(1). Processing and communicating PO commitments
(2). Receiving and managing customer POs
(3). Sending outbound shipment notifications
ᴘᴜʀᴘᴏsᴇ ᴏғ ᴛʜɪs ᴘᴏsɪᴛɪᴏɴ
Responsible for schedule, cost control, internal communication with cross functional teams for new product, product improvement, customization projects. Co-work with product manager to achieve target for new product launch and existing product maintenance.
ᴍᴀᴊᴏʀ ᴀʀᴇᴀs ᴏғ ʀᴇsᴘᴏɴsɪʙɪʟɪᴛʏ
-Coordinate and monitor new product development status, ensuring that all tasks are done in a timely manner and meet product launch schedules.
-Co-work with cross functional teams to handle sustaining product activities.
-Co-work with product manager to handle customized requirements and special shipment process.
-Internal operation process improvement.
-Perform other related duties as assigned.
◆ Manage employees and build teams, motivating and disciplining staff.
◆ Supervising warehouse environment, ensure safety of staff.
◆ Facilitates meetings with cross functional team members to resolve risk factors that may compromise a customer delivery schedule.
◆ Manages department related reports (performance, productivity) internally and externally.
◆ Handle and execute shipping operations. Supervise daily activities of the warehouse, including quality assurance, inventory control, space management, logistics, floor productivity..etc.
◆ Develops and trains warehouse employees.
1.Buyer and Material Control role
2.WW site forecast & sale order fulfillment
3.Weekly materials planning to support worldwide customer demand and shortage analysis
4.Collaborate with WW factory member to solve shortage or delivery related issue
5.Purchasing flow, PO & on time delivery management
6.RMA application and process
7.AP management
8.WW inventory management & rebalance arrangement
9.Contributing to SCM related project, and planning system issue
The Order Support Representative is an internal problem solver with a dedicated relationship to specific manufacturing sites. Their primary function is to help ensure that any non-production issues with an order after the order confirmation are effectively handled, and that any changes to delivery timelines are proactively communicated to the customer. This role serves as a bridge between the commercial operation and key teams responsible for fulfilling orders, including shipping, logistics, supply chain, operations and planning. They give both the sales team and the manufacturing site a single point of contact within the CX team, and work to balance and prioritize requests that come in from all 3 CX regions.
•Acts as the first line of support for Sales and Order Management teams when dealing with a customer request related to delivery, quality or other topics that require PU engagement.
•Engages with logistics, planning and other PU functions to understand the status of customer order related issues to accelerate issue resolution.
•Communicates issue updates back commercial team stakeholders to ensure effective customer updates.
•Triages sales requests related to customer issues and resolves issues on own where possible.
•Executes regular reporting/cataloging of customer-facing issues at assigned PUs and works with PU teams to improve processes.
•Participates on order reviews with PU with the goal of ensuring that upcoming orders are on-track.
•Monitors upcoming “orders due” to confirm with the PU that they are on-track.
•Administrative complaint management via Everest, including RMA creation.
•Builds a working-relationship with the key contacts at the PU they support.
•Executes ERP updates related to customer delivery dates, following input from the PU.