Manufacturing Assistant is responsible to support manufacturing, logistics and engineering team to have the smooth production activities via administrative work and anything else which can support operation team.
Tasks:
- Cleanroom supplies management (gloves/ headwear/ mask/ shoes cover)
- Gowning room management (personal locker/ shoes cabinet/ clean suit hanger/ clean shoes arrangement)
- Clean suits distribution and cleaning management
- Cleanroom access management for external visitor (general visitor or supplier)
- Supporting Purchase Request/Payment Claim application to “Production team”
- Wafer coating cleaning management
- New hire orientation on Gowning room guideline
- Support leaders/manager to generate reports for production montioring.
- Any other assignment from direct leader/manager.
SUSS MicroTec Taiwan is seeking a highly organized and detail-oriented Tool Management Specialist to join our team. This role is responsible for the end-to-end management of tools used in our operations, ensuring availability, accuracy, and compliance with calibration and inventory standards. The ideal candidate is proactive, systematic, and capable of maintaining a high level of organization in a dynamic work environment.
Tasks:
- Tool Cabin Management:
- Handle check-in and check-out registration of tools
- Maintain 5S standards in the Tool Cabin
- Perform regular tool counting and inventory checks
- Inspect tool conditions and ensure proper storage
- Tool List Maintenance:
- Maintain and update Tool List, including tool numbers and labels
- Print and update tool identification labels
- Record tool consumption and generate related reports
- Calibration Management
- Coordinate tool calibration schedules and confirm completion
- Monitor tool calibration required dates and ensure timely calibration
- Tool Request Coordination:
- Support tool requisition process and approval flow
- Verify and receive tools delivered by vendors
- Organize tool storage and notify users for pick-up
- Other tasks assigned by supervisor
***公司將於2025 Q4 搬遷至新廠,辦公地址近台元園區。***
Task:
- Drive issue resolution process to reach R&D tasks and deal with customer’s expectations including development & engineering project, product care of factory & customer’s continuous improvement.
- Expert of resource planning and technical skill to reach key decision of project development.
- Conduct project milestones and manage the execution activities combining with risk assessment to ensure the delivery in timeframe.
- Ability to influence people across global organizations and address issue to right channel, facilitate the discussion/action with commitment.
Requirement:
- Initial experience in the technical management of international and interdisciplinary project teams, preferably in the semiconductor industry/special machine construction sector
- Team player with a systematic way of thinking and working, combined with a high degree of flexibility, resilience, and problem-solving skills.
- Confident communication skills across all hierarchical levels, coupled with the personal commitment to drive change and improvement.
- Certified qualification as a project manager is an advantage, e.g. IPMA, PMP license.
- Technical affinity and ability to grasp complex interrelationships quickly.
This vacancy is open for talent pool collection. We will contact you if we have proper vacancies that fit with your profile.
Job Mission
Represent manufacturing and act as gatekeeper from manufacturing to D&E function
Add value in overall manufacturing processes such as forming, machining, joining, and assembling
Job Description
Contribute to the solution of faults and takes the necessary initiatives and practical decisions to ensure zero repeat
Identify gaps and drive assigned process improvement projects and successful delivery
Initiate and drive new procedure changes and projects
Develop and maintain networks across several functional stakeholders
Prioritize works and projects based on business situation
Transfer knowledge and train colleagues on existing and newly introduced products
Education
Master degree in technical domain (e.g. electrical engineering, mechanical engineering, mechatronics)
Experience
3-5 years working experience in design engineering
Personal skills
Show responsibility for the result of work
Show proactive attitude and willing to take initiative
Drive for continuous improvement
Able to think outside of standard processes
Able to work independently
Able to co-work with different functional stakeholders
Able to demonstrate leadership skills
Able to work in a multi-disciplinary team within a high tech(proto) environment
Able to think and act within general policies across department levels
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
Need to know more about applying for a job at ASML? Read our frequently asked questions.
Summary:
The role of receptionist and office coordinator provides a range of support services to external visitors & internal stakeholders, who plays an important role on the 1st impression of the company image and first point of contact. Who will also support office operations & gowning room management to be well planned, managed and appropriately maintained. Scope within all Taiwan offices in Hsinchu/ Taichung/ Tainan/ Kaohsiung).
Tasks:
- Reception tasks (calls, visitor welcoming, mail/package receiving..)
- Purchase Requisition & Payment Claim application & track
- Leasing office rental fee
- Leasing office cleaning fee
- Leasing office management fee
- Leasing parking rental fee
- Long term assignment employee leasing apartment and car rental fee
- Gowning room management (including clean suit/ shoes, etc....purchasing, ordering)
- Production meeting plan and any other assignment from direct leader/manager
- Wafer coating delivery to external testing company
- Normal & registered mails, packages service (receiving and delivering)
- Office supplies service and employee travel related arrangement
- Office operations & services routine support & maintenance including:
- Catering service
- Cleaning service
- Office supplies service
- Employee welfare and wellbeing support
- Offsite meeting/event planning & support
Our Purpose:
TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.
We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Opportunity Overview:
• Provides test solutions, test programs development and production support for customers products or IP.
• Perform test correlation and data analysis, support release for production.
• Provides technical support in sales presentations, product demonstrations.
• Provides software/hardware development and consultation.
• Develop tools to support customer test program generation and data analysis.
• Provides technical expertise and value to customers.
• Provide training, test solutions, test program release and troubleshooting to customers via on-site, remote or overseas travel.
• Provides answers to customer inquiries concerning system software and applications.
• Build application solutions based on customer requirements enhancing the product performance allowing it to become the platform of choice (design-ins).
*本公司待遇優,並提供完整培訓計畫,歡迎有半導體測試開發經驗工程師加入本公司行列!
What we are looking for
The Service Team at Nova is looking for Field Service Engineer with high technical skills to support and provide unique customer value. In this role, you will be responsible for a wide range of technical and support functions aimed at ensuring the smooth operation of equipment in the field.
Your insights and observations will help on improvements and adjustments to both the equipment and support processes, contributing to the overall enhancement of the company’s offerings.
Role & Responsibilities
• Implement, analyze, diagnose, evaluate and troubleshoot technical equipment problems, and support company systems in the field.
• Collaborate closely with users, and to maintain, support, and guide proper training.
• Maintain proper reporting methods for all activities of customer support as defined by the Territory Service Manager/Customer Support Manager.
• Maintain company’s parts inventory under the position’s control.
• Maintain proper level of stock in accordance with company spare parts tock policy, as set from time to time.
• Support in new equipment integration, “add-ons,” and upgrades.
• Provide feedback to the headquarters based on experience gained with customers.
Advanced Engineer Customer Support, Responsible for post-sales support of products. Provides highly visible customer support through the performance of on-site installation, servicing, and repair of complex equipment and systems. Instructs customers in the operation and maintenance of the system. Serves as company liaison with customer on administrative and technical matters for assigned projects.
Responsibilities:
• Responds to customer request for on-site technical support.
• New technology installations, training, and support
• Troubleshoots product problems on-site.
• Supports Applications Engineers in design related issues.
• Provides input for Applications Notes to Product Engineering.
• Provides information to Account Manager and Product Marketing on use of products and competitive situation I In the accounts.
• Provides input to Product Engineering for periodic maintenance.
• Inputs best practices for customer application into and maintain the data for the products.
1. Test program development and application development on storage (DRAM/FLASH) devices
2. Provide customers with consulting and technical support, which includes troubleshooting, failure analysis, and production issues
3. Support presell activities for new products and applications, including presentations, demonstrations, benchmark planning, and implementation
4. Assist the sales/marketing department on customer strategy, competitor analysis, and product value proposition
Application Request - Essential Functions:
1. Performs application studies of customer samples and submits to the customer an applications report outlining findings.
2. Develops testing procedures to effectively address and meet customer expectations of the testing.
3. Performs customer trainings.
Location: Hsinchu
Essential Functions:
1. Coordinate Customer Service
• Manages customer service queue and deploys parts and FSE’s to address customer service issues.
• Provides guidance and training to the new FSE’s and customers – technical trouble shooting skills
• Estimate repair time required, amount of personal, parts, and equipment required for supporting customer. Using knowledge of product, typical malfunctions, and service procedures and practices, make proper recommendations for expediting repair.
• Maintain records of work hours, parts utilized, and work performed for each service call.
2. Perform installations and training and ongoing support for Sonix Global Customers.
3. Other Customer Service Management tasks
• Weekly, monthly and quarterly reporting to management of customer service metrics. Provide data of common issues and coordination with the quality team to permanently fix ongoing reliability issues. Good communication of field failure root cause to Sonix (Virginia) for trend analysis, then assist with implementation of countermeasures to permanently address issue.
• Responsible for managing spare parts inventory. Monitor and document component replacement and repair status and lead-time
• Implement and manage the legacy tool support program. Develop obsolete component replacement programs
4. Responsible to stay informed of the latest technology and applications that Sonix offers.
5. Attends FBS classes/events as needed.
6. Perform other work-related duties as assigned by supervisor or top-level management.
Education, Experience and Skills Required:
1. Degree in a Technical field (Electrical and/or Mechanical), Applied Sciences or Engineering or equivalent education or experience. Specific experience in equipment automation, both hardware (motion, electrical and software (interface) is required.
2. Strong written, verbal, analytical, leadership and interpersonal skills.
3. Strong problem-solving skills are required and are key to success.
4. 3-10 years of professional field service experience supporting automation or instrumentation capital equipment.
5. Strong computer, written, verbal, persuasion skills.
6. Ability to organize work, and to meet deadlines.
7. Written and spoken English is a requirement. Mandarin or other Asian languages are a plus.
8. Knowledge of ultrasonic inspection and microelectronic
Sonix® Summary: Sonix is a leading manufacturer of scanning acoustic microscopes and non-destructive testing equipment specializing in semiconductor packages and wafers. Sonix® was established in 1986 and has become the leader in our field by partnering with customers globally and continuously developing new technologies that help our customers improve quality, efficiencies and productivity. It is our corporate commitment to continue to deliver cutting edge technology and provide superior customer support. Sonix®, Inc, is a wholly owned subsidiary of the Fortive Corporations.
1. Implement service contracts and ensure customer fulfillment in alignment with contract terms and conditions.
2. Identify business opportunities and risks through daily operations and interactions with customers.
3. Serve as a technical expert for production support, both internally and externally, including tester cell integration and device testing issue debugging.
4. Resolve complex technical problems by analyzing data remotely or on-site and developing proactive action plans.
5. Act as the first point of contact for customers, fostering strong relationships and enhancing customer satisfaction.
6. Lead or mentor less-experienced engineers, encouraging knowledge sharing and promoting best practices.
7. Support the annual renewal process of service contracts in collaboration with the sales team.