Manufacturing Assistant is responsible to support manufacturing, logistics and engineering team to have the smooth production activities via administrative work and anything else which can support operation team.
Tasks:
- Cleanroom supplies management (gloves/ headwear/ mask/ shoes cover)
- Gowning room management (personal locker/ shoes cabinet/ clean suit hanger/ clean shoes arrangement)
- Clean suits distribution and cleaning management
- Cleanroom access management for external visitor (general visitor or supplier)
- Supporting Purchase Request/Payment Claim application to “Production team”
- Wafer coating cleaning management
- New hire orientation on Gowning room guideline
- Support leaders/manager to generate reports for production montioring.
- Any other assignment from direct leader/manager.
***公司將於2025 Q4 搬遷至新廠,辦公地址近台元園區。***
Task:
- Drive issue resolution process to reach R&D tasks and deal with customer’s expectations including development & engineering project, product care of factory & customer’s continuous improvement.
- Expert of resource planning and technical skill to reach key decision of project development.
- Conduct project milestones and manage the execution activities combining with risk assessment to ensure the delivery in timeframe.
- Ability to influence people across global organizations and address issue to right channel, facilitate the discussion/action with commitment.
Requirement:
- Initial experience in the technical management of international and interdisciplinary project teams, preferably in the semiconductor industry/special machine construction sector
- Team player with a systematic way of thinking and working, combined with a high degree of flexibility, resilience, and problem-solving skills.
- Confident communication skills across all hierarchical levels, coupled with the personal commitment to drive change and improvement.
- Certified qualification as a project manager is an advantage, e.g. IPMA, PMP license.
- Technical affinity and ability to grasp complex interrelationships quickly.
This vacancy is open for talent pool collection. We will contact you if we have proper vacancies that fit with your profile.
Job Mission
Represent manufacturing and act as gatekeeper from manufacturing to D&E function
Add value in overall manufacturing processes such as forming, machining, joining, and assembling
Job Description
Contribute to the solution of faults and takes the necessary initiatives and practical decisions to ensure zero repeat
Identify gaps and drive assigned process improvement projects and successful delivery
Initiate and drive new procedure changes and projects
Develop and maintain networks across several functional stakeholders
Prioritize works and projects based on business situation
Transfer knowledge and train colleagues on existing and newly introduced products
Education
Master degree in technical domain (e.g. electrical engineering, mechanical engineering, mechatronics)
Experience
3-5 years working experience in design engineering
Personal skills
Show responsibility for the result of work
Show proactive attitude and willing to take initiative
Drive for continuous improvement
Able to think outside of standard processes
Able to work independently
Able to co-work with different functional stakeholders
Able to demonstrate leadership skills
Able to work in a multi-disciplinary team within a high tech(proto) environment
Able to think and act within general policies across department levels
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
Need to know more about applying for a job at ASML? Read our frequently asked questions.
Summary:
The role of receptionist and office coordinator provides a range of support services to external visitors & internal stakeholders, who plays an important role on the 1st impression of the company image and first point of contact. Who will also support office operations & gowning room management to be well planned, managed and appropriately maintained. Scope within all Taiwan offices in Hsinchu/ Taichung/ Tainan/ Kaohsiung).
Tasks:
- Reception tasks (calls, visitor welcoming, mail/package receiving..)
- Purchase Requisition & Payment Claim application & track
- Leasing office rental fee
- Leasing office cleaning fee
- Leasing office management fee
- Leasing parking rental fee
- Long term assignment employee leasing apartment and car rental fee
- Gowning room management (including clean suit/ shoes, etc....purchasing, ordering)
- Production meeting plan and any other assignment from direct leader/manager
- Wafer coating delivery to external testing company
- Normal & registered mails, packages service (receiving and delivering)
- Office supplies service and employee travel related arrangement
- Office operations & services routine support & maintenance including:
- Catering service
- Cleaning service
- Office supplies service
- Employee welfare and wellbeing support
- Offsite meeting/event planning & support
What we are looking for
The Service Team at Nova is looking for Field Service Engineer with high technical skills to support and provide unique customer value. In this role, you will be responsible for a wide range of technical and support functions aimed at ensuring the smooth operation of equipment in the field.
Your insights and observations will help on improvements and adjustments to both the equipment and support processes, contributing to the overall enhancement of the company’s offerings.
Role & Responsibilities
• Implement, analyze, diagnose, evaluate and troubleshoot technical equipment problems, and support company systems in the field.
• Collaborate closely with users, and to maintain, support, and guide proper training.
• Maintain proper reporting methods for all activities of customer support as defined by the Territory Service Manager/Customer Support Manager.
• Maintain company’s parts inventory under the position’s control.
• Maintain proper level of stock in accordance with company spare parts tock policy, as set from time to time.
• Support in new equipment integration, “add-ons,” and upgrades.
• Provide feedback to the headquarters based on experience gained with customers.
Our Purpose:
TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.
We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Opportunity Overview:
• Provides test solutions, test programs development and production support for customers products or IP.
• Perform test correlation and data analysis, support release for production.
• Provides technical support in sales presentations, product demonstrations.
• Provides software/hardware development and consultation.
• Develop tools to support customer test program generation and data analysis.
• Provides technical expertise and value to customers.
• Provide training, test solutions, test program release and troubleshooting to customers via on-site, remote or overseas travel.
• Provides answers to customer inquiries concerning system software and applications.
• Build application solutions based on customer requirements enhancing the product performance allowing it to become the platform of choice (design-ins).
*本公司待遇優,並提供完整培訓計畫,歡迎有半導體測試開發經驗工程師加入本公司行列!
Advanced Engineer Customer Support, Responsible for post-sales support of products. Provides highly visible customer support through the performance of on-site installation, servicing, and repair of complex equipment and systems. Instructs customers in the operation and maintenance of the system. Serves as company liaison with customer on administrative and technical matters for assigned projects.
Responsibilities:
• Responds to customer request for on-site technical support.
• New technology installations, training, and support
• Troubleshoots product problems on-site.
• Supports Applications Engineers in design related issues.
• Provides input for Applications Notes to Product Engineering.
• Provides information to Account Manager and Product Marketing on use of products and competitive situation I In the accounts.
• Provides input to Product Engineering for periodic maintenance.
• Inputs best practices for customer application into and maintain the data for the products.
【The Role】
This role will work closely with sales teams, customer technology engineers in the field, R&D scientists, and manufacturing teams to develop and transfer creative and robust CMP solutions to address customers' needs. This role is in Hsinchu(Zhudong), Taiwan.
【In this role you will】
• Utilize knowledge of semiconductor CMP process to interpret the voice of the customer (VoC) and critical to quality (CTQs) for problem definition
• Propose CMP product (slurry, pad, conditioner, PCMP clean etc.) and process to solve customer problems or meet new market needs
• Work with multi-functional teams to develop hypotheses and lead product design space assessment based on cleanroom experiments
• Plan, execute and summarize cleanroom experiments systematically designed with multi-functional teams
• Analyze experiments with statistical analysis tool (JMP) and derive conclusions with confidence
• Communicate key learning and conclusions to various partners clearly and timely
• Develop practical methods and creative engineering solutions to accelerate customer product adoption progress
• Prepare data package that defines the solution and then promote the solution both internally and to the customer
• Grow expert knowledge about leading-edge Entegris technology and products.
【Traits we believe make a strong candidate】
• In-depth understanding of CMP process and impact of CMP consumables (slurry, pads, conditioning disk, etc.) on CMP performance
• Proven ability to work on complex projects in a team environment and lead the development of engineering solutions
• Demonstrated project management skill and knowledge of semiconductor device and integration scheme
• Knowledge of Six Sigma methodology and ability to use the design of experiment (DOE) to solve engineering problems
• Demonstrated data analysis skills using statistical data analysis software – JMP, Minitab
• Critical and systematic thinking in developing solutions to a complex problem, upbeat and capable of contributing both as an individual and part of a highly interdependent team
• Excellent written and oral communication skills
• Passion for knowing “how things work” and tenacious in finding answers
• Ability to rapidly switch focus and be adaptable to change
• Highly motivated and committed to continuous learning
• Working experience in CMP-related manufacturing or semiconductor fabrication is required.
• A bachelor's degree in a technical subject area (e.g., chemistry, material science, chemical engineering, or related field) is required. An advanced degree is a plus.
【Your success will be measured by】
To be successful in this role, this role will be a results-oriented, hands-on, and committed problem solver, with the ability to communicate effectively and work multi-functionally with minimal direction.
1. Implement service contracts and ensure customer fulfillment in alignment with contract terms and conditions.
2. Identify business opportunities and risks through daily operations and interactions with customers.
3. Serve as a technical expert for production support, both internally and externally, including tester cell integration and device testing issue debugging.
4. Resolve complex technical problems by analyzing data remotely or on-site and developing proactive action plans.
5. Act as the first point of contact for customers, fostering strong relationships and enhancing customer satisfaction.
6. Lead or mentor less-experienced engineers, encouraging knowledge sharing and promoting best practices.
7. Support the annual renewal process of service contracts in collaboration with the sales team.
1. Test program development and application development on storage (DRAM/FLASH) devices
2. Provide customers with consulting and technical support, which includes troubleshooting, failure analysis, and production issues
3. Support presell activities for new products and applications, including presentations, demonstrations, benchmark planning, and implementation
4. Assist the sales/marketing department on customer strategy, competitor analysis, and product value proposition
The Installation Engineer job is high profile and exciting opportunity for adventurous souls! Works under minimal direction from Management. Completes documented procedures and exercises judgment within defined procedures. Recommends changes to existing process and procedures. Primary responsibility is to strive for predictable Cycle Times and Warranty Starts for new tools installed and upgraded at our customer sites. Includes activities associated with setup, alignment, calibration, troubleshooting, diagnosing, and repairing of highly sophisticated capital equipment. Represents the company to the customer and assumes accountability for customer satisfaction with all installation/upgrade-associated activities. Assures operational quality of system equipment. Works directly with KLA regions and customers to verify new tool performance and transfer tool responsibility. Seeks warranty sign-off on newly installed tools
Roles and Responsibilities
• Installation of new tools in the field. Follows all procedures and provides a consistent result within specified cycle times. Achieves a predictable warranty start.
• Evaluates, analyzes, diagnoses and fixes technical equipment problems related to installation. Can repair issues using standard procedures or innovate to resolve system problems which can have multiple causes.
• Solving problems and repairs of sophisticated system level problems are based on Installation Engineer's technical knowledge and training. Installation Engineers seek help from Staff Engineers and Management when problems occur that may exceed knowledge, education and training.
• Prepares field service reports and daily passdown on Installation progress and non-conformances. Contributes to post-activity Quality Feedback Report
• Hold pre-installation meetings with the customer to scope customer unique requirements then create plans of action to measure and satisfy the unique needs. Execute plans of action and validate deliverables with the customer.
• Meet with customer to facilitate warranty signoff after the activity is complete.
• Acquires all vital international travel documents and manages their personal lives to be ready for domestic and occasional international travel.
• Handles personal finances to prevent disruption to scheduled activities - even when traveling for extended periods.
• Travels domestically and internationally by commercial transportation to customer sites.
• Assists other engineers as necessary. Provides mentorship and technical assistance at customer sites. Can develop basic POAs. Provides phone and on-site support for junior engineers
*Note: Only applications with *English resume* will be considered.
*Please also apply through KLA Career page: https://careers.kla.com/