Key Responsibilities:
1. Platform Management: Oversee the ongoing management of USA Amazon and other marketplaces.
2. Strategy Development: Develop and implement ecommerce strategies to drive online sales and customer engagement.
3. Performance Analysis: Monitor and analyse site performance, user behaviour, and sales data to inform strategic decisions.
4. Customer Experience: Enhance the online customer journey, ensuring a smooth and engaging shopping experience.
5. SEO & SEM: Optimize the website for search engines and manage online advertising campaigns
6. Manage Third-Party: Oversee and collaborate with 3rd party to enhance reach and improve performance through strategic partnerships.
7. Collaboration: Work closely with marketing and sales teams to align ecommerce initiatives with overall business goals.
8. Inventory Management: Coordinate with the supply chain team to ensure accurate inventory levels and timely product availability.
9. Content Creation: Develop and manage social media to engage customers and drive traffic to the website.
10. Ability to build a fast moving E-com business and grow from 0-1.
Qualifications:
1. Experience: Minimum 5-7 years of experience in ecommerce, preferably with Amazon and a startup background
2. Technical Skills: Proficient in ecommerce platforms, SEO, SEM, and web analytics tools.
3. Analytical Skills: Strong analytical skills with the ability to interpret data and make data-driven decisions.
4. Project Management: Excellent project management skills with the ability to handle multiple projects simultaneously.
5. Communication: Strong verbal and written communication skills in English and Chinese.
6. Team Player: Ability to work collaboratively in a team environment.
Marketing Planning
•Develop and implement digital marketing strategies aligned with the product roadmap to drive demand for ViewSonic online sales
•Lead the creative direction and production of online store and product assets to enhance business results, elevate customer education, and deliver an exceptional user experience
Campaign Execution & Operational Excellence
•Plan and manage online campaigns and promotions, ensuring alignment across product assortment, sales goals, and service quality
•Conduct marketing performance reviews and provide actionable insights to remove roadblocks and improve demand generation
Performance Marketing
•Execute online advertising strategies that meet performance targets through appropriate digital channels
•Leverage analytics to continuously improve marketing effectiveness based on campaign learnings
•Collaborate closely with internal support teams to ensure cohesive execution of marketing programs, promotions, and events
Qualifications:
•Bachelor's degree or above
•3–5 years of successful experience in sales and digital marketing
•Strong enthusiasm and deep understanding of e-commerce ecosystems
•Proven analytical skills with the ability to manage and grow a business through data-driven decision-making
•Proficient in both English and Mandarin Chinese; Japanese reading ability is a plus
•Hands-on experience in managing online channels such as Amazon, Shopee, Lazada, Flipkart, Naver, etc
This is an exciting job opportunity for you to light the way as a EC Key account manager in Taiwan with Signify.
Key Responsibilities:
Customer Relationship Management:
Building and maintaining strong, long-term relationships with EC Platform clients.
Strategic Planning:
Developing and implementing e-commerce strategies tailored to each B2B2C Platform , aligned with overall company goals.
Sales Growth:
Identifying and pursuing opportunities to increase sales and revenue within existing accounts.
Performance Monitoring:
Tracking and analyzing sales(sell out) performance, including sales metrics, customer satisfaction, and other relevant KPIs.
Issue Resolution:
Addressing and resolving any issues or challenges faced by customers, ensuring timely and effective solutions.
Internal Collaboration:
Working closely with various internal teams (e.g., marketing, sales, product development) to ensure client needs are met and projects are delivered successfully.
Market Awareness:
Staying informed about industry trends, competitor activities, and emerging e-commerce technologies.
Reporting:
Preparing regular reports on account performance, progress, and future opportunities for internal and external stakeholders.
Contract Negotiation:
Assisting in contract negotiations and renewals with EC key accounts.
Skills and Qualifications:
Strong communication and interpersonal skills.
Proven sales and negotiation skills.
Excellent problem-solving and conflict-resolution abilities.
Deep understanding of e-commerce platforms, digital marketing, and online sales strategies.
Ability to build and maintain strong relationships with EC platforms and internal teams.
Strong analytical and reporting skills.
Experience in account management or sales, preferably within the e-commerce industry.
PSI forecasting & management skills
Operations
Need to be responsible for the EC sales performance, margin, discount, sell-through, etc.
Merchandising
1.To oversee schedule the preparation of all the products on half.
2.Deal with and organize all analysis reports of EC sales, budgets, etc. related to merchandising needs.
3.To coordinate and liaise the logistics of goods distribution between warehouse and EC customers.
4.Fully understanding of customers need on products and liaise closely with MD colleagues.
5.To assist in Customer service and liaise closely with Bauzun.
6.Well control on return rate and transportation fee.
Marketing
1.To plan the marketing events on official online. Strategy for Promotion and discount activities.
2.Banner propose to Bauzun.
3.Advertisement arrangement to push sales
4.Liaise closely with MD colleagues for hero products to push sales.
5.To monitor all the maintenance and explanation for Official Online with Bauzun.
Stock
To oversee the whole process of the stock transportation and logistics with
WH.
1.To review stock & budget report regularly and make a proper action to control the stock.
2.To manage the stock replenishment to each online channel periodically
3.To assist in the management of return and damaged goods.
Accounting and IT Dept.
To oversee and assist in all the payments between Finance dept and Bauzun.
1. Fluent in German and English.
2. Develop brand business in the territory, plan, and participate in local marketing events.
3. Develop and maintain channel partners' relationships via emails, calls, and visits.
4. Handle customer complaints, collect market feedbacks and report accordingly.
5. A strong sense of international business and marketing.
6. Great communication skills and the ability to work collaboratively across teams.
7. Excellent follow-up skills, strong motivation for growth, and proactive.
8. A background in networking or surveillance technology is a plus.
9. Must be able to travel upon request.