Introduction to the job
Do you like challenges and do you want to work in a fast pacing supply chain environment to support some of the biggest semiconductor companies worldwide? Are you familiar with Logistics Operations and like to managing urgent demands on a daily basis?
If this sounds like you and if you have a strong customer oriented mindset, here is your mission.
Role and responsibilities
For our Global Operations Center in Taiwan we are searching for Supply Chain Professionals. You fulfill the demand of our customers for spare parts and tools for their maintenance activities on some of the most complex machines in the right quantity and at the right time & cost.
Time is of the essence to ensure a seamless production of our customers without interruptions on our machines.
-Handling of urgent material requests from worldwide customers in a rolling 24/7 shift system with the right customer focus, while meeting all milestones related to communication and execution
-Monitoring of worldwide shipments
-Ability to resolve complex issues and drive improvements to further optimize processes
-Ability to support escalations and provide communication proposals for review
-Constructive and reliable communication with worldwide stakeholders from all departments within ASML
-This position requires shift work.
Education and Experience
Bachelor's Degree in related subject i.e. Supply Chain Management, Information Science, Engineering etc. preferred
-Minimum 1 year of relevant experience in an international company, semiconductor industry is preferred
-A tactical thinker with strong interpersonal and communication skills
-Analytical thinking and ability to organize and prioritize workload
Skills
Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues.
There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:
-Stress-resistant; act under high pressure
-Flexible; willing to go the extra mile for the customer
-Excellent professional communication in English, written and oral
-Drive for results; does not stop until solution has been found, even when obstacles arise
-Team player
-Change management competencies
-Convincing, pro-active and “can do” mentality
-Cultural awareness
-Experience with ERP system(s), SAP R/3 knowledge preferred
-Ability to prioritize
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
Need to know more about applying for a job at ASML? Read our frequently asked questions.
This vacancy is open for talent pool collection. We will contact you if we have proper vacancies that fit with your profile.
Job Mission
Represent manufacturing and act as gatekeeper from manufacturing to D&E function
Add value in overall manufacturing processes such as forming, machining, joining, and assembling
Job Description
Contribute to the solution of faults and takes the necessary initiatives and practical decisions to ensure zero repeat
Identify gaps and drive assigned process improvement projects and successful delivery
Initiate and drive new procedure changes and projects
Develop and maintain networks across several functional stakeholders
Prioritize works and projects based on business situation
Transfer knowledge and train colleagues on existing and newly introduced products
Education
Master degree in technical domain (e.g. electrical engineering, mechanical engineering, mechatronics)
Experience
3-5 years working experience in design engineering
Personal skills
Show responsibility for the result of work
Show proactive attitude and willing to take initiative
Drive for continuous improvement
Able to think outside of standard processes
Able to work independently
Able to co-work with different functional stakeholders
Able to demonstrate leadership skills
Able to work in a multi-disciplinary team within a high tech(proto) environment
Able to think and act within general policies across department levels
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
Need to know more about applying for a job at ASML? Read our frequently asked questions.
"想要與一群熱愛運動的人一起工作、樂於分享運動的喜悅嗎?歡迎加入我們!
在我所負責的區域,提供高品質診斷及服務,以滿足顧客的需求
1. 提供高品質診斷及處理應對,以滿足顧客的需求
- 進行顧客運動產品的診斷,以提供修理、維護及客製化解決方案
- 透過與所有通路夥伴合作,確保顧客滿意度及忠誠度
- 提供正確的服務(修理、維護、DIY、購回⋯⋯),幫助提升顧客滿意度、維修工作室及門店績效(營收、售後服務、二次良品、租賃、保養⋯⋯)
- 適切的規劃、管理與組織維修活動(內部與外部),為顧客提供最佳的維修等待時間
- 正確解讀維修工作室績效,以提升我的決策能力
- 提供顧客快速支付的客製化體驗(一般、快捷⋯⋯)
- 回收並評估成為二次良品的可能性(購回、管理退貨、管理租賃)
2. 以高品質修理、保養及客製化服務,滿足顧客的需求
- 進行修理和/或保養服務,以延長運動產品的壽命
- 進行客製化服務,以滿足顧客的需求
- 確保自身及顧客在維修工作室中的安全
- 確保維修工作室庫存的精準度與可用度,維持陳列架空間的使用效率"
"Want to work with a team of sports lovers and inspire others with your passion? Join us and grow together!
In coordination with my territory, I delight my customers by providing quality diagnostics and services.
1. Delight my client with high quality diagnosis and handling.
- Carry out the diagnosis of our customers' sports products in order to offer them repair, maintenance and customization solutions.
- Ensure the delight and loyalty of our customers through local contact on all channels.
- Offer the right choice of benefits and services(repair, maintenance, DIY, buy back, etc.) contributing to customer satisfaction and developing workshop and store performances (payable, warranty, 2ndLife, rental, maintenance , etc.).
- Ensure proper planning management of support and control the organization of our repair centers (internal and external) in order to offer the best deadlines to our customers.
- Understand the reading of the workshop performance in order to improve my decision-making.
- Offer our customers a tailored experience around rapid payment at the workshop (usual, express, etc.).
- Take back and revalue products for a second life (Buy back, management of returned used products, management of rental returns…).
2. Delight my customers with high quality repair, maintenance and customization services.
- Carry out repair and/or maintenance services to extend the lifespan of sports products.
- Carry out customization services to meet the needs of my sports client.
- Ensure my safety and that of my customers in the workshop.
- Keep the shelf space efficient by ensuring the accuracy and availability of my workshop stock."