新北市新店區3年以上專科
• Take ownership of the end-to-end order-to-cash process and customer activation for E-commerce key accounts (e.g., BRITA DTC, MOMO) in Taiwan, ensuring smooth execution and operational excellence
• Working with EC channel leads to developing strategic action plans in response to the market & category dynamics, timely to deliver sales goals and annual targets
• Execute Ecommerce/ DTC campaigns, product launches, and seasonal promotions across key platforms. Drive sales operation efficiency and enhance sales fundamentals to achieve all related KPIs
• Collect, validate, and analyse sales data, customer insights and category trends and translate to insightful and analytical rationales and proposals to support business planning and decision making
• Streamlining core processes to improve forecast accuracy, order fulfilment, and account performance tracking.
• Collaborate with cross-functional teams (marketing, supply chain, customer service) to ensure alignment and execution of Ecommerce initiatives.
Business Acumen & Operation Excellence
• Achieves sales target via data-driven strategy & solution.
• Manage investment with discipline in budget & payment to build a profitable business partnership.
• Strengthen sales fundamentals to maximize customer profitability and sustainable growth.
• With experience and familiarity with DTC, analytics, RMN (retail media network) and support the whole sales department to set up learnings to optimize investment
Customer Management & Partnership
• Digest channel and shopper insights to identify implications for brand & customer solutions.
• Work closely with internal key stakeholders to provide meaningful suggestions for customers.
• Negotiation with customers, multiple stakeholders and internal stakeholders to attain the optimum result.
Category Leadership and Shopper Activation
• Escalate customer selling from pricing negotiation to category selling.
• Manage JBP, basic contract negotiation and other customer partnerships.
• Keep best-in-class execution to support business & category objectives, and enhance the shopper journey
Industry Penetration & Insight
• Stay on top of consumer trends, customer priorities, and competitors' actions, then develop plans to gain share.
• Proactively observe overall TW and APAC industry and retailer movement.
• Understand, align, and act under company strategy & management priority.
Compliance with regulatory, legal, and financial guidelines, especially EU CARTEL Law and TW trade regulations.