「外匯作業人員(FR)」的相似工作

Responsible for assisting in Account Management for accounts under the Team including but not limited to Relationship Management, Account Profit/Profitability, Promotion of Bank Product, Credit Assessment Monitoring and Daily Operation. In addition, support Relationship Manager to coordinate with relevant Departments for smooth operation and superior customer service. Responsible for responding to customer inquiries and handling trouble shooting or complicated tasks. - Support Relationship Manager to achieve profit target via relationship management and promoting bank products including Loan, Deposit, FX, Derivatives and other Cross Sell products. - Support the team leader in the delivery of relevant banking services to customers, in own coverage area to meet the department's revenue targets. - Build and maintain effective relationships with customers and understand their needs in order to provide a high quality of service, under the guidance of more experienced members of the team. - Work in partnership with Compliance to understand local regulations. - Work in partnership with Credit Risk Management Department on any credit issues associated with the deal. - Respond to customer inquiries promptly and handle trouble shooting or complicated task. - Coordinate with relevant Departments to ensure smooth processing of transaction and superior customer service while complying with internal procedures/regulations. - Support Relationship Manager to obtain necessary internal approvals for new transaction, new accounts, renewal and deliver the product to the customers on time. - Perform regular credit analysis, collecting information directly from customer as well as other sources and report in timely manner (including Borrower Rating Review) to avoid credit loss. - Develop recommendations for continuous improvement of operational efficiency and support implementation. - Assist in conducting operational activities in order to develop and maintain customer relationships.

從事銀行進出口業務等外匯相關工作 1. 外幣買賣、匯兌 (匯款及一般存款等) 2. 外匯進出口貿易等相關作業及業務諮詢 3. 外匯業務諮詢及顧客問題處理 4. 外商銀行設立分行相關工作

1. 覆核銀行客戶的存款 , 匯款及外匯等交易 2. 熟悉存款, 外匯相關法規 與內部控制規定, 確保每筆交易合規無誤 3. 協助培訓和指導團隊成員進行交易處理和提供專業且親切的服務給客戶 4. 核閱主管機關報表 5. 協調專案計畫的執行及參與系統測試 Payment & Cash Management Operation mandates • To be responsible for supervising first level checking on daily process on inward, outward remittance, Cheque and Time deposit transactions to comply with regulatory requirement. • To check daily FX position, daily CBC report and monthly regulatory reports. • Perform control and monitoring through various reports for payment, maturity, settlement, interest and follow up irregular transactions and pending issues. • To coordinate with Nearshoring centre India for any query and new UAT testing. • Act as focal contact point for different TW Payment and Cash requests, being contributor for KPI or statistics to other departments and local authorities. • Ad hoc projects assigned • To accept new assignment: any new task assigned by operation head. Regulatory Reporting Governance (“RR”) • Accountable for RR governance on Payment & Cash Management Operations (including creation/update of Business Requirement Document, & maintenance of dashboard) • Assist Head of Ops to prepare periodical RR management reporting Permanent Control • Responsible for the implementation of operational permanent control policies and procedures in day-to-day business activities, such as Control Plan • Comply with regulatory requirements and internal guidelines . • Minimizing operational failure, including but not exclusively, the risk of fraud, by helping to devise, and by implementing, sufficient regular controls. • Ensuring appropriate escalation to management and/or Permanent Control (or Compliance as appropriate) as soon as an issue is identified • Operations are an integral part of the control framework including for AML/FS topics. In that respect, in performing your role you are expected to ensure adherence to AML/FS‐related Group Policies and execution of associated operational controls, and to promptly escalate any resulting hit for analysis and decision.

銀行營業部的儲備核心成員，負責提供高品質的金融服務，並在多元業務中累積專業能力與客戶經營經驗： 客戶金融服務：協助客戶進行外幣兌換、國內外匯款與資金操作，成為客戶信賴的金融夥伴。 放款文件審核：參與貸款流程，學習信用評估與風險控管，培養金融分析能力。 國際匯兌處理：處理客戶匯入匯出款項，熟悉跨境金融操作與國際交易流程。

【加入滙豐 成就職涯】 我們理想遠大，加入滙豐，您將成就更多！ 如果您正在尋找能讓你更加突出的事業，加入滙豐，發揮您的潛能，讓您更加耀眼。 If you're looking for a career that will help you to stand out, join HSBC and fulfill your potential. HSBC作為全球最大金融服務機構之一，我們不僅提供多樣化的金融商品服務，也提供跨國多元之職涯發展機會。不論您現在正在尋找工作機會、或者渴望未來轉換職涯跑道，我們誠摯歡迎對金融產業有熱情、有抱負的您加入HSBC Taiwan Talent Community，接收HSBC第一手職缺及職涯相關消息！ 請立即複製以下連結，註冊加入HSBC Taiwan Talent Community！ https://mycareer.hsbc.com/en_GB/talentcommunity?pipelineId=2455 Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition. - People responsibility: N - Report to : Payment Service Manager - Job Content : ● 準確且快速的確保所有匯入匯出款交割品質 ● 遵守公司所有相關規定以執行相關工作 ● 熟悉內部相關系統以確保提供最佳服務 ● 提供專業且親切的服務給顧客

1. Lead and motivate a team in a challenging environment and assist the team in facilitating the efficiency with the highly quality. 2. Be aware of the regulation and policy changes and ensure the procedures and processes are properly responding as well as accurately communicate the implications to the team. 3. Close communication and timely escalation with Front Office and LCD especially on matters that involve pending profiles. 4. Develop and maintain excellent professional relationship and proactively engage with all stakeholders. 5. Provide adequate guidance regarding client due diligence and support the Department Head to manage a team of KYC professionals. 6. Participation in the Branch projects assigned by Management and Regional Office and able to discuss the matters with relevant parties independently.

1. 存款、存匯及定期存款作業 2. 台外幣匯款作業 3. 帳戶維護作業 4. 其他主管交辦事項。 1. Operations for deposit, foreign currency exchange, and fixed-term deposits 2. Operations for domestic and foreign currency remittance 3. Account maintenance operations 4. Other tasks assigned by superiors.

1. 協助執行全行(含海外分行)各類外匯新種業務/新種產品建置或優化系統需求及法金作業處經管系統主要功能建置 2. 業務需求與邏輯歸納整理、測試案例撰寫及系統操作測試等 3. 報表需求規格歸納整理與撰寫、測試 4. 教育訓練教材撰寫及上線前之教育訓練 5. 全行(含海外分行)核心系統及各經管系統上線後問題處理

Responsible for assisting in Account Management for accounts under the Team including but not limited to Relationship Management, Account Profit/Profitability, Promotion of Bank Product, Credit Assessment Monitoring and Daily Operation. In addition, support Relationship Manager to coordinate with relevant Departments for smooth operation and superior customer service. Responsible for responding to customer inquiries and handling trouble shooting or complicated tasks. - Support Relationship Manager to achieve profit target via relationship management and promoting bank products including Loan, Deposit, FX, Derivatives and other Cross Sell products. - Support the team leader in the delivery of relevant banking services to customers, in own coverage area to meet the department's revenue targets. - Build and maintain effective relationships with customers and understand their needs in order to provide a high quality of service, under the guidance of more experienced members of the team. - Work in partnership with Compliance to understand local regulations. - Work in partnership with Credit Risk Management Department on any credit issues associated with the deal. - Respond to customer inquiries promptly and handle trouble shooting or complicated task. - Coordinate with relevant Departments to ensure smooth processing of transaction and superior customer service while complying with internal procedures/regulations. - Support Relationship Manager to obtain necessary internal approvals for new transaction, new accounts, renewal and deliver the product to the customers on time. - Perform regular credit analysis, collecting information directly from customer as well as other sources and report in timely manner (including Borrower Rating Review) to avoid credit loss. - Develop recommendations for continuous improvement of operational efficiency and support implementation. - Assist in conducting operational activities in order to develop and maintain customer relationships.

處理外匯案件審核、外匯業務諮詢、顧客問題處理及顧客外幣買賣、匯兌(匯款及一般存款等)，維繫及經營多幣別客群，開拓衍生業務，進而創造顧客價值。 104僅供職缺參考，若您對此職缺有興趣，請至本行「玉山菁英甄選網站」投遞履歷，如書審通過，後續將邀請您參加面談。謝謝！ 【網址：https://esnhr.pse.is/394b2n】

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges. Shape your Career with Citi Citi’s Securities Services (SS) supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions. We’re currently looking for a high caliber professional to join our team as Head of Cash & FX Management, Securities Services Operations, Taiwan - Hybrid based in Taipei, Taiwan. The Customer Service Senior Manager is a senior management-level position responsible for accomplishing results through the management of a team or department to drive client resolution and support activities in coordination with the Customer Service team. The overall objective of this role is to drive the seamless delivery of customer service support to external clients. In this role, you’re expected to: Manage one or more teams in servicing and/or sales as well as complex and variable issues with significant impact over department(s) Evaluates team’s performance, make recommendations for pay increases, hiring, terminations and other personnel actions and maintain appropriate staffing requirements to meet operational needs, manage team to meet goals within the budget Monitor, research and evaluate technological advances in the industry to identify appropriate alternatives for enhancing current department operations and evaluate cost/benefits, make recommendations, develop and oversee implementation plans Demonstrate a comprehensive understanding of how own area collectively integrates to contribute to achieving overall business goals; requires basic industry knowledge Provides evaluative judgment based on analysis of information in complicated and unique situations, identify and analyze escalated problems and provide guidance to team members for resolution Negotiate solutions and acts as a liaison with internal and external customers, as necessary Responsible for delivery of end results, shared responsibility for budget management and accountable for resource planning Ensure essential procedures are followed, contribute to defining standards Develop and implement effective policies and procedures to ensure timely, accurate, cost effective and customer service meets or exceeds client expectations Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges. Shape your Career with Citi Citi’s Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities spans asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients. We’re currently looking for a high caliber professional to join our team as Officer, The Cash and Trade Proc Analyst, Taipei, Taiwan Hybrid based in Taipei, Taiwan. The Cash and Trade Proc Analyst 2 is an intermediate level role responsible for managing technology projects throughout the entire system development lifecycle in coordination with the Transaction Services team. The overall objective is to research and implement sustainable technology solutions, increase efficiency and reduce costs. Responsibilities: Research, identify and recommend technology capabilities that enable the reduction of client inquiries and manual touch points Research current treasury and client operational trends and suggest solutions Work in partnership with vendors, technology, and client operations teams to prototype innovative solutions Propose and implement solutions that will increase operating efficiency and lead to an improved client experience Assist efforts to help drive high rates of client adoption Ensure requirements are clearly stated and that business and client needs are met throughout development Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

【加入滙豐 成就職涯】 我們理想遠大，加入滙豐，您將成就更多！ 如果您正在尋找能讓你更加突出的事業，加入滙豐，發揮您的潛能，讓您更加耀眼。 If you're looking for a career that will help you to stand out, join HSBC and fulfill your potential. HSBC作為全球最大金融服務機構之一，我們不僅提供多樣化的金融商品服務，也提供跨國多元之職涯發展機會。不論您現在正在尋找工作機會、或者渴望未來轉換職涯跑道，我們誠摯歡迎對金融產業有熱情、有抱負的您加入HSBC Taiwan Talent Community，接收HSBC第一手職缺及職涯相關消息！ 請立即複製以下連結，註冊加入HSBC Taiwan Talent Community！ https://mycareer.hsbc.com/en_GB/talentcommunity?pipelineId=2455 國際財富管理暨卓越理財事業處運用HSBC個人金融專業與財富管理的能力，提供全面性的世界級個人金融解決方案給上百萬的客戶。驅動全世界各主要市場的成長。此事業處包含個人金融、財富管理、保險與資產管理，透過以客戶為中心的定位，創新有效的通路，將我們客戶的經驗差異化，提供領先市場的個人金融暨財富管理解決方案。 工作內容： 1. 提供顧客優質服務, 支援並與理財業務團隊合作以達成銷售目標 2. 發掘潛在業務機會與客戶服務需求 3. 轉介潛在客戶予業務人員 4. 處理帳戶服務, 貸款作業, 及現金/非現金交易 5. 處理客戶服務相關問題 6. 減少臨櫃交易並增加自動化系統交易處理比例

【About DBS】 星展銀行總部位於新加坡，是亞洲最大的金融集團之一。 2023 年購入台灣花旗消費金融業務後，星展即成為台灣最大外商銀行。目前已蟬聯五年「世界最佳銀行」的獎項，以及「全球最佳數碼銀行獎 」，打破傳統金融銀行的框架，持續發展數位創新，集團文化也鼓勵員工個人發展，提供豐富的資源和福利。 目前我們正在召集一群優秀的 Taiwan Tech Talents，與我們一起成為 Best Bank for a Better World! 【您可能會想知道】 • 入職即享年假最低 14 天+1 天 Birthday Holiday (未滿一年按比例計算) • 到職即享萬元的彈性補助金，可用於家族旅遊或多項生活津貼 • 完整培訓和新人訓練 【工作內容】 1. Perform the order placement verification for daily UT(Unit Trust) transaction include Subscription / Redemption / Switch 　執行每日單位信託基金（UT）交易下單的核對作業，包括申購、贖回與轉換。 2. Perform reconciliation and distribution processes for UT corporate actions such as dividends, mergers, and liquidations 　處理 UT 的公司行為，包括股利配發、合併、清算等的對帳與分配作業。 3. Perform settlement processes verification with the Fund house, including onshore and offshore settlements 　與基金公司確認結算流程，包括國內與境外基金的交割核對。 4. Prepare regulatory reporting data of FSC/TA/CBC reporting. 　編製主管機關所需報表資料，例如金管會（FSC）、信託業協會（TA）、中央銀行（CBC）。 5. Verify daily accounting entries 　核對每日會計分錄。 6. Collaborate with stakeholders for assigned projects, including the Product team, IT, and Branch. 　與內部各部門合作推動專案，包括產品、資訊與分行等單位。 7. Support to communicate with Test Leads and scrum master to run the project in an agile way 　配合測試主管與敏捷專案負責人（Scrum Master）執行專案管理。 8. Support end to end UAT testing, data verification and result validation before project sign-off 　支援完整的使用者驗收測試（UAT），包含資料核對與結果驗證，確保專案上線前無誤。 9. Conduct the relevent training with staff for project delivery 　針對專案上線進行內部同仁訓練。 10. Assist in UAT issue log, tracking, testing, re-testing and consolidation report. 　協助整理 UAT 測試問題紀錄、追蹤、再測試與總結報告。 11. Trouble shooting for customer complaints, resolving production incidents 　處理客戶申訴與系統異常事件。 12. Communicate with the Fund house to handle exceptional cases in the trade settlement process. 　與基金公司溝通處理交易交割流程中的特殊案例。

【加入滙豐 成就職涯】 我們理想遠大，加入滙豐，您將成就更多！ 如果您正在尋找能讓你更加突出的事業，加入滙豐，發揮您的潛能，讓您更加耀眼。 If you're looking for a career that will help you to stand out, join HSBC and fulfill your potential. HSBC作為全球最大金融服務機構之一，我們不僅提供多樣化的金融商品服務，也提供跨國多元之職涯發展機會。不論您現在正在尋找工作機會、或者渴望未來轉換職涯跑道，我們誠摯歡迎對金融產業有熱情、有抱負的您加入HSBC Taiwan Talent Community，接收HSBC第一手職缺及職涯相關消息！ 請立即複製以下連結，註冊加入HSBC Taiwan Talent Community！ https://mycareer.hsbc.com/en_GB/talentcommunity?pipelineId=2455 Group Chief Operating Office is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Group Chief Operating Office combines global expertise and technology to help keep us ahead of the competition. · People responsibility: N · Report to: Banking Operations Manager · Job Content: 1. Undertake / provide trust accounting (opening, servicing, closing) activities for WPB customers. 2. Control/ manage and ensure transactions quality assurance. 3. Perform productive and value added services. 4.Process the daily operation in the corporate security section and ensure that all security documents required from Wholesales customers are perfect and kept in good order to provide optimum security for the Bank. 5.To maintain HSBC internal and external standard, including timely implementation of internal & external audit points together with any issues raised by external regulators & Group Compliance Policy, to be aware of the Operational Risk (People, Process, System and external Event), and to ensure that all actions during the employment with HSBC take account of the likelihood of operational risk occurring.

【Responsibilities】 <Cash Payment Ops 台幣匯款> • 台幣匯款交易作業及帳務處理 • 票據作業處理(託收/提回) • 國內匯出匯款交易( 數字 / 金額 / 中英文登打 ) • 匯出匯款傳票 / 提回票據裝訂 • 財金公司/票交所/保險公司/電信業 清算作業 <Cash Payment Ops 外幣匯款> • 國外匯兌交易作業帳務處理 • 國外匯兌及定存交易作業文件審核及電話照會 • 國外匯入款通知 / 國外匯出款交易輸入 • 水單製作及外匯申報 【Requirements】 • 歡迎新鮮人 • 大學畢或以上 • 需有外匯證照 or 至少三個月外匯操作經驗 • 基本的英語能力、有基本會計知識者優先 • 有相關工作經驗者優先錄取 【Salary & Benefits】 • 享銀行正職福利 • 薪資依經驗可議 • 年假 14 天起 + 生日假 + 志工假 • 年度績效考核獎金 • 年度員工福利津貼 • 員工認股計畫及外幣換匯優惠等 ––––––––––––––––––––––––––––– ▲【歡迎寄送履歷至信箱】: [email protected] ▲【歡迎私訊｜Linkedin】: https://www.linkedin.com/in/tim-chen-682854144/

1. 再保業務帳務相關作業； 2. 商用英文書信往來； 3. 其他交辦事項。

【加入滙豐 成就職涯】 我們理想遠大，加入滙豐，您將成就更多！ 如果您正在尋找能讓你更加突出的事業，加入滙豐，發揮您的潛能，讓您更加耀眼。 If you're looking for a career that will help you to stand out, join HSBC and fulfill your potential. HSBC作為全球最大金融服務機構之一，我們不僅提供多樣化的金融商品服務，也提供跨國多元之職涯發展機會。不論您現在正在尋找工作機會、或者渴望未來轉換職涯跑道，我們誠摯歡迎對金融產業有熱情、有抱負的您加入HSBC Taiwan Talent Community，接收HSBC第一手職缺及職涯相關消息！ 請立即複製以下連結，註冊加入HSBC Taiwan Talent Community！ https://mycareer.hsbc.com/en_GB/talentcommunity?pipelineId=2455 Global Risk is a thriving and expert risk management function supporting HSBC globally with all aspects of risk management. The team actively manages a varied and dynamic range of risk types, including security, fraud, information security, contingency, geopolitical, operational, credit, pension, insurance, compliance, regulatory, market and reputation risks. All parts of the Global Risk team use their skills, insight and integrity to handle established threats and those they see emerging, acting to protect and enable HSBC to deliver sustainable growth. · People responsibility: N · Report to: SVP Credit Risk Analysis · Job content: This is a key role on the Credit Risk Analysis team for HSBC retail lending reporting and analytics. 1. Initiate and develop quality analytical reports for strategy and decision making on retail lending portfolios, including mortgage, credit card, personal loan and overdraft. 2. Familiar with regulations, standards, policies and regional guidance to ensure the compliance of reporting requirements. 3. Maintain effective management information process to fulfill various reporting requests. 4. Co-ordinate and manage projects with local or regional counterparty on project relate assignments such as Basel III reform, IFRS9 model development, risk tier analysis, climate change stress testing and data integration projects etc. 5. Build and maintain good working relations within the risk function, business teams and other internal/external stakeholders.

☻ 歡迎對企業授信業務有興趣的「新鮮人、想轉職的夥伴」加入挑戰!! 　 職缺需求：台北總公司／高雄分公司 ▌職務概述 ▌ 企金AO是公司業務發展重要的推手，具有良好的前景，負責評估企業客戶的信用風險、提供融資方案和貸後管理等工作。 ▌完整的培訓資源，幫助您累積專業職能、拓展人脈，一步步成為產業專家 ▌ ﹥1對1的Mentor指導，搭配on job training，結合線上及線下課程，提供多元學習資源 ﹥提供必要證照考取的費用補助 ﹥職能建立：財報分析／風險管控／業務開發與談判／人脈建立／產業知識與市場敏銳度 工作說明： ① 企業金融業務推廣及客戶開發。 ② 客戶拜訪(訪視與訪談)，維護良好客戶關係與溝通。 ③ 依企業戶營運狀況、資金需求，提供財務規劃與建議。 ④ 徵提案件相關資料、進行產業與風險評估分析並出具初步授信報告。 ⑤ 達成業績目標，持續進行貸後風險管控。 ⑥ 主管交辦事項。 具備特質： • 不害怕與陌生人交談，可接受大量陌生開發(電推/上門..等)。 • 保持開放心態，樂於跳脫舒適圈探索未知事物及學習。 • 樂觀積極，勇於克服挫折並突破困境。 • 具當責及團隊精神，主動解決問題、有良好溝通協調能力。

1.基金開戶、資料異動及其他股務相關作業。 2.基金申購、買回、定時定額交易帳務處理。 3.基金配息作業。 4.與保管銀行溝通聯繫及報表執行作業。 5.ETF交易及申報相關作業。 6.需具投信投顧從業人員相關證照。