【請至:https://jrg.avature.net/en_US/careers/JobDetail/WEB-APP-UX-Planner/1863,我們將以這邊收到的履歷為主】
Position Summary:
Grow owned channel sales incl OLO(WEB) and APP(PKAPP) from CRO perspective which acquire customer-centric mind-set and skill-set of user flow design and data analysis.
【Strategy】
1. Annual CRO strategy to increase WEB(OLO) CV% and APP(PKAPP) usage%
- Discover customer needs and understand pain points by 1) Background Research, 2) Competitive Analysis, 3) Interview/Survey, 4) Brain-storming workshop, 5) Field study 6) Data analysis which may utilize GA4, fullstory or related tools.
- Set KPI for each initiative, set annual development calendar
- Project evaluation incl resource, ROI, and expected outcome.
- Collaborate with related parties incl. internal and external vendors.
2. Explore potential solutions to uplift post-purchase satisfaction incl order tracker, communication with rider, customer feedback flow design.
【Plan Execution/Project management】
1. Provide clear action proposal by project base.
2. Design flow chart and easy wireframe for cross-function communication and co-work.
3. Work closely with IT, designers, even outside vendors on UI frames, and prototype.
4. Formulate and conduct series of A/B testing to test different hypothesis to improve overall CRO and add-on rate
5. Project management incl timeline and deliverables.
6. Project performance tracking and be able to identify key factors.
7. Agency/Vendor management
8. Leverage agencies to optimize the digital marketing investment.
9. Learn new practices and tools from the market to get digital experience initiatives.
10. Reporting : Regular basis reporting incl CRO performance review and project updates.
【Agency/Vendor management】
1. Leverage agencies to optimize the digital marketing investment.
2. Learn new practices and tools from the market to get digital experience initiatives.
【Reporting】
1. Regular basis reporting incl CRO/ Add-On performance review and project updates.
Leave your mark on the world.
At Garmin, you will have the opportunity to create industry-leading user experiences. By exploring product, service, and core technology integration, you will help build a comprehensive product ecosystem. Focused on areas such as Health, Fitness, Outdoor activities, Automotive, and Marine, your work will contribute to designing intuitive and user-friendly experiences that become an indispensable part of users' lives.
The User Experience department at Garmin includes Product Designers, User Interface Designers, and Content Designers. We integrate hardware products, software services, and core technologies to blend logical thinking with creative exploration. Together, we identify needs, propose innovative product concepts, and craft exceptional user experiences that address challenges across diverse scenarios. Our designs aim to enrich lives through intuitive, practical, and delightful solutions.
We are seeking an experienced UX product designer to join us and continue to develop and deliver world-class products that make a real difference in people's lives.
▲ What we offer
1. The opportunity to work on cutting-edge technology that is changing the way people live, workout and work
2. A worldwide collaborative and supportive work environment
3. The chance to make a real impact on the world through well-known Garmin products
▲ What you will work on
1. Develop new products that help people stay active and healthy
2. Design user interfaces and services that are easy to use and intuitive
3. Solve complex technical problems that improve the performance of our products.
▲ What function you need to have
1. Produce creative and highly usable solutions for how products interact in response to human behavior
2. Communicate research insights and designs using mockups, storyboarding, quick prototyping, and user flow documentation
3. Delve deeply into market needs to uncover hidden user pain points through user research methods
▲ What qualifications we want you to meet
1. Proficient in user interface design and interaction flow planning, and familiar with design tools such as Figma, ProtoPie and Adobe XD, etc.
2. Possesses excellent communication and language skills to collaborate effectively with domestic and international development teams
3. Demonstrates strong independent thinking skills and the ability to analyze and solve problems logically