「[Taiwan] Technical Sales & Quality Support Engineer (Semiconductor Industry)技術銷售與品質支援工程師 (半導體產業) - 台灣區」的相似工作

This vacancy is open for talent pool collection. We will contact you if we have proper vacancies that fit with your profile. Job Mission Represent manufacturing and act as gatekeeper from manufacturing to D&E function Add value in overall manufacturing processes such as forming, machining, joining, and assembling Job Description Contribute to the solution of faults and takes the necessary initiatives and practical decisions to ensure zero repeat Identify gaps and drive assigned process improvement projects and successful delivery Initiate and drive new procedure changes and projects Develop and maintain networks across several functional stakeholders Prioritize works and projects based on business situation Transfer knowledge and train colleagues on existing and newly introduced products Education Master degree in technical domain (e.g. electrical engineering, mechanical engineering, mechatronics) Experience 3-5 years working experience in design engineering Personal skills Show responsibility for the result of work Show proactive attitude and willing to take initiative Drive for continuous improvement Able to think outside of standard processes Able to work independently Able to co-work with different functional stakeholders Able to demonstrate leadership skills Able to work in a multi-disciplinary team within a high tech(proto) environment Able to think and act within general policies across department levels Diversity and inclusion ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company. Need to know more about applying for a job at ASML? Read our frequently asked questions.

Introduction to the job Do you like challenges and do you want to work in a fast pacing supply chain environment to support some of the biggest semiconductor companies worldwide? Are you familiar with Logistics Operations and like to managing urgent demands on a daily basis?  If this sounds like you and if you have a strong customer oriented mindset, here is your mission. Role and responsibilities For our Global Operations Center in Taiwan we are searching for Supply Chain Professionals. You fulfill the demand of our customers for spare parts and tools for their maintenance activities on some of the most complex machines in the right quantity and at the right time & cost. Time is of the essence to ensure a seamless production of our customers without interruptions on our machines. -Handling of urgent material requests from worldwide customers in a rolling 24/7 shift system with the right customer focus, while meeting all milestones related to communication and execution -Monitoring of worldwide shipments  -Ability to resolve complex issues and drive improvements to further optimize processes -Ability to support escalations and provide communication proposals for review -Constructive and reliable communication with worldwide stakeholders from all departments within ASML -This position requires shift work. Education and Experience Bachelor's Degree in related subject i.e. Supply Chain Management, Information Science, Engineering etc. preferred -Minimum 1 year of relevant experience in an international company, semiconductor industry is preferred -A tactical thinker with strong interpersonal and communication skills -Analytical thinking and ability to organize and prioritize workload Skills Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues.  There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems. To thrive in this job, you’ll need the following skills: -Stress-resistant; act under high pressure -Flexible; willing to go the extra mile for the customer -Excellent professional communication in English, written and oral -Drive for results; does not stop until solution has been found, even when obstacles arise -Team player -Change management competencies -Convincing, pro-active and “can do” mentality -Cultural awareness -Experience with ERP system(s), SAP R/3 knowledge preferred -Ability to prioritize Diversity and inclusion ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company. Need to know more about applying for a job at ASML? Read our frequently asked questions.

【Job Description】 We are looking for a 1st line support service representative to assist our client with technical problems when using our products and services. Technical Service responsibilities primarily include resolving client queries, recommending solutions, and guiding product users through features and functionalities. In addition, this role also keeps eyes on the monitoring of the performance of production IT Systems and be the point of contact for escalation for clients and internal groups. To be qualified for this role, you must believe in the power of collaboration, guide your daily interactions and behaviors as such, and strive to steadily maintain and improve the effectiveness of collaboration among partner teams and clients. 【Duties and Responsibilities】 1. Client support. --Take end-to-end ownership of client issues, including initial troubleshooting, identification of root cause, issue resolution, and final close-out communication. --Interact with clients to provide and process information in response to inquiries, concerns, and requests about products and services. --Properly escalate unresolved issues to appropriate correspond teams (e.g., Tier1/Tier2 support). --Follow up with clients to ensure their technical issues are resolved and ensure all issues are properly logged. --Take appropriate steps to bring any open support cases to resolution on time. --Under general supervision, in a 24/7 inbound contact center environment, respond to client queries promptly and accurately, via email and instant messaging channels. 2. System monitoring and escalations. --Be the contact for system, service, and operation activity monitoring communication, ensuring that all issues are addressed and handled. --Proactively monitor system performance and apply an effective solution. --Report and update business stakeholders effectively when a high urgency incident occurs. --Function as the first point of escalation contact for clients and internal groups.

Welcome to join us! 【關於我們】 Ｈi 我們是Vtech Global 維泰國際， 總部位於新加坡的Vtech，負責推廣國際數位金融資訊服務品牌， 公司持續擴編中，歡迎想挑戰高薪的夥伴加入! 【員工福利】 ✓不需要輪班 |上班時間彈性|避開人潮，快樂上班! ✓每位員工都是公司最重要的夥伴，福利制度完整健全 ✓新進人員培訓計畫以及職涯發展規劃 ✓三節禮品/禮金 ✓年終獎金(依個人績效發放) ✓專屬個人辦公空間 ✓配備2台螢幕 ✓每月固定下午茶 ✓生日禮金/慶生 ✓咖啡bar / 零食櫃點心補充體力精力 【工作內容】 -潛在客戶開發: 主動識別和接洽潛在客戶，增加客戶對平台使用意向及頻率 ※每月績效獎金制度(獎金級距加倍) -客戶關係管理: 定期聯繫客戶，建立穩定且長期的合作關係 -產品介紹: 介紹產品與推廣公司近期優惠訊息，並回應相關商品諮詢問題 -服務行銷: 分析並介紹產品特性，提供量身訂製的商品方案 -業務推廣: 向潛在客戶推廣並解說公司相關服務，擴展市場客群並達成銷售目標 -招代理商: 尋找並招募潛在代理商，協助其了解並推廣公司產品和服務 -售後服務: 提供全面的解決方案，解決客戶問題和投訴 -主管交辦事項 【職位需求】 -精通中文與韓文(韓國華僑或韓語檢定5級以上) -具備至少2年的陌生開發與行銷推廣B2B、B2C經驗(金融相關經歷尤佳) -優秀的溝通和談判技巧 -具備解決問題和應對客戶投訴的能力 -積極主動、擅長建立人脈、喜愛與人接觸交流，不害怕被拒絕 -假如你是: 有理想、有想法、有業務開發熱誠、勇於挑戰高薪的你歡迎投履歷! -新進人員都會接受完整培訓，可以在工作中學到各種金融商品知識

負責韓國市場經營，工作內容如下： 1.促銷產品與跟催訂單，跟催專案，達成業績目標分配與績效 2.確認訂單，檢查庫存狀況，確認價格與訂單流程正確，安排出貨 3.負責區域行銷、社群、品牌推廣，當地場外活動(遊戲比賽、聯盟、RoadShow)與媒體公關。 4. 深入開發當地的銷售，品牌開發之管道。

1. 負責工廠及供應商的品質管理工作及品保部門人員的管理(主管) 2. 負責汽車產品的品質系統建置與推動(主管) 3. 負責客戶稽核及國內海外的客訴處理 4. 需長期支援海外工廠的品質監控與管理 5. 負責供應鏈的稽核輔導與品質提升, 具審核供應商品質能力(主管). 6. 負責業務/客戶品質相關問題的支援 7. 負責內外部品質議題的改善與持續追蹤 8. 負責全員品質教育規劃及訓練(主管)

★無航空相關經驗可，備有完整培訓★ 【關於我們】 一路通有限公司擁有各國語言的人才，這裡有韓國人、日本人、馬來西亞人、美國人等；在這裡學習的不只是客服技巧，更能活用語言，且升遷管道透明，考核調薪制度明確，若您喜歡工作節奏快速、有變化，以及團隊會相互鞭策的多元文化環境，並追求一份穩定且符合未來市場的工作，歡迎加入我們。 【職責說明】 ☑ 服務一間大型平價航空公司，透過全韓文語音處理各國旅客的疑難雜症。 ☑ 細心傾聽客戶需求並且給予專業且正確的解決方案。 ☑ 操作客服系統以完成客戶要求，並撰寫和維護客戶資料。 ☑ 持續性學習和更新航空法規和產品知識以提供高品質的準確回覆。 ☑ 上班時間皆為早班，07:00 - 16:00 或 08:00 - 17:00，將依照國際客服需求更動。 【職務要求】 ☑ 韓語聽、說、讀、寫均精通。 ☑ 英語中等程度，能閱讀英文介面系統。 ☑ 細心負責、口語表達流暢。 ☑ 高中(含)以上學歷。 ☑ 產業與經驗不拘， 有客服經歷優先錄取。 ☑ 週一至週五上班(包含國定假日)，排休制。 【額外補充】 ☑ 此職缺包含含薪訓練共兩至三周，將於上線前完整學習成為專業客服的知識。 ☑ 希望您學習熱忱高、細心、有耐心、且出勤狀況良好。 ☑ 屬於歡快的工作氛圍和工作節奏快速且有變化的團隊，將於工作中互相扶持和期望成長。 ★ 항공 관련 경력이 없어도 지원 가능! 체계적인 교육 제공 ★ 【회사 소개】 Open Access BPO는 다양한 언어를 구사하는 인재들이 모인 곳으로, 한국인, 일본인, 말레이시아인, 미국인 등 여러 나라에서 온 직원들이 함께 일하고 있습니다. 이곳에서는 고객 서비스 기술뿐만 아니라 언어를 실무에서 적극적으로 활용할 수 있는 기회를 제공합니다. 또한, 승진 기회가 투명하며 성과 평가와 급여 조정 제도가 명확합니다. 빠르고 변화가 많은 업무 환경과 팀 간의 상호 격려가 이루어지는 다문화 환경을 선호하며, 안정적이고 미래 시장에 부합하는 직업을 찾고 계신 분이라면 저희와 함께하세요! 【업무 내용】 ☑ 대형 저가 항공사의 고객 서비스를 담당하며, 전부 한국어 음성으로 전 세계 고객들의 문제를 해결합니다. ☑ 고객의 요구를 세심히 듣고 전문적이고 정확한 해결책을 제공합니다. ☑ 고객 지원 시스템을 사용하여 고객 요청을 처리하고, 고객 데이터를 작성 및 유지합니다. ☑ 항공 관련 규정 및 제품 지식을 지속적으로 학습하고 업데이트하여 고품질의 정확한 답변을 제공합니다. ☑ 근무 시간은 오전 근무로, 07:00 - 16:00 또는 08:00 - 17:00이며, 국제 고객 서비스 요구에 따라 변경될 수 있습니다. 【자격 요건】 ☑ 한국어 듣기, 말하기, 읽기, 쓰기 능숙 ☑ 영어 중급 수준 이상, 특히 읽기 능력이 우수한 분 ☑ 세심하고 책임감 있는 태도, 유창한 의사소통 능력 ☑ 고등학교 졸업 이상 학력 ☑ 경력 및 업계 무관, 고객 서비스 경력자 우대 ☑ 월요일부터 금요일까지 근무(공휴일 포함), 스케줄에 따른 휴무 【추가 정보】 ☑ 이 직무는 급여 포함 교육(2~3주)을 포함하며, 업무에 필요한 전문적인 고객 서비스 지식을 사전에 학습합니다. ☑ 학습 열정이 높고, 세심하며, 인내심이 강하고, 출석 상태가 우수한 분을 선호합니다. ☑ 밝고 즐거운 근무 분위기, 빠르고 변화가 많은 업무 리듬의 팀으로, 상호 지원과 성장을 추구합니다. ★ No prior experience in the aviation industry required! Comprehensive training provided ★ 【About Us】 Open Access BPO is a multicultural company with talents from various countries, including South Korea, Japan, Malaysia, the United States, and more. Here, you will not only learn customer service skills but also enhance your language abilities. With a transparent promotion pathway and a clear performance evaluation and salary adjustment system, we welcome individuals who enjoy a fast-paced and dynamic work environment, thrive in a multicultural team that fosters mutual growth, and are seeking a stable job aligned with future market trends. 【Job Responsibilities】 ☑ Provide customer service for a major low-cost airline by handling global customer inquiries in Korean via phone. ☑ Listen attentively to customers' needs and provide professional and accurate solutions. ☑ Operate customer service systems to fulfill customer requests and maintain client records. ☑ Continuously learn and update knowledge on aviation regulations and products to deliver high-quality responses. ☑ Work hours are early shifts, 07:00 - 16:00 or 08:00 - 17:00, with potential changes based on international customer service demands. 【Job Requirements】 ☑ Proficiency in Korean (listening, speaking, reading, writing). ☑ Intermediate English skills, particularly strong in reading comprehension. ☑ Attention to detail, responsibility, and fluent verbal communication. ☑ High school diploma or above. ☑ Industry and work experience not required; customer service experience is a plus. ☑ Work schedule: Monday to Friday (including public holidays) with rostered days off. 【Additional Information】 ☑ This position includes a 2-3 week training period with full salary to provide the knowledge required to become a professional customer service representative. ☑ We seek individuals with a high passion for learning, meticulous attention to detail, patience, and excellent attendance. ☑ Join a cheerful and dynamic team with a fast-paced and diverse work environment, where members support and grow with one another.

1. 開發潛在客戶，拓展市場，以達成業績目標。 2. 市場情報蒐集、通路普查。 3. 客戶關係管理。 4. 負責國內業務接洽及訂單處理。 5. 負責產品報價及產品展示，並處理帳款回收相關事宜。 6. 負責業務推展，傳達及說明公司各項業務重大訊息、活動及產品。 7. 進行商品行銷，產品特色分析介紹，並提供產品購買的建議。 8. 提供售後服務，處理客戶端之問題，給予完善的處理。 9. 察覺客戶交易之異常狀況，並負責客訴問題之處理。 10.實體賣場層列商化。 11.與韓國總公司溝通(商品開發,口譯,會計翻譯等)

【 About Us 】 ⭐ 易可思集團（ecosTek）自 2015 年成立以來，專注於打造 AI Agents 驅動的商業基礎設施。我們的技術場景涵蓋 高併發系統、即時資料處理、機器學習模型、雲端分散式架構，廣泛應用於 AI 廣告科技與電商平台。團隊成員來自 CMU、University of Michigan、USC、Columbia University、台灣大學 等世界級學府。 合作夥伴橫跨國際，包括 The Trade Desk、Yahoo、電通集團、中華電信、香港 TVB、MLB、騰訊 JOOX、資生堂、阿瘦皮鞋、台安藥局 等。 我們的 AI Agents 已廣泛應用於： ▸ RTB（Real-Time Bidding）：程序化廣告的即時競價與收益最佳化 ▸ EC Tools（E-commerce Tools）：AI 助力品牌快速搭建電商平台，推動自動化成長 ▸ RMN（Retail Media Network）：AI 驅動零售媒體投放與優化，提升通路變現 ⭐ 加入我們，您將挑戰真正具技術深度的問題，與頂尖工程師和數據科學家並肩，打造能影響國際市場的系統與產品。 【 What You'll Do 】 1. 主導跨平台測試策略設計，整合功能、效能、安全性等多元測試項目，並根據產品發展與技術演進，不斷優化現有 QA 流程與測試工具的選型與部署。 2. 撰寫與維護測試計劃與案例，協助建置自動化測試框架並擴充案例庫。 3. 搭建測試環境，導入 JIRA、Selenium、JMeter 等工具，並與 RD、DevOps 團隊合作，整合至 CI/CD 流程。 4. 主導功能驗收、UAT 與效能測試，配合 PM、RD、AM 追蹤問題修復予驗證缺陷。 5. 指導 QA 團隊，主持知識分享與實務討論，提升整體測試能力與協作效率。 【 What We Need 】 1. 具備 5 年以上 QA 經驗，熟悉軟體測試流程與品質管理。 2. 能主導制定並執行完整測試策略，具系統性思考與問題分析能力。 3. 熟悉自動化測試與缺陷管理工具，如 Selenium、JMeter、JIRA、Bugzilla 等。 4. 能理解 HTML、CSS Selector 語法，並熟悉至少一種腳本語言 ( 如 Python / JavaScript )。 5. 熟悉資料庫基本操作與版本控制工具 ( 如 Git 等 )。 【 Nice to Have 】 1. 資訊相關科系大學畢業或相關工作經驗。 2. 具跨平台與分散式系統測試經驗，能應對高併發與大數據環境下的效能與壓力測試。 3. 熟悉電商平台或大型專案 QA 流程，具複雜問題的實戰除錯經驗。 4. 熟 Agile / DevOps 流程，能在跨部門協作中發揮技術影響力。 5. 擅長數據分析與 A/B 測試，能從數據中識別風險與提出優化建議。 6. 具撰寫技術文件、測試報告與內部培訓教材的能力。 【 What You'll Get 】 1. 主導測試策略與工具導入，參與關鍵技術決策，提升產品整體品質。 2. 實際參與跨平台產品驗證，累積各類測試場景的實戰經驗。 3. 與跨部門團隊深度合作，拓展溝通與專案管理視野。 4. 持續導入新技術與流程，推動品質文化在團隊中落地。 5. 擁有彈性工時與遠端工作制度，能專注在你最擅長的事上。

1. 會議及現場翻譯 2. 依據專案需求進行文件與資料翻譯 3. 協助主管交辦相關事項

【COMPANY INFO】 Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we’re innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more. Alarm.com is an Equal Opportunity Employer. In connection with your application, we may collect and use personal information (e.g., name, contact details, identification numbers, employment/education history, demographic and background check data) for recruitment, evaluation, compliance, and recordkeeping purposes. By applying, you acknowledge that certain data may be retained for internal operations and legal compliance. Alarm.com (ADC) seeks experienced and knowledgeable Manufacturing Quality Engineers responsible for managing manufacturing quality on-site at ADC's manufacturing partner's factories. In this role, you will act as the key interface on all aspects of the manufacturing quality, including IQC, IPQC, OQC, OBA, GRR, ORT, and CQI, between the Manufacturing Director and our manufacturing partners. You will conduct necessary manufacturing quality audits to ensure the manufactured products meet the ADC's quality requirements and manufacturing processes. Having deep technical understanding of manufacturing processes and practical experience in quality issue investigations, QA/QC practices, and supplier quality management are essential for success. 【Responsibilities】 · Follow the instructions from the Manufacturing Director to audit the executions per SIPs for IQC, IPQC, OQC and to conduct quality controls per SIPs for OBA, GRR, ORT and CQI. · Take the instructions from the Manufacturing Director to perform quality validation procedures for SMT, DIP and FATP. · Report to the Manufacturing Director on reviewing SCARs for component suppliers and 8Ds from manufacturing partners, implement quality training programs and/or additional quality requirements based on 8Ds, and track SCARs and 8D for continuous component and manufacturing quality improvement. · Gather historical manufacturing quality data to compare current with historical trends. · Compile manufacturing partner's quality performance based on the manufacturing quality metrics provided by the Manufacturing Director. · Assist the review of SCARs for component suppliers and 8Ds from manufacturing partners, implement quality training programs and/or additional quality requirements based on 8Ds, and track SCARs and 8D for continuous component and manufacturing quality improvement. · Work with manufacturing partners on analyzing the source of cause for material quality issues and drive for improvement from issue owners to ensure production running smoothly and efficiently. · Support Manufacturing Director and work with Product Managers to review RMA claims from customers, to conduct root-cause analysis with the manufacturing partners, and to drive the corrective resolutions as part of the overall improvement plan. · Work with Manufacturing Test Engineers and Production Engineers to validate and to ensure the manufacturing environment and production setup across the entire production system at all manufacturing sites are established and maintained according to the same quality standards. · Team up with Production Engineers and manufacturing partners to monitor on-going production quality and to continuously improve manufacturing quality including that of product assembly, test setup, and testing environment. · Support Production Engineers on manufacturing process simplification, optimization and standardization to achieve stable production lines with high quality yields.

Summary The Senior Quality Assurance Engineer serves as the primary Quality Assurance leader for partner factory management and is responsible for products from multiple sources. He/she participates in the new product development process, ensures that purchased products meet specifications and reliability requirements, and is responsible for customer complaint handling and post-FA activities. In addition, the Senior Quality Assurance Engineer is responsible for leading customer-oriented audit activities at partner factories. The Senior Quality Assurance Engineer works independently and, after initial training, is responsible for learning, understanding, documenting and communicating all Quality Assurance policies, procedures and processes. Work Content: • Interface with partnership factories for all quality, reliability and process issues. • Act as Quality representative in dealing with customer complaint handling and service activities. • Work with partnership factories to analyze customer complaints and returned materials to identify cause of failure. And then drive factory to initiate and implement corrective and preventive action which conforms to Bourns’ CAR process with timely manner. • Access SPC data and production record periodically to work with partnership factories to drive Continuous Improvement in process. • Conduct regular partnership factories on site audit with finding issues tracking. • Take lead in customer-oriented audits in partnership factories with finding issues tracking. • Work within Bourns to conduct assessment while partnership factory development. • Serve as Quality representative in material review board activities and coordinates Quality Control requirements as appropriate. • Involve in new product development process with Engineering team and partnership factory. #品保工程師 #品質技術師 #品質管理 #Quality Assurance #Supplier Quality

1. 制定並執行品質控制計劃，監督生產過程，保證產品符合標準。 2. 準備QMS稽核文件並應對每年度稽核(需有ISO13485、MDSAP稽核經驗）。 3. 進行品質異常分析、處理並提出預防矯正計畫。 4. 協助執行並監督工廠品管程序。 5. 具內部稽核員資格，可進行年度內稽以及管理審查會議。 6. 品質文件維持與確認。 7. 與其他部門合作，解決生產和品質方面的問題。 8. 供應商評鑑及品質管理。 9. 建立品質文化，提高員工品質意識和技能。 10. 於ERP系統中進行訂單審查以及上傳或審核QC表單（包括IQC／OQC／FQC）。 品管品保工程師在現代製造業中扮演著重要的角色，負責確保產品質量，維護公司聲譽，是公司不可或缺的一部分。此職位具有良好的發展前景，能夠對公司的生產流程和產品質量進行全面控制和管理。 如果您滿足以上要求，並且渴望成為我們團隊的一員，請提交您的申請。我們期待與您合作，共同創造優質產品。

※工作內容 1. 依需求撰寫自動化測試案例(Test Case)，並開發自動化測試工具(C#)。 2. 使用Selenium的工具來進行測試。 3. 多容器的測試 加分: 程式語言 : C# ---------------------------------------------------------------------------------- 歡迎 所有求職者

Purpose of the Position: 1. Drives understanding and continuous improvements of the overall Quality Management System and Product Quality Architecture. Assures compliance of internal and external specifications and standards. 2. Handles quality-related issues and abnormalities by identifying root causes, implementing corrective actions, and driving preventive measures to ensure long-term resolution and continuous improvement. Day to Day Responsibilities: 1. Develops, modifies, applies and maintains quality evaluation and control systems and protocols for processing materials into partially finished or finished materials product. 2. Collaborates with engineering and manufacturing teams to establish and maintain quality standards throughout production processes. 3. Devises and implements methods and procedures for inspecting, testing and evaluating the precision and accuracy of products and production equipment. 4. Conducts quality assurance tests and performs statistical analysis to identify root causes and assign responsibility for non-conforming products or materials. 5. Audits quality systems to identify deficiencies, implement corrective actions, and drive continuous improvement. 6. Applies expertise in areas such as product design, incoming material inspection, production control, product evaluation and reliability testing, inventory management, and/or research and development related to product or process quality with CoQ concept and PQA methodology. 7. Assists and coaches team members and managers in project selection and implementation. Advises division or plant management on the use of quality tools, methods, and processes to achieve organizational goals. 8. Follows standard practices and procedure in analyzing situations or data from which answers can be readily obtained. 9. Applies scientific and technological principles to ensure the integrity of manufactured products and processes, with a focus on design specifications, testing procedures, and quality standards. 10. Outsourcing supplier management and Product Reliability experience. 11. Develops and maintains Control Plans to ensure critical process parameters are monitored and controlled effectively. 12. Utilizes Failure Mode and Effects Analysis (FMEA) to proactively identify and mitigate risks in product design and manufacturing processes.

Cirque is seeking an experienced Test Engineer to oversee end-of-line testing of our products in Asia. This position will provide direct support to the factories that manufacture Cirque products. This position is responsible for ensuring product quality by utilizing Statistical Process Control (SPC) techniques to monitor and improve process performance and ensure production yields are enhanced and maintained according to agreements between Cirque and the designated manufacturers. Additionally, the role involves documenting current test procedures, creating new tests, updating test parameters, and enhancing existing test procedures and processes. Responsibilities: • Analyze electrical schematics and circuits to troubleshoot production test issues. • Use statistical analysis and SPC methods to evaluate test data and monitor processes. • Create new tests, update test parameters, and enhance current test procedures. • Document test procedures and test issues in both Chinese and English. • Work with Cirque FAE(s) to set up new test equipment. • Work with Cirque FAE(s) to troubleshoot and resolve production test issues including but not limited to, mechanical and electrical failures and bugs within software, firmware and/or scripting • Assist FAE(s) and customer(s) in maintaining and calibrating testing equipment. • Work with the QA department and other teams to improve production test efficiency. Education And Experience Requirements: • Bachelor's degree in electrical engineering with 1-3 years of work experience. • 2+ years of experience leading or managing a group of engineers. • 4+ years of hands-on experience as a test engineer. • Fluency in English, both written and verbal. Technical Skills Requirements: • Proficiency in reading and interpreting electrical schematics. • Excellent hardware and software troubleshooting skills. • Skilled in using electronic test equipment (e.g., oscilloscopes, meters, frequency generators). • Working knowledge of microcontrollers. • Proficiency in firmware and software programming languages: C, C++, and C#. • Familiarity with Lua scripting language (preferred). Other Requirements: • Ability to work independently with moderate supervision, proactively initiate tasks, and demonstrate strong self-motivation and ownership of problems. • Excellent written and verbal communication skills. • Strong people skills and the ability to collaborate effectively with others. • Must be willing to travel approximately 20% of the time to customer locations as needed. • Ability to travel internationally (China, Taiwan, Vietnam, United States, etc.)

1.進出貨品質檢驗作業、產品可靠度測試、問題分析並撰寫驗證報告 2.品質異常處理及客戶品質問題處理 3.須具備ISO9001輔導及認證 4.SQM供應商管理與輔導 5.製程管制及掌握品質異常狀況 6.產線異常問題分析並提出解決方案及8D報告 7. 量產品質數據監控並提出改善專案 8.不合格品分析及處理 9.其他主管交辦事項

Responsibilities • Audit and evaluate Contract Manufacturers’ production lines and quality systems for production readiness. • Audit peripheral suppliers and vendors to verify compliance with VDA 6.3 standards. • Lead all communications on root cause analysis and supplier corrective actions. • Conduct on-site quality inspections, audits, and maintain control plans to ensure critical features are controlled throughout the assembly/production processes. • Identify opportunities for quality control enhancements and implement new methods accordingly. • Support the new supplier selection process by conducting audits as required. • Collaborate with supplier leadership to enhance their capabilities for better product launches and improved quality performance. • Coordinate calibration activities, liaising with external vendors to ensure all test and measurement equipment is calibrated before use on the manufacturing floor. • Collaborate with external and supplier quality labs to ensure product conformance before leaving manufacturing sites. • Identify potential risks related to the supply chain, track supplier performance, and implement preventive actions to mitigate risks. • Assist in assessing and selecting new suppliers based on their capabilities, quality systems, and performance history. • Collaborate with mechanical, electrical, and manufacturing teams to identify failure modes and manage countermeasures. • Monitor design performance and address knowledge gaps in NPI (New Product Introduction) designs.

Job Overview: The Quality Engineer is responsible for ensure that products and processes meet company and customer quality standards. This role coordinates quality improvement initiatives across departments and regions, driving continuous optimization of quality management systems to enhance customer satisfaction and the company’s competitive advantage. Job Responsibilities: 1. Implement regional quality management strategies to ensure products meet company and customer quality standards. 2. Oversee daily quality management activities, including product inspections, supplier quality management, and quality assurance. 3. Coordinate cross-unit quality improvement initiatives to drive process optimization and operational excellence. 4. Collaborate with engineering, supply chain, and other departments to resolve quality issues and implement improvement measures. 5. Conduct quality audits, risk assessments, and preventive measures to effectively control quality risks. 6. Provide training to enhance the team’s expertise in quality management. 7. Analyze quality data and prepare reports to support decision-making and improve product consistency and reliability. 8. Carry out NPI related activities.

1. Insures that suppliers implement the pre-defined quality systems and control plan. 確保供應商執行預先定義的品質系統和控制計畫。 2. Conduct IQC inspection works to assure the quality of our incoming materials. 進行IQC檢驗工作，以確保來料的品質。 3. Monitor all suppliers’ quality levels. 監控所有供應商的品質水準。 4. Regularly have on-site quality systems audit of suppliers. 定期對供應商進行現場品質系統審核。 5. Drive resolution and prevention of customer complaint incidents which are related to suppliers. 推動解決和預防與供應商相關的客戶投訴事件。 6. Implements the company’s vendor management program. 實施公司的供應商管理計畫。 7. Assists and participates in qualification of new suppliers. 協助並參與新供應商的資格審查。 8. Writes and reviews quality related work procedures and work instructions. 撰寫和審查與品質相關的工作程序和作業指導書。 9. Authority to allocate responsibility for ensuring conformity to product. 授權分配確保產品符合性的責任。