1. Present, promote and sell products / services using solid
arguments to existing and prospective customers.
2. Build and maintain strong, long-lasting customers relationships.
3. Achieve agreed upon sales targets and outcomes within schedule.
I. Order Fulfillment
1. Forecast management
2. Order keyin on ERP system and review the material status and production plan
3. Delivery & Shipping arrangement
II. Logistics / Customer Services
1. Freight Quotation on Air / Sea / Rail / Truck
2. Provided the relatd shipping documention/data & tracking the delivey schedule
3. AR management
4. serve the customer inquiry
5. Sample Deliery
6. RMA process
7. EOL review & proces check the data provided by MC then review it with Sales and reply for action
III. Others:
1. Weekly / Monthly Report
2. Reimbursement Application
3. Support for Sales & PL & RD
開發客戶和銷售 (Customer Development and Sales)
- 發掘潛在國際客戶 (Identifying Potential International Customers)
- 維護現有客戶關係 (Maintaining Relationships with Existing Customers)
- 制定和執行銷售計劃 (Developing and Executing Sales Plans)
產品推廣和營銷 (Product Promotion and Marketing)
- 制定產品市場推廣策略 (Developing Product Marketing Strategies)
- 參加國際展覽會和貿易展 (Attending International Exhibitions and Trade Shows)
- 管理和更新產品宣傳資料 (Managing and Updating Product Promotional Materials)
業務發展和合作 (Business Development and Partnerships)
- 開發新的市場和銷售渠道 (Exploring New Markets and Sales Channels)
- 建立和維護與國際合作夥伴的關係 (Establishing and Maintaining Relationships with International Partners)
- 談判和簽訂合作協議 (Negotiating and Signing Partnership Agreements)
市場研究和分析 (Market Research and Analysis)
- 分析國際市場需求和趨勢 (Analyzing International Market Demands and Trends)
- 競爭對手分析 (Analyzing Competitors)
- 客戶需求研究 (Researching Customer Needs)
訂單處理和管理 (Order Processing and Management)
- 接收和確認客戶訂單 (Receiving and Confirming Customer Orders)
- 協調生產和庫存管理 (Coordinating Production and Inventory Management)
- 跟進訂單狀態並及時與客戶溝通 (Tracking Order Status and Communicating with Customers in a Timely Manner)
客戶服務和售後支持 (Customer Service and After-Sales Support)
- 提供技術支持和解答客戶疑問 (Providing Technical Support and Answering Customer Inquiries)
- 處理客戶投訴和退換貨事宜 (Handling Customer Complaints and Returns)
- 進行客戶滿意度調查和分析 (Conducting Customer Satisfaction Surveys and Analysis)
(1) 具數據與報表分析能力:
彙整訂單/物料/出貨等管理報表。熟悉 SAP、Excel、Power BI、Power query、SAP等基礎操作。
(2) 需求管理與供應協調能力:
從接收訂單到將商品成功交付給客戶的整個流程管理,涵蓋接收訂單、庫存管理、訂單處理、出貨,並協調供應鏈各部門與客戶溝通,掌握交期變化原因、了解潛在風險,並與工廠端相關部門商討解決方案,確保供給與需求平衡來達到客戶的出貨要求目標。
(3) 參加與客戶的每週定期、不定期會議,報告物料與生產狀況及問題、商討客戶需求與其它相關要求事項。
(4) 具handle ODM tier-1 account fulfillment 工作經驗尤佳。
(1) Data and reporting analysis skills:
Consolidate daily/weekly/monthly management reports for orders/materials/production/shipments. Proficient in basic tools such as Excel, Power BI, Power Query, and SAP.
(2) Demand management and supply coordination:
End-to-end management from order receipt to successful delivery to the customer, covering order intake, inventory management, order processing, and shipping. Coordinate across supply chain functions and communicate with customers to understand reasons for lead-time changes and potential risks, work with relevant factory departments on solutions, and ensure supply-demand balance to meet customer delivery targets.
(3) Customer meetings: Participate in weekly and ad-hoc meetings with customers to report material and production status and issues, and to discuss customer demand and other related requirements.
(4) Experience: Experience handling ODM Tier-1 account fulfillment is a strong plus.
1.Present and sell cable and harness products to current and potential customers.
2.Conduct required market survey and marketing plan to support sales growth.
3.Develop business in new market or territory.
4.Penetrate target accounts for cable products and project selling.
5.Lead/ do necessary communication between oversea factory and customer for custom projects from initial phase to production phase.
6.Help to communicate quality requirements / issues and solve customer quality complaint.
7.Driving new products development plan.
8.Others as assigned by upper management.
9.Need to travel on business globally.