【請至:https://jrg.avature.net/en_US/careers/JobDetail/WEB-APP-UX-Planner/1863,我們將以這邊收到的履歷為主】
Position Summary:
Grow owned channel sales incl OLO(WEB) and APP(PKAPP) from CRO perspective which acquire customer-centric mind-set and skill-set of user flow design and data analysis.
【Strategy】
1. Annual CRO strategy to increase WEB(OLO) CV% and APP(PKAPP) usage%
- Discover customer needs and understand pain points by 1) Background Research, 2) Competitive Analysis, 3) Interview/Survey, 4) Brain-storming workshop, 5) Field study 6) Data analysis which may utilize GA4, fullstory or related tools.
- Set KPI for each initiative, set annual development calendar
- Project evaluation incl resource, ROI, and expected outcome.
- Collaborate with related parties incl. internal and external vendors.
2. Explore potential solutions to uplift post-purchase satisfaction incl order tracker, communication with rider, customer feedback flow design.
【Plan Execution/Project management】
1. Provide clear action proposal by project base.
2. Design flow chart and easy wireframe for cross-function communication and co-work.
3. Work closely with IT, designers, even outside vendors on UI frames, and prototype.
4. Formulate and conduct series of A/B testing to test different hypothesis to improve overall CRO and add-on rate
5. Project management incl timeline and deliverables.
6. Project performance tracking and be able to identify key factors.
7. Agency/Vendor management
8. Leverage agencies to optimize the digital marketing investment.
9. Learn new practices and tools from the market to get digital experience initiatives.
10. Reporting : Regular basis reporting incl CRO performance review and project updates.
【Agency/Vendor management】
1. Leverage agencies to optimize the digital marketing investment.
2. Learn new practices and tools from the market to get digital experience initiatives.
【Reporting】
1. Regular basis reporting incl CRO/ Add-On performance review and project updates.
BIODND https://biodnd.com/
【Skills We're Looking For】
✓ 2+ years of experience in UX research.
✓ Strong UX thinking; familiar with design systems.
✓ Assist in planning and conducting user research projects (e.g., user interviews, surveys, usability testing).
✓ Collect and organize user needs and feedback, supporting the creation of Personas and User Journeys.
✓ Support competitive research and market data collection, and compile research findings.
✓ Assist product managers with data analysis and research report preparation.
✓ Proficient with Figma.
✓ Self-driven, growth mindset, and capable of using AI tools to solve problems independently.
✓ Able to complete tasks independently and manage time effectively.
✓ Support basic project management tasks, including scheduling, progress tracking, and coordination among stakeholders.
【What You'll Do】
✓ Collaborate with PMs and developers on product requirements and design.
✓ Create user flows, wireframes, mockups, and interactive prototypes.
✓ Deliver designs for both web and responsive (RWD) platforms in an agile development cycle.
✓ Build and maintain a design system in Figma to support design and development consistency.
✓ Organize and manage a Tailwind UI component library to bridge design and engineering.
【Culture of This Department】
✓ Get involved in core design decisions during the early product stage and create real impact.
✓ Bilingual and cross-cultural work environment with a global perspective.
✓ Agile development team (Scrum) with flat structure and strong focus on communication and growth.
✓ Startup culture with high flexibility and strong emphasis on design and user experience.