About the Client Development Manager
Client Development Manager will manage a team to maintain and develop relationships with clients while planning and executing seasonal product catalogs. The department will keep track with various material traceability systems and manage annual audits and certifications. Overall, the position will support material development demands and also production site audits.
Duties and Responsibilities
•Develop and maintain strategic relationships with brand partners and clients to support innovation and growth.
•Lead the planning and execution of seasonal product catalogs and coordinate brand technology transfer requirements.
•Operate and manage brand traceability systems, ensuring compliance with annual audit and certification standards.
•Collaborate with cross-functional teams to support the development of new product brands and customer accounts.
•Drive sustainability initiatives across the R&D laboratory, aligning with circular fashion and environmental goals.
•Monitor industry trends and regulatory changes to ensure proactive adaptation and leadership in sustainable development.
Required Qualifications
•Minimum 5 years of experience in client development, product innovation, or sustainability management.
•Strong understanding of textile supply chains, brand certification processes, and traceability systems.
•Excellent communication and project management skills, with a collaborative and proactive mindset.
pplication Deadline: Open until filled
Hours: 08:30-17:30, MON-FRI then 07:30-16:30 MON-SAT
YOUR TASKS AND RESPONSIBILITIES:
1. Cooperate with R&D researchers to generate the technical data and services for materials promotions including customer feedback tracking.
2. Establish the knowledge and know-how in molding relevant field, and define technical standards to enable best practices in all technical areas in collaboration with INN technical lab aligning to technical parameters in customers side.
3. Assist R&D researchers to find out the RcA of customers complaint, but also hand-over of his/her specific technical work package to lab relevant colleagues (QC) for following quality tracking.
4. Foster experience exchange and promote knowledge transfer between sites within the region.
5. Provide technical training to customers about material, processing and design guideline.
6. Establish new testing method, SOP which are able to simulate real situation as close as customers in strategic key industries.
7. Knowledge of common laboratory procedures and skill and mechanical aptitude in handling laboratory equipment as well as modifying/adapting laboratory equipment for specific development programs.
8. Work together with production, product management. Assist Head of Innovation TPU APAC to manage day to day business.
Value added:
1. Independently execute all project related tasks as project lead, including but not limited to: meetings and events management, data analysis & reporting, project plan and scope management, to ensure quality results.
2. Support business development with sales team in several countries of APAC, such as Taiwan, China and Vietnam including Japan.
3. Establish network of lab technical discussion with experts locating in DOR and DCP.
4. Capable person who is easy to catch up machinery more in detail acting as an expert or consultant for specific test.