道達爾能源股份有限公司

ACTIVITIES • Sales Strategy and Planning: Develop and implement strategic plans, sales objectives and action plans to meet the set targets and to help grow TEMT’s market share in the Industrial sector. • Business Development: Identify and pursue new prospects and business opportunities, focusing on key accounts and distributors to drive revenue. • Sales Execution: Oversee the entire sales process from lead generation to closing of sale, ensuring successful and on time product delivery and customer satisfaction. • Market Analysis: Analyze market trends, competitive landscapes and consumer needs to discover innovative growth opportunities for products and services. Monitor industry and competitor activities. • Financial Management: Forecast sales goals, manage budgets and ensure the profitability of the lubricants business within the assigned territory or area. • Cross Functional Coordination: Work closely with the different departments such as: Supply, Plant, Finance, Supply, Customer Service, Marketing and Technical to coordinate deliveries, address technical queries and to develop effective product strategies. • Customer Relationship Management: Build and maintain strong relationships with customers, understanding their needs, offering tailored solutions and acting as an advisor or consultant. CONTEXT AND ENVIRONMENT Economy: a mature lubricants market on a declining trend for some segments and a declining CAGR. Under fierce competitiveness, this position is in charge of growing IO sales businesses in a matured market. Efforts should be driven towards distributor management and business development on identified IO segments to enhance volume and improvement of unit GMVC. • Competition: 8 major international lubricants manufacturers, at least 40 other local lubricants manufacturers • Effort should be driven towards increase on customer numbers and product mix upsell of premium products to enhance volume and improve unit GMVC, in close partnership with Technical for prospect and leads conversion. ACCOUNTABILITIES • Contributes and drives to achieve TEMT IO Sales revenue growth in terms of volume and unit GMVC • To build and maintain strong customer relationships • To identify new business opportunities, negotiate contracts and prices and to analyze market trends to drive growth in the industrial oil/lubricants sector • To collaborate with internal departments to meet customer needs and requirements • To accurately forecast sales, prepare reports and ensure customer satisfaction by resolving issues promptly.

Period Required: 1st December 2025 to 30th November 2026 (1 year). ACTIVITIES Support Service: • Prepare relevant documents and apply for working permit, ARC and Visa for expatriate and visitor. • Monitor the document expiration date, especially for working permit, ARC and Visa related, take action before expired date. • Manage housing, car rental, paid annual vacation trip and relevant request for expatriates. • Provide support service employees in different events/conference/seminars based on request. • Process PR for relevant fee from support service include create supplier, place order and goods receipt in the system. • Research on government regulation regards the application and take action for any necessity process to follow it. • Monitor support service membership and service agreement. • Provide cost allocation for support service on administration/HR related cost. • Provide invoice to support service entity and chase payment. Administration: • Perform administrative activities. • Manage office supply inventory and process/deliver office supply request. • Dispatch mail and package. • Handle contract for office related (include but not limit to office rental, parking space, laptops, mobile phone, printers, etc.) • Process PR for relevant fee from administration include create supplier, place order and goods receipt in the system. • Handle flight ticket and hotel booking for business trip as travel coordinator. • Monitor policy and procedure to be updated before deadline. • Monitor company mobile phone list and take action before expired date. • Consolidate POB report and send to regional. • Ad-hoc tasks that may be assigned. CONTEXT AND ENVIRONMENT • Taiwan recognized as a country with sustainable growth but competitive for decades. TEMT is looking for and building talent staffs for a long run plan to growth further in coming years. • Handle multi-task and projects, within tight schedule and involve many related parties. • Working within process & culture complexity and among high pressure of competitive business context. ACCOUNTABILITIES • Ensure relevant application for expatriate is well process. • Ensure compliance and contract comply with regulations. • Maintain integrity and security of expatriate information. • Ensure office supply inventory and administrative is well prepared.

ACTIVITIES Customer Service: • Handle customer orders and key in SAP system. • Check order price, stock availability and follow up delivery. • Issue production/decanting/purchase request when out of inventory. • Notify customers for cash payment and prepare pro-forma invoice. • Handle customer feedback and provide report when case closed. • Handle customer request on goods return & exchange / sample request / SDA (credit note). • Assist sales/marketing team regarding customer promotion scheme. Reporting: • Provide inventory report to sales team weekly. • Provide sales report to sales team twice a month. • Provide backorder report to sales team in the mid of every month. • Provide monthly customer statement for some specific customer. • Provide customer incentive report list every month. • Provide MBR report monthly. Others: • Maintain Salsa Case in Salsa website for customer feedback. • Participate ISO internal/external audit. • Participate other project assigned by N+1. CONTEXT AND ENVIRONMENT • Under standard customer offer procedure to serve about 130 customers including 33 contracted distributors. • A tough supply management environment impacted by force majeure factor. ACCOUNTABILITIES • Ensure that all customer orders are well follow up with standard customer offer. • Ensure that all customer feedback are well closed.