新加坡商莫氏亞太有限公司台灣分公司

【WHAT THIS POSITION IS ABOUT - PURPOSE】 The Key Account Manager builds trusted relationships with a portfolio of major clients to ensure loyalty and prevent defection to competitors. The role involves acquiring a thorough understanding of key customer needs and requirements, while also expanding relationships with existing customers by consistently proposing solutions that meet their objectives. 【WHAT WILL YOU DO - RESPONSIBILITIES】 • Achieve sales objectives within the assigned group. • Develop and execute a territory business plan, utilizing territory reports to identify trends and strategize accordingly. • Maintain relationships with key accounts and negotiate customer contracts aligned with the company's sales strategy. • Coordinate activities of all customer-facing functions to ensure consistent and cohesive service. • Manage sales of multiple products and product line extensions effectively. • Monitor competitive activities within accounts and share relevant information with stakeholders. • Build trusted relationships with major clients to prevent defection to competitors. • Ensure timely delivery of correct products and services to customers. • Act as a communication link between key customers and internal teams. • Resolve customer issues and complaints to maintain trust. • Contribute to generating new sales that develop into long-term relationships. • Prepare regular progress and forecast reports for internal and external stakeholders using key account metrics.

【WHAT THIS POSITION IS ABOUT - PURPOSE】 Provides clinical sales field support to both new and existing customers and other field personnel. Conducts on-site education and consulting, and supports establishment and maintenance of customer relations with healthcare professionals and organizations. The incumbent also participates and develops presentations for conventions, forums, and meetings for the purpose of promoting product awareness and shares product information/data analysis to clinical research groups. They may provide technical expertise and troubleshooting to practitioners during clinical procedures/operations. 【WHAT WILL YOU DO - RESPONSIBILITIES】 • Organizing and conducting product training workshop across Merz portfolio, including clinical facilitation during injectable workshops. • Providing scientific training for sales, marketing, or other internal personnel. • Facilitating of interactions between medical personnel and external investigators. • Identifying key scientific developments, new research methodologies, therapy trends and/or other developments in the aesthetics area. • Share feedback from external experts including their perspectives on data and medical/scientific concepts, views of the general aesthetics area landscape and clinical experiences. • Conduct training on scientific/medical information content at Product Informational Speaker Training events. • Responding to unsolicited questions in the medical information area of a medical conference exhibit booth. • Developing and delivering education presentations in accordance with applicable procedures. • Providing recommendations to marketing for Scientific Experts and other external parties to serve as consultants, advisory board members etc. • Other ad hoc duties as and when assigned by the Company.

【WHAT THIS POSITION IS ABOUT - PURPOSE ｜價值主張】 我們誠摯邀請積極主動、顧客導向的業務專員加入 Merz Aesthetics 醫美團隊。此職位在推動公司全產品銷售成長中扮演關鍵角色，需與醫美診所與醫院建立信任關係並拓展合作機會。 您將負責執行大台北、桃竹地區營運策略、發掘商機，並提供客製化解決方案，以滿足客戶需求、促進品牌成長與市場拓展。 【WHAT WILL YOU DO - RESPONSIBILITIES｜主要職責】 • Develop and execute a strategic territory business plan to achieve sales targets. 制定並執行所屬區域的業務發展計畫，達成銷售目標並持續優化成效。 • Identify and engage targeted customer segments, including hospitals and clinics, to promote Merz Aesthetics portfolio. 鎖定並經營潛在客戶（如醫院與診所），推廣公司醫美產品組合，拓展市場影響力。 • Deliver impactful product presentations and provide ongoing education to physicians and clinical staff. 於臨床環境中向醫師與醫療團隊進行專業產品簡報與知識傳遞，提升產品認知度與信任度。 • Build and maintain strong, long-term partnerships with customers through regular visits and business discussions. 透過定期拜訪與商機交流，建立並維繫穩定的客戶合作關係。 • Support order placement and assist customers throughout the purchasing process. 協助客戶完成訂購流程，提供全方位採購支援，確保良好體驗。 • Coordinate cross-functionally with medical, logistics, marketing, and finance teams to deliver seamless service. 與醫學、物流、行銷與財務等部門協作，確保客戶獲得一致且高品質的服務。 • Collect and analyze market and field insights, including competitor trends, pricing, and customer feedback. 蒐集並分析市場情報（如競品動態、價格趨勢、客戶回饋），作為產品優化與策略調整依據。 • Continuously enhance product knowledge and refine sales techniques. 持續強化產品專業與銷售技能，提升業務表現與客戶溝通成效。 • Stay updated on aesthetics industry trends and local market dynamics. 關注醫美產業趨勢與區域市場變化，靈活調整銷售策略以維持競爭力。 *總公司位於台北信義區，此一業務職位負責區域為北區。 **業務範疇地區為大台北、桃園、新竹為主，須配合公司日程，至總公司開會。

【WHAT THIS POSITION IS ABOUT - PURPOSE ｜價值主張】 我們誠摯邀請積極主動、顧客導向的業務專員加入 Merz Aesthetics 醫美團隊。此職位在推動公司全產品銷售成長中扮演關鍵角色，需與醫美診所與醫院建立信任關係並拓展合作機會。 您將負責執行中彰投地區營運策略、發掘商機，並提供客製化解決方案，以滿足客戶需求、促進品牌成長與市場拓展。 【WHAT WILL YOU DO - RESPONSIBILITIES｜主要職責】 • Develop and execute a strategic territory business plan to achieve sales targets. 制定並執行所屬區域的業務發展計畫，達成銷售目標並持續優化成效。 • Identify and engage targeted customer segments, including hospitals and clinics, to promote Merz Aesthetics portfolio. 鎖定並經營潛在客戶（如醫院與診所），推廣公司醫美產品組合，拓展市場影響力。 • Deliver impactful product presentations and provide ongoing education to physicians and clinical staff. 於臨床環境中向醫師與醫療團隊進行專業產品簡報與知識傳遞，提升產品認知度與信任度。 • Build and maintain strong, long-term partnerships with customers through regular visits and business discussions. 透過定期拜訪與商機交流，建立並維繫穩定的客戶合作關係。 • Support order placement and assist customers throughout the purchasing process. 協助客戶完成訂購流程，提供全方位採購支援，確保良好體驗。 • Coordinate cross-functionally with medical, logistics, marketing, and finance teams to deliver seamless service. 與醫學、物流、行銷與財務等部門協作，確保客戶獲得一致且高品質的服務。 • Collect and analyze market and field insights, including competitor trends, pricing, and customer feedback. 蒐集並分析市場情報（如競品動態、價格趨勢、客戶回饋），作為產品優化與策略調整依據。 • Continuously enhance product knowledge and refine sales techniques. 持續強化產品專業與銷售技能，提升業務表現與客戶溝通成效。 • Stay updated on aesthetics industry trends and local market dynamics. 關注醫美產業趨勢與區域市場變化，靈活調整銷售策略以維持競爭力。 *總公司位於台北信義區，此一業務職位負責區域為中區。 **業務範疇地區為中彰投為主，須配合公司日程，至總公司開會。