正職代招【美商空運公司】Customer Service Rep.#812

工作內容： •Drives company culture, encourages strong work ethic and fosters an environment of trust and respect. •Develops individual performance plans in alignment with company goals and objectives; communicates clearly defined objectives; maintains a level of productivity in the unit. •Communicates with customers and vendors to ensure the shipment moves smoothly. •Handles customer and vendor billings. •Responds to escalated shipment problems, matters, and delays from the team and works with management to handle them with a high sense of urgency. •Schedules and dispatches agents/drivers to appropriate locations according to predetermined schedules, customer requests, and/or immediate needs. •Relays relevant information such as status or other messages to and from drivers, Routing Team, supervisors, and/or managers.