HR Operations Specialist 人事薪酬管理專員

Job Profile Summary In this role, you will be responsible for executing on wing-to-wing HR processes and supporting the HR team across all HR service categories including onboarding, offboarding, data maintenance, reporting, metrics and more. Develop an in-depth, wing-to-wing knowledge of company HR operations systems & processes. This role requires emphasis on data integrity and analysis to support key HR decisions while providing coverage and support as needed. Identify and resolve operational issues and support process improvements. Promote “Best in Class” service while developing effective relationships and working cross functionally with internal teams and suppliers. Roles and Responsibilities Execute wing-to-wing HR processes across all HR service categories including onboarding, offboarding, data maintenance, reporting, metrics etc. • Ensure timely and accurate execution of payroll & benefits process, 100% align both local and global compliance. • Drive payroll/benefit vendor service delivery per service agreement and manage vendor performance through regular reviews and metrics. • Support internal & external audits. • May have some autonomy to make decisions within a defined framework. Resolves issues in situations that require good knowledge and judgment within established procedures. • Provide dedicated support and guidance to site HRs with specific focus on and partner with site HR team to communicate ongoing delivery, changes, provide value-added consultation and services. • Prevent, mitigate HR risk and compliance issues in daily job via raise out the issues at early stage. • Proactively seek partner/customer feedback to identify areas for process improvement. • Manages employee lifecycle related questions from employees, managers and HR team in a timely and professional manner. • Broaden knowledge of theories, practices and procedures in own discipline to execute functional policy/strategy. • Develop strong working relationships with leaders and employees, ensuring effective communication and early identification of requirements and service issues. • Review as-is process, identify & lead improvement plan by leveraging FLIGHT DECK • Guide and mentor team members. • Successful delivers all other tasks assigned by HR leader.