- Provide **technical support** to customers during pre-sales and post-sales activities. - Collaborate with customers to understand their requirements and recommend suitable solutions. -Deliver technical presentations, product demos, and training sessions to customer engineering teams. - Work with internal R&D teams to relay customer feedback and help guide product development. - Assist in the **design-in process**, ensuring successful integration of company products into customer systems. - Troubleshoot customer issues and provide timely solutions, including on-site support when necessary. - Support the sales team with technical expertise to help achieve revenue goals. - Stay up to date on industry trends, competitor products, and emerging technologies.
待遇面議
(經常性薪資達 4 萬元或以上)
- Bachelor’s or Master’s degree in Electrical Engineering, Computer Engineering, or a related field - 2+ years of experience in an solutions engineering, DevOps, customer success engineering, and technical account manager role. - Strong understanding of cloud infrastructure (AWS, GCP, Azure) and familiarity with GPUs in compute environments a plus. - Proficiency with scripting and automation tools (Python, Bash, Terraform, etc.). - Excellent communication skills—comfortable working directly with technical and non-technical partner teams. - Familiarity with containerization (Docker) and orchestration (Kubernetes) is a plus. - Experience with monitoring and troubleshooting systems to ensure reliability during onboarding. - Familiarity with **AI-assisted tools** (GitHub Copilot, ChatGPT, Cursor IDE) and a willingness to use them for faster problem solving. - Startup mindset: self-starter, adaptable, and eager to create impact in a fast-paced environment.
我們始終堅信,吸引並留住頂尖人才是實現卓越的關鍵。因此,公司提供業界最高標準的薪酬待遇,包括具有競爭力的基本薪資、績效獎金和長期激勵計劃(如股權和期權)。此外,我們還設計了豐富的員工福利,涵蓋健康保障、職業發展補助以及彈性工作安排。我們的薪酬體系不僅體現對個人成就的高度認可,更是對團隊合作與創新精神的獎勵,確保每一位成員都能感受到應得的價值與尊重。