人力資源副理 Assistant People Operation Manager

Department: People (Human Resource) Location: HEINEKEN Taiwan HQ Reports to People Director Job Descriptions 薪酬與福利 (Compensation & Benefits) Lead annual compensation and benefits planning, including salary review, manpower budgeting, global benefits implementation, incentive program design, and policy localization (e.g., fair pay, change management). 主導年度薪酬與福利規劃，包括薪資檢視、年度人力預算規劃、全球福利標準落地、獎勵方案設計及政策在地化（如公平薪酬、變革管理）。 Collaborate with the APAC Reward team on salary surveys and market adjustment planning to ensure fairness and equal pay principles. 與APAC Reward團隊合作，進行薪資調查與市場調整規劃，確保符合公平與同酬原則。 Manage performance appraisal and talent review processes (Calibration, People Review) to identify key talents. 管理績效考核與人才盤點流程（Calibration, People Review），協助識別關鍵人才。 Handle international assignment processes to ensure smooth mobility and expatriation 處理跨國調派流程，確保人員調動與派駐順暢。 Ensure accurate payroll, bonus, and employee benefits/insurance disbursement in compliance with legal requirements, including internal and external audits. 確保薪資、獎金及員工福利/保險正確發放並符合法規，並完成內外部稽核。 Maintain regular communication with labor authorities to ensure compliance with local regulations. 定期與勞動主管機關聯繫，確保政策符合法令規範。 Oversee salary cycles, reward policies, and grading systems to align with industry and market trends. 維護薪資循環、薪酬獎勵辦法、與職級制度管理，確保符合產業及市場現況並與時俱進。 Manage employee compensation and benefits platforms and vendors (health checks, group insurance, flexible benefits, pension scheme calculations). 員工薪酬福利窗口平台及供應商管理（健檢、團體保險、彈性福利、勞退舊制退休金估算）。 HR Operations & Employee Lifecycle 人資營運與人事週期 Provide HR Helpdesk services, answering employee queries and handling daily admin tasks. 提供 HR Helpdesk 服務，回應員工人事疑問與日常行政。 Manage full employee lifecycle on HR systerm: Onboarding, Transfer, Offboarding. 管理系統面員工週期：入職、調動、離職。 Develop, review, and update HR policies and processes to comply with legal changes (e.g., work rules, pay/bonus systems). 制定、審視與更新 HR 政策與流程，確保符合法令修訂。 Control annual headcount and manpower costs vs. budget. 年度預算與人力成本控管。 Ensure HR processes comply with internal policies and external regulations (with P&CI). 確保 HR 流程符合法規與內部規範，維持合規與穩定。 Manage annual employee health check programs. 負責年度員工健康檢查。 HRIS & Analytics 人資系統與數據分析 Maintain employee data in HRIS with accuracy; support reporting needs. 維護 HRIS員工數據正確性，並支援報表需求。 Ensure data consistency across systems (HRIS, Payroll, Finance). 確保跨系統資料一致性（HRIS, 薪資、財務）。 Design and manager standardized HR reports with key metrics (turnover, labor cost ratio, productivity, headcount, recruitment data). 管理並設計標準化人資報表，提供離職率、用人成本率、人均產值、員額、招募數據等。 Drive HR process automation and system optimization (e.g., self-service, automated reports). 推動 HR 流程自動化與系統優化（如自助平台、自動報表）。 Support global HR system/process implementation and localization. 支援全球 HR 流程/系統導入與在地化。 Submit and analyze external salary survey data. 負責薪酬調查數據提交與分析。