工作內容:
1.此職務需要擁有良好的顧客服務溝通能力和熟知飯店各項營運作業標準。
2.帶領客房部團隊創造營運產值。
3.訓練員工熟知公司制度及創造員工良好顧客服務態度。
4.具備櫃檯、房務等相關的管理經驗。
5.編排人力,控制預算,與訂房及業務協力合作等。
6.擁有3-5年在大型飯店或是國際品牌飯店之管理職工作經驗為佳。
7.具備英文或日文語言能力。
8.請檢附英文CV。
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Duties:
The Rooms Division Manager must responsible for the accommodation department with a focus on smooth processes and high compliance in terms of guest relations and standards.
In the absence of Chief Operating Officer you take over management responsibilities and lead the whole operation team in making precise decision. In addition, you are responsible for the deployment of personnel, so you need to make sure there sufficient competent personnel to guarantee the satisfaction of the guests.
You also responsible organizing departmental training on staff service attitude to keep the consistency of overall hotel services, we prefer candidate with managerial skills minimum 3-5 years working experience managing a large or international hotel.
Other responsibility include manpower planning, revenue budgets, strong cooperation with the sales & reservation, vacation planning, monitoring the work of service personnel, hotel security, quality assurance and compliance in terms of special guidelines provided by Chief Operating Officer.
1. 參與菜單的計畫和成本核算工作。
2. 制訂並編寫標準菜譜,並積極開發新菜和新產品。
3. 確保優秀的餐飲烹飪技巧得以保持。
4. 持續了解最新的產品知識,包括配料、設備、供應商、市場和當前趨勢,並相應地建議廚房運作部進行適當調整。
5. 負責維持廚房的衛生,並確保廚房和設備的清潔。
6. 管理和培訓屬下員工。與主廚共同進行人力規劃和管理需求。
7. 協助組織特別活動和特別食品促銷活動。
Culinary Operations & Development
Participates in menu planning and costing, developing new dishes and writing standard recipes.
Ensures outstanding culinary technical skills are maintained within the team.
Maintains comprehensive product knowledge (ingredients, equipment, trends) and recommends operational adjustments.
Kitchen Management & Hygiene
Manages and trains assigned employees.
Maintains a hygienic kitchen, ensuring cleanliness of the kitchen and equipment.
Maintains personal hygiene standards.
Collaboration & Support
Works with the Chef on manpower planning and management needs.
Assists with organizing special events and food promotions.
Accountability
This position reports directly to the All-day Dining Chef. The All-day Dining Sous Chef is responsible for assisting in the daily culinary operations of the all-day dining restaurant, focusing on menu development, quality control, kitchen hygiene, and team supervision. This role is crucial in supporting the Chef to deliver high-quality dining experiences and ensuring efficient kitchen operations.