1. Linux platform driver and BSP development
2. Open Source platform (SONiC, ONL) porting, development, and integration
3. Utility and testing tool design and development
4. Collaborate with FAE or functional teams to analyze and resolve issues
5. Software design document writing
Purpose of this Position:
Moxa IT is a professional information technology team to handle business application systems and IT infrastructure globally. We are looking for creative & self-motivated talent to join as to build up world class business platform. The candidate should be equipped with solid technology background and rich experience. Hands-on experience for large-scale business application implementation upon either cloud or on-premised is also the key criteria.
A Salesforce Business Analyst has a strong understanding of Salesforce capabilities and limitations, involving a combination of technical expertise, business acumen, and project management skills to ensure that Salesforce solutions align with business objectives and enhance overall efficiency.
Major Areas of Responsibility:
1. Business Engagement (Business Needs, Solution Assessment)
a. Partner with business units (Sales, Marketing, Customer Service, etc.). Make business success, resolve business problems with cost-efficiency, appropriate IT solutions
b. Facilitates and leads discussions with project teams and business users to define as-is and to-be business processes, pros and cons effectively
c. Consolidates, documents and updates the IT application business process flows of the assigned business unit
d. Act as the bridge between the technical and non-technical side, analyze business needs, bridge IT technical team to evaluation and come out feasible solution and manages the expectations
e. Align with IT team on project prioritization, budget and resource allocation
f. Updates business critical issue/ topics status with business unit / IT
g. Stay updated with Salesforce releases and best practices, and recommend enhancements accordingly.
2. Project Execution (PM)
a. Manages business key IT projects from goal setting throughout project goes live
b. Facilitates and leads user acceptance tests; conducts user training if needed
c. Communicates and updates business team of project status
d. Reports metrics on project execution, development quality and issue resolution SLA