ACCOUNTABILITIES:
1. Performance to Budget
2. Sales revenue Growth
3. Relationship development throughout the customer’s organization.
4. Level of account penetration
5. Future's Value Added Services deployed at customer
JOB CONTENT:
1. Meet or exceed program and sales objectives set by sales management.
2. Establish and maintain relationships at al levels within the account (purchasing, materials, finance, and senior management)
3. Strategize with management and establish detailed customer account plans including action plans with Inside Sales to achieve sales targets.
4. Review and work daily sales opportunities to ensure closure.
5. Establish priorities and action plans with Inside Sales to pursue and book lost business at next quote.
6. Review market information and work with various contacts to identify and develop both new and emerging accounts.
7. Develop a clear understanding of customer business: products, services and organization
8. Present RFQ’s with customer to ensure we are communicating our quote strengths and position for last look in final quote award
9. Consistently follow-up on all bidding RFQs.
10. Get involved in all Transfer Business inbound or outbound.
11. Negotiate and close business with customer.
12. Meet commitments made and maintain strong relationships with customers, suppliers and colleagues.
13. Communicate on an on-going basis with Inside Sales to ensure Customer Profile and all activities information is updated.
14. Work with the All OEM future sales teams as needed to ensure Future maximize design efforts in those customers to drive greater penetration in both OEM and EMS customers.
COMPETENCIES:
1. Result-oriented; Computer skills; Interpersonal skills; Negotiation abilities; Product knowledge; Team Player
2. Have thorough knowledge of Future Systems (CRM, Associates) and utilize to drive efficient work flow out the customer and back into the organization.
3. Product/technology Knowledge as it relates to our suppliers their competitors and our customer’s applications.
About the Role
This role is to work closely with existing clients to maximize business opportunities, as well as explore and acquire new clients. The jobholder is accountable for achieving budgeted actual GOP (gross operating profit) results, in line with sales revenue and margin targets as defined by the budget.
Key Responsibilities
1. Business development responsibilities (external): conduct competitor analysis, market trend and destination analysis, preparing business intelligence reports.
2. Explore and identify potential new accounts: stay abreast of competitor activities, actively follow up on sales quotation request from potential clients. Attend local travel fairs and tradeshows.
3. Consultative selling: conduct sales visits and calls using meeting planner effectively. Uncovering the clients’ needs and requirements, qualify request with agents. Client relationship building, promoting new products, destinations and last-minute deals, preparing proposals for clients, negotiation and deal closing. Active problem solving and complaint handling, through working closely with internal departments to provide prompt response and resolve complex operational issues.
4. High quality account management: define incentive agreement with agent, define mark-up plans per market per agent. Enforce T&C, e.g., payment condition, compensation/supplement policy.
5. Business development responsibilities (internal): Account planning, budgeting and forecasting, profiling and segmenting. Following up on wins, including confirmation monitoring; cooperation with Sales Operations and collate agent feedback; following up on losses, including regular review with internal departments e.g., quotation hub.
6. Attend and participating in regular internal sales meetings, providing recommendation on business strategy for responsible accounts/market.
7. Ensure business transactions are in accordance with the company policies
8. Responsible for sales revenue and profit targets.
To Succeed in the Role, You Should:
1. Be a team player, fast learner, self-motivated and passionate about delivering quality customer service to our clients.
2. Take ownership of own area of responsibility.
3. Be flexible and solution driven, adaptable in uncertain conditions.
4. Be revenue focused and driven to achieve targets.
5. Have excellent selling and influencing skills
6. Have strong communication and presentation skills in English and Mandarin
7. Have planning and organizational skills
8. Have good negotiation skill
9. Have good knowledge of destinations and tourist attractions in Europe
10. Have computer literate with Microsoft Office applications
11. Have more than 2 year working experience to drive MICE Group Tour business (with Europe destination knowledge is a plus)
Requirements:
⚫ More than 3 years development or maintenance experience in the insurance
system with developer or production support role are required.
⚫ Good understanding of Java, ASP.Net, GraphTalk is Must
⚫ Strong mindset of problem solving and well communication with the teams is
required.
工作內容
Responsibilities:
➢ To repair Digital Contact Centre system and contributes to maintaining and improving quality.
⚫ Responsible for Policy Management System (DCC) Data Extraction, Data
Fixing, Code Fixing, and Systems Batch Monitoring.
⚫ Data extraction / data fixing functionalization
⚫ Improve the existing process to avoid the recurrence of the same incident
⚫ Have the ability to judge the seriousness of the matter, and report
(Escalate) the problem and solution
⚫ Senior tech support advisor can independently handle customer inquiries,
and give advice or comments to junior advisor(s).
⚫ Contributes to suggestions for improvement within his/her activity area
⚫ Assisting senior technical support lead in diagnosing technical issues and
providing solutions.
⚫ Participating in team meetings and discussions, sharing experiences and
knowledge, and providing improvement suggestions for technical support
processes.
➢ To ensure user daily operation work smoothly.
⚫ More than 80% of the time required to complete the work independently
⚫ The ability to solve and find out the on-line problems and take actions to
resolve a problem.
⚫ Speaking to customers to quickly get to the root of their problem.
⚫ Providing timely and accurate customer feedback.
⚫ Following up with clients to ensure the problem is resolved.
⚫ Replacing or repairing the necessary parts
⚫ Troubleshooting technical issues.
⚫ Monitor, report, and deal with issues in a timely manner.
1. AI-Powered & Industry-Focused Innovation
Lead AI-driven innovations and develop industry-specific features to enhance product offerings for emerging markets.
2. Product Management
Manage the product portfolio, including industrial motherboards, edge computing, and embedded software.
3. Product Line Strategy
Define the product line strategy, including go-to-market plans.
4. End-to-End Product Management
Oversee the entire product lifecycle—from planning and development to sustaining and resource management.
5. Global Collaboration & Business Growth
Collaborate with global sales teams to identify new business opportunities, expand market share, and drive business growth.
1. Computer-on-Module with Industry-Focused Innovation
Lead product innovation initiatives and develop industry-specific features to enhance the COM product offering.
2. Product Management
Manage the product portfolio, including Computer-on-Module (COM), development kits, and embedded software.
3. Product Line Strategy
Define and execute product line strategies, including Go-to-Market plans and competitive positioning.
4. End-to-End Product Management
Oversee the full product lifecycle — from planning and development to sustaining and resource management.
5. Global Collaboration & Business Growth
Collaborate with global sales teams to identify new business opportunities, expand market presence, and drive growth objectives.
1.負責開拓海外市場,尋找垂直行業合作夥伴,建立長期夥伴關係。
2.完成業績目標,提高公司產品市場佔有率。
3.協助國外駐地業務拓展及開發新垂直行業夥伴。
4.巿場情報搜集分析,擬定調整銷售策略。
5.規劃並參加各區展覽,提升品牌形象,掌握商機。
6.做好預估、交期、出貨進度掌握,調動總公司資源協助解決技術問題
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1. Identify new market and business opportunity through detailed research of assigned region
2. Develop regional business plan and execute the plan to reach assigned target
3. Maintain current accounts and develop new accounts
4. Represent the company in tradeshows and other marketing events
5. Capability to engage with key accounts/projects independently
6. Requested for Business / Project support and engagement