• Go-to support person under Business Department on track to becoming Sales /
Project Manager depending on the performance.
• Support the interaction with new and existing customers by phone and email.
• Communicate with vendors / suppliers based primarily in the United States.
• Process inquiries, quotations, purchase orders and data entry.
• Follow up with clients on their projects.
• Interact with internal teams to meet the needs of the clients.
• Maintain the utmost accuracy of all work performed.
• Other administrative & sales support duties as assigned.
1. Order management and import/export operations
2. Warehouse management, including inventory level analysis, sales demand forecasting, and order fulfillment. Responsible for managing 3PL warehouses.
3. Document management
4. Communication and liaison (Marketing and Sales-related)
4.1 Participate in regular online meetings with overseas subsidiaries or distributors, together with regional sales representatives.
4.2 Maintain communication with customers and respond to emails in a timely manner.
4.3 Assist in compiling customer status updates and periodically collecting CRM reports.
5. Contract handling: Compile and file documents after contract signing and support other tasks assigned by management.
1. 海外訂單管理與進出口相關聯繫事宜
2. 倉儲管理、庫存狀況彙總、銷售需求預估與供給作業及子公司之第三方倉儲管理
3. 文件管理
4. 聯繫與溝通 (行銷與業務相關)
4.1 參與海外子公司例行會議或經銷商不定期會議
4.2 定期與海外客戶保持聯繫
4.3 定期彙整客戶狀態與客戶關係管理系統之報告
5. 經銷商合約管理與其他主管交辦事項
註:因主要客戶及往來對象為本集團美國及歐盟子公司及海外經銷商,本職務將有大量使用英語溝通的需求