1. Familiarize, evaluate, and prepare rack components for integration into sample or small-quantity projects.
2. Ensure smooth production by troubleshooting issues, including failure analysis of defective products and enhancement of testing methods.
3. Collaborate with Rack PMs on BOM creation, rack design, material prep, and SOP development during sample build projects.
4. Assist in developing test procedures and conducting new product testing and validation
5. Enhance the quality and reliability of rack systems and products.
6. Assist Rack PMs and Engineers in executing and verifying rack solutions.
7. Support customer integration requests, domestically and internationally
We are seeking a dynamic and skilled Field Applications Engineer to join our team. You will be the bridge between our technical team and our clients, ensuring that projects are executed flawlessly from initial concept to implementation.
Key Responsibilities:
• Act as the primary technical contact for clients, understanding their needs and providing solutions that align with our products and services.
• Draft initial sketches or diagrams to conceptualize projects, working closely with the engineering team for refinement.
• Provide expert advice and support to clients, helping them to overcome challenges and achieve their objectives.
• Collaborate with the customers during their working hours, ensuring smooth communication and project alignment.