This is an exciting job opportunity for you to light the way as a EC Key account manager in Taiwan with Signify.
Key Responsibilities:
Customer Relationship Management:
Building and maintaining strong, long-term relationships with EC Platform clients.
Strategic Planning:
Developing and implementing e-commerce strategies tailored to each B2B2C Platform , aligned with overall company goals.
Sales Growth:
Identifying and pursuing opportunities to increase sales and revenue within existing accounts.
Performance Monitoring:
Tracking and analyzing sales(sell out) performance, including sales metrics, customer satisfaction, and other relevant KPIs.
Issue Resolution:
Addressing and resolving any issues or challenges faced by customers, ensuring timely and effective solutions.
Internal Collaboration:
Working closely with various internal teams (e.g., marketing, sales, product development) to ensure client needs are met and projects are delivered successfully.
Market Awareness:
Staying informed about industry trends, competitor activities, and emerging e-commerce technologies.
Reporting:
Preparing regular reports on account performance, progress, and future opportunities for internal and external stakeholders.
Contract Negotiation:
Assisting in contract negotiations and renewals with EC key accounts.
Skills and Qualifications:
Strong communication and interpersonal skills.
Proven sales and negotiation skills.
Excellent problem-solving and conflict-resolution abilities.
Deep understanding of e-commerce platforms, digital marketing, and online sales strategies.
Ability to build and maintain strong relationships with EC platforms and internal teams.
Strong analytical and reporting skills.
Experience in account management or sales, preferably within the e-commerce industry.
PSI forecasting & management skills
【Job Responsibilities】
1. Lead and manage the local settlement operations center, including team building, development, and daily operations.
2. Oversee settlement systems, ensuring accuracy and reliability of all data.
3. Work with global and regional stakeholders to design and implement settlement standards and compliance frameworks.
4. Drive continuous improvement of processes and systems to increase efficiency and achieve business targets.
5. Partner with other regional centers to establish a robust 24/7 operational mechanism.
1. 負責管理本地結算營運中心的業務運作、團隊的搭建、管理與發展
2. 負責公司結算系統的日常工作,審核結算資料的準確性
3. 熟悉國際銀行系統,海外第三方支付或互聯網金融企業的資金清算要求,與清結算業務負責人共同建立資金清結算業務規範和合規要求
4. 帶領地方團隊持續改善及優化清結算相關係統與工作流程,完成公司既定年度目標與業 務規劃
5. 與區域內其它結算營運中心緊密合作,共同搭建並形成24*7運轉機制,提高顧客對結算工作的滿意度