1. Manage customer data systems (Salesforce) and various CRM platforms, conduct regular data analysis, and track performance metrics.
2. Develop CRM strategies, plan and execute CRM projects and customer marketing campaigns.
3. Manage the official LINE account, plan interactive and push notification content.
4. Plan and manage dealer marketing activities, establish brand identity guidelines and event modules, and review dealer communication materials.
5. Execute the MINI owners loyalty program.