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Job Summary:
Manufacturing Quality Manager is responsible for managing and improving quality assurance and quality control processes across the manufacturing operation. This role ensures that products meet internal standards, customer expectations, and regulatory requirements through effective systems, processes, and team leadership.
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Key Responsibilities:
• Quality System Management:
Implement, maintain, and continuously improve the Quality Management System (QMS) in accordance with ISO 9001, IATF 16949 and industry-specific standards.
• Quality Control Oversight:
Supervise in-process and final product inspections to ensure conformance to specifications.
• Root Cause Analysis & CAPA:
Lead investigations into quality issues using tools like 5 Why, Fishbone, 8D, etc., and implement corrective/preventive actions (CAPA).
• Process Improvement:
Drive continuous improvement initiatives using Lean, Six Sigma to enhance product quality and reduce scrap/rework.
• Audit Management:
Coordinate and manage internal audits and support external/customer audits and certifications.
• Documentation and Reporting:
Maintain and review quality records, inspection reports, and control plans. Generate regular reports on quality metrics and KPIs (e.g., PPM, defect rates).
• Supplier Quality:
Collaborate with procurement and suppliers to ensure incoming material quality; manage supplier audits and corrective actions.
• Customer Interaction:
Handle customer complaints and quality-related inquiries, ensuring effective resolution and communication.
• Training & Development:
Train production and quality teams on quality procedures, tools, and compliance requirements.
Responsible for overseeing the daily operation of Quality Assurance (QA) department, ensuring that all product and processes meet regulatory standards and internal quality requirements. This role involves supervising QA staff, managing quality documentation, supporting continuous improvement efforts, managing both client relationships and specific requirements.
1. Lead and mentor QA team members, ensuring compliance with SOPs and regulatory requirements.
2. Oversee daily QA activities, including product inspections, and release.
3. Ensure all quality processes comply with regulations and cGMP stnadards.
4. Assist in preparing for and conducting internal and external audits.
5. Manage quality records, including batch records, deviations, and CAPAs.
6. Ensure accurate and timely completion of quality documentation.
7. Identify opportunities for process improvements within the QA function.
8. Implement and monitor corrective and preventive actions.
9. Oversee quality aspects of technology transfer and process validation, ensuring that new products meet both regulatory and client requirements.