1.Account Management: Key customer accounts, primarily focused on lithography bulk chemicals and photoresist products, acting as the main liaison for all related sales and support activities.
2.Customer Relationship Building: Develop and maintain strong, trust-based relationships with strategic clients, ensuring high levels of customer satisfaction and long-term business partnerships.
3.Project Planning & Execution: Lead the planning, scheduling, and execution of customer projects to achieve sales targets and drive growth, while identifying and pursuing new business opportunities.
4.Customer Support & Issue Resolution: Provide timely solutions to customer inquiries and concerns, ensuring prompt resolution of issues and maintaining service excellence.
5.Cross-functional Collaboration: Work closely with internal teams including marketing, quality, and customer support to coordinate seamless delivery of products and services.
6.Market Intelligence: Monitor industry trends, market developments, and competitor movements to identify risks and opportunities, supporting proactive decision-making and strategic planning.
We are hiring Sales Account Manager with specialty gases or materials experiences in semiconductor market. The candidate should provide a key role in areas of product promotion, market information collections, penetration of potential customers, and create new business to achieve sales goal.
1. Maintain and grow business with assigned key accounts, established good relationships with key accounts.
2. Drive and achieve assigned sales revenue goal, timely report on sales activities and collect competition information.
3. Address and follow up inquiries per customer requirements, coordinate with internal support function team to ensure timely response to customers.
4. Coordinate with supply chain, quality and production to ensure timely supply of products for customers.
5. Support new product launches activities, collaborate closely with the cross-function team to facilitate new product commercialization.
6. Maintain intense market knowledge of competitors, customer activities and market trend.
7. Act as primary contact window between internal and external customers to mitigate and resolve business issues.
8. Establish external partnerships which bring value to customers.
9. Manage sales activities including product promotion, customer complaint, etc.
10. Develop and update product market information, as well as competitor activities.
11. Develop strategic selling plan to key account customers/ key products.
12. Conduct sales activities in fully compliance with Linde Safety and Compliance codes.
13. Take the lead to collaborate with operation team to respond customer demand timely.
14. Other tasks will be assigned upon management’s request.
• Responsible for the sales revenue numbers for the assigned accounts
• Strong focus and initiative to identify develop new growth opportunities and effectively convert new opportunities into sales.
• Development of Key Account Plan for effective account strategies formulation, resources allocation and strategies implementation.
• Ensure high level of customer focus to achieve customer satisfaction and organizational alignment.
• Effective communication with the global commercial team and other functional supporting teams to secure resources to execute sales strategies.
• Maintain a solid pipeline of growth opportunities and ensure timely update to the Qual. Tracker process.
• 客戶關係維持,服務客戶並掌握客戶需求
• 與客戶建立長期夥伴關係,以達成營業目標
• 配合公司產品銷售計劃,執行銷售要求
• 協調客戶需求與內部資源安排
• 潛在客戶開發
• 客訴問題及客戶技術問題協助處理
Job Summary:
The primary function of this role is to sell Digital Oscilloscope of the company’s products in Taiwan and assume responsible for development of new accounts as well as expanding existing accounts within the assigned territory. Further, the Sales engineer contributes to creating awareness of and demand for company products. This will require a strong focus on customer success, and the ability to understand customer needs then match them with appropriate technical solutions from the company's product line.
Detailed Description:
• Pro-actively identify new prospects in defined market.
• Provide answers to client questions about our product, servicing, and other aspects of the product and understand customer needs in terms of deliverable and manage expectations on the customer and sales side
• Develop and deliver Product/ Solution presentations that explain key technical aspects of solutions that will benefit customers and prospects based on product, technology, and market knowledge related to defined markets.
• Technical Support Work for low speed serial Bus, Low End scope include product training
• Work with product manager and field application engineer to interpret customer requirements and delivers solutions with the end-goal of sales in mind as well as identify new customer applications and matching them to our product offerings
• Participate in tradeshows and conferences as directed by management.
• Target area: Hsinchu and south areas
• The company fully subsidizes parking fees and fuel costs for visiting customers
Requirements:
• BSEE, BSP, BSAP degree or equivalent. Professional selling skills training and Driver license, own vehicle.
• Proven sales skills in complex sales environment with high focus on results. Having a strong ability to quickly comprehend and explain complex engineering concepts in simple, effective terms.
• Possess excellent communication skills with the ability to navigate a wide range of internal and external environments. Being a strong networker who can reach out to customers and clients to offer support and assistance.
• Possess very good time management skills with a willingness to travel and devote long hours to challenging sales projects.
• Very good English language skills are required, ability to work in a wide range of software programs that support our business (Excel, SalesForce, PowerPoint, etc.)
• 5+ years of industry selling experience.
Teledyne and all our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
底薪不包含獎金
每週工作五日,彈性工時,勞保健保,健康檢查與團險,基本年休假15日
1. Initiate the sales plan to achieve business goal.
2. Select suitable solution/equipment to meet customers’ criteria and requirement.
3. Handle competition and arrange resource to win market share and beat Quota.
We're excited to invite passionate sales professionals to join Artilux! In this role, you'll dive into international markets—especially in Asia—seeking out new opportunities. Furthermore, You'll also collaborate closely with our talented Field Application Engineers and Business Development team to forge meaningful, long-lasting partnerships with our customers thereby achieving our sales growth goals! We can't wait to harness your expertise and creativity to uncover unique sales opportunities and craft solutions that truly resonate with our client's needs. Join us on this amazing journey!
Key responsibilities for this role include:
• Product import project(Design In) and tracking until mass production.
• Collect & analyze market information to find possible business opportunities.
• Handling RFQ and proceeding with the quotation process.
• Prepare regular sales reports, analyze performance, and continuously improve sales strategies.
• Ensure excellent customer relationships, resolve client issues promptly, and enhance customer satisfaction.
• Prepare internal/external meeting minutes and follow-up actions.
Job Duties and Responsibilities (Technical and Operational)
1. Responsible for HVM Fab sales activities including revenue commits and delivery, building customer trust and installed base management (escalation, contract performance, CoC and productivity).
2. Provide accurate sales forecasts and update regularly regarding to change of prior plan. Issue quotation, Configuration and NSR (Non-Standard Requirement) for proper configuration and system slotting
3. Developing and executing strategies and actions for account team key application defense and penetration. To gain market share, and profitability.
4. Understanding Internal & External customers' needs and to build a strategic & sustainable relationship with them.
5. Serve as the primary Lam person regarding TSMC Etch product/Business details and explanation, handling appropriate paperwork pertaining to Sales and delivery, and final negotiations.
6. Regular collaboration/coordination with Account's Sales/Process/Service Team in order to review status and plans to ensure an organized and efficient approach to penetration and installed base success to ensure Customer Trust activities.
7. Coordinate specific installation and process acceptance schedules with CSOM for timely system acceptance and manufacturing readiness.