「Director of Customer Support - Coater/Bonder」的相似工作

Introduction: • We are looking for talented candidate who is experienced in working with people from multi-discipline engineering sector to deal with product issue that take place during a full product life cycle. • You will become team member of DSC product engineering team, your responsibility is to demonstrate your engineering knowledge to interpret request into task package and cowork with design engineers to come up with plans to resolve any requirements for product sustaining. • You will be working in an international working environment. We expect the candidate is fluent in English, with mature communication and teamwork skill for better efficiency. • This position will have a chance to take over the role as team lead of product engineering depends on his/she's leadership. Mission: • You will be cooperating with engineering team to perform trouble shooting, technical support and process improvements to secure production output and product quality as 1st line representative. • Demonstrate your leadership and expertise to define and distribute working package with efficient communication skill. Come up with delivery schedule of solutions by cooperate with design engineers for issues and request escalated by any production activity. • You'll be the representative for engineering team to join the meeting with external stakeholders to clarify, summarize the request and interpret into preliminary action plan for design engineer. • You will be involved in CIP, NPI, PCN project for delivering new solutions and feature. Take the responsibility to draft and publish technical document to relevant stakeholders. • Strong mindset and experience of risk assessment, cost evaluation and cross function cooperation. Minimum qualification: • Possess strong sense of PLM (Product life cycle management) with knowledge of ERP - Enterprise resource planning PDM - Product Data Management DIR - Document information record PCN - Product change notification ECR - Engineering change request • Good concept of the construction of technical document for PCN and instruction of installation. • Experience of being involved in a product manufacturing cycle. Familiar with way of work of procurement and production control. • Expertise in Microsoft office or relevant application for managing project or working package. • Fluent in English listening, speaking and writing. • More than 3 years working experience.

【本職缺優先審核至休斯微公司官網投遞人選】請至休斯微官網投遞：https://career.suss.com/en/jobs 【Talents who apply job via SUSS MicroTec Career Website will be given priority review】Please apply opening here：https://career.suss.com/en/jobs Task: - Drive issue resolution process to reach R&D tasks and deal with customer’s expectations including development & engineering project, product care of factory & customer’s continuous improvement. - Expert of resource planning and technical skill to reach key decision of project development. - Conduct project milestones and manage the execution activities combining with risk assessment to ensure the delivery in timeframe. - Ability to influence people across global organizations and address issue to right channel, facilitate the discussion/action with commitment. Requirement: - Initial experience in the technical management of international and interdisciplinary project teams, preferably in the semiconductor industry/special machine construction sector - Team player with a systematic way of thinking and working, combined with a high degree of flexibility, resilience, and problem-solving skills. - Confident communication skills across all hierarchical levels, coupled with the personal commitment to drive change and improvement. - Certified qualification as a project manager is an advantage, e.g. IPMA, PMP license. - Technical affinity and ability to grasp complex interrelationships quickly.

Key Responsibilities 1. Help build and maintain internal workflows for contract management and filing, organize litigation materials and evidentiary documents, and support stamping and internal review processes for legal documents. 2. Support general corporate matters, including board meeting materials, company registration updates and related filings, and group insurance administration. 3. Conduct legal research on topics such as corporate law, employment law, and business regulations. 4. Conduct legal and regulatory information collection, case study compilation, and documentation. 5. Assist with special projects and other tasks as assigned by supervisors. 工作職責 1. 協助建立並維護契約管理、文件歸檔、整理訴訟案件資料及證據文件，並支援文件用印及內部審查流程。 2. 支援公司法務與行政事務，如董事會會務資料處理、變更登記及相關申報作業，以及集團保險事務。 3. 進行法律研究，主題包括公司法、勞動法與相關商業法規。 4. 搜集與整理法律、行政規章及案例資料，進行歸納與紀錄。 5. 協助主管交辦的其他法務相關事項或專案。

This role includes hands-on testing, coordination with internal stakeholders, and ensuring measurement processes are reliable and well-documented. ________________________________________________________________________________ Main Responsibilities and Tasks 1. Test Planning and Execution • Plan, set up, and perform measurements and tests to evaluate functionality and performance. • Analyze data, draw conclusions, and write structured test reports. • Define suitable testing strategies based on product requirements. • Choose appropriate test methods, tools, or external partners if needed. 2. Communication and Consultation • Provide advice to internal departments (engineering, production, product management) on how to measure product requirements. • Discuss test results with requesters and stakeholders. • Clarify testing needs and document consultation results, even when no measurement is required. • Documentation (Provide transparent reporting to stakeholders, i.e. Module Experts and System Architects) 3. Test Equipment Management • Monitor the calibration status of test equipment used for customer- or authority-relevant measurements. • Future, after on-the-job training and first successfully completed testing tasks: create and maintain short usage guides or quick-start manuals. • Track location of measurement devices using a centralized system (e.g., wiki-based inventory).

Summary: The position is accountable for the implementation strategies for growing profitable sales in assigned markets and customers in line with corporate goals. The job requires to work from SUSS office in Hsinchu with frequent trips to customers. Day-to-day support to a particular sales account as primary point of contact between customer and SUSS is expected to guarantee excellent relationship to customer. Good communication with SUSS counterparts and customers is essential for reaching the objectives of this job successfully. Tasks: - Maintain good communication and contact to customer in Taiwan - Formulate, communicate, implement and evaluate strategies and tactical sales plans to win orders - Continually learning new products and processes; will be required to attend training events throughout the year and will be expected to participate in self-paced tutorial learning when appropriate - Attending and participating in sales meetings, product seminars and trade shows - Being well informed about current industry trends and being able to talk intelligently about the semiconductor industry as a whole with an emphasis on semiconductor equipment - Maintaining accounts receivables in compliance with objectives (i.e. follow up with open payments) - Preparing written presentations, reports and price quotations - Contract/tool negotiations

1. Process and reconcile AR transactions, including invoice issuance, customer credit management, and aging analysis. 2. Process and reconcile invoices and payments on a timely basis with the Accounts Receivable module balancing at end-of-month. 3. Ensure VAT compliance and handle bi-monthly VAT filing. 4. Partner with sales for credit assessments and collection management. 5. Assist with external and internal audits, and help to ensure data integrity through maintaining a robust system of internal controls. 6. In charge of process/system enhancement projects related to SAP ERP system, Cylinder Management System and other internal systems. 7. Work closely with business & IT teams to identify process/system enhancement opportunities and articulate the business requirements to external/internal vendors to implement process/system enhancement projects. 8. Manage closely each project to meet defined deadlines and milestones concerning all relevant tasks. 9. Other duties and administrative support tasks required.

1. 客戶訂單、報價單製作及訂單進度追蹤。 2. 維持與客戶間的聯繫，確保交期符合需求。 3. 處理出貨相關事務及協助進出口作業。 4. 協助業務人員完成公司內部行政作業及進行內部溝通協調。 5. 定期更新銷售相關報表。 6. 文件翻譯、即時口譯(日語)。 7. 主管交辦事項。 如果您想加入跨國企業，提升您的國際視野，歡迎加入JEM Taiwan！

1.曾任設備商Marketing/ Sales, 有半導體厰務設備業務行銷相關工作經驗為佳。 2.開發潛在客戶，拓展市場，已達成業績目標。 3.負責國內外業務專案管理，定期向主管更新接單進度及預測。 4.需配合出差，高EQ、細心，可獨立作業。 5.協助請款、處理應收帳款與逾期催收。 此職務保障底薪14個月,另有業績獎金。

In this role, you’ll be a key part of the team that connects our customers with the solutions they need, supporting orders, coordinating with internal teams, and ensuring nothing falls through the cracks. You’ll work closely with colleagues and customers from different countries and time zones, so flexibility, strong communication, and a collaborative spirit are essential skills needed. Responsibilities • Provide services to global customers across Taiwan, Japan, EMEA, and the US. • Act as a point of contact for customer requests, questions, and concerns. Ensuring that these are handled promptly and professionally. • Coordinate across departments (Sales, Product Manager, Project Managers, and Production Operations) to ensure customer requirements are documented, understood, and communicated promptly. • Manage and follow up on quotes, orders, delivery schedules, and escalate potential issues, especially regarding delivery commitments. At the same time, ensure that timely communication is maintained with customers. • Conduct weekly reviews of opportunities, revenue forecast trends, and analysis with Sales and Management teams. • Build strong working relationships with team members across Asia, Europe, and America. • Communicate through a mix of email, messaging tools, and direct phone calls. Will need to take a hands-on approach to ensure customer needs are met without delay. • Work on process improvements and share innovative ideas on how we can improve customer experience and internal efficiency within DIS Tech. • Learn the ins and outs of our business, from technical terms to how we serve some of the world’s leading technological companies. 【Please attach your English CV when submitting your application on 104】

1. 處理並追蹤客戶訂單，並將訂單資料存檔備份。 2. 保持與客戶間之聯繫，定期檢視每個客戶的下單及業績,報告最新狀況. 3. 提供出貨文件，協助業務人員控管出貨，並處理進出口事宜。 4. 具備專案管理經驗及跨部門溝通能力. 5. 熟悉報價流程及議價技巧. 6. 開發新客戶.管理及維護現有客戶關係. 7. 負責業務推廣.傳達並說明各項業務重大訊息及產品. 8. 定期報告銷售進度及市場佔有率. 9. 充當客戶與部門間的橋樑,以達成溝通協調目的. 10.負責國內外業務接洽及訂單處理. 11.熟悉市場開發與行銷.

1.物流模式優化 : 優化原物料進口物流、整機出貨、備品物流模式 2.管理關務物流相關服務廠商與系統 : 定期評估現有報關行與物流公司表現、相關關務物流合約擬定審閱與談判，確保廠商合規 3.管理關務物流相關內控流程 : 確保流程穩定性與最適化 4.政策與歸類 : 跟蹤台灣海關法規變動，協助評估業務影響；維護商品歸類資料 5.專案 : 根據公司策略目標與問題啟動改善專案 6.貨件運輸保險與理賠出險事宜 7.進出口原料(良品與不良品)與設備進口報關申請作業 8.運費/報關費/稅費審查與請款作業 9.各類進出口項目申請(進口管制專案函/工業局設備申請免稅函等)

供應鍊管理: 1. 根據貨物、商品庫存量，執行訂購作業。 2. 處理貨品詢比價採購問題。 3. 進行驗收作業，確認貨品的品質和規格。 4. 定期進行請款作業，並整理相關表單（如：請款單、驗收單、訂購單）。 5. 建立、更新供應商資料（如：貨品價格、規格和到貨時間）。 6. 協助日方原廠人員與客戶間之溝通。 7. 協助業務活動推展進行。

Key Responsibilities: • Utilize expertise in Oracle Operations processes, specifically in OM (Order Management), PO (Procurement), and Service modules. • Apply field process engineering skills to optimize operational efficiency and effectiveness. • Plan and coordinate major activities, initiatives, and projects, providing worldwide support as needed. • Manage IR/ISO assets procurement process, ensuring timely acquisition and asset management. • Maintain and update the ACS SharePoint-operation, ensuring content accuracy and relevance. • Provide support for process flow design and implementation, collaborating with cross-functional teams. • Deliver training sessions on ACS operation processes to internal stakeholders and end-users. • Review account contract terms and agreements, ensuring compliance and mitigating risks. • Demonstrate strong communication skills in interacting with team members, stakeholders, and external partners.

In this role you will: • Serve as the primary lawyer responsible for counseling the procurement organization and the business on a broad range of commercial and regulatory matters including structuring, drafting and negotiating commercial transactions • Serve as the primary Contract Management resource for Entegris’ APAC operations • You and the team will work directly with the sourcing team and the business. • You will serve as lead counsel on strategic deals • Provide day-to-day advice, resolve issues that arise in existing commercial relationships and handle pre-litigation legal disputes and inquiries • Principal duties include structuring, drafting and negotiating complex procurement agreements • Provide ongoing legal counseling in a wide range of legal areas • Systematically analyze complex problems, draw relevant conclusions and implement appropriate solutions. • Exhibit excellent negotiating and persuasive skills. • Participate in projects to improve the efficiency of the contract management process including implementing software platform updates/changes, contract data optimization and reviews to drive improvements. • Contribute to the continuous improvement of procurement contracts (minimizing risk, maximizing value) by updating contract templates, contract language and sharing of best practices • Play a key role in the Law Department and be a partner to the strategy, buyer and category management excellence teams.

1.客戶探針卡使用狀況回報 2.客戶端產品驗證及現場故障排除 3.受訓完畢之後，派駐於客戶端(台中or高雄) 4.擁有駐廠津貼、伙食及油資補助 【自我推薦獎金】 即日起，主動應徵本職缺，並到職滿三個月(試用過後成為正職員工)，可得獎金6,000元。 獎勵期間自即日起至2025/12/31，視招募情況可提前結束。

【職務內容】：於門市辦公室內辦公，負責下列業務： 1. 處理客戶訂單，並進行相關作業追蹤。 2. 協調公司與客戶間的溝通，確保需求順暢傳達。 3. 定期與現有客戶聯繫，維繫良好合作關係。 4. 定期拜訪經銷商，了解市場狀況並維護通路關係。 5. 執行上級交辦之其他相關業務。 6. 協助安排丈量、約訪等相關事宜。 【能力資格】 1、會使用電腦 2、有生產排程、採購管理經驗者，優先錄取 【薪資福利】 1、每月薪資含全勤$32,000，考核通過享$3,000～$5,000考績獎金。 2、一年以上享年終紅包。依考績補助國內、外員工旅遊。 3、勞、健、團保，一年以上免費健檢。 【升遷加薪】 適性發展，可晉升主管職，公司非家族企業，依個人能力表現，例：現任行銷主管、營運經理、業務經理等皆為從104錄取，自基層做起，按能力晉升，完整升遷、加薪管道，歡迎積極進取的您加入。 投遞履歷時請回覆以下問題： 1、請說明對抽煙的看法？ 2、可否配合週末上班？ 3、請說明生管、採購經驗 4、熟悉Office軟體嗎？(Word、Excel、PowerPoint) 5、預期薪資 6、有無想問的問題？ 7、有無前公司直屬主管作為推薦者？如有，請提供聯繫方式

1. 負責半導體產品銷售及相關市場開發和拓展 2. 負責訓練團隊人員及工作執行 3. 提供客戶即時服務、客戶異常客訴處理、客戶訂單/帳款事項。

工作內容: 1 總務、 人資相關業務推展與執行管理 2.協助各類活動企劃提案與執行 3.協助處理總務、 人資行政庶務 4.協助支援辦公設備修護管理 5.協助公司資產的維護管理 6.協助各項後勤支援 條件: 1. 具備日檢N2以上證照 2. 具備三年以上人資 總務或專案管理相關經驗 3. 熟悉電腦文書作業Excel、PPT、Power BI，熟悉繪圖軟體尤佳 ※福利: 1.年中及年終獎金，年薪上看18個月以上，看個人績效! 2.每半年即有調職等調薪之機會(視個人表現狀況!) 3. 完善國內外培訓制度 4.每年提供優於法規之定期身體健康檢查 5.優於勞基法的特別休假制度 6.依實際工作內容給予交通津貼、晚班津貼、值班津貼 7.優於勞基法的加班計算倍率 8.定期舉辦尾牙 家庭日 聚餐 戶外活動等 9.提供免費之內部日語課程 語言學習補助金及語言考試合格祝賀金 10.提案獎金、久任獎金等

負責CNC 車床 / 銑床機台操作

1. 開拓潛在客戶，推廣公司產品； 2. 負責國內業務接洽及訂單處理； 3. 提供產品報價、展示，處理帳款回收相關事宜； 4. 察覺客戶交易異常狀況，負責客訴問題之處理； 5. 定期拜訪客戶，維繫穩定客戶關係。 本職位是公司業務拓展的核心，具有重要的戰略意義與發展潛力。 如果您符合以上條件，歡迎投遞您的履歷並表達您對這個職位的興趣與熱情！