「Director of Customer Support - Coater/Bonder」的相似工作

【本職缺優先審核至休斯微公司官網投遞人選】請至休斯微官網投遞：https://career.suss.com/en/jobs 【Talents who apply job via SUSS MicroTec Career Website will be given priority review】Please apply opening here：https://career.suss.com/en/jobs Task: - Drive issue resolution process to reach R&D tasks and deal with customer’s expectations including development & engineering project, product care of factory & customer’s continuous improvement. - Expert of resource planning and technical skill to reach key decision of project development. - Conduct project milestones and manage the execution activities combining with risk assessment to ensure the delivery in timeframe. - Ability to influence people across global organizations and address issue to right channel, facilitate the discussion/action with commitment. Requirement: - Initial experience in the technical management of international and interdisciplinary project teams, preferably in the semiconductor industry/special machine construction sector - Team player with a systematic way of thinking and working, combined with a high degree of flexibility, resilience, and problem-solving skills. - Confident communication skills across all hierarchical levels, coupled with the personal commitment to drive change and improvement. - Certified qualification as a project manager is an advantage, e.g. IPMA, PMP license. - Technical affinity and ability to grasp complex interrelationships quickly.

Introduction to the job Do you like challenges and do you want to work in a fast pacing supply chain environment to support some of the biggest semiconductor companies worldwide? Are you familiar with Logistics Operations and like to managing urgent demands on a daily basis?  If this sounds like you and if you have a strong customer oriented mindset, here is your mission. Role and responsibilities For our Global Operations Center in Taiwan we are searching for Supply Chain Professionals. You fulfill the demand of our customers for spare parts and tools for their maintenance activities on some of the most complex machines in the right quantity and at the right time & cost. Time is of the essence to ensure a seamless production of our customers without interruptions on our machines. -Handling of urgent material requests from worldwide customers in a rolling 24/7 shift system with the right customer focus, while meeting all milestones related to communication and execution -Monitoring of worldwide shipments  -Ability to resolve complex issues and drive improvements to further optimize processes -Ability to support escalations and provide communication proposals for review -Constructive and reliable communication with worldwide stakeholders from all departments within ASML -This position requires shift work. Education and Experience Bachelor's Degree in related subject i.e. Supply Chain Management, Information Science, Engineering etc. preferred -Minimum 1 year of relevant experience in an international company, semiconductor industry is preferred -A tactical thinker with strong interpersonal and communication skills -Analytical thinking and ability to organize and prioritize workload Skills Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues.  There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems. To thrive in this job, you’ll need the following skills: -Stress-resistant; act under high pressure -Flexible; willing to go the extra mile for the customer -Excellent professional communication in English, written and oral -Drive for results; does not stop until solution has been found, even when obstacles arise -Team player -Change management competencies -Convincing, pro-active and “can do” mentality -Cultural awareness -Experience with ERP system(s), SAP R/3 knowledge preferred -Ability to prioritize Diversity and inclusion ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company. Need to know more about applying for a job at ASML? Read our frequently asked questions.

Key Responsibilities 1. Help build and maintain internal workflows for contract management and filing, organize litigation materials and evidentiary documents, and support stamping and internal review processes for legal documents. 2. Support general corporate matters, including board meeting materials, company registration updates and related filings, and group insurance administration. 3. Conduct legal research on topics such as corporate law, employment law, and business regulations. 4. Conduct legal and regulatory information collection, case study compilation, and documentation. 5. Assist with special projects and other tasks as assigned by supervisors. 工作職責 1. 協助建立並維護契約管理、文件歸檔、整理訴訟案件資料及證據文件，並支援文件用印及內部審查流程。 2. 支援公司法務與行政事務，如董事會會務資料處理、變更登記及相關申報作業，以及集團保險事務。 3. 進行法律研究，主題包括公司法、勞動法與相關商業法規。 4. 搜集與整理法律、行政規章及案例資料，進行歸納與紀錄。 5. 協助主管交辦的其他法務相關事項或專案。

Summary: The position is accountable for the implementation strategies for growing profitable sales in assigned markets and customers in line with corporate goals. The job requires to work from SUSS office in Hsinchu with frequent trips to customers. Day-to-day support to a particular sales account as primary point of contact between customer and SUSS is expected to guarantee excellent relationship to customer. Good communication with SUSS counterparts and customers is essential for reaching the objectives of this job successfully. Tasks: - Maintain good communication and contact to customer in Taiwan - Formulate, communicate, implement and evaluate strategies and tactical sales plans to win orders - Continually learning new products and processes; will be required to attend training events throughout the year and will be expected to participate in self-paced tutorial learning when appropriate - Attending and participating in sales meetings, product seminars and trade shows - Being well informed about current industry trends and being able to talk intelligently about the semiconductor industry as a whole with an emphasis on semiconductor equipment - Maintaining accounts receivables in compliance with objectives (i.e. follow up with open payments) - Preparing written presentations, reports and price quotations - Contract/tool negotiations

1. Process and reconcile AR transactions, including invoice issuance, customer credit management, and aging analysis. 2. Process and reconcile invoices and payments on a timely basis with the Accounts Receivable module balancing at end-of-month. 3. Ensure VAT compliance and handle bi-monthly VAT filing. 4. Partner with sales for credit assessments and collection management. 5. Assist with external and internal audits, and help to ensure data integrity through maintaining a robust system of internal controls. 6. In charge of process/system enhancement projects related to SAP ERP system, Cylinder Management System and other internal systems. 7. Work closely with business & IT teams to identify process/system enhancement opportunities and articulate the business requirements to external/internal vendors to implement process/system enhancement projects. 8. Manage closely each project to meet defined deadlines and milestones concerning all relevant tasks. 9. Other duties and administrative support tasks required.

1.曾任設備商Marketing/ Sales, 有半導體厰務設備業務行銷相關工作經驗為佳。 2.開發潛在客戶，拓展市場，已達成業績目標。 3.負責國內外業務專案管理，定期向主管更新接單進度及預測。 4.需配合出差，高EQ、細心，可獨立作業。 5.協助請款、處理應收帳款與逾期催收。 此職務保障底薪14個月,另有業績獎金。

職位名稱：消防安全經理 工作內容： 我們正在尋找一位具備深厚消防專業知識與實務經驗的消防安全經理，負責物流中心（FC）消防安全的全面規劃與執行。此角色將直接影響營運安全與法規合規，並與政府機關密切協作，確保消防系統的設置與維護符合最高標準。 主要職責包括： • 擔任消防安全負責人，制定並推動符合《消防法》及相關法規的消防安全計畫。 • 規劃並執行消防演練與緊急應變措施，提升員工在突發狀況下的應變能力。 • 主導消防系統（消防水、消防電）新建、室內裝修變更及年度檢修申報等實作工作。 • 定期監控消防設備運作狀況，規劃維護時程，確保系統穩定與合規。 • 與政府機關（如消防局火災預防科）協調會審、會勘事宜，並主導相關案件之申報與溝通。 • 確保遵循政府法規（建築、消防、安全、公共危險物品管理等）及公司內部規範，達成物流中心營運目標。 • 辨識並評估專案執行過程中的潛在風險，並在問題發生時主導排解。 資格條件： • 消防安全、消防科學或相關領域之學士學位佳 • 至少 7 年以上消防安全相關經驗，具企業、工業或主管機關背景者尤佳。 • 熟悉消防法、《公共危險物品及可燃性高壓氣體製造儲存處理場所設置標準暨安全管理辦法》等相關法規與標準。 • 具備消防系統實作經驗（新建、變更、年度檢修申報），能獨立主導並確保合規。 • 曾參與或主辦與消防局協調之會審、會勘案件，具良好公部門溝通能力。 • 優異的溝通與人際互動能力，能與組織各層級有效協作與影響決策。 • 具備以下證照者尤佳：消防設備師（士）、防火管理人、保安監督人。

In this role, you’ll be a key part of the team that connects our customers with the solutions they need, supporting orders, coordinating with internal teams, and ensuring nothing falls through the cracks. You’ll work closely with colleagues and customers from different countries and time zones, so flexibility, strong communication, and a collaborative spirit are essential skills needed. Responsibilities • Provide services to global customers across Taiwan, Japan, EMEA, and the US. • Act as a point of contact for customer requests, questions, and concerns. Ensuring that these are handled promptly and professionally. • Coordinate across departments (Sales, Product Manager, Project Managers, and Production Operations) to ensure customer requirements are documented, understood, and communicated promptly. • Manage and follow up on quotes, orders, delivery schedules, and escalate potential issues, especially regarding delivery commitments. At the same time, ensure that timely communication is maintained with customers. • Conduct weekly reviews of opportunities, revenue forecast trends, and analysis with Sales and Management teams. • Build strong working relationships with team members across Asia, Europe, and America. • Communicate through a mix of email, messaging tools, and direct phone calls. Will need to take a hands-on approach to ensure customer needs are met without delay. • Work on process improvements and share innovative ideas on how we can improve customer experience and internal efficiency within DIS Tech. • Learn the ins and outs of our business, from technical terms to how we serve some of the world’s leading technological companies. 【Please attach your English CV when submitting your application on 104】

1. 處理並追蹤客戶訂單，並將訂單資料存檔備份。 2. 保持與客戶間之聯繫，定期檢視每個客戶的下單及業績,報告最新狀況. 3. 提供出貨文件，協助業務人員控管出貨，並處理進出口事宜。 4. 具備專案管理經驗及跨部門溝通能力. 5. 熟悉報價流程及議價技巧. 6. 開發新客戶.管理及維護現有客戶關係. 7. 負責業務推廣.傳達並說明各項業務重大訊息及產品. 8. 定期報告銷售進度及市場佔有率. 9. 充當客戶與部門間的橋樑,以達成溝通協調目的. 10.負責國內外業務接洽及訂單處理. 11.熟悉市場開發與行銷.

1.銷售半導體後段相關設備 2.業務進度追蹤與績效達成 3.開發新客戶 4.客戶關係管理，針對客戶需求提供解決方案 5.提供產品售後服務並簽訂服務合約 6.主管交辦事項

*此專案簽約一年，到期視情況另有其他方式留下，為長期職務。 ●享有福委會福利●期滿另有獎金 *語言：英文-中等/日文-達日常使用程度 需準備外文自我介紹,能對答尤佳(程度可達溝通及文書處理) 1. 機台訂單處理 (系統作業-ex.SAP /CRM) 2. 客戶端，會議必要之系統申請協助、安排車輛之協助。 3. 內部管理表格更新，各營業人員狀況確認彙整、連繫、追蹤。 4. Demo wafer 出貨安排/運送協助。 5. 跨部門、日本工廠、台灣公司技術、採購、零件單位之連繫作業。 6. 客戶之資料比對作業、Data base等Server上資料整理。

Key Responsibilities: • Utilize expertise in Oracle Operations processes, specifically in OM (Order Management), PO (Procurement), and Service modules. • Apply field process engineering skills to optimize operational efficiency and effectiveness. • Plan and coordinate major activities, initiatives, and projects, providing worldwide support as needed. • Manage IR/ISO assets procurement process, ensuring timely acquisition and asset management. • Maintain and update the ACS SharePoint-operation, ensuring content accuracy and relevance. • Provide support for process flow design and implementation, collaborating with cross-functional teams. • Deliver training sessions on ACS operation processes to internal stakeholders and end-users. • Review account contract terms and agreements, ensuring compliance and mitigating risks. • Demonstrate strong communication skills in interacting with team members, stakeholders, and external partners.

親愛的求職者您好， 在您投遞履歷前，請確認您在最近10年內(曾)任職半導體或科技產業經驗，熟悉晶圓製造、封測及IC設計生態系統及全球市場運作，至少五年以上的高階客戶關係管理經驗為必要條件。 【工作職責與目的】 客戶開發與關係經營 1.運用策略開發潛在晶圓製造、封裝、IC設計與EDA/IP會員 2.建立客戶關係(晶圓製造、封裝及IC 設計)，了解其需求並將其轉化為協會服務項目 3.定期拜訪開拓客戶，達成年度業績目標之設定 4.搭配Outreach部門，推廣新產品和新服務；跨部門合作，滿足會員需求與策劃產業活動。 5.視會員需求籌辦會議或其他增進關係的活動，促進良好的互動與合作。 市場洞察與產品優化 1.收集並分析會員反饋 ，識別潛在的風險與機遇，並針對性地提供改善建議。 2.協助制定產品市場進入（Go-to-market）策略

供應鍊管理: 1. 根據貨物、商品庫存量，執行訂購作業。 2. 處理貨品詢比價採購問題。 3. 進行驗收作業，確認貨品的品質和規格。 4. 定期進行請款作業，並整理相關表單（如：請款單、驗收單、訂購單）。 5. 建立、更新供應商資料（如：貨品價格、規格和到貨時間）。 6. 協助日方原廠人員與客戶間之溝通。 7. 協助業務活動推展進行。

【職務內容】：於門市辦公室內辦公，負責下列業務： 1. 處理客戶訂單，並進行相關作業追蹤。 2. 協調公司與客戶間的溝通，確保需求順暢傳達。 3. 定期與現有客戶聯繫，維繫良好合作關係。 4. 定期拜訪經銷商，了解市場狀況並維護通路關係。 5. 執行上級交辦之其他相關業務。 6. 協助安排丈量、約訪等相關事宜。 【能力資格】 1、會使用電腦 2、有生產排程、採購管理經驗者，優先錄取 【薪資福利】 1、每月薪資含全勤$32,000，考核通過享$3,000～$5,000考績獎金。 2、一年以上享年終紅包。依考績補助國內、外員工旅遊。 3、勞、健、團保，一年以上免費健檢。 【升遷加薪】 適性發展，可晉升主管職，公司非家族企業，依個人能力表現，例：現任行銷主管、營運經理、業務經理等皆為從104錄取，自基層做起，按能力晉升，完整升遷、加薪管道，歡迎積極進取的您加入。 投遞履歷時請回覆以下問題： 1、請說明對抽煙的看法？ 2、可否配合週末上班？ 3、請說明生管、採購經驗 4、熟悉Office軟體嗎？(Word、Excel、PowerPoint) 5、預期薪資 6、有無想問的問題？ 7、有無前公司直屬主管作為推薦者？如有，請提供聯繫方式

1. Integrate customer needs and requirements 2. Manage the daily customer relationship across all levels of the organization 3. Deliver profitable sales growth with a focus on forecasting, prospecting, price management, and new business development 4. Develop an account plan for Telecom industry customers, involving a fully developed customer needs analysis, short-term and long-term goals and tactics, pricing strategy, and contract negotiation 5. Align cross-functional teams' efforts to fulfill and exceed the customers' goals and meet the key performance metric standards 6. Collect and analyse the market intelligence in the responsible domain including market trends, competitions, technology progress ,etc

In this role you will: • Serve as the primary lawyer responsible for counseling the procurement organization and the business on a broad range of commercial and regulatory matters including structuring, drafting and negotiating commercial transactions • Serve as the primary Contract Management resource for Entegris’ APAC operations • You and the team will work directly with the sourcing team and the business. • You will serve as lead counsel on strategic deals • Provide day-to-day advice, resolve issues that arise in existing commercial relationships and handle pre-litigation legal disputes and inquiries • Principal duties include structuring, drafting and negotiating complex procurement agreements • Provide ongoing legal counseling in a wide range of legal areas • Systematically analyze complex problems, draw relevant conclusions and implement appropriate solutions. • Exhibit excellent negotiating and persuasive skills. • Participate in projects to improve the efficiency of the contract management process including implementing software platform updates/changes, contract data optimization and reviews to drive improvements. • Contribute to the continuous improvement of procurement contracts (minimizing risk, maximizing value) by updating contract templates, contract language and sharing of best practices • Play a key role in the Law Department and be a partner to the strategy, buyer and category management excellence teams.

1. 維繫既有客戶 2. 開發新客戶

1.協助開發潛在客戶，拓展市場，以達到預訂之業績目標 2.客情維繫 3.國內外業務接洽及訂單處理 3-1.PO List Manage 3-2.Shipping schedule 3-3.Sales F/C 4.報價及費用管理(帳款回收相關業務) 4-1. 銷售費用管理及銷售狀況管理 4-2. 服務費用管理 5.負責所屬客戶的經營管理，並與支援團隊協調配合 6.業務報告及會議紀錄 7.相關業務活動支援(進出口通關、報價、提案、蒐集、分析客戶或產品之相關情報) 8.擔任客戶與公司工程單位之間的溝通橋樑。 9.業務相關資料整理回覆 10.主管交待事項

1. 客戶訂單、報價單製作及訂單進度追蹤。 2. 維持與客戶間的聯繫，確保交期符合需求。 3. 處理出貨相關事務及協助進出口作業。 4. 協助業務人員完成公司內部行政作業及進行內部溝通協調。 5. 定期更新銷售相關報表。 6. 文件翻譯、即時口譯(日語)。 7. 主管交辦事項。 如果您想加入跨國企業，提升您的國際視野，歡迎加入JEM Taiwan！