「Customer Insights Analyst / Senior Analyst」的相似工作

Job Summary At Aiello, we are on a mission to become the AI leader in the hospitality industry, redefining how hotels understand and engage with their guests through intelligent, data-driven experiences. As the Insights & Analytics Manager, you will be the owner of Aiello’s data insight capability — shaping how the company transforms data into strategic intelligence that drives decisions, innovation, and growth. You will lead the full insight process — from defining the right methodologies and ensuring reliable data flow (including ETL oversight), to uncovering patterns that reveal how both our hotel partners and their guests interact with Aiello’s AI solutions. Your role goes beyond reporting numbers — you’ll turn complex data into clear, actionable insights that influence product direction, marketing strategies, and executive decisions. By connecting hotel operations with guest behavior through data, you’ll help Aiello continuously refine its products, deliver measurable ROI, and strengthen our leadership in the hospitality AI space. Key Responsibilities 1. Lead the end-to-end data insight process, defining methodologies, overseeing ETL pipelines, and ensuring data quality and reliability. 2. Design and maintain standardized dashboards and report templates, enabling consistent and efficient insight reporting across teams. 3. Perform in-depth data analysis and ad-hoc research to generate actionable insights that drive product optimization and marketing effectiveness. 4. Measure the business impact of key initiatives and track performance metrics to ensure insights translate into tangible results. 5. Collaborate cross-functionally with product, marketing, and operations teams to collect, interpret, and visualize data for better business decisions. 6. Leverage product usage and customer data to demonstrate ROI, highlight success stories, and uncover new business opportunities. 7. Translate complex analyses into clear narratives, presenting key findings and strategic recommendations through reports and presentations.

主要職責： 1. 深入分析使用者行為、市場趨勢、營運效率等數據，並產出具備商業價值的洞察報告與解決方案，協助管理層做出精準決策。 2. 負責Tableau報表與儀表板建置專案，規劃、設計及維護各類營運報表與Dashboard，確保數據的即時性與準確性。 3. 管理數據基礎架構，與資訊部門合作優化數據倉儲架構，確保數據來源的穩定性與一致性。 4. 與BI 團隊一起建立高效的協作模式，並持續優化團隊數據分析產出。 5. 支援跨部門協作，與產品、行銷、營運等部門協作，提供數據支持共同推動業務目標的達成。 必備條件： 1. 3年以上商業數據分析相關工作經驗 2. 精通 Tableau資料串接及 Dashboard 建置，能獨立完成數據專案 3. 精通 SQL 語法，能夠處理與分析大量複雜的數據 4. 熟悉資料串接與數據專案優化流程 5. 具備清晰的邏輯與優異的溝通協調能力，能有效地完成需求專案並提供可行動解決方案 加分條件： 1. 具備統計分析或預測模型建置經驗 2. 具備 A/B Test設計與分析經驗 3. 具備外送產業或電子商務平台的數據分析經驗 4. 雲端數據倉儲工具使用經驗 5. 充滿熱情，樂於接受挑戰並解決問題

Job brief We are looking for an ambitious and energetic Account Manager to help us expand our clientele. You will be responsible for ensuring the client's success and satisfaction while also driving revenue growth for the company. The goal is to build strong relationships with customers and drive sustainable financial growth. Responsibilities Account Management • Onboard new customers, providing training and guidance on how to use the product or service effectively. • Monitor customer usage and engagement to identify areas for improvement and provide guidance on best practices. • Develop and implement customer success plans, outlining goals, objectives, and timelines for achieving success. • Proactively identify and resolve customer issues, working closely with other departments to ensure a timely resolution. • Analyze customer data and feedback to identify trends and insights, providing recommendations for product improvements or new features. • Develop and maintain customer advocacy programs, such as case studies and referrals, to help build a strong brand reputation. Business Development • Seek new sales opportunities via inbound lead follow-up, outbound cold calls, and industry event networking. • Research accounts, pinpoint key decision-makers, and cultivate interest to grow and sustain your sales pipeline. • Work independently and with internal teams to plan pitches that speak to the client’s needs and objectives to close new business. • Identify growth opportunities in campaigns, services, and distribution channels to boost sales.

工作內容 1.客戶數據建置與管理：整合醫師、醫院及產品使用紀錄，設計並維護標準化 Excel/ Customer Mapping/ User Mapping。 2.銷售與拜訪紀錄數據化：整理業務拜訪紀錄、客戶產品使用頻率、營收數字，與財務/行銷協作，建立完整客戶檔案。 3.報表與分析：定期產出各產品線使用率、客戶覆蓋率、成長潛力等報表與儀表板。 4.數位化與自動化專案：評估並導入CRM；具備程式力者可建立匯入與報表自動化；為後續 AI 預測打基礎。 跨部門合作 銷售團隊：拜訪與使用資料收集 行銷團隊：活動與教育訓練 財會/營運：營收與出貨數據 IT / 外部廠商：CRM或數據系統建置

【擴編】資深數據分析師｜Senior Data Analyst Kamee咖米是結合科技與健康的品牌。 希望藉由數據替每個人打造專屬於自己的個人化健康方案，帶給世界更美好的生活！ 主要提供服務包含【客製化保健品訂閱服務】及【智能健康評估系統】 ★ 咖米獲選經濟部FINDIT早期投資系列活動企業 ★ Google台灣區Project Hatcher的合作企業 ★ 鴻海集團旗下康聯生醫的戰略合作夥伴 ★ 成為北美矽谷加速器暨創投基金SparkLabs Taiwan Portfolio 我們創造開放、共享的企業文化，重視成員身心內外成長， 相信只有擁有共同目標和願景的團隊，才能一起共創未來！ ▼ 咖米官網: https://kameelife.com ▼ 臺北國際會議中心產品發布會： https://youtube.com/watch?v=Qw_dZzjFFEE&feature=share7 ▼ EE TIMES國際媒體專訪： https://www.linkedin.com/feed/update/urn:li:activity:7080444553702342656 —— 我們需要 —— ■【擴編】資深數據分析師｜Senior Data Analyst Kamee 正在從成長型新創邁向數據驅動決策階段， 我們需要一位能讓數據成為商業引擎的夥伴。 你將整合公司數據資料，建立自動化報表與成長模型， 讓數據不只是報表，而是驅動品牌成長的動力。 —— 你的目標 —— ■整合行銷、營運、CRM、訂閱與網站數據資料，打造能驅動成長的數據基礎。 ■分析行銷、營運與顧客行為，洞察 CAC、ROAS、LTV、留存等核心指標背後的成長關鍵點。 ■與行銷、產品、營運等部門合作，發掘成長機會並優化用戶體驗。 ■建立資料驅動文化，推動公司長期決策與預測模型的發展。 —— 期待的人 —— ■對數據有好奇心，會思考「數據想告訴我什麼真相」。 ■動手能力強、學得快，能自行接資料、建報表、跑分析，樂於優化流程。 ■具備商業敏銳度，能從數字理解營運邏輯與用戶行為。 ■擅長跨部門合作，能用數據推動行銷、工程、客服、財務更有效率地前進。 ■結果導向，重視實際成長與影響力，而非僅追求報表好看。 我們在尋找能從數據中發掘商業洞察，並以此幫助團隊推動決策的夥伴，不一定要有完整系統背景，只要具備強邏輯與實作力。 —— 經歷技能 —— 【經歷】 ■5年以上數據分析或相關經驗。 ■熟悉行銷或電商數據分析（懂 CAC、LTV、ROAS、留存率等概念）。 ■具跨部門溝通經驗，能用簡單語言說清複雜數據。 【技能】 ■熟悉 SQL、Python（或 R），能獨立清理與分析資料。 ■熟悉 GA4、Meta Ads、Google Ads、CRM 等數據串接與分析。 ■能操作 BI 工具（如 Looker Studio、Power BI、Tableau）建立互動式報表。 【加分條件】 ■熟悉 BigQuery、Redshift、Snowflake 或 API 串接整合 ■具備自動化報表或儀表板建置經驗（如 GA4、Looker Studio、Power BI） ■能運用 AI 工具（如 GPT、Gemini）輔助資料分析與模型優化 —— 主要職責 —— ■優化公司既有數據架構與自動化報表系統（GA4、CRM、投放平台、ERP、內部數據儀表板）。 ■協助行銷與產品團隊發現成長機會，分析行銷投放、顧客行為與營運成效，找出轉換與留存的驅動因素。 ■設計 CAC、ROAS、LTV、留存率等 KPI 模型與可追蹤機制。 ■跨部門協作，提供行銷與營運團隊所需的數據洞察，協助制定成長策略。 ■持續優化資料整合流程，建立公司未來資料科學基礎。 Report to Marketing head 在 Kamee，你的分析結果不只是一份報表， 而是會直接影響產品、行銷與營運策略的「決策引擎」。 如果你想親手打造一家健康科技品牌的數據策略，我們非常期待你加入！ —— 薪資待遇 —— $70,000~$110,000/月 /月起（視能力與經驗彈性調整） 此職缺不接受遠端工作

1. Data Maintenance & Cleaning • Update key fields in Account / Contact / Lead / Opportunity records (e.g., company address, tax ID, number of employees, contact status, product info, etc.) • Assist with duplicate record identification, tagging, merging, or standardizing fields based on provided instructions • Perform regular data cleaning tasks, such as marking inactive records and completing missing information 2. Data Import & Upload • Use Data Loader or Data Import Wizard to batch upload records into Salesforce (e.g., monthly account imports, campaign leads, sales actuals) • Assist in verifying file formats and field mappings prior to import 3. Task Tracking & Logging • Support the tracking and updating of sales-related tasks (e.g., promotional campaign follow-ups, direct mail, care calls) • Help maintain and update Task and Campaign History records 4. Account Linking & Tagging • Set up and maintain parent-child account relationships in Salesforce • Update account tags, such as industry type, customer classification (e.g., A/B/C tiers), or other attributes 5. Other Ad-hoc Tasks • Assist with data preparation or updates for internal reports • Support any additional operational assignments from the department lead (limited to executional/admin tasks) 謝謝您用心準備履歷投遞此職缺，我們會盡快看您的履歷並安排適合者面談。 若不符合者也不另做通知，感謝您的體諒

Work with our clients to gather requirements, document solution design, configure the Salesforce application, and ensure successful engagements and project go-lives through disciplined project management. • Support Salesforce projects to success by driving developing custom solutions . • Work with Sales Representative to engage customers and maximize sales opportunities. • Assist customers in migration planning and implementation of Salesforce clouds. • Facilitate administrator and end user training and adoption. • Follow the instructions to develop real-world and scenario-based project contents for clients. • Maintain high utilization and customer satisfaction scores with performing consistently on deliverables. • Participates in the development life cycle about team project. • Improve internal document and information management procedures. • Stay current with industry trends, related tools and developments.

統籌星裕國際旗下通路之會員數據分析進而產出策略報告，執行會員自動化行銷。 星裕通路包含: ISPO+、UA、HOKA直營門市及其他合作通路等。 1.精準名單: 支援 CRM 行銷工具應用、支援會員再行銷並提高顧客終生價值。 2.消費模型貼標: 運用分析結果，管理數據進行標籤規劃，提供品牌營運並監測效果。 3.會員再行銷/自動化行銷: 運用技術平台串聯應用:切割族群以進行、並檢視成效持續優化。 4.會員分析：針對各通路會員消費行為、行銷工具等基礎指標進行分析報告。 5.專案分析: 針對特定族群、特定通路進行會員洞察，並產出策略報告及相關行動方案。 6.與行銷、業務及活動部門合作，整合各類數據與資源，協助提供營運決策分析。

【你需要做什麼?】 1. 製作風險管理報表與分析報告。 2. 分析客戶交易模式以及流量的風險評估。 3. 識別金融商品及品牌商業模式可能的風險，提出有效防範方案。 4. 能夠與品牌端建立良好合作關係，定期匯報。 5. 跨地域團隊協作風控專案，持續改善優化風控系統。 【你需要具備什麼?】 1. 1年以上金融行業經驗或有交易分析、加密貨幣產業相關經驗。 2. 目標導向及問題分析能力，能快速識別問題，提出適當的解決方案。 3. 良好的中英文書面及口頭溝通匯報能力及執行力。 4. 資料整理能力, Excel(樞紐分析、函數使用), SQL使用，並有PPT簡報能力。 【加分條件】 1. 具各家投資/交易平台使用經驗, MT4/5使用經驗, 有交易經驗為佳。 2. 對外匯、商品期貨、指數、股票、相關金融衍生性商品熟悉為佳。 3. 具備反欺詐、反洗錢調查經驗者為佳 4. 證券營業員高業 & CFA level I以上證照 或其他投資分析相關證照 5. Python或其他程式語言能力。 6. 我們期待你能以敏捷的觀察力與判斷力，快速抓住問題核心，並與團隊合作找到最佳解方。 7. 你需要具備高度責任感，能在專案推進過程中主動承擔並確保交付品質。 8. 我們重視能在高壓情境下保持冷靜思考、持續輸出的夥伴。

【About the Role】 The role will require excellent stakeholder engagement and support for the weekly tracker updates and both understanding the key risks involved on the project and maintaining the project developing a plan to address with the rollout of offshore support networks. Developing these action plans for the key risks will generate smaller projects that are also included in this scope. 【Responsibilities】 You will need to have a clear understanding of what needs to be accomplished, and by whom, on a week to week basis and driving for results. You will also be operationalizing the roadmap for a H1’26 CommOps initiatives. 1. Own end to end strategic projects and programs 2. Conduct deep dives based on support ticket analysis and qualitative signals 3. Collaborate with internal and external teams to drive program actions 4. Build quarterly insight decks for senior leadership, driving strategic conversations 5. Serve as a central partner in operational enablement—helping local teams move fast with clarity and data 【Requirement】 We're looking for a sharp, adaptable, and impact-driven Customer Experience Program Manager to join our Taiwan Community Operations team. - 7+ years of experience in data analytics, business insights, operations strategy, or a related function; experience in management consulting/fast paced tech firm in a business problem solving capacity - Excellent written and verbal communication skills in English and Mandarin - Proficient in data analytics, with the ability to work comfortably with large datasets and derive business insights from ambiguous data. - Experience working cross-functionally with ops, product, tech and commercial teams - Experience and proficiency in SQL, Python and R

職位描述： 我們是一個充滿活力的新創團隊，正在尋找一位熱情、有責任感的工讀生加入我們。如果你正在求學，對新創產業充滿好奇，並且希望在這裡獲得豐富的實戰經驗，那你就是我們要找的人！ 工作內容： 1. 資料維護與翻譯： a. FAQ/送物 b. 周邊資料管理 c. 展示資料管理 d. 廣告管理 2. 物流與庫存管理： a. 客戶退貨 b. 出貨理貨 c. 庫存盤點 3. 技術支援： a. 機台設置 b. 機器維修 c. 新飯店設置與測試

【請至：https://jrg.avature.net/en_US/careers/JobDetail/WEB-APP-UX-Planner/1863，我們將以這邊收到的履歷為主】 Position Summary: Grow owned channel sales incl OLO(WEB) and APP(PKAPP) from CRO perspective which acquire customer-centric mind-set and skill-set of user flow design and data analysis. 【Strategy】 1. Annual CRO strategy to increase WEB(OLO) CV% and APP(PKAPP) usage% - Discover customer needs and understand pain points by 1) Background Research, 2) Competitive Analysis, 3) Interview／Survey, 4) Brain-storming workshop, 5) Field study 6) Data analysis which may utilize GA4, fullstory or related tools. - Set KPI for each initiative, set annual development calendar - Project evaluation incl resource, ROI, and expected outcome. - Collaborate with related parties incl. internal and external vendors. 2. Explore potential solutions to uplift post-purchase satisfaction incl order tracker, communication with rider, customer feedback flow design. 【Plan Execution/Project management】 1. Provide clear action proposal by project base. 2. Design flow chart and easy wireframe for cross-function communication and co-work. 3. Work closely with IT, designers, even outside vendors on UI frames, and prototype. 4. Formulate and conduct series of A/B testing to test different hypothesis to improve overall CRO and add-on rate 5. Project management incl timeline and deliverables. 6. Project performance tracking and be able to identify key factors. 7. Agency/Vendor management 8. Leverage agencies to optimize the digital marketing investment. 9. Learn new practices and tools from the market to get digital experience initiatives. 10. Reporting : Regular basis reporting incl CRO performance review and project updates. 【Agency/Vendor management】 1. Leverage agencies to optimize the digital marketing investment. 2. Learn new practices and tools from the market to get digital experience initiatives. 【Reporting】 1. Regular basis reporting incl CRO/ Add-On performance review and project updates.

【 About the role 】 The expectation for Commercial Operations & Data Analyst position is to anticipate, develop and continually evolve how we operationalize and support core processes, systems, and data to meet the current and future business need. Through close cross-functional business partnership, this role is responsible for operationalizing several prioritized business analytics commercial programs and/or systems. The role requires strong focus on ensuring delivery of meaningful and insightful reporting to drive operational simplicity, increase commercial/user effectiveness and efficiency. Concurrently, the role manages the day-to-day administration, systems operation, and key reporting requirements. This role requires flexibility and agility to meet objectives as business requirements and external environment evolve. 【 What you'll do 】 • Prepare timely and accurate business performance reporting and analysis in accordance with internal needs, via MS Power BI and/or other BI tools. • Support all the internal stakeholders in preparation of complex and ad hoc analysis reports to provide business insights. • Runs monthly sales forecast in cooperation with trade department using multisource data management. • Support the internal implementation of structures, tools, and processes, prepare, and perform related UAT and training if needed. • Work as a collaborative team member of Sales & Marketing and cover both technical and production support as required. • Actively proposes improvements, enhancements, and new solutions and/or approaches to the existing business Intelligence tools of reporting(in collaboration with Global/Regional Teams) to support business with deep and accurate inputs and actionable insights。 • Understanding from a user perspective of key business tools–Customer Relationship Management systems(CRM’s). Develop skills to become a Power User over time。 【 Benefits 】 ・優於勞基法的休假制度與補助項目 ・每兩年提供員工健康檢查補助，重視您的健康與職涯發展 ・員工旅遊補助，讓工作與生活兼顧 ・三節禮品或禮金，感謝您的辛勞付出 *此工作為Adecco派遣至客戶端 *此職位為長期派遣需求，歡迎期待穩定工作的您! *公司辦公室資訊: 110 台北市信義區松高路

地點： 台北 — 辦公室位於 台北 101 大樓，可俯瞰整個城市美景 語言能力： 中文為母語（必須），具工作層級英文能力 職位概要 我們正在尋找一位 初階商業分析師（Level 1-2） 加入 IT/BA 團隊，參與大型保險專案。此職位主要負責蒐集、分析及轉化業務需求，並將其落實為有效的系統與流程解決方案。理想人選應具備 保險行政作業、業務流程設計 與 資料分析 的實務經驗，能確保所提出的方案符合業務目標、時程與合規要求。 此職位位於 台北 101 辦公室，享有現代化工作空間與壯觀的城市景觀，交通便利、環境舒適。 主要職責 • 蒐集並分析使用者需求，設計業務流程並提出合適的系統解決方案。 • 與開發與測試團隊合作，驗證解決方案、定義測試案例並支援使用者驗收測試 (UAT)。 • 根據成本效益分析與公司策略，評估並排定業務需求優先順序。 • 撰寫文件、提供培訓並支援使用者了解系統功能與流程更新。 • 確保系統交付符合品質、成本與時程目標，並協助系統上線與後續支援。 • 遵循資訊安全政策，確保所有業務活動符合法規與內部要求。 職位要求 • 商業、管理、資訊或相關領域之大學或碩士學位。 • 至少 5 年保險作業、流程規劃或系統分析（壽險或產險）相關經驗。 • 具 3 年以上保險系統需求分析與業務流程設計 經驗。 • 熟悉 MS Office (Word, Excel, PowerPoint, Visio, Project) 及 UML (Use Case)。 • 具備良好的邏輯思考、分析與問題解決能力。 • 具優秀的中英文書面與口頭溝通能力。 • 能獨立作業並具跨部門協作能力。 加分條件 此職位將直接參與 保險產業數位轉型 的核心專案，並在 台北 101 的國際化環境中與專業團隊合作，接觸大型企業級系統。您將能在舒適的現代辦公環境中工作，享受絕佳城市景觀與豐富的學習成長機會。

■Job Summary: We are seeking a detail-oriented and analytical Financial Analyst to join our team. The ideal candidate will be responsible for tracking and analysing a company's financial performance and market conditions against AOP/forecast and helping senior management to make tactical and strategic decisions by providing regular reports and financial insight. ■Key Responsibilities: - Analyse financial data and create financial models for decision support - Forecast future revenues and expenditures to establish cost structures and determine capital budgeting Monitor and analyse monthly operating results against budget/forecast. - Report on financial performance and prepare for regular leadership reviews - Develop financial models, conduct benchmarking and process analysis - Identify trends, advise the company and recommend actions based on sound analysis - Prepare and maintain financial planning, reporting, and budgeting systems - Work closely with the accounting team to ensure accurate financial reporting - Assist with pricing strategies, financial risk assessments, and investment opportunities - Present financial summaries and business recommendations to management ■Qualifications: - Bachelor’s degree in Finance, Economics, Accounting, or a related field - 5 years of experience in financial analysis, planning, or related field - Strong understanding of financial statements, budgeting, and forecasting - Proficiency in Microsoft Excel and financial modelling - Experience with financial software and ERP systems (e.g., SAP, D365, Essbase) - Excellent analytical, problem-solving, and decision-making skills - Strong attention to detail with the ability to manage multiple projects - Effective communication and presentation skills ■Preferred Skills: - CPA, CFA, or other relevant certifications - Experience in retail industry would be advantageous. - Familiarity with data visualization tools (e.g., Power BI, Tableau)

The Ferrari Sales Operations team leads the optimization and development of business processes to support both short and long-term commercial targets’ attainment. In this role, you will contribute to business planning, performance tracking, and cross-functional coordination. Serving as a central hub for business intelligence, operational excellence, and strategic alignment between the dealership and Ferrari Regional Office/HQ, you will help ensure Ferrari’s agility and market leadership in Taiwan. You’ll collaborate with a talented team across new and pre-owned sales, finance, marketing, IT, and aftersales to shape strategy and drive business impact. Business Planning & Forecasting • Facilitate monthly/annual business planning and rolling forecasts in collaboration with Sales, Aftersales, and Finance. • Analyze sales performance, personalization trends, and CRM data to support strategic planning. Operational Excellence • Develop and maintain dashboards and reports to enable data-driven decisions. • Proactively identify business risks and opportunities, support mitigation planning. • Manage and optimize sales order processes (MODIS, EEP). Cross-functional Collaboration • Act as the supportive liaison with Regional Office and HQ for planning, reporting, and special projects (BEV). • Coordinate allocation planning and pricing strategy inputs. • Serve as an analytics partner across functions (New Car, Pre-Owned, Personalization, Aftersales, Finance) to identify opportunities and enhance outcomes through automated solutions. Strategic Projects • Support key initiatives to enhance customer experience (Dealership Experience Guideline), digital tools (Ferrari Insight Bot), and process efficiency (Sales Automation Project).

此職務你會與其他管理、PM、工程師夥伴們一起優化產品系統，透過數據分析提供團隊數據進而提供策略性的建議，一同打造更好的操作介面。 1. 數據閱讀與分析能力。 2. 統整數據、用戶研究、市場分析後，根據目標打造符合市場需求的功能。 3. 與研發、設計、測試團隊緊密合作，制定符合成本效益的產品規格。 4. 訂定、追蹤專案時程、測試及後續上線後的成效追蹤和維運管理。 5. 質量管理：監控專案的質量標準，確保交付的成果符合組織的質量期望，推動和實施質量改進措施。 6. 專業發展：持續學習和更新專業知識。 7. 參與業內研討會和培訓，了解最新的專案管理趨勢。 8. 協作和培養領導力：促進協作和團隊合作，建立正面的工作環境。培養自身領導力，激勵團隊成員達成共同的目標。 9. 風險管理：識別、評估和管理專案可能面臨的風險，並制定應對策略以最大程度地減少對專案的影響。 10. 報告與評估：定期向管理層報告專案進度、問題和解決方案，並根據專案結束時的結果進行評估和學習。 【加分條件】 1. 熟悉Linux 指令、Windows cmd 指令、Apache、Nginx、和 SSH key

【職位簡介】 你是否對數據充滿熱情，喜歡用分析說話？ 現在就是你的機會！目前正擴編新增一位市場數據分析達人的職位，目的為優化團隊的數據與流程，你將負責跨品牌數位行銷成效數據的整合、分析與策略建議，並持續優化結案與提案流程，提升運作效率與決策品質 【工作職責】 _每月生成跨品牌的數位行銷成效報告及趨勢分析 _分析結案報告並提出可行的優化建議 _為新企劃或提案提供基於數據的策略建議 _彙整並驗證各品牌提供的數位行銷成效數據，按照客戶格式進行整理 _建立並維護跨品牌的一致性資料庫，確保數據的統一性與可追溯性 【需求條件】 _2年以上數據分析、市場分析相關經驗，具備行銷公關專業經驗者佳 _流利英文能力，具備國際客戶或跨國團隊溝通經驗者優先 _良好Excel能力，熟悉如Google Data Studio、Power BI 或其他 BI 等工具應用能力 _能獨立完成數據分析並輸出具策略價值的建議

主要工作內容是資料擷取與整理、統計分析，圖表整理以及投稿協助，主要資料類型如下： 1. 衛生福利資料科學中心 2. 醫院電子病歷資料庫 3. 臨床收案資料 (生物醫學統計) 4. 藥廠的臨床試驗 (生物醫學統計)

About inline inline is a software startup focused on maximizing restaurant efficiency by managing tables and reservations. We have thousands of restaurants including leading chain brands, Michelin-starred restaurants, shopping malls, and busy brick-and-mortar restaurants. We also partner with food-tech platforms, social apps, and various media services to grow exposure and business for inline restaurant customers. Our team is launching and exploring more global opportunities in key cities, including Tokyo, Osaka, Hong Kong, Taiwan, Kuala Lumpur, Vancouver, Melbourne, Sydney, and the cities in the US. For people with solid professional skills and talent, who are highly motivated to expand their careers and learn in a fast, flexible environment, we have several opportunities to build the business with our team and write the legend inline for the next thousand partners at a rapid pace. The Role At Inline, the primary responsibility of the Data Manager, Business Operations is to enhance the efficiency and effectiveness of our Customer Success Management team by means of analysis and process optimization, with a focus on customer maintenance and retention. To succeed at Inline, you must possess traits such as being highly organized, having a strategic mindset, being results-driven with a strong emphasis on quantitative outcomes, being adept at analysis, and the ability to demonstrate exceptional leadership and planning skills within a rapidly evolving environment. You will collaborate closely with various departments, including Sales, Customer Success, Revenue, Finance, and more. This role is central to the long-term development of our customer success management team and restaurant organization in Taiwan. If this sounds like you – read on! Key Responsibilities 1. Strategic Alignment - Collaborate closely with senior management and leaders across different countries to align market strategies with quarterly and annual company objectives. - Gain insights into market realities to develop team targets that are both feasible. 2. Data Analysis and Forecasting - Utilize data analysis and client trend assessment to identify potential customer and sales opportunities, contributing to informed decision-making. - Conduct thorough research and data analysis to provide accurate revenue forecasts. 3. Performance Targets and Bonus Structure - Set clear and attainable team targets that drive growth and revenue in accordance with company objectives. - Design a comprehensive bonus structure that incentivizes high performance. - Develop performance tracking reports that enable managers to effectively monitor pipelines and provide teams with insights into their performance progress. 4. Process Optimization and Automation Tool Development - Optimize existing processes while being able to construct new workflows, define prioritization for optimization, and clearly identify which process improvements will yield enhanced sales efficiency. - You will be responsible for developing and managing automated tools, ensuring the end-to-end process remains seamless and refined. 5. Project Management - Facilitate collaborations with cross-functional teams including revenue, finance, CSM, product, and global teams to ensure project success. 6. Team Management - Recruit, coach, mentor, and develop operation team and nurture an environment where they can excel through encouragement and empowerment