「69238_Account Technical Assistant Manager」的相似工作

Role Purpose: • Act as a project leader to lead the technology collaboration with customers and ensure the technical resources to meet the business objectives • Lead customer engagement, activities and workshops • Explore new customer collaboration opportunities • Execute and manage technology collaboration to meet project objectives • Leverage collaboration achievement to support business needs • Lead customer engagement, activities and workshops • Explore new customer collaboration opportunities Key Responsibilities: • Develop and maintain strong relationships with existing key contacts. Proactively engage to expand the network within customer R&D functions. • Establish new relationships through cold calls, industry events, exhibitions, and by leveraging existing networks. • Identify decision-makers, influencers, and information providers for targeted technologies and collaboration projects. • Gather technology information by visiting key contacts to enhance the technology portfolio of owned accounts. • Identify customer needs for technology development and communicate key requirements to internal stakeholders. • Coordinate internal resources to create technology offerings for proposed collaboration projects. • Lead the initiation and execution of projects for your owned accounts with cross-functional teams. Manage the project pipeline to maximize value for customers and the account team. • Identify technology development trends for your owned accounts to provide insights and technology reports to the account team and internal program team, aiding in the generation of account strategies and aligning with our technology offerings. • Perform missions and tasks assigned by supervisors. Experiences/Education: • Bachelor's degree or higher in Science or Engineering. • Experience in project management, business development, or marketing is advantageous. • Strong business and technological acumen, coupled with a proactive, can-do attitude. • Excellent communication and interpersonal skills, with the ability to establish relationships quickly. • Familiarity with display technologies and their extensions. • Keen awareness of the industry landscape, market intelligence, and the latest industry trends. • An eager learner with a growth mindset, target-oriented, and passionate about the transforming display industry. • Ability to manage multiple projects and work effectively across diverse skill sets, including strategic, technical, and sales. • Strong presentation and writing skills to communicate effectively with all relevant participants and stakeholders, both external and internal.

Day to Day Responsibilities: • Supplier Development & Qualification: -Collaborate with Div. Engineering / RQA / Procurement / Technology / AE for development, qualification of new materials or new suppliers to meet plants’ requirement. -Coordinate with RQA / AE(CE) to qualify and verify new materials or new suppliers in customer side -Lead suppliers' samples of trial run to deliver plants on time and to track quality status -Ensure supplier smooth transition from samples to mass production process • Supplier MP & IQC: -Manage suppliers through QA architectures or procurement strategies -Manage supplier PCN (4M change) and coordinate with supplier, Div. Engineering, Procurement and Technology • Supplier Audit & Abnormality: -Improve incoming material quality and related issues resolving -Migration Process Coordinate supplier of new change -Conduct supplier audit and ranking performance review -Reach quality agreement with suppliers, driving supplier quality management • Offload FS Quality Assurance: -Check offload FS input performance, issue CAR, review NP from sister plant -Work with sister plant for FS performance continuous improvement -Handle non-standard offload FS inventory -Analysis offload FS input result and point out opportunities

Key Responsibilities: • Manage Process Environment: Ensure stable conditions to maintain process quality and deliver output results. • ECU/Enclosure (Heat Exchanger) Operations: Oversee daily standard operation settings compliance and address abnormal issues in coordination with PDC. • Cold Repair System Retrofit: Ensure ECU/Enclosure system upgrades align with tank platform update requirements. • Equipment Maintenance: Plan and execute cold repair ECU/Enclosure equipment overhaul to ensure reliability. • Engineering Management: Oversee general and building maintenance-related engineering tasks. • SCADA System Management: Operate and maintain Facility system SCADA, ensuring effective monitoring and control. • End-of-Life Equipment Management: Mitigate risks by developing and executing upgrade plans for aging equipment. • Spare Parts Management: Ensure availability of spare parts to support equipment reliability and repairs. • Issue Root Cause Analysis: Investigate abnormal issues, execute problem-solving plans, and conduct well-documented procedures, PPA, and toolbox meetings. • Cost-Effectiveness: Optimize system operations to achieve cost-efficiency. • Compliance: Adhere to Facility MOC management rules and compliance plans.

Day to Day Responsibilities: • Manage Inventory (RM/PK/Parts) transaction with SCM. • Perform month end closing process and reconciliation. • Monitor Capital project spending with project leader and cash out planning. • Perform fixed assets management after Capital project serviced. • Support fixed asset physical write off process and prepare the Tax filing document. • Support finance justifications for cost improvement project or capital project. • Support Inventory and fixed assets monthly forecast and annual budget plan. • Analyze cost variances to identify risks/opportunities. • Work with cost reduction initiatives with cross function. • Collaborate with other department to implement new changes to procedure. • Coordinate capital fcst and cash out plan with engineers to improve accuracy. • Perform effective internal control practice. • Adhoc requests to support plant and Division as assigned.

Purpose of the Position: The Digital Solution Development Team builds and maintains AI-enabled digital platforms to improve product quality and operational efficiency. Partnering with Manufacturing, Quality, IT, and MT&E, this role turns shop-floor, QA operation and quality-control pain points into solutions including image recognition for process audits, traceability and process-compliance monitoring, critical KPIV/KPOV analysis, and MES‑integrated dashboards and analytics—advancing the Perineum quality roadmap toward Zero Quality issue and Zero Defects. Day to Day Responsibilities:  Develop 0 to 1 digital platform and tool to drive product quality improvement and operational efficiency. Skill included in computer programing for procedure flow and image recognition.  Operate and continuously improve existing solutions.  Family with data pipeline for analytic models’ utilization.  Aid in evaluating statistical/machine learning models to determine the validity of analytics results.  Support in testing and improving the accuracy of machine learning models.  Help create visualizations and dashboards to assist the company in interpreting and making decisions based on data.  Provide constructive recommendations to the engineering team based on data-driven insights.  Collaborate with Manufacturing, Quality, IT, and MT&E to translate Quality operation and Quality-control pain points into data-driven solutions and deploy them to production. Education & Experience: • B.S or above degree in Statistic, Mathematics, Computer Science, Information Management, Industrial Engineering or related • Have Quality dept experience is plus. Required Skills • Basic understanding of data analysis techniques and theorems, including statistics, machine learning, and deep learning. • Basic proficiency in Python and SQL programming. • Experience or familiarity with computer vision (e.g., CNNs, YOLO) and web frameworks (e.g., Flask, Streamlit, Django) is preferred. • Experience with HTML, JavaScript, CSS, and jQuery is a plus. • Good English comprehension in speaking, writing, and reading. • Proactive self-learning capability in a high-dynamic working environment.

Purpose of the Position: Seeking environmental engineering resource to lead initiatives related to PA (pollution abatement) / WWT (wastewater treatment) design, construction, commissioning, upgrade and operation support of Corning manufacturing infrastructure and associated equipment. Also focus on environmentally friendly products, process, and equipment technology with sustainability Day to Day Responsibilities: • PA/WWT design, installation, commissioning and start up • Extend Sustainability/ESG CoE capability/products to Asia. Across design(research), development and engineering for products and manufacturing process technologies with sustainability • Environmental Equipment FAT and issue FAT report • Review and implementation JSA (SWMS) with safety team and vendor • Issue weekly/monthly report related to safety, schedule, and quality for construction and commissioning • Work with Contractor, project team, safety team and site leaders to address any installation and commissioning issues

KLA美商科磊致力於維護身心障礙者就業權益，歡迎領有身心障礙手冊或證明的夥伴投遞履歷，加入KLA！ The future is ours to create. Whether it’s a driverless car, VR experience, or factory robotics, we help turn theory into possibility. We help create technological devices and ideas that transform our future and shape our current life. We’re looking for Customer Service Engineers who contributes the support and provide unique customer value in the global electronics ecosystem. You will be able to learn the advanced mechatronic engineering and collaborate with leading customers across the globe, our expert teams of physicists, engineers, and problem-solvers design solutions that move the world forward. Roles and Responsibilities • Evaluates, analyzes, diagnoses and troubleshoots technical equipment problems via telephone or at customer site. Ensures equipment improves customer production. • Repairs of system level problems (which have multiple causes and for which no standard procedures exist) at customer sites. • Represents the company to the customer and assume accountability for customer happiness with service. • Assures operational quality of system equipment. Coordinates actions with customers to minimize down time. • Provides assistance to Installation Engineer in resolving problems. • Prepares fields service reports on customer support activity and provide documentation to other supporting functions on re-occurring problems. • Build positive relationship with customers and increase customer satisfaction by resolving sophisticated requests and issues. • Contribute to the Capturing, Re-use, Collaboration, and Improvement of knowledge using available systems • Develops and handles return materials authorization (RMA) processes for ensuring customer returns, exchanges, service and repairs are done with speed and accuracy and all client/customer service delivery issues are resolved. • Executes technical critical issues with detailed problem statement and pass-down to work with system engineering technical team in customer site. • Estimated travel is 20% once trained in the classroom as part of on-the-job training program. Although, much of the job responsibilities will be performed in the office or at the customer site supporting various projects and initiatives. In addition to problem diagnosis and resolution, other support duties will include characterization and support of customer demos and field projects. *Please visit and apply on our career website: https://kla.wd1.myworkdayjobs.com/zh-TW/Taiwan/job/Hsinchu-Taiwan/Customer-Service-Engineer-Hsinchu_2102329

Purpose of the Position: Artificial Intelligence Control Engineer with responsibility to develop and participate on project proposing, researching, designing, developing, testing and deploying solutions for internal systems. Would participate on project teams to deploy state of the advance, effectiveness, valuable and reliable control solutions. Day to Day Responsibilities: • Provide Artificial Intelligence Control solutions to support business requirement. • Continuously develop control model and improve AI model efficiency and effectiveness •Integrate systems and technologies to deliver result into control systems and ensure real-time functionality • Work with team to develop system requirements, establish design constraints, and set priorities. • Initiate and lead AI control solution projects as appropriate to support competency and capability development to advance operational competitive advantage and build pipeline of engineering talents. • Be responsible for establishing documents, trainings and development programs/processes to enhance team’s competencies, capabilities and skills in core technologies through project assignments, trainings, coaching, seminars and conferences. Education & Experience: • Bachelor’s degree and above in Electrical Engineering, Control Engineering, Mechanical Engineering, Computer Science or Information Technology or relatives. • 2+ years of relevant experience in Artificial Intelligence manufacturing solution project, include but not limit in: - PHM(Prognostics and Health Management), machine learning, deep learning - AOI(Automated Optical Inspection), Machine/Computing Vision - AI-based Control Systems, Digital Signal Processing and Automation - Motion Control, Robotics control, System Modeling. Required Skills: • Skilled in Python, TensorFlow, or PyTorch for model training and deployment. • Skilled in C++, C#, Matlab development tools. • Proficient in machine learning and deep learning techniques applied to dynamic control systems. • Proficiency in common machine learning algorithms (e.g., SVM, random forests, YOLO). • Understanding of industrial automation processes and equipment operation principles. • Ability to integrate AI models with control systems (e.g., PLC, SCADA) seamlessly. • Knowledge of control algorithms (e.g., PID, MPC) and experience with Simulink modeling. Desired Skills: • License in Artificial Intelligence • Equipment design and basic mechanical knowledge • Electrical standards in the design of control systems • Industrial SCADA and DCS (e.g. GE iFiX, LabView) • Logic and sequencing control using HMI / PLC (Mitsubishi, Siemens or Allen Bradley) • General process understanding

1.規劃及執行內部稽核作業、出具相關報告及追蹤改善。 2.完善內部控制制度及管理規章之發行與管控。 3.協作公司審計委員會與董事會匯報稽核計畫執行情形。 4.執行各項稽核及異常事項持續追蹤改善。 5.主管交辦事項。

(1)Product Development Support (30%) -Coordinate with suppliers for quality and timely product delivery. -Review supplier’s tool design, process flow, equipment selection, and DOE proposals to ensure design meet compliance. -Review progress of development activities at supplier locations. -Assess supplier readiness to support pilot run and 1st mass production. -Provide team members with feedback about factory productivity and product reliability. -Initiates or directs design changes to ensure product meets regulatory compliance. -Review BOM construction for parts compatibility. -Cost construction analysis and evaluation. -Work with US design engineering team and suppliers on drawing updates. -Communicate foreseen issues with Product Team for discussion, possible solution and implementation. (2)Design support (30%) -Work closely with US Industrial Design team and US Design Engineering team to create and refine product concepts, CAD models and technical drawings to meet performance, safety, and cost requirements. -Work closely with US Design Engineer team, Safety team and QA to create the Test Plan documenting testing needed for qualification and on-going production monitoring. -Prepare and maintain design specifications and Engineering documentation consistent with QBP standards. -Conduct simulations, prototype testing, and design validation to identify and resolve technical issues. -Support jig and fixture creation. (E-Bike fixture and others) -Familiarity with SolidWorks for 2D/ 3D Modeling. -Coordinate with suppliers to ensure the design documentation and Test Plan are aligned with QBP’s requirements. (3) QC support (20%) -Facilitate effective FAI (First Article Inspection) and New Model Release (NMR) process with a clear inspection and test criteria for quality control in production phase. -Ensure the product packing in good condition to avoid the damage happened during shipment. -Work with QC team to create necessary quality documents and standards. -Interpret engineering drawing including GD&T. (Geometric dimensioning and tolerancing) -Lead or support trouble shooting and resolving issues according to CAPA process. -Support production drawing revision and ECN (Engineering Change Notice) process. (4)Project management (10%) -Work with Q-Taiwan Project Coordination team to organize project kick-off, review, and project status update meeting. -Work with Project Coordination team to ensure project schedule remains on time -Facilitate transparent visibility and effective task results through Workfront. -Use visual tools to manage both research and development projects. (5)Supply Chain Support (10%) -Share the new technology and specification by building up the related documents. -Support new supplier development and evaluation. -Support sourcing activities and new and existing supplier audits. -Successfully lead new project phasing into production by organizing test & pilot run implementation; connecting with Supply Chain team for problem prevention, including capacity, material preparation and costs.

About Giant Group: Giant Group, founded in 1972, has evolved from an OEM for bicycle components into a global leader in the cycling industry. Our unwavering commitment to the highest quality has propelled us to the forefront of innovation. With multiple brands under our umbrella, including GIANT, Liv, momentum, and CADEX, we continuously raise the bar and create limitless possibilities in the world of cycling. Role Overview: As the Global Audit Specialist, you will play a crucial role in developing and managing our global audit strategy. We seek a strategic thinker who can conduct comprehensive audits and evaluations across all domestic and international subsidiaries, including factories and sales units. Your efforts will enhance operational efficiency, strengthen internal controls, and ensure compliance with regulations. The audit scope will encompass production, sales, research and development, and finance. Collaboration across borders is essential, ensuring seamless communication and alignment to promote best practices and foster cross-national synergies. Responsibilities: 1. Conduct operational audits to assist the company in improving operational efficiency and effectiveness. 2. Perform internal control checks based on risk assessments. 3. Execute audit-related tasks as required by law and assigned by supervisors. 4. Develop and implement annual audit plans. 5. Provide internal control recommendations based on audit reports and track audit findings. 6. Conduct project audits and provide relevant suggestions through project audit reports. 7. Assist in process improvement and optimization of system documentation to enhance corporate governance.

• 負責電力相關系統之操作運轉維護/異常排除/改善提案等相關業務 • 系統異常處理及執行相關緊急應變程序 • 系統運轉操作及維修保養 • 系統持續改善建議及執行 • 系統相關業務執行 • 參與部門相關稽核、活動

• Manage and patrol Facility systems (Power, Water, Gas and HVAC…) within the Plant utility requirement 管理及巡檢廠務系統 (電力、水、氣體和空調系統...) 以滿足工廠公用設施的需求 。 • Emergency response for facility systems abnormal and production utility case 針對廠務系統及生產相關設施發生異常時執行緊急應變處理 • Operation, maintenance, improvement and evaluation planning of Facility systems 廠務系統的操作、維護、改進和評估規劃。 • Execute related tasks of facility systems and ensure timely solutions of system or equipment issues. 執行廠務系統相關任務，確保系統或設備問題得到及時解決。 • General and building maintenance related engineering management 一般事務和建築物維護相關的工程管理。 • Analyzes abnormal cases of Facility system and report out the issues with professional data analysis and clear logical process 使用專業的數據和清晰的邏輯來執行廠務系統的異常分析報告。 • Facility system SCADA operation and maintenance 廠務監控系統SCADA的操作和維護。 • Achieve the cost-effectiveness of system operation 實現系統運行的成本效益。 • Meet Facility department requirement and conduct rigorous change control and clear communication with all. 符合廠務部門要求來執行嚴格的變更管理與清晰溝通。 工作所需的知識、技能及能力 Job Specification (Knowledge, skill & ability): • Related experience on facility operation and maintenance of Electrical system, HVAC, machinery, water treatment, gas and firefighting system 具備電力系統、空調系統、機械設備、水處理系統、氣體系統和消防系統操作和維護的相關經驗。 • Skill of troubleshooting for facility systems 具備廠務系統故障排除的技能。 • Positive working attitude 積極的工作態度。 • Work well within team group. 良好的團隊合作能力。 • Good working PCPD following. 良好的PCPD遵循能力。

1.保稅工廠業務管理 2.進口及出口業務管理 3.年終盤點結算及一般請款作業 4.電池危險品及一般物品進出口及報關作業 必要項目： 1.具備保稅工廠保稅業務人員證照 2.三年以上進出口業務工作經驗 3.具備保稅、關務相關工作經驗

【職務概述】 研華的 Industrial Equipment Machinery團隊專注邊緣運算應用產品，拓展半導體、電子製造等產業設備的應用方案。 此職位為智能系統事業群台灣區業務代表，負責開發台灣區半導體、電子製造及自動化應用商機，並且協助客戶拓展海外 ( 日本，東南亞 )生意需求，利用研華產品技術優勢提供專業的服務，協助客戶成長。 【工作內容】 -負責半導體，電子製造產業自動化商機開發 -客戶經營及關係維繫 -客戶管理計畫及專案執行 -制訂業務計畫，拓展產業夥伴、建立合作關係以增加新商機及業務成長 -定期向單位主管報告銷售結果、業務推展及關鍵行動計劃 【具備條件】 -工作經歷：3年以上業務工作經驗 -學歷要求：大學(含)以上 -科系要求：理工科系為佳 -具備證照：汽車駕照 -熟悉以X86 系統為主的 PC 硬體架構和自動化產業知識 【加分條件】 -電機/電子/機械相關科系 -有 IPC 經驗和知識者優先 -具備業務高抗壓性高、高EQ和樂觀進取的特質

Provide support to Asia sales team. Keeps schedules, documentation and information. Coordinates various sales activities by printing, issuing material, filing important documents and communicating relevant information. Ensures the adequacy of everything to be processed. 【Position Responsibilities】 1. Coordinate sales team by managing schedules, filing important documents and communicating relevant information. 2. Ensure the adequacy of sales-related equipment or material. 3. Respond to complaints from customers and give after-sales support when requested. 4. Store and sort financial and non-financial data in electronic form and present reports. 5. Handle the processing of all orders with accuracy and timeliness. 6. Inform clients of unforeseen delays or problems. 7. Monitor the team’s progress, identify shortcomings and propose improvements. 8. Assist in the preparation and organizing of promotional material or events. 9. Sales Event Coordination: gather and ship support product and material for key sales events including Taichung Bike Week, Taipei show, and rest of events. 10. Forecast Support: assist in collecting forecast data for sales reps in Asia. Build new forecast templates for sales reps at the beginning of model year. 【Specific Skills and Abilities】 1. Strong working knowledge of MS Word, Excel and Outlook. 2. Good administrative, organizational, and problem-solving skills. 3. Ability to self-manage time effectively to achieve defined goals. 4. 2-3 years bicycle industry sales support experience will be a plus.

速聯(SRAM)創立於美國芝加哥，台灣分公司也在2025年慶祝開業三十四年，我們擁有包含自行車傳動系統品牌速聯(SRAM)、ROCKSHOX(避震器)、ZIPP(輪圈)與QUARQ(功率計)、Hammerhead (GPS導航車錶)、TIME(踏板)在內八個世界知名自行車關鍵零組件品牌。本公司研發、測試與生產世界各地職業選手、自行車騎士熱愛的的高性能電輔自行車動力系統、無線電子變速系統、避震器、功率計GPS導航車錶及車衣等產品，透過SRAM、ROCKSHOX與ZIPP等品牌，組成高階自行車零組件的生態系。 速聯(SRAM)台灣分公司自成立以來，持續拓展對自行車產業之影響力並追求最佳的工藝水準，目前在台中地區營運四個據點，年營業額達新台幣六百億元，員工逾二千人，生產製造各品牌產品行銷全球，呼應公司創立宗旨「相信自行車的力量」。 Senior Accountant一職隸屬速聯(SRAM)財務團隊，向該團隊台灣分公司主管匯報，在以下領域發揮貢獻: 【PURPOSE】 作為台灣財務部重要成員，協助團隊達成部門的功能性目標與任務。 除日常的會計流程外，亦需處理較具複雜性的會計與稅務相關事務。 •編製會計分錄及負責審核相關帳務，以確保正確與即時的帳務處理 •編製內部與外部報告，並協助外部稽核作業 •處理較具複雜性的會計交易及稅務事務，以符合一般公認會計原則(GAAP)及相關法令規範 •與會計團隊合作，製作及更新會計流程文件 •具備團隊合作精神，協助主管及其他團隊成員 在上述主要工作內容之外，還有兩項重要職責: 1. 持續尋求流程改善的機會，並積極參與相關專案 2. 與跨部門或跨國團隊合作，執行會計作業 我們期望能邀請具備: 1. 跨國公司或四大會計師事務所工作經驗；擁有美國或台灣會計師證照尤佳 2. 良好的中英文溝通能力 的您加入速聯(SRAM)

Job Description Make Your Mark. Shape Your Future. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of nearly 60,000 professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, CRAFTSMAN®, CUB CADET®, STANLEY® and BLACK+DECKER® What You’ll Do As a Product Engineer, you’ll be part of our HTAS Engineering team located in Taichung, Taiwan. You’ll get to: Works with global team for NPD, Productivity and Quality issue. CAD modeling skills needed in 3D/2D CAD, Creo - Pro Be proactive, takes responsibility for product development quality and project timeline. Troubleshooting and communication skills Who You Are You always strive to do a good job…but wouldn’t it be great if you could do your job and do a world of good? You care about quality – at every level. You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. In fact, you embrace it. You also have: Bachelor’s degree in mechanical engineering. 2-3 year working experience in product development. English ability: Intermediate or TOEIC 540. Knowledge with material applications, manufacture processes, including injection molding, metals, heat treatment, casting, and plating metal stamping. How You’ll Feel We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to: Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths. Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera® and online university. Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity and inclusion. Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back and sustainable business practices. What’s more, you’ll get that pride that comes from empowering makers, doers, protectors and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us!

YOUR TASKS AND RESPONSIBILITIES: 1. Cooperate with R&D researchers to generate the technical data and services for materials promotions including customer feedback tracking. 2. Establish the knowledge and know-how in molding relevant field, and define technical standards to enable best practices in all technical areas in collaboration with INN technical lab aligning to technical parameters in customers side. 3. Assist R&D researchers to find out the RcA of customers complaint, but also hand-over of his/her specific technical work package to lab relevant colleagues (QC) for following quality tracking. 4. Foster experience exchange and promote knowledge transfer between sites within the region. 5. Provide technical training to customers about material, processing and design guideline. 6. Establish new testing method, SOP which are able to simulate real situation as close as customers in strategic key industries. 7. Knowledge of common laboratory procedures and skill and mechanical aptitude in handling laboratory equipment as well as modifying/adapting laboratory equipment for specific development programs. 8. Work together with production, product management. Assist Head of Innovation TPU APAC to manage day to day business. Value added: 1. Independently execute all project related tasks as project lead, including but not limited to: meetings and events management, data analysis & reporting, project plan and scope management, to ensure quality results. 2. Support business development with sales team in several countries of APAC, such as Taiwan, China and Vietnam including Japan. 3. Establish network of lab technical discussion with experts locating in DOR and DCP. 4. Capable person who is easy to catch up machinery more in detail acting as an expert or consultant for specific test.

【Position Summary】 Account Representative is responsible for inquiry response, order management and analysis, shipment arrangement, claim process, etc. for worldwide customers and factories. He/she also provides the necessary support (customer visit / training) to sales team and Sr Account Representative(s) and Supervisor for better business service to customers and factories. The Account(s) he/she would be assigned are typically difficulty or complex. 【Position Responsibilities】 • Responsible for all phases of customer order operations including order entry, order confirmation, order revision, pull-in or push-out adjustment, payment and shipment arrangement. • Work independently on processing complex orders from customers and resolving order/delivery issues. • Acting as liaison between customers, production, and sales team to resolve issues. • Tracking and ensuring that systems are updated with the latest information on product shortage, expected delivery date, and price change, etc. • Analyzing and summarizing order reports to sales team or the management to support business decision making. • Drive result by working with the internal cross functional teams including planning, purchasing, production, finance, and shipping to make sure customer orders are planned, executed, and shipped on time. • Review and coordinate claim cases from customers. • Use of customer portals if required. • Provide response to inquiry from factories in a timely manner. • Support sales team for coordinating customer activities or customer visits in Taiwan if needed. • Provide sales team with situational awareness regarding all aspects of customer activities. • Special assignments from supervisor or manager depending on business status.