1. 根據預先通知建立檔案,從客戶服務團隊接收S/N,並創建HAWB和MAWB。
2. 為報關建立檔案,執行EDI,發送預警通知,並在系統上發布信息。
3. 聯繫並協調機場航廈操作團隊,檢查危險品貨物的處理流程。
4. 為團隊發展做出貢獻,並根據公司政策確保及時開票。
5. 主動參與公司的業務卓越計劃和相關項目。
6. 簽發轉運許可證,安排卡車和倉庫需求,並提供客戶報價。
7. 從發貨人接收文件,分解並分發到各個檔案中,計算費用,並與海外代理和合作裝載進行費率談判。
8. 為客戶提供服務,與特定客戶聯絡以維持客戶基礎,並協助處理海外代理和客戶查詢。
1. Set up files based on pre-advice, receive S/N from the Customer Service team, and create House Air Waybill (HAWB) & Master Air Waybill (MAWB).
2. Create files for customs brokerage and perform EDI, send pre-alert notifications, and post information in the system.
3. Contact and coordinate with the airport terminal operation team and check the process on DG cargo handling.
4. Contribute to team development and ensure timely billing in accordance with company policy.
5. Proactively participate in the company’s Business Excellence Programs and projects.
6. Issue transfer permits, arrange trucking and warehouse requirements, and provide customer quotations.
7. Receive documents from shippers, break down and distribute them into files, calculate charges, and negotiate rates with overseas agents and co-load.
8. Provide customer service, liaise with specific customers to maintain the customer base, and assist in handling overseas agents and customer queries.
Introduction to the job
Do you like challenges and do you want to work in a fast pacing supply chain environment to support some of the biggest semiconductor companies worldwide? Are you familiar with Logistics Operations and like to managing urgent demands on a daily basis?
If this sounds like you and if you have a strong customer oriented mindset, here is your mission.
Role and responsibilities
For our Global Operations Center in Taiwan we are searching for Supply Chain Professionals. You fulfill the demand of our customers for spare parts and tools for their maintenance activities on some of the most complex machines in the right quantity and at the right time & cost.
Time is of the essence to ensure a seamless production of our customers without interruptions on our machines.
-Handling of urgent material requests from worldwide customers in a rolling 24/7 shift system with the right customer focus, while meeting all milestones related to communication and execution
-Monitoring of worldwide shipments
-Ability to resolve complex issues and drive improvements to further optimize processes
-Ability to support escalations and provide communication proposals for review
-Constructive and reliable communication with worldwide stakeholders from all departments within ASML
-This position requires shift work.
Education and Experience
Bachelor's Degree in related subject i.e. Supply Chain Management, Information Science, Engineering etc. preferred
-Minimum 1 year of relevant experience in an international company, semiconductor industry is preferred
-A tactical thinker with strong interpersonal and communication skills
-Analytical thinking and ability to organize and prioritize workload
Skills
Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues.
There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:
-Stress-resistant; act under high pressure
-Flexible; willing to go the extra mile for the customer
-Excellent professional communication in English, written and oral
-Drive for results; does not stop until solution has been found, even when obstacles arise
-Team player
-Change management competencies
-Convincing, pro-active and “can do” mentality
-Cultural awareness
-Experience with ERP system(s), SAP R/3 knowledge preferred
-Ability to prioritize
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
Need to know more about applying for a job at ASML? Read our frequently asked questions.
Jump start your career with this excellent opportunity to join the world's leading forwarding and logistics organisation and be part of our ongoing success story.
You will be enabling transport activities by executing bookings, entering orders + generating all required export /import documentation while liaising with our Customer Care Teams (CCL) + Revenue Care (RCC) teams to ensure all requirements are met (in a timely and efficient manner). As always, these activities are in line with all relevant governance + regulatory requirements.
• To create/complete shipment details in our internal transport management system, coordinate with all involved stakeholders + organize transport based on the customer promise, obtain DG approvals where required, escalating discrepancies as required.
• To monitor + report on the operational performance of carriers + other vendors as well as ensuring strong data quality is available for timely + accurate customer reporting.
• To create files for consolidation (Export) or de-consolidation (Import).
• To review + ensure alignment of shipping instructions including clarifying any deviations or conflicts while taking country regulations, export/import compliance, rate + routing information into consideration.
• To accurately submit/issue all required documentation within 24 hours of departure in a timely manner.
• To ensure departure + arrival confirmations (or deviations v. scheduled) are shared with CCLs.
• To ensure cost awareness + efficiency through timely, accurate cost/revenue updates including profit maximization by providing cost awareness to the CCLs + RCC.
• To support + resolve claims + disputes.
Bonded Operations in Free Trade Port Area(自由貿易港區保稅業務)
- Operation of bonded system GR (Goods Receipt) / GI (Goods Issue)
-Monthly report analysis
-BOM (Bill of Materials) application
-Handling bonded-related exceptions
-Reconciliation of bonded inventory accounts between systems
-Handling import/export customs declaration issues