Introduction to the job
Do you like challenges and do you want to work in a fast pacing supply chain environment to support some of the biggest semiconductor companies worldwide? Are you familiar with Logistics Operations and like to managing urgent demands on a daily basis?
If this sounds like you and if you have a strong customer oriented mindset, here is your mission.
Role and responsibilities
For our Global Operations Center in Taiwan we are searching for Supply Chain Professionals. You fulfill the demand of our customers for spare parts and tools for their maintenance activities on some of the most complex machines in the right quantity and at the right time & cost.
Time is of the essence to ensure a seamless production of our customers without interruptions on our machines.
-Handling of urgent material requests from worldwide customers in a rolling 24/7 shift system with the right customer focus, while meeting all milestones related to communication and execution
-Monitoring of worldwide shipments
-Ability to resolve complex issues and drive improvements to further optimize processes
-Ability to support escalations and provide communication proposals for review
-Constructive and reliable communication with worldwide stakeholders from all departments within ASML
-This position requires shift work.
Education and Experience
Bachelor's Degree in related subject i.e. Supply Chain Management, Information Science, Engineering etc. preferred
-Minimum 1 year of relevant experience in an international company, semiconductor industry is preferred
-A tactical thinker with strong interpersonal and communication skills
-Analytical thinking and ability to organize and prioritize workload
Skills
Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues.
There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:
-Stress-resistant; act under high pressure
-Flexible; willing to go the extra mile for the customer
-Excellent professional communication in English, written and oral
-Drive for results; does not stop until solution has been found, even when obstacles arise
-Team player
-Change management competencies
-Convincing, pro-active and “can do” mentality
-Cultural awareness
-Experience with ERP system(s), SAP R/3 knowledge preferred
-Ability to prioritize
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
Need to know more about applying for a job at ASML? Read our frequently asked questions.
About this opportunity
The Clinical Consultant is responsible for offering Treatment Planning Service (TPS) so as to guide doctors on ClinCheck treatment plan set up and explain about it with expertise. This role is to build Invisalign providers’ clinical confidence and competencies by demonstrating the clinical application through giving guidance and support to doctors’ own cases.
In this role, you will…
• Address any questions or concerns of the Customers related to the features and applicability of ClinCheck software and ClinCheck treatment plans as provided on the Invisalign Doctor Site (IDS).
• Assist Customers with new functions related to ClinCheck including the latest ClinCheck software, and any other update or new release of the foregoing Invisalign treatment planning software from time to time and other associated services.
• Assist Customers to assess case and provide guidance on case suitability.
• Review and advise on ClinCheck plan to have a more predictable set up
• Be a core member of projects for treatment planning, clinical support model projects or any other projects that require product or clinical input.
• Engage and influence cross-functional teams to deliver an excellent clinical customer experience for all Invisalign providers.
• Drive efficiency and effectiveness through all Clinical processes.
• Participate in proactive team efforts to achieve departmental and company goals where applicable
• Comply with all safety policies, practices and procedures. Report all unsafe activities to manager and/or Human Resources
• Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the team
• Other duties as assigned from time to time
In this role, you’ll need …
• Graduate of Doctor of Dental University, Bachelor Dental school (Must have)
• With Invisalign patient treatment planning and management at clinic or working in a corporate environment would be a plus.
• At least 2 years of Invisalign patient treatment planning and management at clinic
• Good technical knowledge and experience in dental
• Experience in training dentists/orthodontists
• Proficient in English
• Effective communication and presentation skill
• Regular business hours. Some outside hours in evenings and weekends, and travelling may be required from time to time
Please apply through Workday link, thank you.
https://roche.wd3.myworkdayjobs.com/roche-ext/job/Taipei/Technical-Support-Engineer---_202505-112742
You will provide engineering expertise in system installation, start-up, and field validation. You will also contribute to the readiness and operational success of new solutions. As a technical subject matter expert, you may take the lead in cross-BA (Business Area) initiatives aligned with Roche's strategic OKRs.
Key Responsibilities | 主要職責
Conduct routine preventive maintenance, calibration, and repairs on diagnostic equipment to ensure reliable instrument performance.
執行設備之日常維護、校正與維修,確保運作穩定。
Install and validate new instruments at customer sites in accordance with product specifications and compliance requirements.
依產品規格與合規標準,完成儀器安裝及驗證作業。
Collaborate closely with internal teams including Engineering, Customer Service, and Global Support Centers to resolve complex technical issues efficiently.
與內部工程、客服及全球支援中心密切合作,加速問題解決。
Document service activities, generate performance reports, and maintain accurate records in line with internal quality systems.
撰寫服務紀錄,維護完整的維修與績效報告。
Develop and deliver user training for customers, distributors, and internal stakeholders on equipment operations and safety procedures.
培訓客戶、經銷商與內部同仁,強化其設備操作與安全意識。
Manage spare parts inventory to ensure parts availability and cost control.
負責零配件庫存管理,確保資源充足且有效控制成本。
Serve as a key contact for customer inquiries and complaints, ensuring timely follow-up, case logging, and resolution through Roche’s global case management system.
回應客戶疑問與申訴,並透過全球案例系統及時回報與追蹤。
Lead or support cross-functional projects, coordinating resources to drive project execution and meet defined objectives.
主導或協助專案執行,整合資源以達成團隊目標。
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Who we are
At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.
Roche is an Equal Opportunity Employer.
<< 請提供英文簡歷 >>
本職缺
SLT(System-Level Test,系統層級測試)為模擬完整的使用情境來驗證晶片SOC(System On Chip),將來是否能在實際使用情境下正常運作。
本工作需要在實驗室內,負責整理不同Lots 批號的晶片,
並手動將正確待測晶片安裝到測試平台中,執行不同的測試程式與資料收集。
SLT (System-Level Test) involves simulating real-world usage scenarios to verify whether SoC (System on Chip) can operate correctly under actual conditions. This role requires working in a laboratory environment, organizing chips from different lots, and manually installing the correct chips onto the testing platform to execute various test programs and collect data.
工作內容 Job Responsibilities
- 管理晶片庫存: 不同批號測試晶片管理。
Chip Inventory Management: Manage testing chips from different lots.
- 執行測試工作: 測試工作執行與測試結果資料收集。
Test Execution: Perform testing tasks and collect test result data.
- 回報團隊: 測試結果與異常情形回報。
Team Reporting: Report test results and any abnormalities to the team.
工作時間 Work Hours
夜班: 12am - 9am ( 8小時,中間休息1小時)
Night shift: 12 am - 9 am (8 hours, including 1-hour break).
根據任務需求,可能需配合至其他地點執行相關工作內容。
According to task requirements, it may be necessary to work at other locations as needed.
所需專業與技術 Required Qualifications
- 3年以上工作經驗並曾在半導體或電子產業參與過產品測試。
Over 3 years of work experience, with involvement in product testing within the
semiconductor or electronics industry.
- 具獨立作業與快速學習能力。
Strong ability to work independently and a quick learner.
- 能使用英文與團隊進行日常溝通。
Proficient in using English for daily communication with the team.
優先考慮 Preferred Qualifications
- 有程式開發經驗。
Experience in programming (C, C++,Python,etc).
- 曾在IC/半導體產業工作經驗。
Previous work experience in the IC/semiconductor industry.
Job Responsibilities:
Essential duties include but are not limited to the following:
Deliver Results
• Achievement of Monthly, Quarterly and Annual Sales Targets, Operational Plan and Profitability Plan for Taiwan.
• Responsible for the working with assigned accounts and team within the organisation, including direction, motivation and development of sales plans, targets, and strategies and the removal of obstacles to success.
• Provide all appropriate reporting to Manager including feedback from customers on a weekly and monthly report
• Responsible for the sales area as ‘their business’ and be willing to take responsibility for its planning and development in what is a high growth business.
• Work closely with co-colleagues to develop a high-performance team in Taiwan.
Drive the Best Outcomes
• Acquire and maintain detailed knowledge of the company's products;
• Provide training in product knowledge, selling skills, and territory management, and Align Terms and Conditions of Business
• Co-operation with co-colleagues through observation during co-travel, frequent feedback and the analysis of data
• Evaluate levels of customer, product and systems knowledge via in-field assessment
• Provide appropriate training and field coaching as required.
• Build strong ethical business relationships with customers to ensure usage of our products and gain greater market share by focusing high value activity and selling,
• Ensure professional dress code and attitude is maintained at all
• Participate in proactive team efforts to achieve departmental, company goals and comply with all policies, practices and procedures.
• Work with the Manager to set Operational plan for future periods and perform other duties as assigned.
• Keep abreast of what competitors are doing; and update Marketing Manager of market intelligence and pulses in the market.
• Be responsible for all quality updates records and customer product feedback for Taiwan market.
• Perform other duties as assigned
Lock in Key Relationships
• Engage certified doctors and develop potential for new cases; engage non-certified doctors and establish their potential as an Invisalign provider and current submitters to develop Invisalign business
• Balance the short term operational needs with the long term organizational needs of the business
• Work closely with Marketing Manager to develop and implement sales and marketing strategies; such as management of Platinum Elite Accounts as well as opening new accounts and assist customers to achieve sales, distribution and display objectives.
Learn more about the role:
https://video.digi-me.com/align-technolog/jobs/marketing-sales/global-field-sales/jv_Align-Technolog_3
※彈性上班8:00~10:00(滿八小時之彈性下班)
~依學歷、經歷敍薪資,具醫療產業經驗~
~必備英文溝通順暢流利~
1. 分子診斷產品開發:市場調查、規格制訂、時程控管、產品行銷策略及國內外行銷活動。
Lead molecular diagnostics product development including market research, product specification development, timeline management and both domestic and international marketing activities
2. 分子診斷委託開發暨製造服務(CDMO)專案管理。
Project management for contract development and manufacturing organization (CDMO) services
3. 內外部產品教育訓練、服務方案解說及展示。
Internal and external product training
4. 遵循品質管理體系,即時處理客戶詢問、抱怨、產品保固、版本更新等問題
Follow the quality management system to promptly address customer inquiries, complaints, warranty, and version update issues.
5. 整合分析產品問題及導入改善對策。
Analysis of product issues and develop improvement plans