This position is responsible for resolving customer quality related issues and acting to resolve quality problems.This team will act as a key point of communication with customers on subjects as examples but not limited to customer complaints, customer requests. If have over 1 years quality related experience will be preferred.
【Key Responsibilities】
1.Customer claim and CAR disposition & follow-up.
2.Customer audit arrangement and finding follow-up.
3.Regular audit report preparation and meeting with customer.
4.Interface between PTI & customer on quality issue.
5.Strengthen customer relationship.
6.Satisfy customer on quality service.
【Problem Solving】
Recognizes and solves typical problems that can occur in own work area; evaluates and selects solutions from established options
【Interpersonal Skills】
Uses communication skills to exchange information; fluent English skill is perfect. TOEIC at least 600.
This role will lead the Package Design Project with R&D team members and deliver advanced and innovative packaging resolutions to clients. (Flip-Chip)
1.Package RFQ and structure & BOM selection.
2.Direct material evaluation and survey.
3.FA and Reverse Engineering.
4.Package design rule maintain & update.
5.Advance products design / NPI projects development.
6.Research & setup package roadmap / material roadmap.