「長榮文苑酒店(嘉義)_大廳副理」的相似工作

1.飯店住宿、餐飲、活動產品設計及規劃 2.專案文案撰寫，如社群小編及酒店宣傳工作 3.熟悉網路行銷及數據分析優先考慮 4.肯自我學習成長及接受任務挑戰精神 5.如具使用美工軟體尤佳

提供客人前檯及商務中心各項服務。

餐廳之日常業務正常運作，提供餐飲服務。

餐飲訂席業務之接洽安排、協調。

DUTIES AND RESPONSIBILITIES 工作職責 Assists the Front Office Manager in all aspects of their duties. 協助客務部各方面工作。 Assist Front Office Manager in execution of the management of staff. 協助部門人員管理。 Monitor Front Office personnel to ensure guests receive prompt, cordial attention and personal recognition. 確保客人得到及時有禮的接待並得到充分的重視。 Monitor Front Office personnel, to ensure IHG One Rewards members, known repeat guests and other VIPs receive special attention and recognition. 確保優悅會會員、常客和其它貴賓得到應有的關照和禮遇。 Control the availability of rooms, rooms types, accuracy of room count. 準確掌握客房銷售狀況。

Directs all aspects of secretarial work in the hotel, maintains the executive office and all matters relating to executive administration in a confidential, professional manner. Provides efficient and comprehensive secretarial services to Executive staff to meet the needs of customers. DUTIES AND RESPONSIBILITIES • Preparing monthly/quarterly operational results for meetings with owning company and board member. • Understand the responsibilities of other units and departments and co-operate with them. • Supervises the work of the Executive Office staff. • Access and use work processing computer packages and keep up to date with enhancements to latest upgrades. • Day-to-day secretarial work to include typing, filing, faxes and telephone etc. • Arranging internal / external appointments. • Taking minutes of Department Heads /ExCom meeting as requested. • Reports directly to and communicates with the General Manager on all administrative matters. • Cooperates, coordinates and communicates with Department Heads and other inter-departmental secretaries as appropriate. • Assess priorities of work and assist in organizing General Manager’s priorities. • Distribution of memos, letters and other information etc. • Maintain a filing and trace system. • Answer incoming telephone calls and either transfer, redirect or take a message. • Interacts with guests and individuals outside the hotel including, but not limited to, current and potential clients, owning company representatives, suppliers, competitors and other members of the local community. • Maintains the utmost confidentiality and discretion when handling business affairs. • Arrange room and restaurant reservations for VIP guests/personnel. • Demonstrate essential overall knowledge of the organization. • Understand the responsibilities of other sections and departments and co-operate with them. • Brand standard audit preparation • Communicate in both verbal and written with the owning company. • Collect ESG data for owning company. • Other tasks assigned by General Manager.

沒經驗，不知從何開始嗎？ 怕沒晉升機會，對職涯迷惘嗎？ \ 大樹歡迎你 / 業界首位！培訓資源滿滿滿！ 【工作內容】 這不只是收銀理貨，而是幫助顧客照顧健康，成為健康好夥伴！ ❒ 協助顧客選購保健品、嬰幼兒用品、醫療器材等日常健康產品 ❒ 協助顧客操作量測器材（血壓、血糖等） ❒ 學習店務營運與管理，晉升門市主管不是夢！ 【這工作能給你什麼？】 ✔ 百萬專業培訓，AI時代不怕被取代！ ✔ 多元職涯路徑！還有海外發展機會等你挑戰！ ✔ 各種激勵獎金，薪資沒有天花板！ ✔ 最快一年晉升主管，努力與實力被看見！ 大樹準備好了，你準備好了嗎？ 快來加入我們，讓更多人因為你變得更健康！

Manage the activities of a front desk shift ensuring that guests receive prompt, professional attention and personal recognition. Individual must be friendly, enjoy learning new things and working in a team environment. Must be flexible, willing to work smart, get along well with others and have the passion to go the extra mile to surprise and delight our guests. As part of the Indigo Team, individual may work in other areas of the hotel and may be trained to perform tasks and act in a secondary roll in support of our commitment to providing Inspired Service. At Hotel Indigo® we deliver inspired service. In all we do, we are vibrant, curious and original. • Be vibrant by carrying ourselves in a way that says to our guests we are energetic, motivated, confident. • Be curious by being aware of our hotel and neighborhood and going out of our way to help guests learn and discover what's going on. • Be original by building connections with our guests and being imaginative to create memorable experiences. DUTIES AND RESPONSIBILITIES • Reports directly to and communicates with the Assistant Front Office Manager on all pertinent matters affecting guest service and hotel operations • Provides functional assistance and direction to all departments • Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel • Supports and assists Front Office personnel and all departments at peak periods • Ensures VIPs and priority club guests receive special attention • Inspects front office and back of house regularly for cleanliness • Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff • Promotes inter-hotel sales and in-house facilities • Checks billing instructions and monitors guest credit • Analyses the rate variance report to ensure rooms revenue control • Takes action with the Property Management Systems (PMS) in emergency situation • Fully conversant with all hotel emergency procedures • Ensure working of all Front Office Policies and Procedures when night staff

1.熟悉櫃檯接待及旅客住宿登記服務。 2.總機、出納等相關作業與管理。 3.維護顧客關係、處理客訴及建立服務 滿意度標準。 4.館內相關問題(旅遊觀光，附加服務專 業說明)處理應對。 5.櫃檯相關事務及人員管理。 6.可配合輪班及輪休。 7.具備3年以上客務經驗及良好外語能力 8.網路OTA管理行銷

At Hotel Indigo® we deliver inspired service. In all we do, we are vibrant, curious and original. 在英迪格酒店®，我們為賓客提供充滿靈感且熱情的服務。我們朝氣蓬勃、求新求知、新穎獨特。 Responsible for providing a welcoming and efficient experience for each guest during all encounters. Create memorable moment for our guests by attending to their needs during all guest interactions. Implement and be fully knowledgeable on the IHG Loyalty Programs and Indigo Brand Standards. Meet Loyalty Enrolment and Guest Heartbeats consistently. 誠摯地歡迎客人並提供有效率的入住及退房服務，為客人創造難忘的住宿體驗。完全了解IHG會員制度以及品牌標準，並達成會員註冊和客人心語目標。 DUTIES AND RESPONSIBILITIES 工作職責 • Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity • 隨時以友好的態度與客人打招呼，為客人提供幫助，儘量用客人名字稱呼客人。 • Registers and rooms all arrivals according to established procedures • 按照酒店的程式，為所有到達客人登記及安排房間。 • Maintains intimate knowledge of departmental standards and procedures • 詳細瞭解部門標準及程式。 • Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation • 為客人登記、結帳及更換房間，按照預定部要求，確保把所有資料完整輸入酒店電腦系統。 • Cashes hotel guest’s personal and travelers checks and assists with currency exchange • 為酒店客人兌換個人或旅遊支票，協助客人兌換現金。 • Knowledgeable of all special promotion procedures, for programs such as; Seasonal Packages, Frequent Flyers Programs, and Intercontinental Hotels Group Loyalty programs. • 瞭解酒店所有的促銷政策，如季節性的專案，宣傳單上的促銷內容，以及洲際酒店集團的促銷政策。 • Attends to guest’s complaints, inquiries and requests, referees problems to supervisor/Duty Manager if he/she unable to assist • 處理客人投訴，回答客人提出的疑問，在不能解決時，上報給前台主管或值班經理。 • Be familiar with other Intercontinental Hotels and Resorts so that guest indicating any next destination on the registration card can be “sold” an onward booking to another InterContinental Hotels • 熟悉其他的洲際酒店，以至客人在登記卡上指出下一個目的地時，能為客人推銷另外的洲際酒店。 • Maintains comprehensive knowledge of standard reservation procedures including correct forms to use, e-mail, messages, and how to interpret availability sources within the reservation systems • 瞭解預定程式標準，其中包括：正確使用表格、電子郵件、資訊，通過預定系統瞭解可供房間資源。 • Upsell rooms to maximize revenue and occupancy with guest satisfaction by present options and alternatives to guest and offers assistance in making choice. • 客房向上銷售，為客人提供不同選項同時提高營收以及住房率 • Ensure your targets for Loyalty Program Enrolments are met • 確保達到會員註冊目標

1. 物流士管理及碼頭業務協助 2. 運輸車趟監控與異常事件處理 3. 日常行政作業 (e.g. 系統相關設定操作、運輸車趟資訊統整紀錄等) 4. 物流供應商管理 (如車輛調派)

1. 兒童車租借服務 2. 兒童車車輛設備維護 3. 現場秩序維持 4. 設備用品維護 5. 主管交辦事項

學歷：醫管、公衛、管理相關系所畢 條件： 1.熟悉Microsoft office系統操作，具醫院工作經驗者佳。 2.協助資料蒐集與製作簡報。 3.個性主動、積極、負責、抗壓、細心、耐心及持續學習能力培養，溝通協調且能獨力完成任務。 4.主管交辦事項 工作待遇：31,590元~40,990元

培訓期30天薪資$28590元，第二個月開始薪資調整為$36000元+獎金，最高可到6萬。 1.既有客戶接洽，維繫穩定客戶關係。 2.產品配送及訂單處理。 3.薪優，還有獎金，歡迎電洽。 4.備有公務車(小型自排)

✨ 我們正在尋找一位具有熱情與專業的餐廳經理，帶領團隊一同打造高品質的餐飲體驗！✨ 【工作職責】 1.營運管理：規劃及監督餐廳外場服務流程，維持餐飲服務與產品品質，確保日常營運順 暢。 2.人員管理：外場人力調度、排班規劃、教育訓練與績效管理，培養團隊專業度與服務精神。 3.成本與資材控管：負責餐廳成本分析、訂購流程及庫存管理（含請購、採購、驗收等）。 4.行政協調：與總公司及各部門（行銷、設計、社群、採購等）保持良好溝通，推動公司策略落實。 5.顧客關係維護：即時處理顧客意見，建立穩定的顧客關係，提升回客率與品牌口碑。 6.公共關係：負責對外活動接洽、特約廠商合作與推廣方案執行。 7.安全衛生管理：監督餐廳內外場環境衛生與安全，確保符合法規標準。 【職務內容說明】 1.外場工作流程規劃與服務品質控管 2.人力資源管理（排班、面試、人事行政文件處理） 3.訂貨與庫存管理，確保供應鏈順暢 4.公關與活動對接，包含報價、合作推廣 5.行政與系統作業（POS 系統設定、產品資訊維護、文案製作） 6.與總部行政單位協調行銷、設計及廣告投放等事宜 【薪資待遇】 月薪 NT$40,000 – NT$50,000（依學經歷與能力核薪） 【職務需求】 1. 學歷：專科以上（餐旅、餐飲或管理相關科系尤佳） 2. 經驗：2年以上餐飲管理經驗（具大型餐飲或連鎖餐飲管理經驗者尤佳） 3. 技能：良好溝通協調能力、團隊領導力、數字敏感度（具成本控管與報表分析能力） 4.其他：積極主動、抗壓性佳，能靈活處理各項營運突發狀況

1.負責國際級尊榮貴賓服務 2.具星級飯店大廳1年以上經驗，能獨當一面者佳 3.團隊人員管理及培訓新進人員 4.處理客訴問題 5.客戶情報蒐集、資料更新維護 6.會員關係維護，增加會員忠誠度以促進營運業績的最大化 7.業績報表彙整與管理 8.活動企劃執行與良好的跨部門溝通協調安排 9.歡迎具備：以客戶服務優先、願意帶領團隊、對工作熱情之積極善良優秀人才加入

一、警衛保全工作。 二、機動協助支援病房勤務。 三、協助精神病人勤務。 上班時間：08:00~20:00 月休七日

1、門禁管制(人員、車輛記錄登記) 2、收發信件、便當登記、貨運清點 3、夜間巡邏 4、地磅作業 –需簡易電腦基礎 5、業主交辦事誼

1.現場管理與流程改善，提升整體效率和品質，責任心強。 2.負責飯店各項行政事務，跨部門資源整合，具服務熱忱。 3.具備危機處理能力 。 4.善於溝通協調，具備客訴處理能力。 5.執行主管交辦事項。 6.具櫃檯組長2年經歷、協助OTA訂單操作。 7.熟悉德安系統尤佳、客務排房、住房、退房及帳務處理。 8.熟德安系統尤佳。 提供外地主管單人房宿舍

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