
Role Summary Own customer-facing technical success and drive liquid-cooling products from qualification to scale. You will lead design-in, validation, on-site support, and RMAs while bridging Sales, Engineering, Quality, Operations, and Manufacturing. Key Responsibilities 1. Project leadership: Plan/track milestones, manage risks, and drive cross-functional execution from design-in to volume. 2. Customer technical engagement: Capture requirements, discuss trade-offs, ensure spec compliance, and support architecture decisions. 3. Validation & quality: Define/execute test plans (pressure/leak, flow, thermal, vibration); document results and close actions. 4. On-site technical support: Triage, stabilize, and optimize performance at data centers and customer facilities. Flexible to travel for trouble shooting and customer visit when necessary. 5. RMA management: First response, on-site fault isolation, coordinate failure analysis with factory, implement and verify corrective actions. 6. Manufacturing/process interface: Solid understanding of liquid-cooling manufacturing (brazing/welding, cleaning, leak/pressure/helium testing, flushing, packaging, traceability) and close collaboration with the manufacturing team to ensure quality and yield. 7. Market & roadmap input: Synthesize customer needs and trends into product requirements and cost/quality targets.
待遇面議
(經常性薪資達 4 萬元或以上)
Must-Have Qualifications 1. Proven project management experience to drive projects forward and hit dates. 2. Ability to adapt quickly to fast, dynamic environments and full of team spirit 3. Strong knowledge of liquid cooling (cold plates, CDUs, manifolds, pumps, QDs) and manufacturing processes (brazing/welding, cleaning, leak/pressure testing, flushing). 4. Ability to discuss technical topics with customers (thermals, hydraulics, materials, reliability), including design for manufacturing and cost improvements. 5. On-site technical support capability at customer/data-center locations. 6. On-site RMA handling: triage, initial failure analysis, on-site support, and customer communication through closure. 7. Strong cross-department communication (Sales, Quality, NPI, Operations/Production, Suppliers) 8. Ability to design with AutoCad 3D、Pro/E、SolidWorks Good to Have 1. Understanding of market dynamics and future trends (AI racks, direct-to-chip, facility water temps, coolant chemistries, OCP designs, EU regulations). 2. Experience of factory production and thermal solution supplier selection. Experience & Education 1. 5–10+ years in thermal/fluid systems (data-center cooling, HVAC/CRAC/CDU, server OEM, or related). 2. Degree in Mechanical/Thermal/Mechatronics (or equivalent practical experience). 3. Hands-on with pumps/valves/filters/sensors, coolant chemistries (water-glycol/dielectric), and reliability test methods. 4. Fluent English; other languages are a plus.
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