1. Implement action plans defined with the Store Manager and ensure follow-up assignments
2. Communicate high quality relevant feedback and act as a bridge between Store Manager and Store team members
3. Deliver professional service by reaching individual sales target and support team members to achieve group sales target
4. Create and maintain a positive and motivating work environment and atomosphere
5. Identify and develop the strengths of each store team member, supporting professional growth through training and coaching approach
6. Ensure Balenciaga Signature and Client experience are executed and consistent over time
7. Ensure that all the processes are in compliance with legal, safety, internal requirements,
8. Sustainability, HR and stock organization
• 負責並管理台灣招募相關作業,包含招募需求、人才篩選、面試安排及任用等
• 支援區域總部的人才招聘負責人和台灣的人力資源經理,建立並應用更有效的招募管道,發展招募策略及人才推薦辦法等,以吸引優秀人才加入
• 主動與公司內部及外部工作相關人建立良好關係
• 提供符合用人單位的人選,有效控管招募成本
• 在招募過程中推廣品牌,提供人選正向的雇主品牌形象
• 依需求提供及更新招募相關報表
• Act as Talent Acquisition in Taiwan, manage end to end recruitment cycle, including understanding hiring needs, candidate screening, interview, offer management etc.
• Support HR Manager, Taiwan to formulate and implement creative sourcing channels/strategies using recruiter toolkit, job boards referral program to attract best talent in the market
• Actively manage relationships with internal stakeholders, including business stakeholders, HR counterparts and recruitment firms to ensure turnaround time and delivery of quality candidates
• Define and drive team to meet hiring benchmarks relating to time to fill, cost per hire, hiring manager and candidate satisfaction
• Provide and update recruitment related reports base on needs
MAIN PURPOSE
In charge of the daily operation of the boutique – front and back office – with the aim to communicate the overall brand message in a successful manner to generate business
KEY RESPONSIBILITIES
Key responsibility 1
……………………………………………………………………………………………………
Sales:
• To achieve or surpass monthly and yearly sales targets
• To respect the brand’s discount policy
• To lead the team to acquire new clients
• Travel for events and trainings, visit clients and attend functions to entertain clients
• To be able to sell HJ and lead the team to sell HJ for target achievement
Key responsibility 2
……………………………………………………………………………………………………
Management:
• To train the boutique staff,
• To ensure proper attire, grooming and behavior in line with the brand’s guidelines,
• To ensure the boutique is maintained in perfect condition
• To organize daily briefing and monthly meetings for giving objectives, sharing information and fostering team spirit
• To coach team and take care of the recruitment, staff evaluation and development of the team
• To prioritize, plan, delegate and adapt to business needs
• To manage back office operations
Key responsibility 3
……………………………………………………………………………………………………
Customer Relations Management:
• To treat the customer according to brand’s standards
• To build a strong customer relationship and loyalty
• To acquire a relevant customer database, convert into sales transaction and retain the customer for future transactions.
• To ensure a consistent, quality boutique experience for clients
Key responsibility 4
……………………………………………………………………………………………………
After Sale Service:
• To implement brand’s service strategy
• To handle all customer’s enquiries and complaints
Key responsibility 5
……………………………………………………………………………………………………
Stock Management / Products:
• To ensure adequate and complete assortments at the boutique
• To propose product ideas to management
• To negotiate special products with customers and follow-up with management