At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.
The Benefit OPS Analyst 1 is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own job.ntain these standards.
Key Roles and Responsibilities :
Sound knowledge of country corporate benefits & Statutory Benefits of Taiwan including operational activities.
Expertise in the administration of Defined Contribution and Defined Benefit pension plans within the country .
Proficiency in managing the statutory benefits applicable in the country.
Understanding of the processing related to salary benefits, corporate benefits, and allowances applicable in the company.
Group Long Term Disability Income Insurance -Payment & Booking for payment and cost allocation; Prepare insurance premium calculation data and subscriber data to vendor.
Prepare insurance premium calculation data and subscriber data to vendor.
Survivor Benefit Plan -Budget PO creation and monthly payment, booking for cost allocation, Upload employee salary related information to pension system.
Feedback to inquiries from HR and employee for compensation and equity related including stock award related, DRS related, forfeiture letter and etc.
CGMJ/CBNA accounting, mobility accounting related including reclass for tax reserve and director expense.
Booking for expat/former expat income/National Tax/1st Provisional/2nd Provisional tax payment.
For equity payment, proceed population check before payment/send payment data and booking data to Payroll team/send payment detail to region.
Send commuting fee data related to employee route change requests, retirement, and reinstatement to Payroll Inc. for settlement.
EIB submission and get CEMP approval.
For SBP and GLTD insurance process, Employee data management in Nissay (pension management vendor) website.
Daily workday report downloads.
Ensures that the processes are performed in accordance with set procedures and in compliance with the corporate governance. Accountable for ensuring processes are performed in accordance with agreed procedures while meeting all accuracy, timeliness, satisfaction and NPS metrics.
Actively participates in and delivers on actions from huddles and team meetings.
Escalates issues to the Manager/Team leaders and resolves issues to closure using the global incident reporting process while ensuring all stakeholders are kept regularly informed of progress to closure.
•主要工作內容:
- 樂於與人溝通、互動進行面對面行銷,並面對陌生開發的挑戰
- 具有良好的團隊精神,喜歡團隊合作
- 協助合作企業品牌曝光
- 負責業務推展,傳達及說明公司各項業務重大訊息、活動及產品
- 底薪+獎金(達成部門設定之目標,另有額外獎勵、獎金)
- 其他主管交辦事項
•Job responsibilities:
- Enjoy face to face interaction with people, love a good challenge
- Likes team environment, great team player
- Represent multinational clients to increase brand awareness
- Assist to increase clients’ sales revenue and provide great customer service
- Achieve goals set by the department, and there will be additional rewards and bonuses
- Other matters assigned by the supervisor
•工作需求:
- 對銷售充滿熱情,能夠處理和領導業務團隊
- 熱衷於學習並接受挑戰
- 出色的人際溝通能力,可與每個人建立聯繫
- 有明確企圖心 : 渴望職涯發展和成長
【約聘期間】:一年(可議)
•Job Requirements :
- Passionate about the sales industry
- Good learning mentality
- Excellence interpersonal skills
- Ambitious individual looking for career development and growth
[Contract period]: One year (negotiable)
•工作福利:
- 歡樂又活潑的工作環境
- 海外交流機會
- 具有競爭力的薪資福利
- 參加培訓研討會和會議的旅行機會
- 升遷制度透明
• Work benifits
- Joyful and fun working environment
- Potential overseas exchange opportunities
- Competitive salary and benefits package
- Travel opportunities for training workshops and conferences
- Career progression opportunity
想了解更多,歡迎瀏覽我們的官網和IG社群:
官網: https://salesworksgroup.com/tw/
IG: salesworkstaiwan
104報導:https://blog.104.com.tw/salesworks-business-work/?jobsource=AD_550999_
【請至:https://jrg.avature.net/en_US/careers/JobDetail/PNC-Staffing-Specialist/1892,我們將以這邊收到的履歷為主】
Recruitment Planning & Execution for Operations (40%)
• Plan, execute, and optimize recruitment strategies for operations
• Develop and maintain multiple recruitment channels (e.g., 104, 1111, 小雞上工)
• Build and sustain partnerships with schools and government institutions for talent pipelines
• Provide guidance and tools to enhance recruitment skills of operational managers
Reporting & Tracking (20%)
• Generate monthly reports to ensure the implementation of recruitment plan on track and provide advice and suggestions when necessary.
• Report and evaluate the utilization of referral bonus program to ensure the practice is effective.
• Provide the cost and benefit analysis for recruitment channels/ activities and projects on monthly, quarterly or yearly basis.
• Support additional reporting as required.
Project Planning & Management (40%)
• Design and implement recruitment-related projects (e.g., job ads refresh, hiring events, skill training)
• Enhance employer branding to strengthen talent attraction and recruitment effectiveness
• Build a long-term recruitment blueprint for operations, driving continuous process improvement
• Participate in cross-functional projects by providing HR expertise and supporting project execution
About the role
We’re looking for a People Operations Specilaist to join our HR Team and work closely with our tech and product teams. In this role, you’ll make sure people's practices are actually working. You’ll be the go-to partner for leads on day-to-day people matters and the first point of contact when the team encounters challenges.
Your focus will be on helping managers navigate team dynamics, supporting new hires’ onboarding, resolving communication gaps, and proactively fostering a healthy, high-performing team environment. You’ll also collaborate with the HR team to improve processes and make sure HR tools and policies work for real people, not just on paper.
What will you do
1. As the first point of contact for leads and team members when people issues arise, offering practical support on interpersonal challenges, feedback conversations, and communication breakdowns.
2. Support newbies through onboarding and early integration, helping them understand policies, settle into their teams, and feel connected to the company culture from day one.
3. Regularly observe team dynamics, identify potential frictions or risks early, and provide timely, constructive guidance.
4. Partner with leads during reorganizations, role changes, or team transitions to ensure smooth and clear communication throughout.
5. Work closely with the HR team to optimize HR processes, tools, and policies, ensuring they meet the practical needs of fast-moving teams.