Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.
Key Accountabilities:
• To enhance consumer banking sales incentive scheme through business strategy and data analysis. (including wealth management, secured loan, credit card and unsecured loan)
• To design and execute CBG sales incentive program with business driver and governance approach
• To provide support to business partners to help business growth, and front-line sales communication.
• To provide the related data source and propose / report to management for business action.
• To ensure timely delivery of sales incentive on monthly / quarterly basis.
• To analyze and tracking sales performance.
• To communicate with regional and cross functional teams.
• To support integration project
【About Us】
國泰健康管理是台灣領先的AI驅動健康管理企業,透過億級健康數據及最先進的數據科學技術,重新定義AI時代的健康管理模式。我們結合人工智慧、預防醫學與精準健康科技,打造 個人化健康守護方案,讓「健康管理」從 被動治療蛻變為主動預防,幫助更多人提前掌握健康未來。
加入我們,您將與跨領域專家合作,深入探索 AI 在健康產業的應用,並親手推動業界變革。邀請您翻轉傳統健康管理產業、一起改變數百萬人健康生活!
【We Need You to …】
1. AI驅動客戶服務體驗
設計並開發生成式 AI 應用(如智能健檢推薦、個人化營養建議),融合 AI 於健康管理,打造精準、即時的個人化健康服務。參與全端開發,推動數據產品落地至客戶日常,實現 AI 健康管理創新突破。
2. AI驅動公司營運效率化
運用 AI 技術驅動公司營運效率提升,從數據中發掘關鍵洞察,協助決策制定,並優化業務流程。
3. 從0到1的價值創造
參與創新專案從 0 到 1 的全週期,從數據發掘、AI 應用設計到業務落地,將數據轉化為可執行的商業價值。與產品、技術及業務團隊緊密合作,打造全新的數據解決方案。
Work with our clients to gather requirements, document solution design, configure the Salesforce application, and ensure successful engagements and project go-lives through disciplined project management.
• Support Salesforce projects to success by driving developing custom solutions .
• Work with Sales Representative to engage customers and maximize sales opportunities.
• Assist customers in migration planning and implementation of Salesforce clouds.
• Facilitate administrator and end user training and adoption.
• Follow the instructions to develop real-world and scenario-based project contents for clients.
• Maintain high utilization and customer satisfaction scores with performing consistently on deliverables.
• Participates in the development life cycle about team project.
• Improve internal document and information management procedures.
• Stay current with industry trends, related tools and developments.
Business Function
Digital revolutions are set to change the way we live, work and play. That is why we have spared no effort in ensuring we are at the forefront of this new generation.
Our new digital banking initiative will focus on creating innovative products and services to integrate banking into our customers' digital lifestyle.
Responsibilities
1. Drive mobile innovation projects and identify business opportunities. Devise new ways to improve the digital customer journey through the use of Artificial Intelligence and Machine Learning.
2. Think digital & mobile strategies. Aspire to make a difference for digital customers by building on DBS omni-channel strategy and pioneering new digital experiences through ground-breaking innovations.
3. Manage Stakeholders, Tech and Ops, and Product teams. Able to foster strong Collaborate with cross functional business partners (including Customer Experience, Marketing, IT, Finance, Legal, Compliance, Risk, Operations and others) to develop holistic, end-to-end digital solutions that fulfil customer and business needs.
4. Design and develop the best-in-class customer & employee journeys on digital channel, identify untapped opportunities for digital value capture and strategic cost management, and manage timely delivery of projects.
5. Identify and anticipate emerging mobile technology, customer data & insights, industry trends and customer behavior, trends to continuously improve our online and mobile offerings, and strive to be the best digital bank in the world.
6. Improve customer satisfaction on our digital channel. Monitor the Voice of Customers feedback channels to identify areas for improvement, define short term action points and permanent fixes to remove pain points.
7. Design customer migration and communications plan through online marketing campaigns and engagement efforts to increase Improve channel usage
8. Perform Channel tracking and drive analysis through Data. Use of AA data to perform customer analysis and track customer usage and tractions.
9. Define business requirements for digital channel enhancements, review functional specifications and participate/sign off on User Acceptance Testing (UAT) along with processes and documentation
• 專案管理師需定期檢查並更新產品規格及確認需求開發進度;
• 協助測試及更新測試狀態及匯報;
• 每週統整當週異動事項紀錄,確保專案細項都被更新;
• 其他主管交辦事項。
Requirements
1. At least 5 years’ working experience in a related position
2. Experienced in digital channel management, gathering business requirement, managing channels projects and initiatives
3. A positive attitude in the work is a must.
4. Self-motivated with a strong sense of ownership and accountability.
本職位負責專案管理並協助團隊達成項目目標,具有豐富的發展前景,能夠在公司的專案中發揮重要作用。
歡迎對專案管理、銀行產品充滿熱情與想法的你加入!快來申請加入我們吧!
《DBS. Asia’s Best Bank》 and now the 《World’s Best Digital Bank》
→ https://www.dbs.com/livemore/worlds-best-digital-bank.html
Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibilities:
1. Manage and deliver collaborative services both for BAU and project, scope covers entire end user services in TW (End points, Printer services, VC, etc.).
2. Ensure the infrastructure service align with DBS policy and regulatory requirement.
3. Familiar with Microsoft Windows client / Office 365 / Mobile Services and MS Patch/Software deployment
4. Troubleshoot and rescue during failure.
5. Collaborate as a team player with stakeholders to clarify and prioritize requirements, working closely with both regional and local teams to facilitate the development, testing, and implementation.
Requirements:
1. Five years of working experience in IT operations and support.
2. Project management experience in client service.
3. Strong analytical and problem-solving skills.
4. Microsoft MSCE/MCITP is a plus.
5. Fluent in written and spoken English.
6. Coding skill (Excel VBA/Formula or Powershell script or Python) is preferred.
Do you love telling stories with data and uncovering the key drivers of product growth?
Join our team and become the bridge between data, product, and decision-making, helping us continuously push our product forward!
【What You'll Do】
•Analyze product feasibility and business impact to provide decision support and ensure successful project delivery.
•Handle data preprocessing and feature engineering to support model development and analysis.
•Work closely with the Data team to translate business needs into actionable insights and turn model results into business value.
•Partner with Product Owners and developers to drive product implementation.
•Prepare reports and presentations to communicate progress and outcomes to executives and stakeholders.
•Identify product issues and opportunities through data, propose optimization plans, and track performance to improve user experience.
•Design and execute A/B tests, build experimental frameworks, and support iterative improvements.
•Develop user segmentation and behavioral models to predict trends and propose growth strategies.
•Build self-service analytics tools and dashboards to promote a data-driven culture.
【Who we are】
At Deloitte Digital, we bring things together to create great impact. We combine the discipline of Deloitte with the power of creativity. We connect people, ideas, technology, and capabilities in innovative ways to create new solutions to some of the world's biggest problems.
【We focus on】
→ Customer & Commercial Strategy - Developing customer-centric business models to drive sustainable growth.
→ Creative & Experience Design - Crafting unique and engaging user experiences that enhance brand value.
→ Technology & Operations - Integrating advanced technology to optimize operational processes and improve efficiency.
→ Customer Data & Analytics - Leveraging data-driven insights to empower clients in making informed decisions.
【What you'll do】
– Consider client day-to-day operations deliver solution requirements, understand the client’s business, follow sector trends and learn industry best practices, translate client needs into business and technology solutions, providing consultation on the customer digital journey and digital transformation.
– Work across a variety of projects and build knowledge across relevant domains.
– Diagnose a problem, conduct analysis, and develop solutions for client problems.
– Consider end user experience throughout the development cycle to deliver requirements and enhance adoption.
– Support development and implementation of quality business digital solutions and align delivery to business goals.
– Develop and implement proposal to effectively pitch the company's services to potential clients.
Please apply via: https://dbs.taleo.net/careersection/dbs_professional_hires_career_section/jobdetail.ftl?job=2500008K&tz=GMT%2B08%3A00&tzname=Asia%2FTaipei
About The Programme
Our 12-months graduate programme is designed to nurture our next generation of leaders. The programme is rigorous and curated based on the principles of our DBS Triple E framework for growth and development.
Experience: On-the-job experience to take on challenging and impactful projects. May include rotations within unit (eg for Technology, Data and Operations) or direct to role (eg Institutional Banking Group, Consumer Banking Group, Global Transaction Services and Group Finance)
Education: Structured training to develop your professional skills including banking fundamentals and soft skills training
Exposure: Opportunities for exposure provided with mentorship from our senior leaders and connect with other individuals with a shared passion for banking and technology in your cohort. More than just a career, it is the way we work, our culture and purpose that makes your DBS MA experience LIFE FULFILLING.
Here, you are empowered to Be the Best, Be the Change and Be the Difference so that you can make a positive impact to customers and communities to create a better world.
The Taiwan Management Associate Programme will offer opportunities in the following tracks:
Consumer Banking Group (CBG)
Institutional Banking Group (IBG)
Global Transaction Services (GTS)
Group Operations
You may apply a maximum of 5 job positions, which could see more details in our our JIM chat bot.
Who are we looking for
You have a distinguished record of leadership, demonstrated commitment to uphold values and drive to make an impact for others.
Additionally, you should possess and/or demonstrate
A Bachelor or Master's degree from a recognized university in any discipline
Less than two years of working experience
Passionate about banking and technology
A great communicator with people across all levels
Agile and driven to thrive in a global and dynamic business environment
Learn more about our MAP: https://www.dbs.com/careers/management-associate-programme
【Who we are ?】
Hytech是一個年輕、充滿活力的團隊,專注於推動金融科技行業的企業技術轉型,是全球領先的管理技術諮詢公司。創新思維和扁平化的管理,讓團隊成員以公開、透明的方式自在工作,也為全球客戶提供卓越的商業價值服務。
【Why join the team? 】
Hytech 團隊在共事的過程中核心技術會與時俱進,即時討論,並且有良好的溝通管道,扁平化管理,任何問題或意見都可以討論及合作解決。密切的與跨國同事團隊交流。
【About the role - Data Analyst】
As a Data Analyst at Hytech, you will analyze user behavior on financial trading platforms, focusing on app users and their growth journey, including conversion and retention metrics. You will leverage insights from user behavior data to optimize engagement channels—such as push notifications—driving the conversion of registered users into funded, active traders.
(作為 Hytech 的數據分析師,您將負責分析金融交易平台上的用戶行為,專注於應用程式用戶增長過程,包括轉化與留存指標。您將運用數據洞察優化平台渠道,例如透過推播通知,提升用戶參與度,並促使一般用戶轉化為活躍交易者)
【身為團隊的一份子您將負責】
1. Develop, implement, and maintain leading analytical systems to solve complex problems and build simplified frameworks.
(開發、實施並維護領先的分析系統,以解決複雜問題並建立簡化框架)
2. Analyze complex datasets to identify growth trends and opportunities.
(分析複雜數據集,識別增長趨勢與商機)
3. Evaluate organizational methodologies and provide source-to-target mapping and information model specification documents for datasets.
(評估組織方法,提供數據集的來源到目標映射,以及資訊模型規範文件)
4. Create best-practice reports based on data cleansing, analysis, and visualization.
(基於數據清理、分析與可視化,建立最佳實踐報告)
5. Assess the efficiency, issues, and inaccuracies of internal systems, and establish and maintain standard processes for handling, processing, and cleansing data.
(評估內部系統的效率、問題與不準確性,制定並維護數據處理、整理與清理的標準流程)
6. Collaborate directly with management and users to gather requirements, provide status updates, and build strong relationships.
(直接與管理層及內部用戶合作,收集需求、提供狀態更新,並建立穩固的合作關係)
7. Work closely with project/product managers to understand and continuously address their analytical needs, including identifying key metrics and KPIs, and providing actionable insights to relevant decision-makers.
(與專案/產品經理密切合作,了解並持續關注其分析需求,包括識別關鍵指標與 KPI,並向相關決策者提供可行的數據洞察)
8. Proactively analyze data to respond to key stakeholder questions or spontaneous inquiries, focusing on factors driving business performance and investigating and communicating areas for improving efficiency and productivity.
(主動分析數據,回應關鍵問題或突發性需求,關注推動業務績效的因素,並調查與溝通可提升效率與生產力的改進方向)
9. Interpret and analyze data to create and maintain interactive visualizations, integrating various reporting components from multiple data sources.
(解讀與分析數據,建立並維護互動式視覺化報表,整合來自多個數據來源的各類報告元件)
10. Define and implement data acquisition and integration logic, selecting appropriate methodologies and toolsets to ensure optimal scalability and performance within the defined technology stack.
(定義並實施數據獲取與整合邏輯,選擇適當的方法與工具組合,確保解決方案在既定技術架構下達到最佳的可擴展性與效能)