MAIN PURPOSE
In charge of the daily operation of the boutique – front and back office – with the aim to communicate the overall brand message in a successful manner to generate business
KEY RESPONSIBILITIES
Key responsibility 1
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Sales:
• To achieve or surpass monthly and yearly sales targets
• To respect the brand’s discount policy
• To lead the team to acquire new clients
• Travel for events and trainings, visit clients and attend functions to entertain clients
• To be able to sell HJ and lead the team to sell HJ for target achievement
Key responsibility 2
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Management:
• To train the boutique staff,
• To ensure proper attire, grooming and behavior in line with the brand’s guidelines,
• To ensure the boutique is maintained in perfect condition
• To organize daily briefing and monthly meetings for giving objectives, sharing information and fostering team spirit
• To coach team and take care of the recruitment, staff evaluation and development of the team
• To prioritize, plan, delegate and adapt to business needs
• To manage back office operations
Key responsibility 3
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Customer Relations Management:
• To treat the customer according to brand’s standards
• To build a strong customer relationship and loyalty
• To acquire a relevant customer database, convert into sales transaction and retain the customer for future transactions.
• To ensure a consistent, quality boutique experience for clients
Key responsibility 4
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After Sale Service:
• To implement brand’s service strategy
• To handle all customer’s enquiries and complaints
Key responsibility 5
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Stock Management / Products:
• To ensure adequate and complete assortments at the boutique
• To propose product ideas to management
• To negotiate special products with customers and follow-up with management
• Lead associates in hitting sales targets and observing sales budgets, stock & expenses control
• Co-ordinate shop meetings/briefings to communicate and update information
• Motivate associates and enhance team value, uplift team morale and coaching to associates with negative thinking and behavior
• Arrange/conduct just-in-time product training/information sessions
• Strengthen customer loyalty
• Driving all company initiatives (i.e. impact plans)
• Manage retail store operations with company policy and procedures
• Deliver retail sales & profit according to company targets
• Liaise and coordinate among various supporting functions including merchandising, logistics, finance and IT
• Appraise and council team members as required
• Dealing with customer queries and complaints
• To maintain visual merchandising display
• To collect market information
• Delegate duties and responsibilities to assist team members
• Identify emerging high flyers
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Career Growth & Opportunities:
* Develop specialized expertise in Taiwan's retail environment, mastering high-volume operations and dynamic leadership
* Exceptional performers may qualify for expanded opportunities across our retail network, including potential consideration for full-price/outlet store leadership positions when business needs align
1. Implement action plans defined with the Store Manager and ensure follow-up assignments
2. Communicate high quality relevant feedback and act as a bridge between Store Manager and Store team members
3. Deliver professional service by reaching individual sales target and support team members to achieve group sales target
4. Create and maintain a positive and motivating work environment and atomosphere
5. Identify and develop the strengths of each store team member, supporting professional growth through training and coaching approach
6. Ensure Balenciaga Signature and Client experience are executed and consistent over time
7. Ensure that all the processes are in compliance with legal, safety, internal requirements,
8. Sustainability, HR and stock organization
Job Responsibilities
擔任保養品門市/百貨專櫃銷售顧問,提供專業銷售與諮詢服務
Serve as a skincare retail/department store beauty consultant, offering professional product recommendations and customer service.
主動介紹並銷售專櫃美容保養商品,協助顧客找到最適合的產品
Introduce and sell high-end skincare products, helping customers find the best solutions for their needs.
提供貼心服務,成為顧客最信賴的美容顧問
Deliver thoughtful service and become a trusted beauty advisor for your clients.
建立並維護顧客關係,培養潛在消費族群
Maintain customer relationships and develop potential client bases.
參與商品陳列與櫃位佈置,展現品牌整體形象
Assist with product display and merchandising to reflect the brand's image.
積極達成個人銷售目標,挑戰自我,獲得高額獎金
Actively work towards personal sales targets and enjoy unlimited performance-based commissions.
保持專業形象,積極推廣品牌知名度
Maintain a professional presence and contribute to brand awareness.
歡迎無經驗者,公司提供完善新人培訓;具銷售經驗者尤佳
No experience? No problem! Comprehensive training provided. Sales experience is a plus.
具責任感與學習熱誠,樂於面對挑戰與成長
We value a positive attitude, responsibility, and a strong willingness to learn.
【待遇福利】保障底薪不低於 50,000 元,另享無上限業績獎金
Base salary from NT$50,000, with unlimited commission potential!
公司網站:
https://truffoire.com/