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https://columbiasportswearcompany.wd5.myworkdayjobs.com/Columbia_Career_Site/job/Taipei-City-Taipei-City-Taiwan-Region/Product-Compliance-Manager_R-016887
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Product Compliance Program Manager is responsible for managing Product Compliance, Chemical management program including RSL/MRSL management and wastewater management, leading company wastewater and product safety compliance standards throughout the global manufacturing base, with the goal to meet customer requirements, reduce/eliminate risk to workers and consumers, the environment, the company and brands.
【Product Compliance Program Development and Deployment 】
• Manage corporate Restricted Substance List (RSL) policy implementation and product compliance failure remediation with vendors partners and internal business partners, supplier product compliance tracking and reporting.
• Manage corporate Chemical Management Policy deployment, aligning with industrial practice and meet the requirement.
• Support research on sustainable chemistries or green chemistry alternative if require
• Develop branded fiber process to ensure the brands meet global labelling regulation and requirements
• Develop global labelling manual and work with internal stakeholders to create standard operation process
• Support claims validation for wholesale account requests
• Track Wastewater global regulation and industrial standard, meeting country regulation and align with industrial practices.
• Lead the remediation if any Wastewater compliance failure, find out the root cause by partnering with vendors, provide leadership and make recommendation to minimize the business impact.
• Assess international market program requirements and establish future process to support business growth
• Advance Global Product Compliance Team goals and objectives through additional projects and cross-functional support as needed
【Supply Chain Product Compliance and Wastewater Management Performance Assessment】
• Execute the Chemical and Wastewater Management assessment tools (Higg FEM) to supply chain, driving the completion and verification rate improvement to give visibility of supply chain performance.
• Manage and track factory KPI to measure compliance performance including wastewater discharge permit and support the integration with material sourcing system.
• Conduct onsite factory audits for chemical management, RSL and wastewater compliance when necessary.
【Supply Chain Engagement, Training and Improvement】
• Identify and analyse the performance gap of supply chain to develop required training program, collaborating with manufacturing partners including liaison office material team and production. Provide recommendation to solve vendor's challenge during the program implementation.
• Engage internal and external stakeholders building relationship with the company manufacturing partners and the industry including testing service providers, GIZ fabric and other brands
• Lead vendor meeting to communicate vendor performance and make recommendation of score card improvement.
• Communicate and deliver technical RSL and Wastewater training to internal and external stakeholders, acting as technical center to business partners for product compliance and wastewater requirement.
• On-boarding the new hire from liaison offices and new vendors, introducing of company compliance policy and process
• Manage capacity building programs by collaborating with business partner and service providers, including stakeholders' engagement, program status tracking, make recommendation of improvement, negotiate with vendors or manufacturing partners to adopt required change.
This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.
Key Responsibilities:
Customer Relationship Management:
Building and maintaining strong, long-term relationships with Hyper/3C channel clients.
Strategic Planning:
Developing and implementing strategies tailored to each Hyper/3C clients , aligned with overall company goals.
Sales Growth:
Identifying and pursuing opportunities to increase sales and revenue within existing accounts.
Performance Monitoring:
Tracking and analyzing performance, including sales metrics, customer satisfaction, and other relevant KPIs.
Issue Resolution:
Addressing and resolving any issues or challenges faced by customers, ensuring timely and effective solutions.
Internal Collaboration:
Working closely with various internal teams (e.g., marketing, sales, product development) to ensure client needs are met and projects are delivered successfully.
Market Awareness:
Staying informed about industry trends, competitor activities, and emerging e-commerce technologies.
Reporting:
Preparing regular reports on account performance, progress, and future opportunities for internal and external stakeholders.
Contract Negotiation:
Assisting in contract negotiations and renewals with Hyper/3C key accounts.
Skills and Qualifications:
Strong communication and interpersonal skills.
Proven sales and negotiation skills.
Excellent problem-solving and conflict-resolution abilities.
Deep understanding of e-commerce platforms, digital marketing, and online sales strategies.
Ability to build and maintain strong relationships with EC platforms and internal teams.
Strong analytical and reporting skills.
Experience in account management or sales, preferably within the e-commerce industry.
PSI forecasting & management skills
AR / Finance processing
我們正在尋找一位充滿活力且以業務導向的銷售主任來加入我們的團隊。此職位將在推動銷售增長和擴展市場份額方面發揮重要作用。您的主要職責包括:
- 開發潛在客戶並拓展市場,通過有效推廣和銷售指定產品和服務來實現銷售目標。
- 定期拜訪經銷商並與合作夥伴組織的利益相關者保持互動,以加強關係並促進信任與合作。
- 主動聯繫潛在合作夥伴,介紹公司的產品與服務,並評估他們對合作的興趣。
- 與合作夥伴共同制定業務計劃,規劃銷售目標、行銷活動和資源分配,並遵守法律和道德規範。
- 協助分析合作夥伴的績效數據和趨勢,以支援業務決策。
- 管理合作夥伴的績效表現,並提供反饋和指導以促進改進。
- 了解行業趨勢、競爭環境和客戶需求,從而調整銷售策略並為合作夥伴提供建議。
- 推廣業務計劃,並傳達公司重要更新、活動和產品信息。
- 向合作夥伴分享有關公司產品、服務、促銷和配置的資訊。
- 完成管理層指派的其他任務。
We are seeking a dynamic and results-driven Sales Supervisor to join our team. This role will be instrumental in driving sales growth and expanding our market presence. You are responsibilities for:
- Develop potential customers and expand the market to achieve sales targets by effectively promoting and selling assigned products and services.
- Regularly visit distributor dealers and engage with stakeholders in partner organizations to strengthen relationships and foster trust and collaboration.
- Initiate contact with potential partners, introduce the organization's offerings, and evaluate their interest in collaboration.
- Collaborate with partners to develop joint business plans that outline sales goals, marketing activities, and resource allocation, while adhering to legal and ethical practices.
- Assist in analyzing partner performance data and trends to support decision-making.
- Monitor partner performance against targets, providing feedback and guidance for improvement.
- Stay updated on industry trends, the competitive landscape, and customer needs to tailor sales strategies and recommendations for partners.
- Promote business initiatives and communicate key company updates, activities, and products.
- Share information about the organization’s products, services, promotions, and configurations with partners.
- Handle additional tasks as assigned by management.
1.Build an effective institution team and lead Institution team achieving sales target in all brands in sell in, sellout and assortment penetration target.
•Build winning nursing homes from high quality nursing home visit including bedside visit, effective communication with caregivers and nurses including training and detailing, and full scope and master understanding of residents and usage.
•Effective rebate management, products planning and management.
•Resolve customer complaints regarding sales and service.
•Ensure timely payment collection according to approved payment term.
2.Build a win-win partnership with distributors to effectively monitoring the penetration by assortment, as well as effective stock management.
•Lead the team work with distributors providing product training and sales review meeting driving business growth.
•Assess secondary customer needs and suggest appropriate products and services seize growth opportunity.
•Implement products shipment management, and prevent institutional goods from flowing to other retail channels.
3. Communicate and collaborate with the marketing, finance, logistics departments to ensure that business plans proceed as planned.
•Work with medical marketing developing and implement quality care Inco business platform in in nursing homes and tender business.
•Sharing Information collection on customer feedback and competitor activities with brand marketing/medical marketing.
•Analyze gross profit with the finance department to ensure that the profitability of business opportunities meets the company's expectations.
•Manage stock/delivery related tasks with customer service logistic department.
•Proactively resolve and terminate trafficking problem, proactively work with other channel managers when trafficking problem occurred resolving the problem.
4.Analyze Inco products trends, competitive dynamics and Institution needs to adjust sales strategies in response to market changes and competitive conditions.
•Skillful in data analysis for sell in/out and penetration.
•Monitor market trends and providing regular competitor feedback.
•Lead the project team to collect competitor and market information, then initiate related programs to solve issues.
5. Responsible for completing tasks assigned by the supervisor or other ad-hoc assignments.