「IT Infrastructure 技術經理 (台北)」的相似工作

[工作內容 ] Company Works 公司相關 -Corporate Infrastructure 1.) Information system 資訊系統 2.) Network architecture 網路架構 3.) Security System 安全系統 4.) Cloud solution and service maintain 雲端解決方案及服務維護 Department Works 部門相關 1.) Project Service 專案服務 2.) Solution Service 解決方案服務 3.) Maintain system 系統維護 4.) Technical Support 技術支援 Employee Works Detail 員工相關 -System & Server 系統與伺服器 1.) AD 2.) DNS 3.) Microsoft 365 4.) Hyper-V virtual technology 5.) Web 6.) SQL 7.) Backup solution 8.) AntiVirus Security 9.) ERP 10.) Azure/AWS *須配合輪值on call, 津貼另計.

1. 具上市上櫃公司資訊系統開發與維護經驗 2. 具跨系統資訊整合經驗，商業流程分析能力 3. 具資訊系統專案評估選商與導入實施經驗 4. 具獨立作業與團隊合作的經驗，能夠帶領及指導團隊，並具備良好的溝通與傾聽技巧 5. 熟 Microsoft O365、D365、AD、Sharepoint、Power Platform 等產品的設定及管理 6. 熟 MS-SQL stored procedure、function、view 開發維護 7. 內部需求訪談、系統分析、程式開發及文件製作 8. 使用單位反應的問題回覆與障礙排除 9. 其他主管交辦事項

工作內容 1.資訊政策、IT整體發展架構規劃與展開(持續推動e化) 2.資訊系統的整合、規劃、建置,以符合企業需求 3.資訊相關流程規範、導入分析與優化 4.資安規劃與管理 5.其他主管交代事項 用人條件 具團隊領導(主管職)經驗,至少10年以上MIS相關經驗 1.具創新思維,善溝通協調、具團隊精神、管理EQ佳、抗壓性強 2.熟Oracle EBS R12配銷、製造、財務模組及周邊系統的整合應用 3.具備Oracle EBS相關實務及導入經驗者 4.能梳理流程,主導EBS升級 5.熟Oracle d2K developer

外包團隊協作與進度控管 – 追蹤開發進度、驗收成果、技術選型決策 程式碼審查（Code Review） – 確保程式品質與架構一致性 CI/CD 管理（Azure DevOps） – 權限控管、部署腳本撰寫與發佈管理 系統與服務監控 – 使用 Grafana 監控服務狀態、錯誤與 EKS 資源等狀態 雲端資源與權限管理（AWS） – 管理 EKS、ECR、Route 53、EC2 等服務與 IAM 權限 APP 上線與維運 – 管理 TestFlight、Firebase、Expo OTA、App Store / Google Play 上架 資料庫與系統設定管理 – MySQL、MongoDB 設定與版本控管 帳號與權限稽核 – AWS、AD 與各平台帳號維護 系統文件維護 – 撰寫與更新系統架構與部署文件 【需熟悉下列工具軟體】 雲端平台與部署：AWS、Azure DevOps、Kubernetes、Docker 版本控管與 CI/CD：Git、GitLab、Azure Pipelines 監控與告警：Grafana、Prometheus 資料庫：MySQL、MongoDB 行動應用相關：TestFlight、Firebase、Expo、App Store / Google Play 專案與文件管理：Jira、Confluence

About TXOne TXOne Networks provides cybersecurity solutions for ICS and OT environments using the OT zero trust methodology. We collaborate with top manufacturers and infrastructure operators to develop practical defense strategies that eliminate security vulnerabilities in industrial settings. TXOne ensures the availability of industrial systems by mitigating cybersecurity challenges that can disrupt operations. Our solutions empower customers to benefit from networked control systems while maintaining operational resilience, personnel safety, and asset security. TXOne Networks is honored to be named again as one of the 10 Coolest IoT Security Companies by CRN in Mar 2025. Job Summary As TXOne’s Sr. IT Manager in the Information Technology team, you are part of a high-performance unit ensuring secure, scalable, and efficient IT operations that support the company’s growth. Leading the IT function, you collaborate closely with team members and cross-functional stakeholders to address internal equipment, system, and infrastructure needs. This role oversees the design, implementation, and continuous enhancement of cybersecurity frameworks, enterprise networks, and endpoint management practices. Acting as a trusted advisor, the Sr. IT Manager aligns technology strategies with business goals while fostering operational excellence and safeguarding the organization’s digital environment. Key Responsibilities: • Oversee the planning, deployment, and maintenance of company-wide IT infrastructure, including Wireless, LAN, WAN, Firewall, IPS, and VLAN configurations, ensuring operational stability, scalability, and security. • Lead and mentor the IT team to effectively divide responsibilities across endpoint support, cybersecurity operations, and network administration. • Maintain hands-on involvement in high-priority infrastructure and security tasks such as firewall configuration, VPN setup, and device provisioning when necessary. • Define and enforce IT security policies, access control configurations, and incident response workflows to safeguard organizational assets • Collaborate with cross-functional teams to assess technology requirements, implement scalable IT solutions, and support employee onboarding from an IT readiness perspective. • Supervise regular data backups, system audits, and disaster recovery measures to ensure business continuity and data integrity. • Continuously improve network performance, system reliability, and endpoint security through proactive monitoring, troubleshooting, and optimization. • Evaluate emerging technologies, conduct feasibility assessments, and propose implementation plans that align with business objectives. • Oversee IT helpdesk operations to ensure timely resolution of support tickets and maintain a high standard of internal service quality. Why TXOne Networks? - Shape the Future: Be part of a team that’s at the forefront of Networking Security technology. - Collaborative Environment: Work with dynamic and talented professionals who are passionate about innovation. - Impactful Role: Play a critical role in driving the success of our groundbreaking products. Ready to make your mark in Networking Security? Join TXOne Networks and be a catalyst for the future of connectivity! Equal Opportunities Statement At TXOne Networks, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. We like to have fun while taking our culture seriously. We are an equal opportunity employer and are committed to this regardless of race, colour, religion, sex, nationality, age, citizenship, sexual orientation, marital status, gender identity or veteran status. We do not allow discrimination or harassment of any kind.

1. Linux 系統維護： 熟悉 Linux 系統的基本維護和操作，確保系統的穩定運行。 2. 系統服務管理： 處理各類系統基礎服務的日常運行維護、配置更新和故障緊急回應，確保所負責業務的高可用性。 3. 雲平台使用經驗： 熟悉使用雲服務，能夠管理和維護雲端資源，確保系統的可擴展性和高可用性。 4. 完善系統架構與日常運維等相關文檔，確保技術知識的有效沉澱與共享。 5. 效能監控與告警：協助建立並維護監控系統，學習設定自動化告警系統，確保系統問題能及時處理。 6. 網絡架構與安全性支持：參與基本的網絡架構管理，如防火牆和負載均衡器配置，維護基本的網絡與系統安全性。 7. 配合主管安排交辦事項。

【About the role】 Hytech is seeking a forward-thinking Manager of Software Security Architecture to lead the strategy, development, and execution of a world-class application security program. This highly technical leadership role will define the vision for embedding security throughout the software development lifecycle (SDLC), including modern AI and machine learning platforms. The ideal candidate will have deep expertise in secure software development, application security engineering, CI/CD automation, and integrating security into traditional, cloud-native, and AI-enabled environments. You will lead a global team of security engineers, build scalable developer-focused security solutions, and shape security strategies across engineering, infrastructure, DevOps, and data science teams. What this job involves: [Program Ownership & Strategy]: 1. Own and advance the enterprise application security program, including vision, technical strategy, and execution. 2. Define and implement scalable, modern AppSec practices for cloud-native and AI-enabled development. 3. Represent application security in enterprise architecture, risk, and compliance initiatives. 4. Define KPIs to measure security posture and program effectiveness. [Leadership & Collaboration]: 1. Lead, mentor, and grow a global team of application security engineers and specialists. 2. Promote a proactive “shift-left” culture by embedding security throughout the SDLC. 3. Partner with development, DevOps, AI/ML, and product teams to integrate secure practices into software and data science workflows. 4. Build strong cross-functional relationships to drive security-first thinking and align investments with business value. [Security Tooling & Technical Implementation]: 1. Drive adoption and optimization of security tools (SAST, DAST, SCA, IAST, secrets scanning, etc.) in CI/CD workflows. 2. Design and deploy developer-friendly tools for threat modeling, code scanning, secrets detection, and dependency analysis. 3. Implement internal secure-by-default frameworks and reference architectures. [AI/ML Security]: 1. Collaborate with AI/ML teams to implement secure design patterns for model development, training pipelines, and service deployment. 2. Develop and enforce security controls for AI applications, including data integrity, robustness, governance, and prompt injection prevention. 3. Evaluate and integrate emerging tools for securing ML pipelines, generative AI models, and AI APIs. [Security Enablement, Education & Documentation]: 1. Build scalable security enablement programs, including secure coding workshops, bootcamps, and self-service resources/platforms. 2. Develop and maintain internal security documentation, policies, and standards. [Research & Continuous Improvement]: 1. Stay current on application security threats, AI security research, and best practices in cloud and software engineering.

1. 領導網路維運團隊，提昇公司整體資訊系統基礎架構(Infrastructure)運作的效率、穩定度及品質 2. 規劃及帶領IT Infrastructure專案，跨部門協同合作 3. 維運內外網路(Cisco)、OT\IT網路架構設計、資安新技術發展與評估風險及成本 4. 建置企業網路安全機制，建構安全的資訊平台 5. 直接管理維運各廠網路設備及防火牆(Paloalto, Fortinet) 6. 協助團隊訂定與評估個人績效與發展目標 ，部門之預算控管及資源有效運用 ▶▶▶期間限定大放送◀◀◀ ✅ 新人獎金最高 NT$47,000 加入景碩，立刻獲得肯定! ✅新人績優留任獎金最高 NT$180,000 努力不會被忽視，表現越好，獎金越豐厚! ✅ 介紹獎金最高 NT$60,000 邀請好友一起共享雙倍獎金!

(一) 整體技術服務策略與部門領導： 1. 擬定資訊技術與資安服務的中長期策略，協調 IT 部門運作與資源分配。 2. 提升部門技術能力與專案交付品質，確保服務符合企業客戶需求。 3. 負責預算規劃、人力發展、KPI 設定與績效管理。 (二) 雲端技術服務的提供： 1. 領導團隊提供公有雲的設計、部署、管理與優化服務。 2. 協助外部企業進行雲端轉型與架構調整，導入容器化、CI/CD、自動化等解決方案。 3. 提供雲端成本控管、高可用性架構、備援機制與效能調校之專業建議。 (三) 資訊安全服務的提供： 1. 推動外部企業資訊安全制度導入，如資安政策制定、零信任架構建置與資安評估服務。 2. 提供客戶資安顧問服務，包括資安健檢、滲透測試、法規遵循。 3. 管理資安解決方案導入。 (四) SOC 資安監控中心管理： 1. 規劃並營運 SOC 資安監控中心，提供 7x24 威脅監控、通報與事件應變服務 (SIEM/SOAR)。 2. 領導威脅獵捕、資安事件鑑識與客戶通報流程，並導入資安自動化分析機制。

Do you thrive on innovation and using technology to drive business growth? Are you a strategic thinker with a passion for retail? We're looking for a visionary IT/MIS Director to lead our technology strategy and transform our retail operations. What you'll do: -Be the Architect: Collaborate with business leaders to develop a cutting-edge IT roadmap that aligns with our overall business objectives and fuels our ambitious growth plans. You'll design and implement a future-proof IT architecture that optimizes our retail operations, from headquarters to the store floor. -Lead the Charge: Spearhead the implementation of new software, hardware, and data systems across the organization, ensuring seamless integration and user adoption. -Optimize and Innovate: Continuously evaluate and improve our IT infrastructure, identifying opportunities to enhance efficiency, security, and customer experience. -Build Strong Partnerships: Manage relationships with external IT service providers, negotiating contracts and ensuring they deliver high-quality solutions that meet our needs. -Champion Security and Resilience: Develop and enforce robust IT policies and procedures to safeguard our data, protect against cyber threats, and ensure business continuity. -Empower the Team: Provide technical guidance and support to the retail business, ensuring our technology empowers employees and enhances the customer journey. What you'll bring: -Strategic Vision: A proven ability to translate business needs into effective IT solutions, with a focus on innovation and driving digital transformation in a retail environment. -Technical Expertise: Deep understanding of IT systems, infrastructure, and emerging technologies relevant to the retail industry. -Leadership and Collaboration: Exceptional leadership skills, with the ability to build strong relationships, inspire teams, and collaborate effectively with stakeholders at all levels. -Project Management Prowess: A track record of successfully managing complex IT projects, delivering on time and within budget. -Problem-Solving Acumen: Strong analytical and problem-solving skills, with the ability to anticipate and address challenges proactively. If you're a technology leader with a passion for retail and a drive to make a real impact, we encourage you to apply!

1.資訊維運日常作業管理。 2.系統/網路/資安專案推動及管理。 3.主管機關作業和規作業(內控及ISO)。 4.組織管理及主管交付事項。 【口袋證券】 比你還在乎你的口袋 口袋證券以服務數位原生投資人為主，提供年輕族群方便、安全且省時的交易平台，該平台不僅具備AI選股系統，且包含豐富的市場資訊，以及簡單快捷的下單服務、庫存分析等，並透過安全、穩定、可靠的交易和結算交割服務，協助年輕投資人做好投資計劃。 為了給予年輕投資人更佳的投資服務，口袋證券結合策略夥伴CMoney，藉由其累積的700萬名投資理財用戶的數據資料，以及20年的技術經驗，運用數據與工具，包含籌碼動向、關鍵分點進出圖、AI判多空等，來輔助投資人制定正確決策。 不僅提供友善的交易平台，口袋證券在合乎法規且保護用戶安全的基礎上，將持續以創新精神，讓投資人只要用1個App，就能完成分析、選股、下單的步驟，讓投資一氣呵成，致力創造台灣證券市場的新面貌。

技術經理 / Engineering Manager 負責領導資安軟體開發團隊，確保產品開發符合資安標準與業界最佳實踐。須具備強大的技術能力與團隊管理經驗，能夠帶領團隊開發高效、安全的解決方案。 1. 團隊管理與技術領導 (1)規劃並管理資安軟體開發團隊的技術方向與專案進度 (2)指導團隊成員解決技術問題，確保開發流程順暢 (3)促進團隊成員的專業成長，提供技術指導與培訓 2. 軟體開發與架構設計 (1)負責設計與開發資安相關系統，確保系統的高可用性與安全性 (2)參與系統架構設計、Code Review，確保程式碼品質與資安標準 (3)研究與導入最新的資安技術與最佳實踐 3. 跨部門溝通與專案推進 (1)與產品管理、資安團隊、客戶成功團隊協作，確保開發方向符合業務需求 (2)參與客戶技術交流，協助解決客戶的資安技術問題 (3)制定並優化開發流程，確保開發效率與產品質量

工作內容: 1. 具伺服器、網路設備、資安設備5年以上相關執行經驗，能親自執行規劃、部署及維護公司內部網路架構: 含Router、Switch、防火牆等網路設備。 2.維護Windows/Linux Server 、監控伺服器運作狀態，並監控網路運作狀況，定期進行網路安全檢測，確保資訊安全與執行定期備份與還原。 3.建立與管理AD帳號、群組及安全性原則，進行權限控管與帳號安全維護。 4.須可配合出差或派駐於美國加州公司 (一年累積6個月) 津貼另計. 其他條件: 1. 5年以上高科技與電子業經驗佳。 2.具伺服器、網路設備、資安設備等5年以上管理經驗 3.有CCNA/MCSA/MCSE/CISSP/ISO27001或相關證照 4.熟悉VMware / -Hyper-V虛擬化環境 5.具自動化管理或Scripting經驗 6.英文聽說讀寫流利或TOEIC700分以上

CloudMile 是一支年輕的創業團隊，也是亞洲領先的企業級人工智能，雲和安全技術解決方案提供商，為 Google 第一個獲得北亞基礎設施和機器學習專業知識的首要合作夥伴，歡迎渴望國際級舞台的你加入我們的行列！ 我們正在尋找一位主動積極且具備經驗的 SOC 經理，來領導我們的資安營運團隊。您將負責管理日常的 SOC 活動、推動事件回應流程，並在我們的 MSSP 環境中建立高效能的資安文化。 【工作內容】 - 領導並指導資安營運團隊，提供專業指導與績效回饋 - 監督資安監控、事件回應與升級處理流程 - 持續優化偵測規則、回應手冊及 SOC 作業流程 - 協調重大事件處理，確保符合服務層級協議 (SLA) - 與內部團隊及外部合作夥伴協作，提升威脅偵測與應變能力 - 支援 MSSP 客戶的導入流程，並參與客戶檢討會議 - 持續關注新興威脅及資安最佳實務 【具備條件】 - 資訊、網路安全或相關領域的學士學位 - 3 年以上資安營運相關經驗，包含至少 1 年以上的管理經驗 - 熟悉並實際操作過 SIEM/SOAR 工具，如 Splunk、Arcsight或QRadar - 對雲端平台（如 GCP、AWS）有濃厚興趣，並熟悉現代資安與服務框架，如 MITRE ATT&CK、ISO 27001、ISO 20000 - 具備良好的溝通、協調與問題解決能力 【加分條件】 - 流利的英文能力；具備 CISSP、CISM 或 EC-Council CEH 等認證者尤佳

1. 技術戰略與前瞻規劃 制定公司整體技術發展策略與年度/中長期技術路線圖，支援量化投資系統與金融應用服務的持續演進。 主導新技術導入與技術選型，包括AI/ML、大數據分析、雲端架構、API管理平台、演算法交易架構、資安機制等。 評估並規劃資源以支援前中後端及App開發的技術整合與創新，確保技術為業務成長與產品競爭力帶來驅動力。 2. 研發與系統架構管理 領導開發團隊負責整體架構設計（含Web、API、APP、資料庫、雲端部署）及模組開發、優化與維運。 監督核心系統如：風險預警引擎、量化模型平台等技術落地與優化。 建立高可用、高安全、高擴展性的系統架構，導入自動化測試、CI/CD流程與DevOps文化。 3. 專案與產品技術管理 與產品經理及業務部門合作，將市場/客戶需求轉化為具體技術方案，提升產品價值與市場落地速度。 參與重大專案評估與審查，協助關鍵技術決策與風險把關，確保專案交付的品質與時效。 定期檢討開發進度與技術瓶頸，持續改善流程與工具以提升研發效率與穩定性。 4. 團隊建置與人才發展 建立並管理多元技術團隊（含前端、後端、資料工程師、APP工程師、QA等），推動團隊協作與知識分享文化。 建立技術職涯發展制度與人才梯隊計畫，強化招募、訓練、激勵與績效管理。 鼓勵團隊探索技術創新、提升解決問題與技術領導能力。 5. 跨部門協作與公司決策參與 作為高階管理成員，參與公司策略決策與技術風險評估，推動技術與營運整合。 支援業務開發與大型客戶提案，提供技術解決方案與專業建議。 定期向CEO會報告技術進展與團隊表現，確保技術與公司目標一致。

我們在為一家外商消費品公司尋找 Technical Engineering Manager 系統工程經理 ⚫ Maintain robust technology foundation to ensure secure, reliable, and scalable infrastructure services, meeting business requirements, aligned with established standards and best practices, and fulfill rick controls. ⚫ Design, plan, and implement system and network architectures that are high performing, scalable, fault tolerant, secure, and compliant, and provide integration support with enterprise infrastructure environment. ⚫ Oversee the regular system operations and provide application support to ensure the functionality, availability, and security of systems, data, backups, and communications. ⚫ Support solution design for managed, integrated, and hosting services based on technology standard, covering IT infrastructure architecting, cloud computing engineering, development framework, application release, system operation and support. ⚫ Experience with AWS, containerized deployments using Kubernetes/Docker, and working in a DevOps environment, backend REST API architecture. ⚫ Accountable for the timely delivery of required IT services to support business operations, and for clearly defining and communicating the operational support model. Provide the necessary oversight to ensure proper prioritization and timely resolution of reported incidents, mobilizing subject matter experts as needed. ⚫ Prepare and manage infrastructure budget including hardware, software, and vendor services. ⚫ Manage and drive IT infrastructure initiatives, and bring in the best practices for cloud, virtualization, WAN optimization etc. while optimizing the TCO. ⚫ Responsible for IT foundation governance, serving as primary contact for IT audits and take the lead in implementing required IT-related corrective measures. ⚫ Ensure regular maintenance of IT infrastructure to minimize business disruption. Regularly review IT service delivery performance vis-à-vis standards and best practices, leveraging the IT performance management platform to gain meaningful and actionable insights to improve service quality and performance efficiency.

- 建置/規劃/管理/維護(異常狀況排除) Microsoft AD, File server, GPO, DNS, DHCP...... 等基礎架構。 - 建置/規劃/管理/維護(異常狀況排除) 虛擬化系統、備份系統....各式系統。 - 有Microsoft Entra ,Micosoft Intune,M365 管理經驗佳。 - 伺服器(Server)及作業系統(Linux/Windows)與軟體安裝、操作及管理。 - 執行各式Infra相關專案任務。 - 配合資安政策執行管理/維護/部建/設備之日常維運工作。 - 有雲端(GCP)管理經驗者佳。

Key Responsibilities: 1. Set the technical vision for the team. 2. Decide when to embrace cutting-edge technologies and when to adopt less elegant solutions. 3. Ensure that all technical solutions are aligned with the company's business needs and goals, and that they contribute to the overall strategy of the organization 4. Work closely with product management, design, and other engineering teams to deliver exceptional user experiences. 5. Mentor, inspire, and empower a talented team of engineers, fostering a culture of innovation and excellence. 6. Continuously refine our development processes to optimize efficiency and quality. 7. Evaluate and prioritize technical needs and projects, ensuring that resources are allocated effectively 8. Keep technical documentation up-to-date, ensuring that all relevant information is accurately recorded and accessible Our Stack Language: Java 8+, Javascript, ES6 Frameworks: Spring Boot (Tomcat, Netty), Spring Data, Spring Cloud, Vue.Js Architecture: Microservices, REST API Database: MySQL, MyBatis, MongoDB Caching: Redis (AWS ElastiCache), ElasticSearch Message Queue: RocketMQ Cloud: Kubernetes, AWS Monitoring: Grafana, Prometheus, Loki, Tempo, AWS CloudWatch, OpenTracing CI/CD: Jenkins, ArgoCD Additional Responsibilities: 1. Work closely with other departments to optimize business processes and ensure that technical solutions meet the needs of all stakeholders. 2. Assist in building relationships with vendors and creating cost-efficient contracts

【工作內容】 1.帶領藍隊團隊執行企業資安防禦與事件應變，確保資訊資產安全。 2.規劃並維護資安防禦策略、標準作業流程（SOP）及事件應變計畫。 3.主導資安監控（SOC）作業，進行事件分析、調查、回應與復原。 4.規劃與導入威脅偵測、防禦及弱點修補相關工具與流程。 5.監督與分析各類資安日誌、入侵偵測及異常行為警示。 6.定期進行資安風險評估與稽核，並與紅隊協作提升防禦能力。 7.培訓及管理團隊成員，持續提升資安防禦與應變能力。 8.跨部門合作（IT、法務、稽核等），確保符合法規與公司政策（如 ISO 27001、ISO 27017、ISO 42001）。 9.定期向管理階層報告資安狀況並進行溝通。 10.熟悉 ELK 或相關 Syslog server 架構者佳。 【資格條件】 資訊工程、資訊安全相關科系畢業，或具同等專業能力。 具 3 年以上資安相關工作經驗。 熟悉網路安全、端點防護及事件偵測與應變（如 EDR、SIEM、IDS/IPS）。 了解國際資安標準與法規（如 ISO 27001、NIST、GDPR）。 具備威脅情報分析與資安事件調查能力。 具良好溝通協調及專案管理能力。

1. 熟悉 VMWare 及雲端服務系統操作 ( 如：AWS, 阿里雲, 騰訊雲 )。 2. Windows、Linux 作業系統 環境建置、服務部署、架構優化和伺服器管理與故障處理。 3. 監控系統經驗 ( 如：Nagios, Grafana, Prometheus )。 4. 機房環境維運、設備上下架、各類專案協助等工作。 5. 備份維護經驗 ( 如：Veeam )。 6. 相關技術文件與 SOP 的繪製與撰寫。 7. 持續改進日常運維工具，完善運維自動化流程。 8. 具備團隊合作精神，良好的溝通能力樂於分享與討論和團隊一起成長，持續學習新技術。 9.須配合公司輪值班。

【Key Responsibilities】 • Independently resolves IT issues for users through onsite and remote support. Leads, guides, and actively participates in support, troubleshooting, and repair of IT equipment, complex network issues and inventory support for assets. •Continuously assesses user needs based on global/regional IT standards, manages IT asset lifecycles, and prepares detailed documentation like SOPs and knowledge-base articles. •Acts as a Subject Matter Expert (SME), providing specialized knowledge, expertise, and training to IT employees. This includes running deployments of new IT initiatives and performing root cause analysis. •Involved in budget monitoring, incident and problem resolution, and IT project management (e.g., office builds). The role requires vendor management skills, following the internal procurement processes, and upholding IT governance and security compliance within the market. •Builds and maintains strong relationships with local business stakeholders to align IT services with their needs. 【Requirements】 •Minimum of 5 years experience; managing a single location or multiple locations with 500 users or more. •Experience with networks, firewalls, and desktop computing/management technologies (like Fortinet, Palo Alto) •Fluent in English, capable of basic correspondence with regional counterparts and engaging in meetings. •Great Interpersonal and stakeholder management skills with ability to effectively engage with local leadership/stakeholders and global/regional IT leadership •Exhibit skills in solving complex problems spanning multiple functions •An individual who pays attention to details •Ability to work under pressure and still meet regional/global goals and OKRs. 【Nice-to-Have】 •ITIL, CompTIA A+ or relevant professional certifications