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Job Mission
Represent manufacturing and act as gatekeeper from manufacturing to D&E function
Add value in overall manufacturing processes such as forming, machining, joining, and assembling
Job Description
Contribute to the solution of faults and takes the necessary initiatives and practical decisions to ensure zero repeat
Identify gaps and drive assigned process improvement projects and successful delivery
Initiate and drive new procedure changes and projects
Develop and maintain networks across several functional stakeholders
Prioritize works and projects based on business situation
Transfer knowledge and train colleagues on existing and newly introduced products
Education
Master degree in technical domain (e.g. electrical engineering, mechanical engineering, mechatronics)
Experience
3-5 years working experience in design engineering
Personal skills
Show responsibility for the result of work
Show proactive attitude and willing to take initiative
Drive for continuous improvement
Able to think outside of standard processes
Able to work independently
Able to co-work with different functional stakeholders
Able to demonstrate leadership skills
Able to work in a multi-disciplinary team within a high tech(proto) environment
Able to think and act within general policies across department levels
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
Need to know more about applying for a job at ASML? Read our frequently asked questions.
Customer Order Management
Inventory Control
Procurement Management (Admit & General Affairs)
Inbound & Outbound Logistics Management
Prepare Monthly Vouchers
Monthly Expenses/ Payment Process
Report Generate for Sales and Supervisor
General Administration
Introduction to the job
Do you like challenges and do you want to work in a fast pacing supply chain environment to support some of the biggest semiconductor companies worldwide? Are you familiar with Logistics Operations and like to managing urgent demands on a daily basis?
If this sounds like you and if you have a strong customer oriented mindset, here is your mission.
Role and responsibilities
For our Global Operations Center in Taiwan we are searching for Supply Chain Professionals. You fulfill the demand of our customers for spare parts and tools for their maintenance activities on some of the most complex machines in the right quantity and at the right time & cost.
Time is of the essence to ensure a seamless production of our customers without interruptions on our machines.
-Handling of urgent material requests from worldwide customers in a rolling 24/7 shift system with the right customer focus, while meeting all milestones related to communication and execution
-Monitoring of worldwide shipments
-Ability to resolve complex issues and drive improvements to further optimize processes
-Ability to support escalations and provide communication proposals for review
-Constructive and reliable communication with worldwide stakeholders from all departments within ASML
-This position requires shift work.
Education and Experience
Bachelor's Degree in related subject i.e. Supply Chain Management, Information Science, Engineering etc. preferred
-Minimum 1 year of relevant experience in an international company, semiconductor industry is preferred
-A tactical thinker with strong interpersonal and communication skills
-Analytical thinking and ability to organize and prioritize workload
Skills
Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues.
There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:
-Stress-resistant; act under high pressure
-Flexible; willing to go the extra mile for the customer
-Excellent professional communication in English, written and oral
-Drive for results; does not stop until solution has been found, even when obstacles arise
-Team player
-Change management competencies
-Convincing, pro-active and “can do” mentality
-Cultural awareness
-Experience with ERP system(s), SAP R/3 knowledge preferred
-Ability to prioritize
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
Need to know more about applying for a job at ASML? Read our frequently asked questions.
隨著公司業務量穩定成長,我們正積極擴編團隊,現正招募 Supply Chain Administrator,歡迎有志於供應鏈管理與客戶服務的你加入我們!
此職位將支援物流與客戶服務相關作業,並與專案經理、採購、財務與營運等跨部門密切合作,確保客戶訂單與交期達成服務水準目標。你將直接向客戶服務經理報告,並與專案經理密切合作,是一個能發揮溝通協調與持續改善能力的關鍵角色。
由於此職務需與國內外團隊密切合作,**具備英文能力(TOEIC 650分以上或同等程度)**將有助於溝通與工作效率。
如果你樂於與各部門合作,並期待在實務中成長精進,這將是一個不容錯過的機會!
Key Responsibilities:
1. Enter SO/PO data and update shipping schedules
2. Coordinate product shipments from suppliers to customer locations to ensure timely and accurate delivery
3. Support customer service activities, including:
(1). Processing and communicating PO commitments
(2). Receiving and managing customer POs
(3). Sending outbound shipment notifications
The Order Support Representative is an internal problem solver with a dedicated relationship to specific manufacturing sites. Their primary function is to help ensure that any non-production issues with an order after the order confirmation are effectively handled, and that any changes to delivery timelines are proactively communicated to the customer. This role serves as a bridge between the commercial operation and key teams responsible for fulfilling orders, including shipping, logistics, supply chain, operations and planning. They give both the sales team and the manufacturing site a single point of contact within the CX team, and work to balance and prioritize requests that come in from all 3 CX regions.
•Acts as the first line of support for Sales and Order Management teams when dealing with a customer request related to delivery, quality or other topics that require PU engagement.
•Engages with logistics, planning and other PU functions to understand the status of customer order related issues to accelerate issue resolution.
•Communicates issue updates back commercial team stakeholders to ensure effective customer updates.
•Triages sales requests related to customer issues and resolves issues on own where possible.
•Executes regular reporting/cataloging of customer-facing issues at assigned PUs and works with PU teams to improve processes.
•Participates on order reviews with PU with the goal of ensuring that upcoming orders are on-track.
•Monitors upcoming “orders due” to confirm with the PU that they are on-track.
•Administrative complaint management via Everest, including RMA creation.
•Builds a working-relationship with the key contacts at the PU they support.
•Executes ERP updates related to customer delivery dates, following input from the PU.
Handle customer feedback and complaints :
As the contact point for ATCS global manufacturing facilities in China, we handle customer complaints and service demands related to quality
Quality data registration summary :
Responsible for customer information summary and market quality data registration summary.
Provide timely customer response and support :
Timely deal with customer feedback, provide on-site technical support, pass customer complaints to the relevant departments of the company, and urge the improvement to form a closed loop and solve quickly.
Visit customers and audit :
Visit customers regularly to maintain customer relationship, understand customers' related demands and product use status in the client; Follow up and close the audit findings of the audit jury
Customer training and education :
Provide customer product and application related knowledge training where appropriate, such as connector knowledge, application, operation guidance, etc.