1. Identify and target high-profile corporate clients, including large-scale enterprises across industries and regions with food-related needs.
2. Lead end-to-end enterprise sales process, including prospecting, needs discovery, customized proposal development, pitching, and deal closing.
3. Build relationships with key decision-makers (HR, admin, procurement, ESG teams), understanding their business goals and positioning foodpanda's corporate solutions accordingly.
4. Collaborate closely with internal teams and departments to ensure seamless onboarding, launch execution, and service quality for enterprise clients.
5. Track sales progress using CRM, manage pipeline stages, and regularly report opportunity status and forecast to management.
6. Drive GMV growth through new enterprise acquisition and expansion within existing clients.
7. Stay updated on corporate welfare trends, ESG policies, and digital transformation opportunities to offer consultative advice to clients.
1. 依事務所年度策略與學習需求,設計多樣化的學程及活動
2. 擔任指定部門之學習窗口及顧問,確保年度訓練規劃有效執行
3. 運用多元數位科技,以優化課程設計及提升學習體驗
4. 協助雇主品牌活動的規劃與執行
5. 擔任內部講師、活動主持人或引導師
6. 有機會與 PwC Global Learning & Development team 合作專案導入,提升國際視野
■Job Description
- Develop and execute overall e-commerce strategies to achieve online sales goals, budgets, and business growth plans.
- Analyze sales performance and consumer trends in Taiwan, providing data-driven insights and improvement proposals.
- Oversee e-commerce operations across multiple platforms (MOMO, Shopee, PChome, etc.), ensuring optimal conversion rates and ROI.
- Supervise and optimize UI/UX, payment, and logistics workflows to enhance customer experience.
- Coordinate with internal teams (Marketing, Warehouse, Customer Service, IT) to ensure seamless and efficient operations.
■Qualifications
- Minimum 5 years of experience in e-commerce operations or online brand management with a strong understanding of multi-platform ecosystems.
- Proficiency in data analysis, digital marketing, conversion optimization, and product planning.
- Knowledge of UI/UX design, CRM systems, and payment processes with strong problem-solving abilities.
- Excellent leadership and cross-functional communication skills, capable of driving execution in a fast-paced environment.
【Edenred Taiwan】
Under the Payment & New Solution business line, Edenred Taiwan is the pioneer and leader of digital vouchers market in Taiwan, with a strong presence in both incentives & reward, and Employee Benefit segments.
In the last 3-5 years, Taiwan BU has experienced rapid growth. This growth has been marked by an increase in the number of verticals, diverse business models, increased business volumes & revenue, and a burgeoning workforce.
The Sales team at Edenred Taiwan stands at the forefront of rapid business growth, bringing value to our customers through our digital product. Supported by cross functional teams, our sales are equipped with market insights, performance knowledge and a strong IT/Product team to bring the best solutions to our customers while reaching for business excellence.
【Your Role】
。The Account Manager will strive to achieve sales target aggressively through cross-selling and client relationship management. You will possess a can-do attitude to meet challenges in this forever changing world to ensure customer satisfaction. You will also be disciplined in sales operation and examine sales data to remove blockage and find new opportunities to increase win rate.
The team structure,
。Direct report to Account Sales Head
This Account Manager is responsible for:
REVENUE GROWTH: :
• Drive the achievement of aggressive sales targets, continually assessing and adjusting key account strategies for optimal performance with a specific focus in cross-sell and key account maintenance
• Collaborate with the team to identify and pursue immediate business opportunities for accelerated revenue growth and actively manage attrition rate
CLIENT RELATIONSHIP MANAGEMENT:
• Build and maintain client relationships optimized for swift conversions, ensuring exceptional service and rapid satisfaction Leading to high client NPS scores
• Leverage unique dynamics of rapid sales to establish trust and deliver quick wins for clients
MARKET ANALYSIS:
• Stay abreast of industry trends, competitor activities, and market dynamics influencing rapid sales
• Provide valuable insights to inform product development and marketing strategies geared towards rapid market penetration
CROSS-FUNCTIONAL COLLABORATION:
• Work with internal teams, including marketing, customer service, merchant and product to algin cross-selling strategies and ensure seamless customer experience
Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview
We are seeking a Taxonomy Manager to lead the development, optimization, and governance of product categorization and classification across Coupang Taiwan’s marketplace. This role is critical to ensuring a seamless shopping experience, accurate search results, and efficient product discovery.
What You Will Do
• Manage & Optimize: Maintain and enhance the taxonomy structure to improve product findability and conversion.
• Govern Quality: Enforce data standards and rules to ensure catalog consistency and a trustworthy shopping experience.
• Analyze & Report: Use data to identify catalog gaps, reduce poor search results, and report on performance.
• Cross-functional Execution: Work with Merchandising and Product teams to support business initiatives and product launches.
Basic Qualifications
• 5+ years in e-commerce taxonomy or catalog management.
• Bachelor's degree (Information Science, Business, Data fields).
• Proficient in analyzing user search data and sales metrics; familiar with automated classification tools.
• Excellent communication skills in English & Mandarin.
Preferred Qualifications
• Hands-on experience with AI/ML-based classification tools or product data enrichment systems.
• Strong analytical mindset with the ability to translate user behavior and search data into actionable taxonomy improvements.
• Proven ability to collaborate effectively with cross-functional teams including Merchandising, Product, and Engineering.
Recruitment Process and Others
Recruitment Process
• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/