inline is seeking a highly motivated, driven, and emotionally intelligent individual who is interested in building a career in Revenue Operations within the Software-as-a-Service (SaaS) industry. This role offers the potential for promotion to a full-time position based on performance.
As part of the Revenue Ops team, you will be responsible for ensuring the accuracy and quality of customer-related data, supporting key processes such as subscription validation, revenue reporting, and performance tracking. You will also partner closely with cross-functional teams to identify customer behavior trends and business opportunities through data-driven insights.
We’re looking for someone who is not only analytical and detail-oriented, but also proactive and self-motivated — someone who can manage their time effectively, stay organized, and continuously look for ways to optimize processes and improve efficiency. You should be comfortable working under direction, but also take ownership of your work and consistently strive to deliver high-quality results aligned with team and company goals.
Hands-on experience or familiarity with tools such as Salesforce, Excel/Google Sheets (advanced functions), SQL, and Python is highly preferred. High proficiency in English is a plus, as the role involves regular collaboration with regional and global teams.
Given inline’s rapid growth across the APAC region, this is a great opportunity to work in a fast-paced, impact-driven environment where your contributions will directly support strategic business decisions and revenue growth.
工作內容 | What You Will Do
【 出帳管理與流程控管】
負責每月帳單出帳作業之主導與執行,確保排程準時、資料無誤
建立並優化出帳流程,涵蓋內部資料串接、系統邏輯驗證與計費邏輯整合
管理影響出帳金額準確性的各個環節,包括:產品設定、計價條件、UOM、訂閱邏輯、訂單資料等
協助導入跨部門 SOP,確保系統邏輯變更或產品調整能即時反映在出帳流程中
管理與維護出帳系統(如 Zuora),協助開發與測試相關功能與報表
【帳務稽核與數據驗證】
建立帳單稽核流程與機制,定期驗證帳單金額準確性
比對內部訂閱資料與帳單輸出結果,分析與處理差異項目
整合數據並提出優化建議,預防系統錯誤或設定異常造成錯帳
整理、清理及結構化帳務數據,供後續分析與營收報表使用
建立帳務追蹤與錯誤修正流程,提高帳單信賴度與客戶體驗
【專案協作與內外溝通】
作為 Billing 相關專案的 Owner,協助跨部門釐清需求與整合資源
協助釐清客戶帳務問題,透過 Email / Call / 線上會議等方式協作處理
執行內部帳單異常通報與解決流程,並進行改善追蹤與文件化
與產品、工程、客戶成功等團隊密切合作,優化系統與帳務串接體驗
能力需求 | What You Should Have
【技能】
熟悉出帳作業邏輯與流程,有 SaaS 計費背景或使用 Zuora 經驗佳
熟悉 Google Sheet 函數,具備使用 GAS 或 Python 進行自動化處理能力
熟悉 SaaS 訂閱型產品的出帳週期、用量計價(UOM)與價格方案邏輯
能快速理解跨系統資料關聯(如 Salesforce + Zuora)與邏輯設定
熟悉 Google Workspace,能獨立產出報表與管理工作文件
【軟實力】
邏輯思維清晰、細心負責,對資料正確性有高度敏感度
能有效與跨部門(產品、工程、CS、財務等)溝通協作
有強烈責任感與自我驅動力,擅長處理多工任務
有帳務/財務背景、或熟悉訂閱型商業模式者優先
樂於提出改善流程與系統整合建議,並具備實作能力
【 inline 設備 & 環境 】
▮ 交通便利 Convenient location
鄰近捷運站善導寺 6 號出口,步行不到 5 分鐘
▮ 工作環境 Comfortable environment
寬敞明亮辦公室,靠近華山文創區的員工咖啡廳
▮ 工作配備 Provide with equipment
提供 MacBook 及 iPad,自由調整工作升降桌
▮ 年度休假 First year 10 days of annual leave
優於勞基法,到職第 1 年,依在職月份比例即享有 10 天休假
▮ 餐點供應 Free food and beverages
知名餐廳的午餐餐點,專業咖啡師製作飲料及限量甜點
▮ 彈性氛圍 Flexible schedule
開放式的工作氣氛,午休時光自主安排彈性 1 小時
▮ 年節聚會 Annual event
尾牙、中秋烤肉、聖誕節及慶生派對,不定時的人氣餐廳聚餐
▮ 人氣活動 Workshop activity
手沖咖啡課、花藝課、羽球社、吉他社等
▮ 休憩專區 Chill-out area
溫馨茶水間,附有零食區、咖啡機及啤酒機,舒適的沙發區及戶外陽台吧台區