「Senior Associate, Business Development」的相似工作

廣告人，就是創意產業的超級製作人 在這裡，你將不只是做企劃，而是把點子變成現實、把品牌故事推向世界的幕後推手。 【我們的工作內容】 1.建立並維護良好的客戶關係，讓品牌策略落地發光。 2.規劃季度或年度全媒體廣告，讓作品與品牌調性完美呼應。 3.從企劃、提案、簡報到結案，完整操刀專案並協調內外部資源。 4.收集與分析廣告資料，能獨立管理專案進度與時程。 5.喜歡團隊合作，並且對品質有要求。 6.跨部門溝通協調，面對挑戰也能積極找到解法。 7.具1年以上廣告代理商經驗，最重要的是，你要對廣告充滿熱情 。 【我們希望你】 能設定目標，並堅持實現。 具備優秀的溝通力與協調力。 若能附上作品集或相關企劃案例，將更能展現你的專業。 【你能得到的】 每一位同仁都是公司最重要的資產。 我們提供舒適的職場氛圍，讓你樂於發揮。 我們重視團隊文化與合作，一起迎接挑戰、共享成就。 如果你想要的不只是工作，而是一場創意冒險， 歡迎加入我們，一起成為廣告產業的超級製作人！

1. 具有良好的團隊合作精神與極佳的溝通能力，對運動行銷及公關服務相關產業充滿熱忱 2. 行銷專案企劃與執行 3. 運動行銷、賽事與活動企劃與執行 4. 公關媒體服務 5. 活動與專案行銷企劃擬定，透過廣告、公關、媒體、品牌的資源整合與運用，提升客戶品牌形象及產品競爭力 6. 客戶形象推廣、業務推廣之活動企劃提案、執行

▍工作職缺介紹｜行銷企劃 Marketing Planner 斯科特運動團隊的屬性為運動教育服務業，與一般服務業不同；我們每年舉辦上千人次的寒暑假運動營隊，面對來自五大城市的家長與孩子，行銷將扮演產品價值的翻譯者與情感連結的建立者。 本職位專注於每一次寒暑假營隊的內容企劃、報名轉化與溝通動線設計，讓「想報名變成真的報名」。 【行銷企劃發想與內容撰寫】 針對每梯寒暑假營隊，需主動發想營隊的主軸、視覺概念、品牌訊息，轉化為具體的指令與執行需求，協同平面設計與影音剪輯，完成素材產出與檔期規劃。 【社群行銷內容規劃與執行】 熟悉 Facebook、Instagram、Threads、LINE@、Google 商家等社群平台，能制定貼文策略與素材分眾方向，針對不同家長族群產出適合的文字與文案結構。 【廣告與報名動線規劃】 搭配檔期與新課程推出時程，規劃合適的廣告圖文結構、投放目標群設定與動線設計，協助提升報名轉化率與填單意願。 【廠商找尋、洽談與配合】 寒暑期活動物料（證書、服飾、贈品、印刷品等）皆有對應供應商，需根據流程找尋與合作對象，確保物料準時交付，並與廠商建立良好合作關係。 【營隊活動期間任務】 現場行銷總控：監督活動是否依照行銷與課程計畫執行，若遇突發狀況，能主動啟動備案處理與統籌溝通。 工讀生協調與任務監督：安排、監控現場工讀生之工作流程，確保每一場活動流暢執行。 事件統整與回報安排：每日活動結束後，負責統整現場事件回報、提出改進方案，並協助安排工讀生檢討會議。 【你會喜歡這份工作的理由】 ✔ 這不是每天發幾則貼文的社群小編，而是主導品牌寒暑假營隊行銷命脈的企劃角色 ✔ 全台五大城市的營隊品牌操作，你的想法能直接被看見，並影響超過上萬名家長與孩子的報名決策 ✔ 從前期企劃到現場落地，完整參與專案的全流程經驗 ✔ 團隊設定方向但尊重創意，鼓勵提出新玩法新策略 ✔ 與設計、課務、教學、行政跨部門合作，快速成長與學習

一起加入行銷團隊「間口組」，作為*朵茉麗蔻*在台灣的形象先鋒， 透過創意與數據策略，吸引新客群、點亮品牌認知第一步！ ◈月領◈39K ↑↑ 起薪34K～38K＋津貼5200元 ✓ 起薪依能力與經驗面議 ✓ 另享2次年度獎金 ✓ 3節獎金＋加班費 【您會參與】 • 研究洞察目標受眾的興趣與需求 • 企劃與製作具吸引力的內容（文案、影片腳本、文章、PDM、EDM、SMS、LP 等） • 操作與分析廣告後台數據，持續優化轉換率（FB/IG、SEO、LINE、GDN、YouTube等） • 以數據為基礎提出策略，推動行銷成效成長 • 與日本總部進行定期溝通（日文Email／線上會議），必要時出差（1-2次/年） • 除了主要職責，你也會與團隊協作，共同推動線上/線下活動、公關合作與CRM專案等多元任務。 ◎透過面試對您的了解，我們也有可能會調整您實際身任的職務內容◎ 【具備條件】 • 有行銷企劃經驗，以及對市場的敏銳度與數據洞察力 • 熟悉數位行銷工具（Google Analytics、Meta 後台等） • 重視專案執行力與時間管理，有邏輯思考與提案簡報能力 • 積極主動、善於跨部門合作 • 具備JLPT N2能力，理解日商文化 ◈用創意與內容贏得陌生顧客的第一份信任！ ◈我們提供穩定發展的職涯環境、透明完善的評價制度。 ◈你的成長歷程與價值貢獻將會在此成長茁壯！ 【徵選流程】 104應徵 → 日文書面資料審核 → 一次面試（中文）→ 最終面試（日文）

[What you'll do] - Takes ownership to lead a diversified team to ensure support provided to our customers across all platforms (i.e. calls, chats, emails) is handled with high efficiency and accuracy. - Drives and motivates team performance by building rapport and developing team members to ensure growth. - Helps the team by handling escalations including urgent, complex, and sensitive cases from the team. - Guides and coaches team members on expectations and continuous improvement by communicating direction and goals through regular and clear feedback not only for performance but also attendance and adherence to policies - Works closely with the Workforce Management team to determine anticipated work volume and optimize work distribution - Proactively ask for and give feedback so communicating and coordinating with various departments to make positive changes in the organization - Identifies gaps and inefficiencies in targets, team performance, and/or existing processes and procedures to increase the quality of customer experience - Understands and analyzes team performance reports for management updates to make data-driven decisions for better outcomes - Contribute to the development of processes, procedures, and guidelines to improve the quality of work - Completes additional tasks and projects as assigned as a role model to ensure the effective implementation of company policies and procedures

What you'll need: 2+ years experience in digital marketing, digital agency, or e-commerce environment. Marketing sense and know-how especially on Affiliate marketing, influence marketing. A candidate with experience in SEO Marketing will be a plus. Strong ability to handle high-pressure situations and meet deadlines. Meanwhile, owning a growth mindset and ownership. Passionate about social media and staying updated with the latest trends and information. Excellent communication and organizational skills. Able to balance the company's internal and external factors when planning and making decisions. Self-motivated and result-oriented, a good team player, with excellent interpersonal, communication, and presentation skills. A start-up attitude and globally-minded – highly collaborative with an entrepreneurial, roll-up-your-sleeves attitude What you'll do: Create, curate, and schedule engaging content that aligns with our brand and sales goals with multiple partners. Develop key strategies/ campaigns for affiliates based on user behavior, industry insights, product lineup, and potential impact. Implement and execute partnership & affiliate campaigns. Maintain strong knowledge of all in-house technology and handle technical discussions leading to successful implementation with affiliate partners. Daily communication with affiliate partners and influencers, including merchant sponsorship negotiation, and cooperation enhancement. Analyze the performance data metrics and adjust strategies to improve the performance to reach the sales target. Stay updated with social media trends, tools, and best practices. Collaborate with the marketing team to support overall marketing campaigns and initiatives.

About Learning & Development (L&D) Team The L&D team is responsible for building a future-ready, skilled, and agile workforce that can deliver exceptional customer experiences. The team covers three primary functions; - To facilitate onboarding and upskills training for wider customer experience teams - To develop learning programs including its journey, materials, digital modules, and blended-learning experiences - To ensure process knowledge, SOPs, and tools are accurately, accessible, and effectively transferred and embedded into daily operations via knowledge formats What You'll Do - Conduct new hire, refresher, and upskill training classes according to business needs. - Ensure that class objectives and learning curve performance metrics are achieved. - Analyze current trends to determine training needs, then participate in efforts to create and deliver training by implementing solutions. - Engage various internal and external stakeholders to support cross-functional projects to optimize service delivery and operational processes. - Coach and reinforce front-line agents and supervisors in applying skills learned in training. - Maintain up-to-date training records to ensure all CEG employees' development goals are met and follow organizational training and policy initiatives. - Regularly assess the effectiveness of training programs and provide feedback for improvement. - Maintain accurate and relevant training materials and documentation. - Adapt training materials to align with changing business needs and processes. - Foster a customer first mindset among trainees, emphasizing the importance of customer satisfaction. - Collaborate with various teams and departments to ensure training materials are aligned with broader organizational goals. - Perform other duties as may arise from time to time and as may be assigned to the employee What You'll Need - Bachelor's degree or above. - Minimum 2 years of working experience in service training. - Adequate language command: English & Mandarin. - Advanced presentation, interpersonal, time management, communication, and organizational skills. - Willingness to take initiative and follow through on projects/tasks - Flexible working hours to support training and operational needs - Ability to understand and execute complex written and verbal instructions. - Ability to work independently and in a team environment. - Possess an advanced knowledge of computer-based applications such as Microsoft Office or Google Suite. - A start-up attitude - highly collaborative with an entrepreneurial, roll-up-your-sleeves attitude that's not afraid to work independently when required. - Globally-minded and comfortable working with people from different cultural backgrounds and in different time zones.

你將成為我們和 IP 之間的共同創作者，為我們的客戶和產品找到最動人的故事，打造引人入勝的行銷策略。 且你也將負責開發、管理和維護品牌客戶，以達成業績目標。 我們的團隊文化非常扁平，讓每位夥伴都有機會在各個專案中找到發揮的舞台，團隊也時常一起brain storming，發想出最適切的合作方案！ 如果你充滿活力、具有豐富創意，並且希望和我們一起打造厲害的公司，歡迎加入CAPSULE！ Join us and let's make the dream come true! ▌你每天可能會做的事 　1. 和品牌客戶建立並維繫長期關係，成為他們最信任的夥伴 　2. 開發新客戶，拓展 CAPSULE 的品牌合作版圖 　3. 扮演專案「總指揮」，確保進度、品質與預算都在掌握之中 　4. 製作行銷提案與簡報，把點子變成能說服客戶的故事 　5. 其它待你和主管一同開拓的專案及任務 ▌你需要的技能與特質 　1. 銷策略規劃能力，能提出打動人心的方案 　2. 具備獨立提案、簡報與客戶簡報的實戰經驗 　3. 同時駕馭多個專案的進度、預算與品質管理 　4. 具備市場分析與數據分析能力，能用數字支撐你的判斷 　5. 曾服務於品牌端、4A 廣告代理商、媒體代理商者佳 　6. 曾在數位媒體業務單位任職，有一線經驗 　7. 熟悉 KOL、創作者生態與合作模式 ▌額外加分條件 　1. 已取得Google Ads認證、Google Analytics認證、Facebook認證 　2. 英文聽說讀寫能力佳 ▌其他說明 　1. 業務單位夥伴每季皆享有額外獎金，金額將依團隊績效與公司獲利狀況核定 　2. 相關規定與發放標準，公司將視營運狀況保留調整與變更之權利

About Merchant Success at Klook: At Klook, we connect people to memorable experiences across the world. Our Merchant Success team ensures our merchant partners in Korea deliver the best possible products and customer journeys. We work closely with local merchants, supporting their operations and optimizing their offerings on the Klook platform through collaboration and data-driven improvements. What you’ll do: - Merchant and Product Onboarding: Manage onboarding for new merchants and products, including gathering information, guiding merchants, and conducting training on Klook’s system. - Product Quality Control: Ensure all product listings maintain the highest standards in content, pricing, availability, and customer satisfaction. - Content Review: Conduct test bookings and regular reviews to improve product content and the customer experience. - Merchant Support: Address merchant questions, provide guidance on self-service tools, and deliver prompt solutions to issues. - Sales Support: Work with the Business Development Manager to drive product exposure and sales growth. - Cross-team Coordination: Liaise with Customer Experience, Settlement, and other internal teams to resolve merchant, customer, or B2B partner inquiries. - Ad-Hoc Projects: Handle special assignments as required by your manager. What you’ll need: - Language: Fluent in Korean and English (Mandarin is an advantage) - 1 year in account management or client service experience is preferred; internship experience also considered. - Industry Background: Previous exposure to e-commerce or the travel sector is a plus. - Detail-Oriented: Diligent and organized with a drive for accuracy and quality. - Problem Solver: Proactive in identifying improvements and handling issues with a customer-first approach. - Team Player: Effective communicator who collaborates well with a multicultural team. - Adaptable: Willing to learn, open to feedback, and comfortable in a fast-changing environment. - Strong writing skills are an advantage. What you’ll get - A global team of supportive colleagues - The rare chance to shape a leading travel and leisure platform - Opportunities for personal and professional growth - Ownership of projects with real impact

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion- dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview Analyse the market trend and grasp the needs of consumers and business, execute effective Site Merchandising practical strategy leading and efficient, thus building and strengthening the best customer experience What will you do? • Design and implement merchandise strategies to ensure products are presented in the most attractive manner. • Coordinate and oversee merchandise displays at various sales points, ensuring consistency and high standards. • Analyze sales data and customer behavior to adjust merchandise displays and promotional strategies. • Collaborate closely with marketing and sales teams to develop and execute promotional activities. • Monitor inventory levels to ensure adequate product supply and timely replenishment. Essential Qualifications: • 3+ years of work experience in eCommerce marketing or Bachelor’s degree(or above) in related field. • Proficiency with Excel and extracting data through different tools. • Written and verbal Chinese & English language skills at fluent level. • Work experience based on quantitative targets. • A person who is able to maintain work priorities in a complex and rapidly changing situation. • Ability to conceive new ideas and experimentations for consideration. • Detail oriented, high standards and a bias toward action. Preferred Qualifications: • Experience in working in e-commerce OR global brands OR marketing agencies. • Experience with SQL or Tableau is a plus. Recruitment Process • Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer • The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. • Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Things to Consider • This job posting may be closed prior to the stated end date for application if all openings are filled. • Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. • Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants. • Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met. Privacy Notice • Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/

● 需具中華⺠ 國交通部⺠ 航局核發之【航空器簽派員檢定證者】。 ● 飛行計畫製作、航機簽派。 ● 航機監控及異常狀況應變處理。 ● 航路規劃、新航線、航點評估。 ● 飛航數據資料分析。 ● 臨時交辦事項。 實際⼯作地點可因個人因素，安排於臺北市或臺東市； 偶爾因工作需要，可能需至臺東出差。

職務概要 (ポジション概要) 我們正在尋找一位能夠承接日本與台灣團隊橋樑角色的資深人才，負責推動日本市場的旅遊產品規劃與跨國專案管理。此職務不僅需要結合旅遊產業的專業知識，也需具備優秀的溝通協調能力，能有效整合內外部資源，確保專案順利推進與成果落地。此職務將與台灣及日本團隊密切合作，負責跨部門協調與決策，並直接與管理層互動。 日本市場の旅行商品企画とクロスボーダープロジェクトを担当するポジションです。 台湾・日本チームの橋渡し役となり、社内外の調整や企画推進をリードしていただきます。 主な職責 (業務内容) ．擔任日本與台灣團隊之間的關鍵溝通橋樑，確保資訊透明並推動跨國協作。日本と台湾チームの橋渡し役として、情報を正確に伝え、協力体制を推進する。 ．規劃與管理跨部門、跨市場的專案，確保目標如期達成。部門や国をまたぐプロジェクトを企画・管理し、目標を達成する。 ．分析旅遊市場趨勢與需求，提出符合消費者期待、具競爭力的產品或專案建議。旅行市場のトレンドやニーズを分析し、消費者に魅力的で競争力のある商品・企画を提案する。 ．維繫與日本及台灣合作夥伴（旅遊相關供應商、平台、異業合作方）的良好關係，並進行談判與合作推動。日本・台湾のパートナー（旅行関連サプライヤー、プラットフォーム、他業種の提携先）と良好な関係を築き、交渉・協力を進める。 ．與內部團隊（platform、operation、demand等）協同合作，推動產品上市、行銷策略制定與執行。社内チーム（プラットフォーム、オペレーション、デマンド等）と連携し、商品リリースやマーケティング施策を推進する。 ．提供旅遊市場洞察與專案改善建議，驅動公司在日本市場的持續成長。市場のインサイトや改善提案を提供し、日本市場での継続的な成長をサポートする。 応募資格 (必須スキル・経験) ．流利的日文與中文，擔任日本與台灣團隊的溝通橋樑。日本語・中国語ともに流暢で、日台チームのコミュニケーションを担える方。 ．具備專案管理與協調能力，能推動專案並在壓力下交付成果。プロジェクトマネジメントや調整スキルを持ち、プレッシャーの中でも成果を出せる方。 ．7年以上工作經驗，具跨國或跨部門專案管理經驗。7年以上の社会人経験があり、クロスボーダーまたは部門横断のプロジェクト経験を持つ方。 ．具旅遊產業相關背景者優先考慮（如旅遊產品開發、合作夥伴經營、供應商管理等）。旅行業界での経験がある方を優先（旅行商品企画、パートナーシップ運営、サプライヤー対応など）。 面接プロセス / 面試流程 - Phone interview - 1st interview: 單位主管 / HR - 2rd interview: 部門主管 *視情況安排採實體或線上視訊面試。

About Klook: We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences. Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world. Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook. We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values: Customer First Push Boundaries Critical Thinking Build for Scale Less is More Win as One We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us! What you will do: Providing ongoing operational support to our merchants such as resolving booking inquiries, payment inquiries, updates to content, campaigns, inventory, policies, etc. Maintain regular communication with existing merchants, conduct business reviews, opportunity identification and updates with merchants on a routine basis. Cooperate with merchants to enhance service levels and meet the needs of both Klook and customers. Particularly with optimizing key supply strength metrics. Onboard new properties for hotel stays and ensure property activation. Communicate and collaborate effectively with various stakeholders - from your business development colleagues, to the content, tech, finance teams, and of course, our all important merchants. Make an impact by identifying areas for improvement across different processes and systems. What you will need: Preferably have 1-2 years of experience in operations, BD, or a related OTA field (internships included) Ability to execute under pressure and against tight schedules Strive for high quality and timeliness in your output Possess excellent communication and interpersonal skills and have the ability to work collaboratively in a team environment. Open, agile, detail-oriented, and willing to adapt to fast changes Be fluent spoken and written Japanese & Mandarin , English is plus Operations and/or account management experience would be a plus Work experience in a multicultural, cross-functional, or start-up environment would be a plus 工作職責： 為我們的商家提供持續的營運支持，例如解決預訂諮詢、付款諮詢、內容更新、活動、庫存、政策等。 與現有商家保持定期溝通，定期進行業務評估、機會識別和更新。 與商家合作，提升服務水平，滿足 Klook 和客戶的​​需求，尤其要優化關鍵的供應實力指標。 引入新的酒店住宿，並確保商家活躍度。 與各利害關係人進行有效溝通與協作－從業務拓展同事到內容、技術、財務團隊，當然還有我們所有重要的商家。 透過辨識不同流程和系統中需要改進的領域，發揮影響力。 工作要求： 擁有 1-2 年營運、業務拓展或相關 OTA 領域經驗優先，實習經驗亦可 能夠在壓力和緊湊的工期下高效執行 力求高品質、按時完成工作 具備優秀的溝通和人際交往能力，並能在團隊環境中協同工作。 個性開朗、敏捷、注重細節，並願意適應快速變化 必須能夠流利地使用日語和普通話進行口語和書寫 能夠使用英語經驗者優先考慮 擁有營運和/或客戶管理經驗者優先考慮 擁有在多元文化、跨職能或新創企業環境中工作的經驗者優先考慮

Key Responsibilities - Expertly manage and resolve escalated customer cases received from various internal channels within defined timelines and in accordance with Klook's guidelines. - Collaborate effectively with Team Leaders/Managers, Customer Experience teams, and cross-functional teams to thoroughly investigate and resolve complex customer issues. - Examine unresolved cases and implement service recovery strategies to ensure successful customer retention. - Demonstrate strong logic-based decision-making skills to effectively triage and escalate borderline cases according to established protocols. - Proactively identify, develop, and recommend creative and innovative solutions to address customer escalations, adapting strategies based on specific circumstances. - Analyze data to identify recurring patterns, common pain points, and underlying root causes, providing actionable recommendations for preventative measures and service enhancements. - Formulate data-driven recommendations to proactively mitigate potential service failures and optimize overall operational efficiency. - Continuously identify and implement improvements to existing work processes to enhance efficiency and effectiveness. - Maintain a comprehensive and current understanding of Klook's internal products, services, and etc. - Serve as a liaison between Klook and local authorities, fostering positive relationships and engagement to achieve professional resolution of reported complaints. - Undertake additional duties and participate in projects as directed by TL/Manager. What you'll need? - Minimum 2 years of customer service experience. - Excellent command of the English and Mandarin language and the language for the position applied; and extremely detail-oriented when responding and resolving customers' issues. - A rational decision-maker and process-oriented individual who understands that customers can make or break a business. - Analytical thinking and high problem solving skills. - Experience in complaints handling (complex, council cases) is an advantage. - Must have outstanding organizational, time management and communication skills. - Proactive, efficient, quick to learn and has a strong work ethic, attention to detail and a focus on delivering highly accurate work - Comfortable in learning and working through a task in various technology-based systems via electronic means such as Lark, call center solution, email, chat, and online project management applications. - Eager to work in a small team and fast-paced environment - Globally minded and comfortable working with people from a different cultural background and in different time zones.

[職務內容] 1、針對品牌政策與推動之計畫，企劃所需宣傳素材(平面&影片)及製作，推動品牌各項宣 傳運用，分析相關運用成效。 2、針對能提升品牌注目度與宣傳度的管道與多媒體。 3、進行市場情報蒐集與分析、執行、找尋廠商合作。 4、主管交辦事項。 [履歷投遞配合事項] 1、附清楚正面之正式照片並檢附完整自傳以及作品連結，上述資料若未完整，恕不列入考量。 2、請確認履歷內容已更新至最新版本後投遞。 3、初步須審查履歷，若未合格者恕無另行通知，請勿重複投遞履歷。 4、面試需準備資料： (1) 平面與影片作品各一，題材不限，若有接近無印品牌風格之內容更佳。 (2) 社群平台(FB、IG、YouTube、LINE官方帳號)或廣告媒體等影像規劃設計製作實際案例 與成效。

We are Asia's leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences. Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,300 destinations around the world. Do you share our belief in the wonders of travel? Our international community of over 1,500 employees, based in 20+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook. We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our core beliefs - Push boundaries, Ask For and Give Feedback, Take Ownership, and Help Each Other. We never settle and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? What You'll Do: - Handles and responds to customer enquiries and complaints through phone, online chat and/or e-mails - Ensures all customer inquiries/ issues/ complaints are resolved according to the company's processes and procedures - Identifies and escalates difficult and complex issues to senior team members - Maintains a positive, empathetic and professional attitude towards customer - Enters, updates and maintains accurate information of customer interaction, transactions, comments and complaints in the company's system - Resolves customer requests and problems by making appropriate booking changes based on company's processes and procedures, as well as activity terms and conditions - Liaises with external vendors and service operators to fulfill booking changes - Keeps updated with company procedures and processes - Shares customer feedback with relevant departments for further improvements What You'll Need: - Preferably Diploma qualification and above - Fresh graduates are encouraged to apply - Proficient in English (both verbal and written). - Previous experience in customer service is an added advantage - Able to work shifts (including weekends, public holidays, overnight) - Possess a problem-solving mindset to proactively find solutions for customer needs - Strong written and verbal communication skills to communicate clearly and effectively with our customers - Good team player to work collaboratively in a team environment Keen attention to detail in completing tasks accurately and thoroughly

inline is a software startup focused on maximizing restaurant efficiency managing tables and reservations. We have thousands of restaurants including leading chain brands, Michelin-starred restaurants, shopping malls, and busy brick-and-mortar restaurants. We also partner with food-tech platforms, social apps, and various media services to grow the exposure and business for inline restaurant customers. Our team is launching and exploring more global opportunities in key cities, including Sydney, Melbourne, Brisbane, Perth, Tokyo, Osaka, Hong Kong, Singapore, Kuala Lumpur, Bangkok, and the cities in APAC. For people with solid professional skills and talents, who are highly motivated to expand their career and grow in a fast, flexible environment, we have several opportunities to build the business with our team and write the legend with inline for the next thousand partners at a rapid pace. We’re looking for a self-motivated marketing specialist who has proven experience in leading e-commerce companies with successful records of performance marketing, especially in digital ads. In this role, you will have the opportunity to strategize, develop, and manage digital campaigns across various platforms, optimizing user engagement and brand visibility. We are a fast-paced, results-driven team—if you're a problem solver with great project management and communication skills, we’d love to hear from you! 【 What You Will Do 】 ▮ Digital Marketing & Paid Advertising – Plan, execute, and optimize digital media campaigns across platforms such as Google Ads, Meta Ads, Google Analytics 4, and LINE LAP to drive business growth. ▮ Data Monitoring & Performance Optimization – Track and analyze key performance indicators (KPIs) across marketing channels and campaigns, identifying opportunities for improvement. ▮ Market Trends & Innovation – Stay ahead of industry trends, product innovations, and emerging technologies to explore new marketing opportunities and strategies. ▮ Customer Insights & Communication – Engage with customers, understand their needs, and provide insights-driven marketing solutions. ▮ Content & Brand Promotion – Develop and manage multi-channel marketing strategies through SEO, blogs, social media, affiliate programs, short videos, influencer collaborations, and more to enhance brand presence. ▮ Project Management & Cross-Functional Collaboration – Manage timelines, oversee execution, and coordinate with internal teams and external partners to ensure successful marketing deliverables. 【 Requirements & Personal Traits 】 ▮ 3+ years of digital marketing experience,particularly in Google Ads, Meta Ads. ▮ Proficiency in Google Analytics 4 (GA4) and digital marketing analytics, with strong analytical and quantitative skills, as well as solid knowledge of Excel for data-driven decision-making. ▮ Strong sense of responsibility, able to work and thrive in a dynamic startup environment where you derive priorities, requirements, and goals from the company context. ▮ Strong project management skills, with the ability to multitask and manage multiple stakeholders. ▮ Creative thinker who's able to tackle business problems and communicate solutions to cross-functional teams. ▮ A proactive problem solver who can identify market opportunities and develop actionable marketing strategies. ▮ Fluency in both English and Chinese is a plus. 【工作內容 | What You Will Do】 ▮ 數位行銷與廣告投放：精通數位媒體操作，包括但不限於 Google Ads、Meta Ads、Google Analytics 4、LINE LAP 等，並能執行並優化行銷活動。 ▮ 數據監控與優化：追蹤行銷渠道及活動的關鍵績效指標 (KPIs)，進行分析並提出具體優化策略與解決方案。 ▮ 市場趨勢與創新應用：對市場趨勢、產品新知及產業變化保持高度敏感，樂於嘗試新工具與策略，發掘創新行銷機會。 ▮ 客戶提案需求分析與回應：具備良好的溝通能力，能夠即時理解客戶需求並提出行銷策略與執行方案。 ▮ 專案管理與跨部門協作：掌握專案時程，負責推進行銷計畫並檢核成果，並與內部團隊及外部夥伴協作，確保行銷內容與執行符合商業目標。 我們希望你具備 | What We Are Looking For ✔ 具備 3 年以上 數位行銷經驗，熟悉 Google Ads、Meta Ads、LINE LAP 行銷投放。 ✔ 熟悉數據分析工具，如 Google Analytics 4 (GA4)、Mixpanel，並能基於數據制定行銷策略。 ✔ 具備 創新思維，對新技術、數據驅動決策及數位行銷趨勢有強烈興趣。 ✔ 具備 良好的專案管理與溝通能力，能與跨部門團隊及外部夥伴高效協作。 ✔ 能獨立思考並主動發掘市場機會，提出可行的行銷解決方案。 ✔ 具備流暢的中英文溝通能力者優先考慮

【薪資待遇】26萬日幣↑↑（依照個人表現） 基本底薪：220,000円～237,000円 能力津貼：約45,000円～48,000円 額外享有：夏季、冬季獎金 ✧✧這是一份能夠真正參與現場、發揮影響力的工作✧✧ ✧✧額外享有一年2次的夏季冬季獎金✧✧ 【工作內容】 •打造高效職場環境• 與工程部門合作，為客服團隊創造高效的工作環境，提升團隊表現。 •數據分析與管理• 善用EXCEL，彙整客服團隊的績效或顧客流動數據分析。 •目標設定與提案• 依照數據分析、設定客服團隊的績效目標。 •企劃執行• 現場運營的改善計畫，確保工作流程順暢，提升團隊效率。 提出能激發工作表現的改善建議。 •跨部門合作• 與各部門多方互動，從問題觀察到改善提案並推動執行。 【條件】 ・JLPT N2 ・熟悉辦公室軟體，特別是Excel（VLOOKUP、SUMIF、COUNTIF等函數操作） ・不怕數字（歡迎有數據整理、分析的實務經驗） ・邏輯清晰、良好溝通與協調能力 ・提案力與執行力 【暖心福利】 －赴日工作簽證 －赴日機票 －搬遷包裹運費補貼 －便宜員工宿舍 －免費通勤專車 －美味健康員工餐 ＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿ 我們正在尋找一位具備邏輯思維、數據敏銳度、和行動力的夥伴，負責客服中心的營運支援與企劃職務。 這份工作穩定卻不無聊、有制度又有挑戰！ 將會與各個部門密切合作，透過提案與觀察，推動營運效率與職場優化，帶領團隊持續成長！ ＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿ 【應徵流程】 104應徵 →日文書面審核 → 第一次面試 → 最終面試 → 錄取

隨著 HENNGE Taiwan 的擴張，我們正在招募新的行銷業務專員。Marketing Section 致力於獲取 MQL (marketing qualified leads)、引導潛在客戶諮詢以及提升品牌知名度，團隊詳細職責包括： - 內容行銷：為官網、部落格文章、社交媒體、EDM、成功案例、白皮書等不同管道製作引人入勝的內容。 - 社群媒體管理：管理並維護我們在各平台上的社交媒體，打造一致而引人入勝的品牌形象，並與我們的受眾互動，促進社群參與。 - 數位行銷活動：策劃並執行數位行銷活動，包括搜尋引擎行銷（SEM）、搜尋引擎優化（SEO）和 Email 行銷，以提高流量、獲得潛在客戶資料，並最終轉換為客戶。 - 資訊分析和報告：監控並分析行銷活動的主要績效指標，並向團隊提供定期報告。利用數據洞察優化策略和戰術，以獲得更好的結果。 - 市場研究：進行市場研究，了解業界趨勢、競爭環境和客戶偏好。將洞察轉化為可行的戰略。 - 協同合作：與跨職能團隊密切合作（最主要為業務團隊），使行銷工作與整體業務目標保持一致，確保訊息一致。 - 活動支援：協助計劃和執行線上和線下的活動、包含線上研討會和實體研討會，以提升品牌能見度和參與度。 條件要求 - 語言 - 中文：母語 - 英文：TOEIC 800 或以上 - 一年以上行銷工作經驗（B2B、SaaS、雲端、IT 業界為佳） - 具備內容行銷、文案寫作和敘事技巧 - 具有強大的分析能力，能夠解讀數據並得出可操作的見解 - 出色的溝通和人際交往能力 - 具有創造性思考者，能夠產生創新的想法和解決方案 - 能夠獨立工作，同時進行多項專案，滿足截止日期，並交付高品質的成果 加分條件或經歷 - 對 IT、軟體和科技相關領域有興趣 - 具備等同於 JLPT N2 或以上的日語能力 - 有多次造訪日本的經驗（包括觀光） - 熟悉行銷軟體工具（如 Salesforce, Marketo, HubSpot 等） - 具有圖像設計或影片剪輯經驗 ※注意：投遞履歷後請同時完成以下 Google Form，以利評估及流程進行 https://forms.gle/dxzXJCL4gaPE18x27

✨ 嗨～嗨~ ! 如果你正在找一份能學習、又能好好生活的工作，先停下來看看這裡！ 這份工作，不只是單純回覆訊息，而是需要你運用判斷力、溝通力，去處理 AI 做不到的事情。你會和來自世界各地的同事合作，一起解決用戶的需求、優化服務流程。更棒的是，班表固定、連休假期多，下班後完全不用被工作訊息打擾，能安心過自己的生活。 ______________________________________________________________________________ 《我們的日常》 _透過 Email / Live Chat 以中英文回覆用戶問題 _遇到 AI 解不開的狀況，由你親自處理、協調資源 _收集使用者回饋，和團隊一起想辦法讓服務更貼心 _與國際夥伴討論、合作，確保每個案件都能妥善解決 《現職同仁的心聲》 ✨ 新鮮人也能輕鬆上手：有專業講師帶訓，從零開始不用怕 ✨ 固定季排班 + 規律連休：生活與工作可以完美分開 ✨ 國際化團隊：在辦公室就能環遊世界，交到不同國籍的朋友 ✨ 僑生友善：我們協助申請工作許可證，安心留下來發展 《工作時間》 _周休二日、做五休二（三個月固定班別，不會晚班接早班） _班別範例：07:00–16:00 / 08:00–17:00 / ............ / 14:00–23:00 《地點》 _台北市中山區（近中山國中及行天宮站）。 《薪資與福利》 _中英客服: NT$38,000 - NT$45,000 + 年終獎金。 _完整教育訓練、國際合作機會、穩定班表、透明升遷管道 《我們希望你》 ✓ 學歷：不限，僑生需具備台灣的大學學歷。 ✓ 語言能力：TOEIC 800+，需具備中等以上英文能力（讀寫為主）。 ✓ 個人特質：耐心、細心，具同理心與良好的溝通能力。 如果你想找一份穩定、可以累積國際經驗、又能保有生活品質的美商工作，歡迎投遞履歷，我們一起聊聊！

【投遞方法】 請點選以下連結投遞此職缺，HR將以此來源收到的履歷為主並優先聯繫。 https://smrtr.io/k3m2n 1. 開發新客戶業務：通過瞭解客戶需求，並開發新的商機，以擴大客戶業務 2. 維護既有合作客戶:推展行銷廣告業務，提供相關產品和服務及洽談行銷折扣活動 3. 與各部門協調活動來協助餐廳夥伴業績成長 4. 充分理解公司業務及行業特點，結合客戶要求以制定個別方案 5. 進行數據分析和報告，以了解客戶的行為和趨勢，以便制定相應的策略和行動計劃 6. 流程優化定期反饋並協助提升效率 7. 具銷售經驗尤佳

What You'll Do: A) Sales Data Support: Assist the international car rental department with sales data statistics, channel sales price tracking, and issue feedback. B) Partnership Development: Assist in developing new global strategic partnerships and maintain daily interaction and communication with the Marketing (MKT), Business Development (BD), and Operations (Ops) departments to support project initiation and implementation. C) Sales Operations Management: Assist in managing the sales operations of global core partners, ensuring daily collaboration and communication with the MKT, BD, and Ops departments to facilitate project progress and execution. D) Market Research: Assist the department in conducting market competitiveness research as required, providing market insights and report feedback accordingly. What You'll Need: A) Passion for Travel: A love for travel and an exploratory spirit, not confined to the status quo, with the courage to identify problems and propose solutions. B) Availability: Must work at least 4 days a week, internship duration: 3months C) Language Proficiency: Working languages are English and Chinese. D) Experience: Prior internship experience in e-commerce product operations or related to travel is preferred. E) Communication Skills: Outgoing personality with strong communication skills in both Chinese and English. F) Data Analysis Skills: Some data analysis capability, familiarity with building data models in Excel, and basic PowerPoint presentation skills.

透過以下連結投遞履歷將優先與您聯繫：https://kkday.bamboohr.com/careers/155 【關於 KKday】 在 AI 正在重塑搜尋行為的時代，KKday 正在尋找一位充滿熱情與好奇心的 Technical SEO Product Specialist。你將站在旅遊搜尋技術變革的第一線，與我們一起探索並實踐 AI 時代 SEO 策略。 你不需要從零開始制定宏觀藍圖，但你將是實現這份藍圖的關鍵執行者。你的日常工作將圍繞著深度的數據分析、技術問題排查、以及優化方案的實作，確保 KKday 在 Google SGE (Search Generative Experience)、大型語言模型 (LLMs) 等新興搜尋場景中，依然能被全球使用者輕鬆發現。這是一個能讓你深度鑽研技術、快速成長，並親手打造未來搜尋體驗的絕佳機會。 【你將扮演的角色】 1. 執行與優化次世代 SEO 專案： - AEO (Answer Engine Optimization): 執行 AEO 相關專案，透過優化內容結構與技術標記，提升 KKday 在 AI 問答式搜尋中的能見度，並協助分析與回報成效。 - LLMO (Large Language Model Optimization): 協助團隊研究與測試 LLMO 策略，確保我們的旅遊商品與內容能被 AI 模型有效抓取與理解。 2. Technical SEO 分析與實作： - 定期進行網站技術健檢，監控網站架構、索引狀態、載入速度 (Core Web Vitals)、結構化資料 (Schema Markup) 等關鍵指標，並找出問題與機會點。 - 執行深度數據分析，利用 SQL、R/Python 等工具從海量數據中挖掘洞見，為決策提供依據。 - 與團隊合作設計並執行 A/B 測試，驗證優化方案的成效，並將結論轉化為具體的行動建議。 3. 跨部門協作與溝通： - 與工程師、產品經理及行銷團隊密切合作，清晰地溝通 SEO 需求與技術規格。 - 撰寫清晰的技術需求文件、分析報告與專案進度更新，確保所有利害關係人對目標與進展有一致的理解。 - 協助追蹤專案進度，確保各項 SEO 優化工作能如期如質地完成。 【必要條件】 - 3 年以上 SEO 相關領域的實務經驗，對 Technical SEO 有扎實的理解。 - 熟悉 Google Search Console, Google Analytics 及至少一種主流 SEO 工具 (如 Ahrefs, SEMrush, Screaming Frog)。 - 具備數據分析能力，能熟練使用 SQL 進行資料查詢，並樂於從數據中找答案。 - 具備良好的問題分析與解決能力，能主動發現問題並尋找解決方案。 - 良好的溝通與團隊合作能力，能清晰地表達自己的想法。 【加分條件】 - 對 AEO, SGE, LLMO 等 AI 搜尋新趨勢抱有高度興趣與研究熱情。 - 有使用 R 或 Python 進行數據分析或自動化任務的經驗。 - 有處理大型網站（10 萬頁面以上）的 SEO 經驗尤佳。 - 具備基礎的前端知識 (HTML/CSS/JavaScript)，能與工程師更順暢地溝通。 - 有在敏捷開發 (Agile/Scrum) 環境下工作的經驗。