「行銷業務部 資深業務經理 Senior Sales Manager」的相似工作

1.負責電腦自動化監控產品銷售，達成銷售目標。 2.產品訂單處理及追蹤。 3.本公司擁有穩定客戶群(包含國內大型電子、半導體產業、民營工業團體、公營單位等) 4.需定期拜訪經銷客戶，維繫穩定客戶關係；開發潛在客戶，拓展市場，以達成業績目標。 5.此職務有技術團隊的直接支援。 6.保障底薪，另有績效獎金、目標達成獎金，鼓勵有衝勁的您持續前進。 7.自備交通工具者提供補助(停車費實支實付)。

1.開發飯店客房業務並維繫客戶關係. 2.規劃業務發展策略並達成業績目標. 3.配合公司策略制定各項業務策略，包含國內外出差，旅展等... 4.協助收集並分析市場資訊，作為決策方向之依據.

業務專員負責協助行銷業務主管並支援各項銷售流程相關行政業務。同時擔任業務部對外聯絡窗口，透過電話和電子郵件與顧客溝通並回覆需求。 1. 支援行銷業務部，執行各項行政職務（例如文件歸檔、打字、影印、發送電子郵件、傳真及信件）。 2. 依照行銷業務主管的指示，安排與協調各項會議行事曆、議程以及所需文件。 3. 隨時掌握酒店日常服務、活動、促銷等最新資訊。若有任何變更，需向團隊成員更新以確保顧客收到最新資訊。 4. 於業務相關系統內輸入、檢索、協調並驗證各項資訊（例如佣金、業務來源、第三方資訊等）。 5. 維護各項專有資料與資訊的機密性。 6. 準備並審查各項書面文件（例如工作日誌、商業信函、備忘錄、報告），包含校對與編輯各項資訊，以確保其準確性和完整性。 7. 確保工作區域保持整潔有序。 8. 處理並排解顧客訴願，在系統內登錄顧客意見回饋。確保問題及時解決，讓顧客滿意。 The Sales Coordinator is responsible for providing administrative support to the Director of Sales and Marketing in the organization of sales-related documents throughout the sales process. The individual also serves as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. 1.Perform general office duties to support Sales & Marketing (e.g. filing, sending emails, typing, sending outgoing faxes, delivering incoming faxes, copying, opening or distributing mail). 2. Coordinate and organize meeting schedules, agenda and required documents as instructed by the DOSM. 3. Maintain an up to date knowledge of the hotel daily services, activities, promotion, and event. Effectively communicate and update all team members on any changes to ensure guests receive up-to-date information. 4. Enter, retrieve, reconcile, and verify information (e.g. commissions, leads, third parties) in software involved in the sales process. 5. Maintain confidentiality of proprietary materials and information. 6. Prepare and review written documents (e.g. daily logs, business letters, memoranda, reports) including proofreading and editing written information to ensure accuracy and completeness. 7. Ensures that work area is kept neat, organized and clean at all times. 8. Handling complaints and resolving service ‘Glitches’, keep a record of all feedbacks under the appropriate system. Ensures that the issues are resolved in a timely manner to guests’ satisfaction.

•Responsible for achieving the Hotel’s total Rooms revenues as laid out in the Marketing Plan. •Accountable for achieving the Hotel Room Yield, Average Rate and Occupancy targets, as laid out in the Marketing Plan. •To ensure that the Relative Rev par positioning of the hotel is in excess of its primary competitive set. •To provide feedback and market information to the DOS on the changing market conditions, including trends on the competition, as a result of direct sales solicitation, telephone, reading materials and interaction with competitive hotel staff. •To establish and maintain an effective working relationship within the department and with other support department. •To establish and maintain strong business relationships with travel agencies and related partners to promote hotel room products, secure business opportunities, and drive room occupancy and revenue growth.

嘉佩樂文旅官是飯店的大使，負責為顧客打造從抵達前到離開後難忘的體驗。文旅官也是當地文化和遺產的專家，為所有顧客提供完美且奢華的個人化服務。文旅官也負責嘉佩樂客廳的維護。 1.嘉佩樂酒店文旅官負責協助每一位顧客的餐飲預訂，交通安排，娛樂活動以及任何其他需求。這個職位是私人助理和禮賓部合併而成的。 2.嘉佩樂文旅官應當專業地提供服務並滿足每位顧客的需求從而使得顧客擁有前所未有獨一無二的入住體驗。 3.嘉佩樂文旅官將為每位顧客提供一對一服務，並有效地滿足所有顧客合理的要求。因此要做到這點必須要充分瞭解飯店的產品資訊以及台灣當地的傳統文化和周邊資訊。 4.嘉佩樂文旅官需能夠清晰地，快速地進行判斷，並作出正確決定來處理所有事情。身為嘉佩樂文旅官，在他們的詞彙中不能有“不”這個詞，他們必須充分瞭解飯店以及當地情況並為顧客提供準確資訊。 5.除此之外，嘉佩樂文旅官也負責所有預訂，處理所有付款要求，接聽所有來電以及回覆電子郵件。文旅官的職責也包括將預訂的資料上傳到系統裡。瞭解所有顧客的喜好以為顧客提供特別的入住體驗。 The Culturist is the ambassador of the hotel and is responsible for crafting memorable guest experience from pre-arrival to post-departure moments. The individual is also the expert in local culture and heritage, provides flawless and luxury personalized service to all guests. The Culturist is also responsible for the upkeep of the Capella Living Room. 1. The Capella Culturist is responsible for assisting/providing every guest with Dining Reservations, Transportation, entertaining recommendations, or any other needs. This position is a combination of personal assistant and concierge. 2. The Role of the Capella Culturist is to offer our guests with an exclusive service that is accurate, courteous, efficient, and tailored to the individual requirements of our guests. 3. The Capella Culturist will be working on a one-to-one basis with each guest, structuring their activity requests around their specific requirements and interests. This will only be achieved by having a thorough knowledge of the local culture in Taiwan. 4. The Capella Culturist should be able to provide instant yet positive judgment towards all events that happen. Being a Capella Culturist, never say "NO" to any guests' appropriate requests, furthermore, Capella Culturists should have a clear understanding and information about the hotel to provide accurate messages to the guests. 5. Other than that, Capella Culturist is responsible for all the bookings, room charges, answering phone calls as well as replying to emails. In addition, they are also responsible to upload and key in all important information into the system. Last but not least, being a Capella Culturist is important to provide a memorable experience to all the guests.

1. 根據酒店年度業績目標，開發與維繫企業、團體與長住客戶，積極拓展銷售市場。 2. 蒐集與分析市場資訊，掌握產業趨勢與競爭者動態，擬定有效之銷售策略以提升市場佔有率。 3. 管理關鍵客戶關係，進行定期拜訪與需求追蹤，確保顧客滿意度與長期合作。 4. 規劃並執行客房銷售推廣專案，與行銷、營運、收益管理等部門密切合作，提升品牌能見度與營收表現。 5. 撰寫並管理銷售合約、報價單與客製專案提案，統整業務聯絡與內部溝通紀錄。 6. 使用CRM與銷售系統追蹤商機、預測銷售趨勢，定期產出報表以供管理層決策參考。 7. 參與國內外旅展、市場推廣活動與企業拜訪等行程，提升品牌曝光與客源開發效率。 8. 負責客戶訂房流程與後續協調，確保需求準確傳遞並落實於現場執行。 Operations & Business Development Develop and maintain corporate, group, and extended stay accounts to meet the hotel's annual room revenue targets. Gather and analyze market intelligence, monitor industry trends and competitors, and formulate effective sales strategies to increase market share. Build and nurture key client relationships through regular visits, account reviews, and personalized service to ensure long-term cooperation and satisfaction. Plan and execute room sales campaigns in collaboration with marketing, operations, and revenue teams to maximize brand exposure and revenue opportunities. Administration & Market Management Prepare and manage sales contracts, quotations, and tailored proposals; ensure clear communication and documentation throughout internal processes. Utilize CRM systems to track leads, forecast trends, and generate sales reports to support management decision-making. Represent the hotel at trade shows, promotional events, and client visits to strengthen brand presence and generate leads. Coordinate booking procedures and act as a liaison to ensure accurate and seamless communication between clients and internal departments. Accountability This position reports directly to the Director of Sales & Marketing and is responsible for developing and managing room sales accounts. The Sales Manager is expected to demonstrate strong market awareness, client relationship management, and cross-functional coordination to achieve both customer satisfaction and room revenue goals.

嵨開安旅的每一個部門透過各種方式詮釋品牌精神，讓所有旅客身心靈感到健康舒適，像是讓人靜心、重新歸零的空間氛圍，讓人放鬆的瑜珈與頌缽課程，葷素同樂、依循節氣使用在地食材的餐飲體驗，『比恰到好處再多、或少一點點』的服務精神，目標是讓所有旅客都能在我們一手打造的台北城市綠洲中感到安心幸福。 【工作內容】： 【1】達成、改善及管理與年度營收預算相關之計畫。 【2】分析及預估市場情況並協助整合各項業務活動以增加飯店營收及均價。 【3】監督競爭對手的活動並協助監察市場動態。 【4】根據在銷售策略中既定目標，向客戶進行銷售，並與其談判商定最適合的價格以爭取最大的利潤。 【5】通過客戶管理，向現有的客戶提供服務。 【6】設立和保持定期的銷售拜訪模式，與目標市場的主要人物會面。 【7】指導和進行市場調查和分析。 【8】根據營業需要，與業務連絡人、會務策劃者、遊客和會展局、旅行社、旅遊營運商、航空公司、公司客戶、政府部門和其它客人發展並保持聯繫。 【9】通過參與當地市場的各種活動在當地市場上樹立良好形象。 【10】對客戶進行拜訪及招待客戶。 【11】策劃並實施使客人熟悉環境的現場考察活動。 【12】需要時出差進行推銷，發展潛在的業務機會。 【13】監測現有業務，並提出建議以擴大業務 【14】啟動和籌備業務招標工作。 【15】評估市場銷售資料。 【16】協助新產品和服務的準備工作。 【17】協助評估市場銷售活動。 【18】編列及管理部門預算。 【19】其他主管交辦事項。

Responsible for coordinating and overseeing all hotel operations in the absence of the General Manager or designated during nights. The principal responsibility is the safety and security of guests and ensuring the accurate and timely completion of the night audit function during the hours of 11 pm-7 am. 1. Conduct inspections of the front of house and back of the house during the shift, including Front Office, Housekeeping, Lobby, Food and Beverage Outlets, Public Areas, and Car Parking. 2. Build strong relations with all guests, noting special attention to the hotel's VIPs and return guests to ensure long-lasting guest loyalty. 3. Handling complaints and resolving service 'Glitches', keeping a record of all feedback under the appropriate system. Ensures that the issues are resolved promptly to guests' satisfaction. 4. Efficient check-in and check-out process. 5. Maintain own cash float and correct banking. 6. Update Guest History Maintenance. 7. Staff Supervision of Night staff: Contractors; Porters, Cleaners, Room Service and works with Human Resources to ensure their performance is effectively managed 8. Oversees the Night Audit Function. 9. Compete against a standard of excellence by setting high-performance standards and pursuing aggressive goals. 10. Strive for constant improvements take responsibility for achieving business results and persevere despite obstacles. 11. Diagnose problems and thoroughly analyze information to guide decision-making. 12. Evaluate and assimilate critical information when reaching conclusions and make logical, competent decisions. 13. Build and maintain positive relationships with all internal customers and guests to exceed their needs. 負責夜班飯店櫃台相關工作，保障客人入住及安全，並確保在晚上 11 點至早上 7 點期間準確及時地完成夜間稽核工作。 1.輪班期間檢查前廳和後廳，包括前廳、客房部、大廳、餐飲店、公共區域、停車場。 2.與顧客建立緊密的關係，辨識任何特殊需求的顧客、回訪客和 VIP，以建立長久的顧客忠誠度。 3.處理並排解顧客訴願，在系統內登錄顧客意見回饋。確保問題及時解決，讓顧客滿意。 4.高效率的入住和退房流程。 5.維持自己的現金流動和正確的銀行業務。 6.更新訪客歷史記錄維護。 7.夜間工作人員的員工監督：承包商；搬運工、清潔工、客房服務人員並與人力資源部合作，確保他們的績效得到有效管理。 8.監督夜間稽核工作。 9.透過設定高績效標準和追求進取的目標，與卓越標準競爭。 10.努力不斷改進，為實現業務成果承擔責任，克服障礙堅持不懈。 11.診斷問題並徹底分析資訊以引導決策。 12.在得出結論時評估和吸收關鍵資訊並做出合乎邏輯的、有效的決策。 13.與所有內部客戶和客人建立並維持積極的關係，以超越他們的需求。

1.進行旅行社業務開發，拓展市場。 2.業務拜訪接洽，穩定維繫客戶關係。 3.執行完成主管交辦之任務。

1.訓練、督導和協助櫃檯接待人員的工作。 2.接待人員人力安排與調度。 3.客房安排事宜(訂房、排房、進房、退房等)，與房務部核對房間狀況，保持電腦資料之正確性。 4.針對住宿貴賓提供相關的服務 5.須具備流利英文交談與書寫能力 6. 緊急狀況危機處理 7.協助部門主管完成交辦事項

1. 具國際飯店領導行銷及業務團隊8年以上經驗者。 2. 熟悉星級飯店行銷操作以及業務通路、具有業務推廣、市場行銷能力、品牌運作以及提升知名度經驗者優先。 3. 規劃年度客房預算、價格策略、行銷計畫並執行。 4. 拓展新市場、負責飯店營業單位促銷推廣、銷售活動的推行。 5. 負責輔佐督導行銷、業務部門工作分配、規劃與管理、分析業界最新資訊。 6. 規劃業務目標與方向，監督業務人員之預算以及工作進度，並達成既定目標。 7. 主動積極正向思考，對於部門員工進行督導、協調、整合及教育訓練。 8. 多媒體廣告規劃、社群行銷操作及異業合作企劃、年度活動提案與執行。 9. 負責產業競爭分析及市場調查分析、各項行銷工作效益分析與建議。 10. 負責集團內多個品牌飯店之推廣，以達成集團內營收目標。

1.俱飯店業務經驗2年以上，應對合宜。 2.負責Travel Agent及Corporate市場經營及開發 3.維護客戶關係，定期拜訪各家客戶。 4.接收客戶需求，確保各部門完成客戶交代事項。 5.開發潛在客戶，進行電訪與面訪作業。 6.蒐集競爭飯店資料並於會議上提出參考。

開幕未滿一年即獲得500盤推薦，精緻高端無菜單料理，僅有14個吧台座位及兩個包廂，歡迎加入! https://capellahotels.com/en/capella-taipei/dining/mizue Mizue 日式無菜單料理 餐廳經理負責監督Mizue 日式餐廳的相關財務營收及服務品質，維持並控管餐飲的服務及維護顧客關係。協助餐飲副總完成酒店開業相關規劃及人員招募面試。 主要職責： 1.顧客服務：以專業榜樣領導團隊，提供高品質、細緻且一致的服務體驗。 2.日常營運：負責餐廳每日營運管理，確保團隊遵循飯店標準與流程。 3.市場趨勢與策略：掌握市場動向，協助制定菜單定價與服務策略。 4.行銷內容更新：與行銷業務部及主廚溝通，定期更新菜單與活動資訊，支援餐廳推廣與行銷。 5.財務管理：準確呈報營運數據，包含損益、預算與成本控制。 6.資訊傳達：熟悉飯店活動與促銷，主動向團隊傳達最新資訊，提升顧客體驗。 7.客訴處理：處理顧客反饋與服務缺失，並確保回覆與改善迅速到位。 8..服務標準：推動團隊遵循富比士五星標準，提升服務表現與稽核成果。 9.員工培訓：主動辨識訓練需求，提升員工能力與工作表現。 10.安全與隱私：確保顧客與同仁的隱私與人身安全受到妥善保護。 The Restaurant Manager oversees the full-day operations of Plume restaurant, ensuring revenue goals, service quality, and guest satisfaction are consistently met. This role focuses on operations management, team training and recruitment, service supervision, and financial reporting. Key Responsibilities: 1.Guest Service: Lead by example to deliver refined, high-quality, and consistent guest experiences. 2.Daily Operations: Manage day-to-day restaurant operations, ensuring the team follows hotel standards and procedures. 3.Market & Strategy: Stay informed of market trends and assist in developing pricing and service strategies. 4.Marketing Tools: Regularly update menus and promotional materials to support marketing initiatives, work closely with MarCom team and Chef. 5..Financial Management: Accurately report financial data, including P&L, budgeting, and cost control. 6.Information Sharing: Stay updated on hotel promotions and activities, and effectively communicate changes to the team. 7.Complaint Handling: Address guest feedback and service issues promptly, ensuring timely resolution and satisfaction. 8.Service Standards: Promote and maintain adherence to Forbes standards for service excellence and audit performance. 9.Team Development: Identify training needs to enhance staff skills and improve overall performance. 10.Safety & Privacy: Ensure guest and employee privacy and safety are always protected.

【職務說明】 市場分析與策略規範，客戶開發與關係管理、銷售與預訂管理。 【主要職責】 1.業績報告與分析；合作夥伴與分析與談判。 2.飯店品牌推廣與行銷活動。 3 完成主管交辦任務。 【職務需求】 1. 具飯店業務或旅遊業務經驗。 2.具備銷售或行銷管理經驗者優先。 3.熟悉飯店營運流程及業務拓展及文書軟體。 4.溝通協調能力佳，抗壓性高，具高度責任感與自主性。

1.擅長開發維護與業務推展。 2.定期提供業務銷售狀況報表。 3.維繫穩定客戶關係。 4.定期督導整體業績及住房率之提升。 5.主管交辦事宜。

1.制定銷售策略及商討價格策略。 2.設立和保持定期的銷售拜訪模式，與目標市場的潛在客戶會面。 3.獨立開發新客戶，推廣國內外之客房業務。 4.拜訪/開發合約公司，並維護良好顧客關係。 5.熟悉飯店操作系統及掌控市場趨勢、客源狀況及同業情報。 6.推廣飯店各項餐飲及住宿活動 7.跨部門溝通協調能力、組織能力佳，且抗壓性高。 8.完成主管交辦事項及配合各項公司活動。

◎ 主要管理官網訂房及OTA後台系統管理與控房操作，使客房營收極大化。 ◎ 收集及分析市場競業資訊、促銷方案提供數據資料。 ◎ 市場資訊交流及觀察市場趨勢變化調整價格。 ◎ 協助查核館店銷售策略、房價、庫存等操作狀況。 ◎ 熟悉電腦文書Excel操作，能善用功能製作報表。 ◎ 定期匯整主管會議數據分析報表 (週/月及年度報表) 。 ◎ 其它主管交辦事項

1. 協助統籌並執行飯店各類型會議、宴會與活動專案，包含客製化餐敘、婚禮與外賓接待，確保活動流程順利且滿足客戶需求。 2. 根據業務主管指示整理活動資料與提案報價，協助內外部溝通窗口之聯繫協調與日程排定。 3. 整合並維護活動文件與系統資料（如EO、BEO、Function Sheet），確保資訊準確與即時更新。 4. 協助客戶需求彙整、現場需求確認與問題即時通報，確保活動當日服務品質與流程順暢。 5. 配合餐飲、公關、業務與營運團隊共同準備活動所需資料與資源，確保跨部門配合無縫銜接。 6. 負責會議與宴會相關資料建檔、報表更新與客戶追蹤紀錄，支援主管進行專案控管與績效檢討。 7. 協助現場流程導引與服務支援，包含會前準備、佈置確認、會中指引與會後資料彙整等。 8. 協助活動成本估算、採購需求彙整與資料歸檔，並支援預算控管流程所需行政作業。 Operations & Event Coordination Assist in organizing and executing various types of hotel-based events, including business meetings, banquets, weddings, and customized functions, ensuring smooth flow and guest satisfaction. Support the preparation of proposals, quotations, and client communications under the direction of event leaders. Maintain and update event documentation and systems (such as EO, BEO, Function Sheets), ensuring accuracy and timely coordination. Collect and confirm client requirements, provide on-site support and communicate urgent issues for immediate resolution. Collaborate closely with Sales, F&B, PR, and Operations teams to ensure seamless interdepartmental execution. Administration & On-Site Support Handle administrative documentation, reporting, and follow-up logs for meetings and events to support project tracking and performance reviews. Provide on-site assistance including setup checks, guest flow direction, and post-event documentation and debriefing support. Assist in cost estimation, procurement needs collection, and budget-related administrative processing. Accountability This position reports directly to the Meeting & Event Manager and is responsible for providing support throughout the planning and execution of hotel events. The Meeting & Event Executive plays a vital coordination role in document accuracy, client liaison, and on-site responsiveness to ensure service quality and internal workflow efficiency.

1. 宴會活動接洽、預定 2. 解說場勘 3. 宴會當日接待主人 4. 督導活動細節 5. 與相關部門溝通協調 6. 有效時間內回覆來信 7. 執行主管交辦事項

. 【徵才期望】 您將是掌管集團營運的軍師，期望您善於商業分析，掌管公司營收。 【工作內容】 1. 制定集團營收計畫。 2. 規劃客房銷售策略，有效管理庫存，優化客房營收。 3. 熟悉台灣飯店市場需求，動態追蹤同業房價。 4. 擅長數據分析，發掘營收增長機會。 5. 其他上級主管交辦事項。 【條件】 1. 擅長數據分析，從數據中發掘商業機會 2. 具經營策略思維， 規劃資源投入，優化成本效益比。 3. 具飯店業務及OTA控房相關經驗3年以上。 【工時福利】 1. 工時：8.5小時 (包含0.5小時休息) 2. 休假：排班制，週末及國定假日給假 3. 加班：一律依時數提供加班費 4. 獎金：每月績效獎金/年終獎金

市場與競業分析：定期蒐集並分析競爭飯店的價格、銷售策略及需求動態，追蹤客源與訂房模式，提供精準的市場趨勢洞察與價格建議。 專案與平台管理：規劃並執行官網促銷專案與 OTA 行銷活動，進行控房及平台管理，透過數據分析確保客房收益最佳化。 需求監控與策略制定：每日監測散客、團體與公司合約客的預訂狀況，掌握需求變化，並提出即時因應策略。 營收報表與分析：製作並維護營收管理報表，定期進行數據分析，提出調整建議與優化方案，以支持決策。 定價與促銷策略：收集市場與競業促銷資訊，依據需求預測與供需狀況，動態調整房價及促銷計畫。 銷售策略監控：協助查核與監督價格政策、庫存配置及銷售策略執行情況，確保收益最大化。 營收預估與回報：提供短期與長期營收預估，並定期回報實際表現，追蹤差異並提出改善建議。 營收績效追蹤：彙整並報告各項營收管理指標及專案成效，作為管理層決策依據。 年度營收計劃：協助制定年度預算與營收計劃，並持續追蹤達成狀況。