1. Coordination and maintenance of Microlife Group quality management system activities like MDSAP/13485/ GMP, etc.
2. Operator of FDA FURLS system for product and facilities registration
3. Co-work with different teams to meet RA/QMS goals
4. In charge of external testing services like Safety/ EMC/ Bio-compatibility, etc.
5. Support document control for QMS files
工作詳細內容Job descriptions:
Responsibilities & Authorities:
.Responsible for quality oversight and execution and prepare inspection criteria and standards for the assigned projects throughout the product lifecycle and the associated Quality System. Provide QA Approvals/Perspectives as needed.
.Proactively engage with all stakeholders involved with product quality and design transfer.
.Coordinate and oversight the change control process to ensure the process and records are appropriate and accurate.
.Responsible for customer complaint, product return/repair (RMA) and investigations in accordance to client or regulator’s requirements.
.Provide direction for and reviewing and approving deviations, corrective and preventive actions, risk assessments and nonconforming material reports.
.Able to coordinate for tool validation activities and supplier evaluation.
.Able to support process improvements by gap analysis of existing SOPs or processes against up-to-date standards and regulations and updates accordingly.
.Other duties as assigned.
The Quality Assurance Specialist provides critical support to the QA Manager in ensuring GMP compliance across all external suppliers and internal laboratory operations. This role assists with tracking, monitoring, and coordinating quality activities while supporting the review and management of GMP documentation from API suppliers, excipient suppliers, CMOs, CPOs, and contract service providers.
Documentation Support and Management
• Assist in the review and processing of GMP documents including deviations, LIRs, change controls, and complaints
• Track document review timelines and ensure timely completion of quality assessments
• Maintain organized filing systems and document control databases
• Prepare preliminary document reviews and summaries for QA Manager approval
Supplier and Contract Service Provider Monitoring
• Monitor compliance status and performance metrics for API suppliers, excipient suppliers, CMOs, CPOs, and contract service providers
• Track supplier audit schedules, findings, and corrective action completion
• Maintain supplier qualification status records and renewal schedules
• Assist with supplier communication and coordination of quality-related activities
Laboratory Quality Support
• Assist with tracking and monitoring of laboratory analytical results and trending
• Support method validation activities by organizing protocols, data, and reports
• Monitor instrument qualification schedules and maintenance activities
• Track laboratory investigation timelines and CAPA implementation
Quality System Administration
• Maintain quality management system databases and tracking tools
• Generate routine quality reports and performance metrics
• Support CAPA tracking and implementation monitoring
Project Coordination and Communication
• Coordinate meetings, follow-up activities, and action item tracking
• Assist with cross-functional project support and quality deliverables
• Work closely with quality representatives of each business unit and functional team, to support the establishment and maintenance of Taiwan quality system, procedures, work instructions and quality records.
• Execute internal audits and monitor quality related operations for continuous quality improvement within the organization.
• Monitor and follow up on CAPA to ensure complete closures and effectiveness.
• Serve as the main Medtronic representative for contacts with the SBU quality affairs, government officials and other agencies as necessary.
• Provide monthly status report of assigned projects and update the quality metrics with Corporate, regional or Taiwan management review.
• Monitor the organization’s compliance with the laws and regulations governing product quality assurance.
• Be responsible for local product complaint handling via corporate system and quality related activities as well as medical device regulatory reporting.
• Maintain complaint files / database to ensure the regulatory, SBU & Corporate requirements are met.
• Communicate and coordinate with complaint reporter, BU Marketing / Product / leader, RA and legal to address critical quality cases.
• Update complaint handling procedure to be in line with Corporate and SBU requirement.